I Absolutely 100% recommend this business for their integrity, fair pricing and quality. Wonderful…read morecustomer service by a family owned business, which I am happy to support. They have more services than just tires. I've had alignment and brakes done too.

I recently purchased tires for my 2024 Toyota tundra. Albuquerque tire did an amazing job finding…read morethe right tire that would not only fit my truck but as well.

Nice little shop! Good used tires, but I ordered a new one…read more It was late on a Thursday and they said it would be in mid- morning . They mounted the tire at the agreed price and it was great! Thanks guys ( and one lady!)

Daniel worked with me to get the custom wheels I wanted. There is no wheel or tires set that they…read morecan not get. Daniel was in constant contact with me about the status of my wheels and tires. He made sure the specs to my staggered setup were on point, particularly with the offset on the wheels. Offset is very important among other things when considering new wheels for your vehicle. His installation staff worked quickly and efficiently in order to get me in and out in less than an hour (take off stock wheels, mount and balance new wheels and tires, and then re-mount). Thank you guys. 5-stars and my whip looks super clean!

I stopped in shortly after they opened at 9 with a hole in my front driver's side tire. They…read morelocated the hole quickly and said it could be repaired. They then repaired it very quickly and I was able to make it to a 10 am meeting. They were polite, friendly and I felt no pressure whatsoever. There was absolutely no upselling or anything other than excellent service. It was also extremely reasonable cost.

Went to get some help with my back tires on my Mini Copper. The owner was able to quickly help me…read moreout with a new set. I was out in less than 20 mins. I would come back for any future tire needs since they got me out quickly, they took credit card and everyone was friendly.

PART 2 (SEE PART I UNDER…read moreREVIEWS FOR BIG-O ON JUAN TABO IN ALBUQUERQUE, NM) It is never adviseable to take one's car to the Big-O store on Menaul, unless they feel like having greedy, stupid, under-educated service advisors/mechanics destroy the car! A few days after receiving the rude and threatening phone call from Mark/"Mr. Cigarettes and Whiskey" at the Juan Tabo store, I called the Menaul store to see if they could do the A/C job and use the estimate from the Menaul store since they evaluated my car. I spoke to a service advisor named Chris. He was very nice on the phone. He said he would honor the A/C estimate from Mr. Cigarettes and Whiskey's Juan Tabo store. Chris scheduled the appointment for me the next day, and said he would be there to help me. Guess what? Chris called in sick the next day. I had made up my mind years of guessing how to have the work done, and was resolute the work be done that day!!! Very bad idea. The new service advisor, Hunter, was not privy to the arrangement I had with Chris. Hunter was a total scheister. Hunter said they had to do their own inspection - would not allow the one from Mr. Cigarrettes and Whiskey's store on Juan Tabo. (**To do an A/C job correctly, the the Condensor, Dryer, Compressor, etc., vacuum and recharge must be done at the same time). Hunter refused to allow the A/C kit that Chris and I agreed Big-O would use for my car. Hunter would not allow the replacement of the Condensor and Dryer: obviously because he thought I would ask to have them replaced after the their work was done, and he was going to charge $870.00!!! Hunter wanted to discuss the check engine light. I told him all about the P-0420 Catalytic Converter code and testing since January to make sure it wasn't something else. Hunter ignored the stack of hard copies I had in my hand from O'Reilly's of check engine scans; stated a bold-faced lie that it was NEVER a check engine light for the Catalytic Converter; that the Check E gine Light was for an Oil Pressure Sensor. I hsd never heard of that part, and there was never a problem with anything like that brought to my attention. Hunter swore if I replace the Oil Pressure Sensor that the check engine light would extinguish itself. Hunter was very sneaky; there was no discussion about price; Hunter got my signature to start work on the A/C Compressor. I told Hunter several times I was only interested in doing the work on the A/C that day. When I showed interest and began asking questions, Hunter had already typed $758.00 on the signed work order on the computer, and said, "It will be $758.00" and walked away as though it was all signed and done - but it was not: excuse me, we ere gettimg ready to talk prices!!! Twenty minutes later I told Hunter "Forget the Oil Pressure Sensor job because I have never had a check engine light for an Oil Pressure Sensor, and just do the A/C, please." Hunter said, "NO. I will not stop that job." Hunter returned the car later in the day. I backed the car out of the parking space, put the car in forward and the check engine came on again!!! I told Hunter ASAP. He said come back in four days on Thursday, and I will refund your money. Hunter was not there Thursday or Friday. Saturday, he changed his tune and said he was only interested in doing work pertaining to the work he did to replace the Oil Pressure Sensor - I told him I didn't want him to do so many times. By doing that "job," Hunter created new problems with the car that were never there before - IN ADDITION TO CRACKING A FAIRLY NRW RADIATOR BECAUSE HUNTER DID NOT ADVISE REPLACING THE WATER PUMP, THERMOSTAT, GASKET, APPLICABLE HOSES BEFORE THE A/C JOB WAS DONE, AND GUESS WHAT HAPPENED TO THE RADIATOR AND TO THE CAR WHEN TRYING TO USE THE A/C THAT WASNT DONE RIGHT? I asked to use the A/C kit promised by Chris. Hunter made sure he was very parental amd said "NO," but wrote on the receiot an A/C kit was used. Did his mechanic replace every gasket and seal that was in the kit just as Chris had promised? The A/C job was not done right. I complained. The clowns at the Big-O store on Menaul made me sign a waiver that they are not responsible for what they did to foul up my car; and, will not warranty the parts, workmanship. Jerome, their Manager, doesn't seem to understand the difference between terrible, incompetent work done on Jerome's watch that Jerome should be accountable for as the store Manager, VERSES someone in Jerome's personal life that has nothing to do with crappy quality of services and abusive treatment given to customers breaking their cars under Jerome's watchful eye- JEROME!!!!

