This business has so few reviews, because they keep paying yelp to remove the bad ones. Here is my LEGIT review that yelp keeps removing.
People need to know, that this company removed their "Mesa office" from yelp in order to remove this 100% HONEST review. So I posted it on their corporate site on yelp, which they removed 3 times. So now that the Mesa Office is back on Yelp, this review should not be removed. Yelp has completely disappointed me, and is not allowing this honest review to stick to this company. How much money they are paying yelp is beyond me. But this review is 100% Honest, Truthful, and Factual!
"First of all, the receptionist is rude! I thought maybe she was just having an off day, but after multiple visits it turns out shes just an incredibly rude person. I went here with my doctors recommendation for lower back pain, and a four year old MRI. Immediately the doctor sold me on an Epidural, and did not want to order an up to date MRI. This was my first red flag. But whatever, doctors know best right?
Second, I went in for my first ever procedure, and my mom flew all the way out to be with me during this time. They REFUSED to let her be by my side in the waiting area. Kept going on about HIPAA, yet the receptionist was clearly talking very loudly to people about their personal issues in the waiting area. So basically, there were about 10 people in the waiting room, they bring them all back to the waiting area at once! And boom, into the procedure room, one after another. Like sheep getting castrated.
Third, they rush! I was having an epidural, and first time they took their time and explained everything as they did it. Second time I went, they were quite a bit behind on their schedule and RUSHED my epidural. They didn't say a word to me, just did their thing very very quickly and this was the worst experience of my life. They hit the nerve really hard, my leg jumped on the table. I immediately went flush, got the chills and almost fainted. Doctors chit chatting with the nurse about his "egg white delight" he got from McDonald and how it fits into his nutritional diet...
Fourth, they treat you as a number. You are simply another method of revenue for these people. They tried to charge me $80 for 1ml of Iodine? Pretty sure I can get a couple ounces of Iodine from Walgreens for a few bucks. Is this magical unicorn piss Iodine? Why $80 for 1 ml, or 1cc...
$10 for a single pair of latex gloves? Are you serious? After my procedure, I went to CA to be with my mom during my recovery. They sent me to collections after 1 month... Not a phone call, nothing. I simply flew back home, got the mail and BAM a collections notice. I went down there in person and the receptionist said they could not do anything as its already in collections!
Fifth, Two epidurals in 5 months and my pain is already back... It did subside for about 2 months, then came back gradually and the pain is 100% back after just 5 months.
So not only did I have to experience additional pain from them rushing, their assessment of the epidural lasting about a year was false. I am now stuck with a medical collections account on my credit report because of a greedy doctors office. Stay far far away, at the very least get a 2nd or 3rd recommendation. And make sure your MRI is up to date, regardless of what they tell you. A lot could of changed during that time."" read more