Everyone I encountered was extremely friendly and I had a great experience!! They were very…read moreknowledgeable and helpful when guiding me through different workouts and helped me fix my diastasis recti!! Definitely recommend

Great experience for a few weeks at Spooner. They did a thorough intake first appointment (pelvic…read morefloor), the facility is clean and organized, and front desk is super friendly and cheery. Smooth-running operation and their PTs always answered my questions and helped out. I didn't have major symptoms so I mainly wanted to check out what they offered and utilize their tips and exercises at home now. Would recommend!

All therapists are doing well, my recovery is going well every appointment and I feel betterread more

I love Welch PT. I've gone to DOZENS of PT establishments, since I was an athlete in Grade school…read morethrough College, up til now as an adult in my early 50's (w ACL issues/neuropathy/ PF & Chronic back pain.) This is one of the BEST places I have EVER been to! Guy & Heather (who put my Therapists) are amazing!! All of the Techs are very kind and extremely knowledgeable! I live in West Mesa and drive to San Tan bc my Podiatrist said they would be worth the drive, and let me tell you- they absolutely are!! I'm so impressed that I am beginning to take my 76 year old Mom to see them for balance issues bc of hearing loss. Yes! They do that, as well! You will be in great hands with Welch! They truly care about their patients, everything they do "makes sense" (which hasn't always been the case at other establishments ) . They have definitely helped me begin to get better! Make that appt!

I have been going here for years but was in an auto accident about 6 weeks ago. They are putting me…read moreback together. The entire staff are friendly, knowledgeable & caring individuals. I highly recommend them. Russ Perry

Since the 1st time I visited this facility I was very impressed with their thoroughness,…read moreeffectiveness and professionalism. All staff I encountered were extremely pleasant and helpful. I'm on my 4th week attending therapy 3 days a week and very pleased with my progress and everything about this facility.

Not real impressed. If you need someone to just show you exercises then okay. Need actual therapy…read morecare? Meh. I started what would have been a 6-8 week long PT program and I just got a bunch of exercises to do. Nothing that I didn't already know or could have found on line. I'm going to save myself $140 at least going for a real massage and just exercising at home. The other thing I don't like are the inconsistent hours. Sometimes they are opening and closing. Other times they close early early. They also have traveling therapists and assistant that are still in school handling actual cases. You're probably not going to "know" your therapist. You'll get who ever is in office that day. Then you'll get assistants who are usually there. Pretty weird. Overall, this place doesn't appear to have much business to warrant constant service. Nice staff. Clean as well. Just not what I was looking for with as expensive as it is.

Jason and his team are top tier. Great environment and attention- hopefully I don't have to come…read moreback BUT if I need care again I will be coming here. Thank you, J.

Our mother was admitted to Well Springs SNF following a hospital stay and was supposed to receive…read morephysical and occupational therapy to help her regain strength and independence. The evening she arrived, she was still able to walk. Unfortunately, the therapy she was supposed to receive--at minimum 3-4 times per week--rarely happened. Sessions were short, inconsistent, and often skipped entirely. Instead of helping her improve, staff frequently left her lying in bed or sitting in a wheelchair for most of the day. Over time, her muscles deteriorated significantly, and walking became nearly impossible. Eventually, she could no longer take steps without the assistance of a walking device. Basic care was severely neglected. She was not properly bathed or given adequate peri-care. Staff tried forcing her into Depends, despite the fact that she had never needed them in her life. As time went on, it became obvious this was simply because staff did not want to assist residents to the restroom. There were many times she would call for help and wait 30-45 minutes before anyone responded, often resulting in humiliating accidents. Her medications were mixed up on several occasions. We also witnessed feces- and urine-soaked bedding and clothing being left in her room and even thrown onto the floor. Our family met with management, including Heath, multiple times, but despite plenty of promises, nothing ever changed. We ultimately removed her from the facility, and within 12 hours she had to be hospitalized with a severe blood infection caused by unsanitary conditions and neglect along with bed sores on her back side. The night staff were by far the worst. My mother began recording the amount of time it took for someone to answer her call button because the delays were so excessive. She also suffered falls there--despite never having fallen before in her life. On multiple occasions, night staff left her lying on the floor with only her own pillow placed under her head while waiting for another employee to help lift her, sometimes for 20 minutes or longer. There were also several times our family arrived and found all the doors locked, forcing us to wait extended periods before anyone answered. Each visit, our mother appeared more neglected and distressed because of the poor care she was receiving. Late at night, children--presumably employees' kids--would run through the halls loudly, disturbing residents. Her water containers were frequently left empty and dried out. This place was an absolute nightmare. We personally witnessed verbal abuse from staff toward other patients in common areas. Based on our experience, I strongly urge others to stay far away from this facility. Their negligence nearly cost our mother her life.