Normally I have great service here, but I guess things change. I made an appointment for a simple…read moreoil change and tire rotation for early afternoon mid-week, so not a busy time. The car sat for an hour, unmoved. When I asked about it, they moved it into the garage. More than another hour later (now nearly 2 1/2 hours) I asked about it again. When I asked to just take the car, they told me, "all that's left is to add the oil!" Then apologized, claiming to be "short staffed". While I waited, three employees joked around, purchased and ate hot jerky, and used a lot of profanity behind the front counter. I'm not a prude, but this crossed the line of appropriate customer service. In addition, the price was much higher than just six months ago. I will not be returning to this location.

Good customer service, and extension of credit to help me afford new tires. I found out this…read morebusiness is called America's Tire where I was in northern California. I was a dedicated customer in California due to their work ethic as responsible business model and I am a dedicated customer here in Albuquerque because of the same high quality of customer care. Love you guys Discount Tire!

I'm really thankful there is a Discount Tires basically everywhere! And getting my rotation when I…read moreneed it for free - excellent. I always make an appointment to make my life easier - pro tip. I've been buying here forever because they have great prices and the upkeep (rotation, flat fix) is almost always free! Excellent service, always kind and cheery! Thank you so much!

My spare tire was stolen off the back of my car so I had to get a new one. I get the rim from the…read morePick and Pull and brought it over to Hector. Hector was terrific. His prices are great and he's got a good selection of tires. I was in and out in half an hour max and this was on a Saturday. Hector says he's pretty busy but is a super hard working guy and always welcomes new business. They speak Spanish and English at this shop as well. I went there because a friend of mine had bought tires from Hector in the past and had a good experience so I was glad to bring my business here.

Ran over a razor blade everyone told me 3 hour wait time these guy had me in and out within 30 mins…read morewith someone ahead of me!

In the fall I took my car to this location for a tire patch due to a screw puncture and the service…read morerep said he tested tread depth and that I would need new tires by spring and was already suggesting which tires to get. My car had only 17K miles on it, so I took it to a Mazda dealership to see if that was correct. The service rep there told me the guy was full of baloney, which I already knew given the fact that they only had 17k miles on them. Today I went to a different Discount Tire location to get more air put into my tires due to cold weather. Now I have 19k miles on the tires, and the guy who filled the tires said my treads are fine. Sounds like someone at this location wanted to sell new tires!

I was instructed to go back outside and have an air inspection. Five minute wait and immediately…read morefound a nail in back tire. Suggested I consider two tires for alignment . Then after they took the car in and inspected tire they removed nail and explained I did not need a replacement. They checked for air leaks . Then they inspected all tires. Came back and gave me the keys. Have a nice day. Wait , don't I have to pay ? Nope , you are good . Wow. In and out in less than an hour. They do have veteran discounts. I recommend this place.