July 16th, 2024 we paid half of the cost to remodel our kitchen up front to Desert Prestige. We received the cabinets in the middle of December 2024. Work began on January 2nd, 2025 and has yet to be completed. From the start, there were multiple delays, miscommunications, and out right liberties taken with our time from Desert Prestige. While certain delays are expected, there were weeks to a full month where no communication was given for us to know what was going on. During these times, we would need to take the initiative in contacting them for a schedule as they were not responding or proactively contacting us. Workers were also arriving at our home throughout the day, often without notice, including in the evening. Despite the owner, Eric, telling us when the workers would be on site, they wouldn't show up, sometimes until hours later, sometimes not at all. Towards the end of February, we were notified that we had to pay the rest of the project in full even though the project wasn't complete. We had to correct them on the contract on the things they purchased versus the things we purchased outside of them. One item, at least, still hasn't been excluded. There are also still multiple pieces of leftover trash and debris that has not been removed, even though clean up is in the contract. No one from Desert Prestige kept track of work that still needed to be done. They relied on us for this or simply didn't do it. Every time we were met with excuses and passing the blame as explanations for this behavior. After a month of no communication from Desert Prestige, we contacted them, and were told they would arrive on site between 11-12 the next day. They did not show up on time, and arrived at 1pm, only after being contacted again and told they didn't keep the schedule. Eric told us that because our "availability" was between 10-4, they were still on schedule, regardless of us telling them if they didn't show when we were told they would, they would not be permitted into our home. Desert Prestige's unreliability and irregularity caused us to have to work from home for multiple months and made us uncomfortable in our own home not knowing when or if they would show up to do the work they stated they would when they stated they would do it. read more

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Who would be crazy enough to have an entire home renovation in the middle of COVID? And who would take on the task of this renovation? Anthony Thomas would move heaven and earth despite the set backs of supply chain shortages and the issues with construction workers. Trinity Home made our house a showcase with custom cabinets installed by one of the best in the business. Anthony's gift for designing was spot on. If something was not to our liking, he made sure we were satisfied. Our home is beautiful with a total redo of our bathrooms and a professional grade kitchen with an 11 ft quartz countertop. As anyone will tell you about any renovation, it's stressful, but it was all worth the wait for the final result. Thank you Anthony! read more

Their crew was skilled and completed the job on time and within budget. Their attention to detail and commitment to quality workmanship exceeded my expectations. read more

The new owner Ryan Brunell, remodeled most of my home last year and I would not deal with anyone else to now completely remodel my master bath. He listened to my vision and guided me as close to that as possible. As a result, I now have my wonderfully efficient, modern new bathroom. Extra care was taken to protect my white bedroom carpet so it survived unscathed! The time line was pushed out a bit d/t the hiccups in the supply chain but otherwise all went smoothly. Thanks for the great job once again Ryan! read more

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Eric and his team followed up with us within a few hours and came to our house within a two days to see what we needed done. We wanted out upstairs bathroom done and they were able to start in a timely manner. Gabriel and Robert worked on our new bathroom tirelessly and also gave daily updates back to Eric. What an amazing outcome. I recommend them because they do what they say they will do and they always return calls. Communication is key for me. And the results were amazing! Will use them again. read more

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I had a wonderful experience with Trinity Home Center! I couldn't believe how beautiful this kitchen turned out, especially since I had done business with them completely online! Yes, you read that correctly. I was not impressed with the cabinet businesses in Cleveland, OH. A friend recommended Trinity, and although I was skeptical at first I decided to give it a try - I had nothing to lose. All it took was a couple of video sessions - Anthony requested to see the entire kitchen and asked for several measurements. He then emailed me with a few different designs and made some recommendations. I placed my order and had it shipped to Cleveland where I had a local installer hang the cabinets. The installer was blown away by how well everything fit. Anthony was absolutely wonderful to deal with throughout the entire process. He was very patient with me and immediately accommodated many requests to change the design. I can't emphasize how much you will love your kitchen after doing business with Trinity!! read more