I am a CNA of 20+ yrs that picked up a PRN shift Christmas Day 2024. The nurse I worked with was so…read moreawful & unprofessional I returned to Wellsprings the following morning waiting for them to open to report this nurse to HR. The nurse I worked with was VERY unprofessional in his remarks, attitude, & tone toward me. This nurse did not help me with fulfilling patient needs when I specifically ask him. This nurse made a point to tell me 2 times that "ya know, I am a good nurse". Never asked him if he was, this came as responses to asking him for help by grabbing more bleach wipes when I was in full PPE in a room assisting a resident. He never helped me once. This nurse created issues between a patient & myself that did not exist. He would not let me speak. He believed his conclusion. The resident corrected the nurse in his wrongful accusations toward me. Another incident while making rounds, I knocked on a residents door to check on her again. This nurse was angry with me because he was in the room I "disrupted him while talking to the resident". This nurse was very egotistical. I didn't understand why he was so upset with me. I had not done anything wrong. This nurse scolded me again & told me to stay out of this particular patients room that the issue was with. That I'm never to go back in there. I didn't understand why or what happened. A couple minutes later this nurse completely flips out & starts talking VERY loud in the common area where all the residents & their families could hear & see him and loudly said that "he doesn't trust me with any of these residents!" Then this nurse, not a manager, not HR, but this LPN nurse tells me to just leave now & go home that he doesn't trust me, to stay away from all the patients!! Of course it's nearing the end of the 12 hour shift &another CNA had showed up. But everything was ok until he knew he had to cover his lies & get rid of me so the truth wldnt be exposed. He wldnt let me speak or listen to me. He would talk over me or cut me off. I was absolutely shell shocked. This was my1st time working at this facility & I did a stellar job, especially having the limitations of it being a busy holiday shift & many families were visiting. I did my job & I ALWAYS assisted & cared for the residents as if they were my own family. The issue was a nurse that needed to cover himself & the mess he alone created & wasn't going to hear about anything else. He could have simply said he was wrong about what he thought had happened & I would have said it's ok, no big deal, water under the bridge. Now, I am happy to write this truth on the staff & the lies they will create to shift the blame &create scenarios that never happened. The Nursa app has evolved & now we can see the reviews left on our performances. Wellsprings of Gilbert has even left me a negative review about my quality of work. I was very angry at how I was talked to & treated by this nurse during my shift & I expressed that to Wellspring HR. I told them to watch their cameras! The resident did correct the nurse of what he thought happened or said but he didn't want me to speak to that resident again. That's when he flipped out. I am absolutely shocked that their management believe lies over truth. There were so many other incidents that happened with this nurse during my shift I would just shake my head in disbelief & continue doing my job. One that I will note is one resident was new to Wellsprings from the hospital. This resident had a couple incidents that pointed toward having C-Diff. I made the nurse aware & suggested to put a contact precaution on the patient's door so if in-fact she was positive for C-Diff, anyone who entered would know to take the proper precaution & prevent spread as it is highly contagious. I ask the nurse 2 times about doing this. He was angry at my suggestion &said he didn't like me telling him what to do. I told HR about this also. I explained to the nurse and HR I'm only reporting from previous experiences I have had with patients & hoping for protection by taking an extra precaution. This nurse never took a test to send off to see if the resident was positive nor did he put up a contact precaution sign at least until a test could be done to be determined. The resident did have several episodes & symptoms that pointed to C-Diff. I just report what I see. I was met with being scolded with egotistical remarks. Shame on you Wellsprings for turning on me. I brought this to your attention! I am a good, honest, hard working CNA. Yes, I was very angry & said colorful words as adjectives of behaviors I experienced, never direct name calling. I shared my experience with other healthcare management & they all agreed that I should have reported Wellsprings & that nurse to the AZ Board Of Nursing. I regret not doing that. I'm not perfect but I know God saw ALL of it and I can stand before Him blameless in your accusations.

Been coming here every so often over recent years for a variety of issuse from ankle, to lower back…read moreto neck issues and have always experienced great care from their physical therapists and it remains a place I recommend for injury rehab and education regardless if you are a pro athlete, a weekend warrior, or a regular joe injured on the job or doing everyday activities. Not only are they skilled to help, but they asdo do care. But that also means that there aren't sometimes issues that need attention or rectifying. The lost star from this visit is becasue of certain assumptions made during my visit. It is common fore your therapist here, when applying cups or needles as a therapudic tool, will walk away and work on others. Sometimes they dont return and another care professional will finish up. On this case, that was what happened and I was just handed some papers showing after care execises to do at home. The problem was, there was no communication as to the purpose of each or demonstartions. Because they know me, there was an assumption that I know what to do at home. Although a picture and description is helpful, it is very easy to do things wrong making it ineffective to the intent or in such a way to cause undesired pain or fatigue. So always ask, if it is your first time with a new exercise or you are addressing a different issue from the last time, ask for a demonstration before you leave. They have offered an opportunity to come in and go over those exercises as part of my last appointment. Transparency, this is an edited review. Other issues involving a new person at the front desk were resolved after one of the owners called me personally to better understand issues I had. That is being resolve with both Training and any other type of customer support notification. And the fact I was called, vs. a canned written response on yelp, shows that they care and further supports my positive recommendation. Thank you Ignite Physical Therapy, located in Chandler on Riggs & Lindsey (north-west corner), for caring, especially Richie and Tara.

