I went to this place and told them I'm trading my phone in for a new phone. At first he said that the little crack on my screen would be fine for trade in and i said I talked to someone from apple and they said it wouldn't be acceptable. So then he proceeded to change my screen knowing that I was gonna trade it in and he gave me a fake screen that wasn't acceptable for trade in. So I wasted money on refurbishing my phone cause apple didn't accept it and now I have to pay full price for my new phone. read more

Just a quick and simple review for services I received through Groupon deals. I was able to repair two iPhone screens (iPhone 6sPlus and iPhone 5) as well as an iPad 3 screen. Service for the iPhone repairs were done the same day. The iPad apparently had to have parts ordered and took twenty-four hours. All the screen repairs seem flawless so far and the touch screen works fine throughout the devices. My only one minor grievance was with the color choices for the screen. I had a white iPhone 5 and they said they only carry black screens. Thus, while fully functional, I now have a black iPhone 5 with a white "home button". Maybe they could have ordered a white screen face? Maybe it would have taken longer too. It'd be nice if they had all of these prepared before hand and then I would have zero complaints. Nevertheless, devices work. That's the bottom line. read more

called around vegas bec my iphone 11 screen was severely dameged. Highly recommend this place! They accomodate and gave me the price right away which is super affordable! They fixed my screen and front camera. Super quick! Thank you! read more

Been coming here for over 3 years. I am happy because I did not want to buy a new IPhone!! Wookie always gets my phone working properly. From busted screens, to repairing LED, and power adapter. I am always happy. Used them for: Iphone 4-6..IPAD, and IPOD services. They repair most products. read more

Again Wookie did an an amazing job fixing my iPhone. It totally blacked out and wasn't working at all. Thanks to Wookie and got that fixed quick. He literally saved me from getting a new phone. I would recommend anyone that has any problem with your phone to go there. I appreciate your time and effort. read more

I was able to get the screen repaired on my Iphone 6s Plus in about an hour and was able to get back to work. It was $65+ tax. Before bringing it in my Touch ID worked fine. Touch ID no longer works. They said there was damage to the phone. I have noticed the screen is not the same quality as far as this quality of the display. The front facing camera was also not the same. If it is I can't tell because of the quality of the screen. The truth is I didn't want to pay the $115 quoted by my usual repair place. After this experience I can see that my choice was made based on necessity. I needed my phone back and in a case for under $100. I give one star for speed of service and one star for price. I would have given three stars if I would have been warned about losing features on the phone such as touch id and quality of camera. I will be back if I need to get my phone fixed quick. But if I have the money I would go to my prefered repair business. read more

Fixed two phones while I waited. Good service. Paid via pay pal. They don't take credit cards. read more

