Woogy does not inform customers that he does not use Authentic parts. I'll give you 1 more opportunity to make this right. My next step will be to take you to small claims court. You are a shady business person and you talk down to women. You don't inform customers that you repair w/ non-original parts and you change the customers phone color to whatever color you just happen to have at the moment. Also, when I took this phone into Sprint they informed me that all you did was replace the glass portion not the digital part in back of the glass, which as I quote "it's like taking someones head off and replaing it w/ another head" as you stated. But yet it's not what you did. After, I paid you $324.00. I had to spend another $216.00 at Sprint to fix your original "FIX" that you did. All I asked was for you to correct what you did wrong. I even said for you to just pay $200.00. I was a very resonable person until I had the pleasure of dealing w/ this establishment. My phone: Samsung Galaxy S7+ Silver in color. He replaced it w/ generic brand gold. Wth?! read more

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This dude was the biggest clown I ever seen in my life business is a joke reviews got to be fake if there good I told him it's a hour drive he said 100% man I got you he took imei number and ran it and everything told me to come and said when I got there he couldn't do it goofy read more

I never have to worry about my phone ever again! Anthony is so nice and will do any he can to fix your phone. My phone's sound broke and I couldn't call or hear so I was given a temporary phone and Anthony fixed me up! I have a perfect new phone to use while I wait for the new one to come out The location is cute and has everything you need! They have phones, accessories, cords, all that! If you ever have a crack, damage, or anything they will take care of it for you! They don't over charge like most of the other places out here and it's close enough to the strip that if you're a tourist you can pop in for a quick fix! This is my go to spot for anything and I know I'm in good hands here read more

Phone died. This place was close and had good reviews. The guy inside was cool. Said it was just the screen, it died. It's an older phone. Had the part ordered and it came the next day and he replaced it. Good as new. Very fast and reliable. Would recommend them to everyone. read more

This place is absolutely horrible. I can't remember the name of the guy who "fixed" my phone but he was extremely rude and impatient. I told him that I had dropped it and that since then the phone had been opening up apps randomly and he cut me off before I was even done taking and says "okay whatever, I will fix it. I know what to do". And sent me on my way. I came back an hour later and he charged me $69 for an iPhone 6. I only came here because my friend had got her iPhone 7 fixed for $49. So to hear that my older phone was charged more i was already upset. When I get home I pull out my phone to make a call and immediately my phone was acting up again, opening up random apps. Going back today to talk to the same guy and see if he can fix it for real this time. This is absolutely ridiculous. UPDATE: Went in to get it fixed. And the issues were fixed in about 15min. He gave me back the phone and said "we put an authentic iPhone screen this time". No problems after that. Made me wonder why they didn't do that the first time around. I was going to delete the review but I was put off by the fact that I was bribed wit money to take down my review. read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

I have been going here for over 8 years they are the best priced and also fastest ive had my iphone repair in a hour or 2 .. they also buy phones locked and all .. read more

Went to the store to inquire about my new phone that I dropped. The screen cracked. I thought I could just buy a glass screen but it was not the case. The gentleman took the time to explain it to me. Class act. And the store is COLD. FIVE STARS for being upfront! read more

I travel for a living and had dropped my phone twice after I went on tour. The glass was damaged and it only got worse. Before I arrived in Vegas, I had done research on places where it could be fixed. This place may have looked messy upon arrival, but they managed to fix the glass in 15 minutes and only charged $60. So I can highly recommend this company should you have to fix your phone. I found them on Yelp, wrote them a quick note through yelp and they answered pronto. Thumbs up! read more

Wookie fixed my 2 iPads and my iPhone 7plus. They work and look almost like new. Thank you so much for your service! read more

Desert Wireless - After fixed - Mobile Phone Repair Near Me - Las Vegas, Nevada

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I recommend Desert wireless, which has been SOOO helpful and information guiding with my new phone. Wookie and his team are also very personable and fast working!! There was NO issues regarding the work that they did, which was amazing. I will definitely be returning if I am in need of ANY repairs or services regarding my phone. read more

This place is the best! And fast. We have to have 2 phones fixed and they are quick and affordable! We won't go anywhere else. Don't forget to take a picture in front of their backdrop for fun photo op. Also you can get those tempered glass screens here. Seriously, iPhone or smartphone problems - come here!! :) read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

Highly recommend this place. My phone screen was cracked and front camera badly damaged. As soon as i called them they gave me the price which super affordable! Super nice staff and super quick! saved tons of money bec of them read more