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I hope this review helps you with your decision on whether or not you wish to deal with Trinity Remodeling and Home Center or go somewhere else Like I did. The first estimate from "another popular place I won't mention" sent a guy out that just seemed bored with his job and I didn't feel like he was listening to a word I was saying. The second one from yet another place sent out a guy that listened, but didn't seem to know what he was doing. So glad my third one was Trinity. I've been dealing with contractors and people in the building industry most of my life and I can say this with 100% certainty. Trinity Remodeling & Home Center is the very best! The pricing is more than fair and in most cases way less than most places. Their installers are the very, very best as well! They had my kitchen cabinets installed with quartz tops within 2 week and the project turned out flawless! Anthony coordinated everything and even threw in a couple things at no charge. I can't recommend them highly enough so before you decide to go anywhere else go see them, you won't regret it. Say hi to Ken, he's an amazing guy and will offer you something to drink like water or coffee. Garry K. read more

RUN. This company recently changed names and were called KitchenAZ but must be re-branding due to the horrific customer service and out right lies they provide to clients. One of the worst business transactions I have ever experienced. Purchased cabinets on 8/26 and was told we would have them by 9/22. On 9/20 we reached out to Abigail to set delivery time and got no response. We followed up on the 22nd which was delivery day and again no response. We then attempted contact the following 2 days and got no response. We reached out to the manufacturer US Cabinet Depot on 9/24 explained our situation they then contacted Abigail and let us know she would be following up with us shortly. We got an email from her that night trying to explain herself and she said we would have our cabinets Tuesday 9/28. On 9/28 she contacted us to explain a cabinet face was cracked so they would have to pull from another order and we would take delivery late Wednesday which ended up turning into Thursday. On Thursday 9/30 at 3pm she text stating they were loading up the cabinets and they would be delivered at 530 pm. I waited at the job site until 615 and contacted her because no one had showed up. She ghosted us and returned no call! It is now Friday 10/1 and she is now stating that she is not sure where our cabinets are that she can only locate 2 of the 19 ordered (which 24 hours previously were supposed to be getting loaded into their truck for delivery)! She says at this point all she can do is refund me or re-order them. You can't make this up. Like I told her during our last conversation she is either a habitual liar or the family company she is a part of is negligent at best or fraudulent at worst! read more

Run Fast, this company changes names to hide bad reviews. Horrible experience with Trinity. Prices kept changing, would not provide itemized list of charges, wants all money up front, even installation and never comes to check in install is correct. Wrong cabinet ordered and Anthony wanted to overcharge us to get correct cabinet even though he ordered it. He adds small drawers to increase costs without letting you know(BE CAREFUL). My husband had to finish all the trim. I agree with James review, worst business transaction I have ever had. Dont recommend at all. read more

Anthony did an amazing job designing my new kitchen! the price and service was unbeatable. I will refer him to all my friends and family members. read more

I was in a tough spot with a roof leak that destroyed my old laminate counter top and a few cabinets. Insurance did not help much and money was tight. Anthony made me realize that now is the time to do it correct. We found the right cabinets and counter tops for a unbelievable price. The service and attention to detail was exceptional!!! read more

The women that work the front were amazing but the man that owns the business is horrendous. Complete jerk. Will try to pressure you into new everything when all you want is new cabinets. His attitude was very condescending and he has little to no patience. Would avoid this place at all costs. Talks down to you, and makes you feel stupid. Not to mention he isn't very nice to the sweet women who work for him. read more

Don't recommend at all. Apartment level quality. Owner changes prices. Owner won't provide itemized prices . I work in a budget. Prices changed during my project. Install was below average. products were installed crooked and unlined up. Nobody called to ensure customer satisfaction of product install. Use someone else that is licensed through the registrar of contractors for remodel projects. read more

What an amazing experience and amazing new Kitchen we walked away with!!! Anthony and his team took care of everything. Both friendly and professional would never go anywhere else! We walked in with an idea and their team with their experience offered ideas which turned our kitchen into something we never would have imagined. With all this, the biggest thing that still we were looking for was price, and they beat every competitor price by a mile, wasn't even close. They will go the extra mile to make sure it is both affordable and something that you will never regret doing!!!! read more