Hi, everyone!!! This is.not just a one time Agee problem with Wookiee!!!The one that wrote GREAT reviews on this down right total scamming place!!! And PLEASE BELIVE ME!! MR WOOKIE himself asks every new costumer to write a GREAT review on YELP!!! And he will throw in a new real glass protector for each phone!! And he makes your first bill very cheap if you do the YELP review!! Also!! He Kisses your ass!! For a couple months!! The next month that my bill was due, he texts me And says I say oh, yes! My husband was outta town on business and I wouldn't be able to pay it Till he got back which was days later!! WOOKIE then says!! Oh hey!don't worry about it, I'll pay your bill for You As long as you write another great review on yelp and, Promise to pay when he gets in, which was just a couple days later!! So mind you! I was like WOW this guys is GREAT!! He really seems to understand!!! ya know just everyday life issues!! And Obviously knows we will pay by now! Well he's a great talker and salesman NOW! All of a sudden my iphone6s plus has broken which he tells me it's the LCD screen and he says no problem I can fix it for 220$ so I bring it to him and he says I can do payment plan because I couldn't afford all of it up front!! He tells me after a month it will be done finally! Not to mention my Service is with these assholes!! He now tells me after a full month of keeping my phone which by the way is an hour job if that!! That it's fixed and I can come pick it up!! Then I get down there and he tells me oh" I'm sorry mrs B, I can't fix it!! Needles to say he said it was fixed!! But now he says I Can't fix! It!! It seems to be the motherboard and nothing can be done!! After a FULL month of keeping my phone!! And also sayin it was done last week and wasn't gonna let me have till payment in full!! When we had a payment arrangement!! This guy is a FULL ON LIAR!! A full ON FRAUD!!! Please don't bring your phones to him!! I have a feeling he messed with my phone or just decided he didn't want to do the fix!! Because I saw into his lies and I didn't do anymore YELP reviews like he begged me to do and begged my husband to do! Not to mention asked my 12 yr old daughter to also do a review!! REALLY?? I thought in the beginning when I seen some of the bad reviews on here that OH!!! There just saying these things because there's always someone that's not happy and there just mad!!! Well NOPE!! It's TRUE!!! Just really don't want others to go thru, SAME!!! So now I'm stuck with my iphone 6s plus still not working!! Again after he already said it was fixed a week ago!! Lies!! And to all of you out there he will ask you to do a great review on yelp once a month and he will bribe you with things if you do so!! PLEASE!! If you have any sense you will steer far away from this FRAUD!!! I will make sure I tell everyone I know or come in contact with what a scam artist this man is!! And a full on LIAR!! He can't even keep up with his own lies because he does it so MUCH!! How can you tell someone there phone is done a week ago! Then when I call yesterday he says oh it will be done today? Um I thought it was!?!?! Then says you can come get it at 4:30 and it will be done! Then I go to pick it up and says oh I'm so sorry! It's non fixable! F--k!!! That!!! Total Douche Bag!! I didn't even wanna put one star on this review! But had too just to post!!!! He'd probably make better commissions selling high end cars or jewelry! Or he already tried that so he takes advantage of people! That's just how he is and always will be! Straight up liar! read more

I would definitely recommend going here. Clean shop and great prices. Really committed to fixing my phone and I couldn't be happier. You can call or text and they have contactless payment. read more

These guys are amazing. They have me a great deal on my iPhone screens. They did one in an hour. The other needed a little extra love and still super cheap. Their customer service is on point. They replied back in minutes off yelp. Then when I called to check up, got their Voicemail, but not even 5 minutes after I hung up, they were already returning my call. I would highly recommend them as an alternative for getting insurance replacements. read more

I absolutely recommend this place they do an excellent job the prices are very accessible the people are very friendly and very fast read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

Okay... first of all. This place is amazing. It's located on the second floor & once you go upstairs you just turn right. Wookie helped me and I literally dropped my phone off at 5:40pm and it got fixed at 6:10pm... like... WHAT? That's so fast! Plus, it's cheap and affordable. Knowing me I'd drop my phone again so from now on I'm only going here. If you have a bad experience and you tell people that this place sucks just know that's a lie because this place is amazing! Thank you guys so much! read more

EXCELLENT SERVICE. Readily accessible location close to the strip and comfortable waiting area. I'd highly recommend Desert Wireless for anyone needing a screen repair, we were in and out within 20 mins. I thought my iPhone screen was hopelessly cracked but Wookie and Anthony helped us and provided the best service I've ever received with iPhone screen repair!! read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

Not a place we are proud to visit but my mom busted her iPhone 6S screen and was coming to visit me out here and was short on time to get it fixed back in Chicago. After using the quote function on Yelp (TGFY!), I found Desert Wireless to be the cheapest option using original Apple parts. I was told it would take only 10-15 minutes to repair and that was the case when i came in and it was honored. In fact it took less than 10 minutes. Customer service was friendly and they were knowledgeable. I would be back in the unfortunate event I would need to and highly recommend it to anyone that needs it! Highly satisfied! read more

Desert Wireless - Mobile Phone Repair Near Me - Las Vegas, Nevada

I broke my iPhone Max screen. I've called so many different places all over Las Vegas and found that Desert Wireless is by far the cheapest here in town. A lot of places were quoting me $220 plus tax!! That's ridiculous. The process took only 15 minutes! NOT only they are the cheapest in town, their customer service and quality of work is highly recommend. Thank you Wookie!! read more