I wanted to give this place more stars...I really did. But after I had to go back a second day because there was some sort of glue or gunk that wouldn't allow my phone to charge, I have reduced the rating. The location is a little on the shady side. It's in an office building upstairs where I was stopped twice and asked for money by homeless people. I went to fix my brother's phone screen for Christmas. I checked in and got an offer of a free screen protector (score!). They took the phone, quoted me a price, and said it would be ready in a hour. No problems. When we came to pick the phone up, I had to remind them of the promotion several times before the finally and reluctantly gave me the screen protector. Then, when we got the phone home, the charger wouldn't fit. We tried several different charges- nothing. When we took it back, it was suddenly our fault. We must have done something. There was a little back and forth- they took the phone to the back and came back to tell us it was lint. He wanted to charge us and gave us a really hard time about the whole situation. Here's the thing. It fit on the charger before we took it in to this place. After doing business here, the charger did not fit. Do you see my problem? I understand, from your location, that you might come into scammers on a daily basis...and I apologize on behalf of my city and even your neighborhood. But not everyone is trying to scam you- I wasn't, that's for sure. The customer service wasn't really up to par at this place. The price was good...and the screen was replaced in a timely matter. But that's it. read more

I went in to fix 3 iPhones. It took a while but 2 of them got done the same day. 1 of the phones took over 24 hrs. Any ways took them home and I was happy. The following day the lcd started tripping on one of the phone and the top corner of the screen was detaching. A day after picking up the one that stayed over night the screen was detaching too and I wasn't happy with it any ways cause the back of the phone didn't even have an Apple logo ! Smh ! So I called and he said bring them both in and we'll repair. Cool ! I was only able to take the one with no Apple logo on it but he repaired it. Literally a couple days later the screen just completely detached !!! Wtf ! I told my son to take it back with out calling in advance. He tried to charge my son $70 to fix it ! Wth should I pay for something that wasn't ever fixed right in the first place ? Anyways, im bo longer wanting service from them so I go elsewhere. The new place I go to told me that phone had fake parts, and that's why I didn't have an Apple logo, they also said the phone was missing screws, the screen was plastic material and not glass !!!! Wtf !!!! And now I have to pay for repair again !!! You guys, SAVE YOURSELF MONEY AND GO ELSEWHERE ! This place ripped me off for $400 for things that weren't even fixed properly! Smh ! Shame on this business for taking advantage of people like me that don't know things like this ! Replying to the business owner: No ! Why would I take it back if you want to charge me ? Dude you're so out of line for even replying to me after I literally took it today and you want to charge me ? Idk if you're trying to make yourself look good or what ever but it's not working with me ! read more

Desert Wireless - This is the messed up lcd on one of the phones I took for repair. - Mobile Phone Repair Near Me - Las Vegas, Nevada

I have got multiple screens replaced at this location. Very quick, friendly, on time, professional and reliable. Prices are very good. Highly recommend. read more

Yay! Never heard of this place before and I'm so glad we were recommended. In the past I had to wait over a day or two to get my phone back! Camera was fixed same day! They were fast and friendly (: Definitely will use them more often when needed. Thank you Desert Wireless! read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

Please read before you go to this place*** Sad thing is that this experience was with the OWNER of the business. Don't rely on the "5 star" reviews because I heard him bribe another customer saying that he will give them a free screen protector for a 5 start review. I never do reviews, but honestly we had the worst experience here. Me and my boyfriend took a Galaxy s8 to get the cracked screen fixed and left with the phone not working/not connecting to service. We didn't notice it wasn't working until we got back in the car. When we went back inside to let the owner Wuki know , his first response was "you have to take that up with her cellphone carrier." Which was upsetting because we brought this phone WORKING. All we came in for was a cracked screen. Once he saw that we got upset he said he would look at it but we would need to come back the next day. I didn't think this was okay because the phone was dropped off at 2:30pm and now it was 6:30pm and they close at 10pm. He was being so rude so I decided to record and asked for a business license and asked him why he didn't have us fill out a liability waiver like everyone else does, he got all nervous and said "because we are so busy we treat work like a vallet service, in and out" then I asked for a blank copy of the form and he proceeded with telling me I couldn't be recording on private property and kicked me out. (Keep in mind he knew I was recording and only got upset once I started asking questions) my boyfriend walked out with me but went back in & told him we live far and came all the way to him because of his five star reviews. He then said okay he would work on it and told us to come back at 9:30pm And the phone would be fixed. He later texted us the phone wouldn't be ready until the next day no later than 10:30 am and made it a point to see he didn't want a bad review. We texted him at 10:20am. the next morning that we would be coming In the next 45 mins and he said he needed 90 more mins due to the cell phone parts store not opening until 10:30am. We texted him that he gave us his word that It would be ready at 10:30am. He then texted us 9 mins later that phone was ready. (Sketchy Because just 9 mins ago he said he needed another 90 mins) When we went to pick it up, the owner wuki wasn't even there supposedly and another worker gave us the phone back. Hopefully it doesn't "randomly" stop working. Please check your phone after you leave this place if you decide to go. Make sure it's working!! Sad thing is that this experience was with the OWNER of the business. Don't rely on the "5 star" reviews because I heard him bribe another customer saying that he will give them a free screen protector for a 5 start review. I have video proof of my review *** read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