By far my favorite place for PT! I can't begin to express how appreciative I am for the care I have…read morebeen given at Ignite. I had shoulder surgery thru Ortho Az where I also began my therapy. I went several times with hardly any gains so a friend referred me to Joe at Ignite. Wow what a difference. I started getting ROM back quicker than expected and began to build strength with manipulation and exercise guided by Joe and his team. His wife Tara scheduled me right away and Danielle has always been such a pleasure working with scheduling. I recently had a total knee replacement and started working to get my range and flexibility and strength back. I would never go anywhere else but Ignite. Not only do they take care of me physically but it's such an easy and pleasant process and great experience More than highly recommend!!! I choose them every time!!

I stayed here for a month following a hospitalization for a knee infection that became septic and…read morerequired continued antibiotics. I thought my care was very good. The people were really nice and they worked very hard. You need to realize; however, that this is not a resort. They assist a lot of people, with different needs who require precise medical care. There is a degree of "regimentation" with med time, meal time, shower day, therapy time. They do try to have some fun with posted activities to try. I am now looking at additional surgery on my knee and I would not hesitate returning to The Center at Val Vista for my recovery.

Although we did not select this facility for my husband's care, it remains on our short list. It's…read morea newer facility. Patient rooms are on upper floors. Rooms are nice, but don't offer refrigerators and microwaves. Family can provide them. They offer personal services as well as quality health care and therapy. The tour was thorough and everyone we met seemed happy. Very clean facility and updated.

The staff here is great everyone from Bethany at the front desk to the physical therapists. They…read moreknow their stuff and are very friendly. They even have a small pool for aquatic therapy. They have a few locations, so I highly recommend going if you need physical therapy.

I can't say enough good things about this place. Jake, Michaela, Zenaya and Mo are amazing! I've…read morehad back pain for over 12 years, and within 4 weeks, it was gone! I was originally told they were herniated disks, but the most recent MRI showed bulging disks. Either way, the pain is now gone, and I owe that to Jake and his team! I can't thank them enough!

s??? So he went back and carefully reviewed them and doubled my dose which is still only 2/3rds of…read morewhat the CDC allows. So I left, and have found another clinic. My new doctor went over my CT Scan and reviewed them on DAY ONE, and ordered a new CT Scan since mine was over 5 years old. I have not asked for an increase yet. I'm waiting until we review my updated CT Scan.

Avoid this place at all costs! Especially dr Crowder!! Do you want to be belittled, talked over,…read morenot listened to, and be thrown under the bus because he doesnt want to see you get better than go here and see him. This whole clinic is an absolute joke! They called me months after Dr Crowder misdiagnosed me saying they wanted a second chance and for me to come back for another opinion. They did injections in the wrong spot when I told them I was having complications with them Dr Crowder spoke over me, belittled me, and discharged me because quote "if I went and pushed through the pain I would find a way to work through it" he is an absolutely terrible doctor! He does not care about you he does not care about your recovery! He should have hos medical license pulled for malpractice and disregard for patient care. I went and got another opinion of what was wrong and guess what they listened and were able to find exactly what was wrong with me. And started me on my path to regaining my life preinjury! Stay away from sonoran spine and dr Crowder at all costs. Also good luck getting ahold of anyone on the phone.

Excellent care!!! Rita is the best PT I have ever experienced…read more I'm unhappy with owner for shortening appointments to 50 minutes. They also recently cut support staff. This decreases the amount of exercises during appointment.

Been treating at this practice since January post surgical operation on my foot. All of the staff…read moreand therapist are top notch. Facility is clean and they are flexible with appt scheduling. My condition has continued to improve week over week thanks to the skill and dedicated focus of the team. A well deserved shout-out to both Cameron and Kevin for staying committed to the plan of optimal recovery of their patients. It's worth mentioning that they also stay on top of their accurate billing, which is appreciated. I have another surgery scheduled for later this year and even though OSR Gilbert will be a 45 minute drive from my house, I still plan to return to this practice for my post op therapy. 10/10, I recommend without reservation.