I brought my girl iPhone 12 the guy said he'd repair the back for 100$ he never mention he put a generic housing with no apple logo on top of that he said he would call me have it done by 4pm he ended up breaking it and try to hold to it till the next day! I called him he lied said it's not done I call again he said it's fixed but he didn't say anything about it being broken from the back until we got to the store watch out with him I still paid because I'm not a thief and I'm a man of my word but this guy right here will lie straight to your face and doesn't care bout his business he just wants the money I will make a proper report on him let them know what is going on! read more

Cheap and quick! Very helpful staff and the place was easy to find. 2nd floor. Inside is very nice and inviting. read more

I always come here to get my phone fixed and the screen repaired great service and affordable

Anthony and Wookie are awesome Professional and helpful Made my iPhone look perfect With new case, screen and screen protector I would recommend everyone to come here! Hidden place, with easy parking :-) :-) read more

Service and location overall not as expected, manager is very very cranky. Building location is terrible it's inside. Of an office Building almost like they're hiding the business. Inside is disgusting, filthy fish tank with mold on the ceiling. Overall service quality was. Terrible Cheap parts and worst of all it's cash payments only with no receipt. Definitely avoiding taxes and any Proof of service don't believe there "warranty" read more

please do not go here!!!! they use cheap 30$ materials that wont work with your iphone and then will charge you 100$ or more . scammers!!!!!!!!! read more

Wookie got my phone taken care of ASAP! I couldn't take it down myself so they assisted my friend through their speedy process for an AWESOME PRICE! Back in Hawaii prices are minimum $120 so I'm stoked it was $65! Mahalo again wookie! read more

I went this place to fix my iPhone screen. the asian guy (owner?) was extremely rude. He acted like he hates he's life and whole this world or something. I drop my iPhone and came back to got my phone back. He was about to close the shop. I got in my car, and realized that there's lit space between my iPhone and the new screen. I wish I could come back when the shop open the very next day but I had to work etc, and before I come back here my phone screen got cracked. The screen was coming off from my iPhone and it seemed clear that the screen wasn't insert properly. I finally went back to this place in couple days later and explain to the Asian guy. He refused re-fixing my iPhone screen. So I asked him to make a refund. He said no. So I'm paying $50 for nothing??? He didn't offer me anything to help this situation. I called my bank and collect the $50. If anyone had a crappy job from this store, just call your bank or credit card and make a claim. You'll get your money back. read more

Brought in my S9+ for cracked front and back. They did repair the screen, but their techs are so lazy/rushing/inexperienced and did more damage then good. $230 out the drain. Notice how they do not accept any sort of credit card or any payment that can be reversed. You'll notice all those signs when you walk in. It's obvious now the reason why. They do terrible work so you have no recourse. When they took it apart, they must have not plugged in any of the antennas. Cellular calls do not work. What good is a cellular phone that cannot make or receive calls. Who doesn't check this before returning the "repaired" (or damaged device) to the customer. All I can think of they do not care. Wifi works spotty. VOLUME DOWN button does not even work. My phone is useless. Do not use them and be wary of any company that does not accept credit. They only accept paypal, zelle, and other non-refundable payments. Wookie should be ashamed of himself. I trusted him to repair my phone correctly and he screwed me. read more

BETTER THAN AN APPLE STORE!!! Made my way to desert wireless and immediately got my phone repaired quick and easy... 75% cheaper than Apple store! The waiting area is super comfortable as well, way better than being at the mall. If you're looking for quick, easy in and out kind of place that doesn't seem like they're stealing from you then this is it ! read more

Definitely beat Go Gadgets price! Thank you Wookie for the same day fix! You have yourself a new customer.