My entire screen was shattered. Shattered to the point that every time I try to swipe it, pieces of glass would fall off. At first I was hesitant about Desert Wireless because of the neighborhood, but I couldn't resist after reading all the great Yelp reviews. I compared Desert Wireless to other mobile phone repair places, and Desert Wireless had more reviews/better ratings which convinced me that I had to get my iPhone fixed here. There was a voucher redeemable for $55 and a free case if I checked in. In addition, their hours are great (from 9 or 10 AM to 7 PM) and they responded to my question regarding prices through text out of BUSINESS HOURS. Desert Wireless is on the second floor in a business complex building, on the Northeast corner, and it was easy for me to distinguish their store because they have many signs on their window. I definitely recommend this to everyone! Desert Wireless has great customer service and gives the best deals in town! THIS IS TRULY AS GOOD AS IT GETS! read more

After dropping my iPhone on wooden floor at the restaurant, I panicked after seeing the shattered glass screen. Though my phone worked fine, the shards of glass poked my thumb. Luckily, our friend recommended Desert Wireless. Right at 5pm on a Sunday, Earl made a call to see if we can possibly swing by. Personnel mentioned it may take between half to 1.5 hr to fix. We dropped by anyways. Personnel started working on it right away. There are comfy sofas and video games (cost money), tvs for us to kill some time. Oh,and since i have the iPhone 4,it only cost $49. And with checking in onto my yelp app, I got a free case to protect my phone! read more

I am a fan. They quickly told me that my very old iPod would cost about $80 to order and replace to logic board, and that that may only help identify further problems. He spoke my language with tech equipment and agreed that it really isn't worth fixing. He was honest with me rather than shamelessly make my money. For that, I would recommend that anyone go there. read more

Desert Wireless - It's ard to find. This picture should help :-) - Mobile Phone Repair Near Me - Las Vegas, Nevada

I called to inquire for prices they answered quickly! After they told me the astonishingly cheap price I decided to get my iPhone 8 Plus screen fixed. They texted me to follow up after the phone call I had just made, which was very profesional. I got there and they attended me and said it would be done in 30 minutes. I go here every time my phone gets shattered! Amazing service, economical, and quick 5/5 I refer all my friends there too! read more

NEVER have I experienced such bad service from any establishment like I did from this place. I dropped off two tablets with broken screens and charging issues on July 7th. After numerous calls requesting an update and showing up twice I kept being told that the manufacturer was sending them the wrong parts. I have a business so I know that even when you do things right sometimes things happen. I messaged the owner on Yelp I was assured that they would be completed Monday. I picked them up Tuesday and I was not surprised that they were giving me the tablets with the broken screen. I waited 1 month and not once was I rude to them but instead I was patient and understanding. I have a $160 charge on my CC and still broken tablets. don't believe they have 4 1/2 stars. They have a sign on their counter that gives people somethings free for a Yelp review. read more

Desert Wireless - Sad to walk out with a broken tablet after a month, that's how little they cared - Mobile Phone Repair Near Me - Las Vegas, Nevada

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So here we go again. I truly thought that they couldn't fuck up a simple screen replacement on an itouch. WTF the screen sticks out on the edge. We can push it in and it just comes back out. But it's been weeks since they did the replacement...& life gets in the way...& they aren't exactly close to me or on the way to anyplace I usually go. So if I bring it in now... Who knows if they will accept responsibility for the shotty workmanship. I didn't wanna come back here after the messed up my iPhone and completely deleted ALL my info, pictures & Videos. Including all my WEDDING pics & videos. This is aggravating. I'm shocked at the incompetence. read more

These guys are Awesome. Brought my iPhone 5 in for my gf and fixed her screen for about 79 instead of 199 at the apple store. Done in 30 min and service was great. Guys were super nice Don't forget to tip you're repair mannnn!!! read more

Not good or honorable! Took to long, manager was rude and inconsiderate since we paid for it and it wasn't done correctly and had to bring in back! Never again!!!! I received a message from Wookie the owner and was offered to repair my screen free that was fixed but the glass must not have been aligned correctly and cracked! He is an honorable businessman and I have had phones and iPads fixed for several years. They are the best in Las Vegas and may have had just a bad replacement glass. I will take it back and report back to give Desert Wireless the 5 star review they deserve! read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

My daughter found this place on Google. The service is impeccable they replaced the glass of my daughters iPhone and we only had to wait 30 min. THE PRICE IS SOOO REASONABLE I will b bringing my computer back for the virus repair. Great job!!!! THANKS JEFF read more

Desert Wireless - All I can say ia WOW!!!!! Before and after pics.. Definetly coming here for all repairs!!! - Mobile Phone Repair Near Me - Las Vegas, Nevada

Update 2: Phone was fixed, they were very cool and professional about it. They even gave me a free case! Screen repair for 35$ how can you beat that! UPDATE: Called in today, man was very apologetic about the situation and told me every once in awhile a defective screen creeps up. I should have called before posting this bad review. Sorry Guys! Going to return it today and hopefully all should be well. Thank You!! read more

Desert Wireless - Fixed just like new!! - Mobile Phone Repair Near Me - Las Vegas, Nevada

I did research on so many iphone repair stores in the area till the point I was exhausted. I choose Desert Wireless from the high number of reviews and positive reviews. I was greeted promptly when I walked in. Wookie told me it would take about 45 minutes. I think it was 20+ minutes he said it was done. I couldn't believe it. He showed me why they charge what they charge and how some other places can charge cheaper. Great service! Thank you Wookie! I didn't get to check in cuz I was so excited that my screen was fixed that I jumped in my car and left. I did grab a bunch of business cards and gave them to my co-workers with cracked screens. read more

Excellent service!!!! I did research before I came here. I called lots of places...looked on yelp and they had the best price! $49 to fix my shattered screen. It was fast too, about 1 hour. When we came back the associate engaged in friendly conversation. He found out I was sending it to my little brother and he gave me a box and free screen protector! He was even nice enough to put it on for me, no bubbles! I will definitely be coming back If I ever have a problem with my phone. Thanks desert wireless!! read more

Desert Wireless - Like new!!! :D - Mobile Phone Repair Near Me - Las Vegas, Nevada

dont come here ghey are cheap and rip you off they literally fixed my screen and a week later my phone screen popped off and still works fine but its literally hanging and they said they will charge 89 again they are hirrible service never come here i also let family and friends know as well I WENT AND GOT IT FIXED AT LAPTOP PLUS & They Said This Company Used wrong screws and Never clipped the Back to the Actual Phone so thats why My Sceen fell off. I would Highly SUGGEST LAPTOP PLUS ON NELLIS AND SAHARA THE BEST!!!! read more

Amazing help. Customer service is great. Couldn't ask for anything else. They had me in and out within seconds

Fast service for a great price! I paid $97 including tax to fix the LCD and glass of my iPhone 6. My phone was fixed in 30 minutes. Minus 1 star for not honoring their "$35 for $59" Yelp offer. They should probably take that off as it's false advertising. read more

Best bang for your buck here ! Was quoted double at another wireless repair shop for my repair. Also there was no hassle getting in and out. read more

We submitted a quote via Yelp before making our appointment. Wookie was quick to respond and quoted $69. Upon completion, we were charged $259!!! He claimed we said it was an iPhone, when the quote form clearly states it was a Samsung. We asked him to make this right and honor his quoted price and he ignored our messages. I don't write 1 star reviews lightly, had he responded and been able to come to a solution, I wouldn't be giving them this sad review.....but their POOR customer service needs to be known! BEWARE they don't know what they're quoting, they just want to get you in the door, and then hold your phone hostage for a higher price once fixed. read more

Desert Wireless - Claims we said it was an iPhone...when clearly we said Samsung. - Mobile Phone Repair Near Me - Las Vegas, Nevada

I was a bit skeptical because of the location and the reviews. I had called prior and asked for a quote to change the lighting port on my iPhone since it won't charge and he said $60. All the other places I called said $100-$170 so I went and gave it a chance since they also do money back guarantee. When I went in they didn't really take any information down once I gave my phone so I felt a bit weird but I came back 90 minutes later my phone was all fixed up! I'll definitely be visiting again. I'm glad I ignored the negative reviews, it was worth it!!! Great price read more

They fix my iphone screen in less than 20 min for 50 dollars, it works great now! With 30 days warranty, what else! read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

They gave me the wrong phone and will admit fault. I just want my phone back. They told me that my phones motherboard coincidence when they changed the battery with non apple battery. read more

Desert Wireless - They gave me someone else's phone and won't admit and won't return calls - Mobile Phone Repair Near Me - Las Vegas, Nevada

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iPhone 10r with cracked screen. $90 and 20 minutes. I couldn't be happier! Highly recommended!

Love this place! And wookie is just the best! Every time I need my phone fixed he's the person to go see.

Been coming for years for all my phone repairs always the best prices and quick quality work!!!!! I refer all my friends and family here!