My experience started off good. If you do not want to read my whole review: Long story short, the screens for iPhone here are counterfeit and they will stop working after a couple of weeks. Here's my story. Did my research on yelp, like always.. and I found the cheapest place to fix my broken iPhone 8 screen for $60 (at that time I thought I was getting a good deal) I went in (it was difficult to find but gladly you can call and they will lead you there), and they fixed my phone in about 15-20 mins since there was only one other customer there. Afterwards, my phone worked fine for about 3 weeks and out of no where when I would use the front flash or turn the brightness up my phone would go COMPLETELY dim, at first it was just flashes but after a week or so my phone stayed dim. I went back to them and figured since I was still well in the 30 days of purchase they would help me out. They offered to replace the screen for $30... apparently bc this is not "their fault" and my phone screen had a small scratch (which was barely noticeable) Instead of investing again on the wrong thing, I decided to take my phone to the Apple Store and when the Apple Technician looked at my phone the first thing he said was "Have you gotten your screen fixed? The screen on this phone is counterfeit" My point is DONT COME HERE TO FIX YOUR IPHONE... not sure if it's the same for Android but I would not put money into something that will not work in a couple of weeks... I'm so glad I waited to write this review because when I left Desert Wireless the first time I was content with the service, but now I realized that I was deceived at one point and even when they knew that the counterfeit screen was to blame for my problems they did not admit this to me. I guess that is the price you pay for wanting to go the "Cheap" route. read more

I came here to fix my iPhone 6+ cracked screen & was charged $100. Later that day I noticed an odd color discoloration of the white pixels; I didn't care too much bc it is already 2 yrs old. HOWEVER, I noticed more issues such as my microphone not working. People could not Hear me talk via speak phone; I didn't bother to complain bc I figured it was my fault from dropping the phone. THEN, the screen went completely black 3 months later & I took it to an official apple repair store. Without mentioning the speaker phone issue, the apple rep asked me where did I get this screen. I told them that I had it repaired here at Desert Wireless & they showed me that this screen is a knock off from some no-name China manufacturer which didn't fit my iPhone & that the speaker mic was not functioning. I then realized I got scammed for a $100. Basically, in a couple months your iPhone will go broke perhaps. I suggest u do a Selfie Video Recording or use the speaker for phone calls -- Does it work? Not for me :( Stay away. read more

They were really accommodating and did everything to make sure our problems were resolved

Have had phones repaired twice here.... My Daughter's Android 2 years ago & my Iphone screen today..... Great Service,Friendly people & quiet waiting room & price for new Iphone screen was $59..... Definitely go here if you want your phone repair done!!! read more

Trying to find this place was kind of difficult to find. Most of the complex is empty and for whatever reason, Desert Wireless is on the second floor. I called beforehand to verify the price and the location. The manager confirmed which will be important to keep in mind when the cashier asks you if the manager said anything. I thought both the cashier and manager were just alright. Both answered my question but weren't overly friendly. They didn't crack a smile and they looked a little preoccupied. They don't charge you until they're done. Overall, I recommend and would come back again for the multiple services they offer at what looks like reasonable price and pretty fast service. read more

I took 2 iPhones to be unlocked back in January last year, never got a call from them in almost a month, so I called and they said that they don't have the phones got recycled, so I was shocked then they kept saying every time I called they will get me a replacement and I had to drive 30 min there couple of times to pick up replacement but they kept saying will have them soon but nothing, I spoke to the rude owner with very bad customer service and promised me he will ship the phones so I don't go there again, called him couple weeks after he said he will ship today lol but of course never did so I lost 2 iPhones I'm sure they sold them and got the money for it. Don't come to this place not recommendeded. read more

Came here twice over the last few years to get my cracked screen repaired on my 6plus. I also recently came here to fix my battery. Turn around time was under 2 hours. Parking is never a problem and the waiting room is available for use if you feel like waiting. It's out of the way for me to come to this part of town but it's worth the drive. Thank you! read more

Awesome service here! They replaced my iPhone screen in 30 minutes for only $49! ! I Would definitely recommend this place if you're in need of screen repair! read more

I dropped my Motorola phone in soapy water and ended up destroying the screen. Now I understand that water damage is a hard fix, which they made sure to let me know. They told me that it might not work and they might not be able to fix it but they told me they would at least try. So, cool, no worries might not work okay that's fine. I told them that they need to get the Moto z force 2 screen because there's 2 , one is a Moto z play and ones a force they're very different he said he understood he wrote it down, whatever. They quoted me about a week or two. So two weeks go by, no phone call so I called them and they said that they would need more time. So it ended up taking about 3 weeks until they called me and told me it wasn't going to work that they tried and it wasn't happening so they would give me a refund. No problem, that's fine. So I get there and clearly they haven't touched my phone or even opened it or attempted in any way. I'm figuring they ordered the wrong screen and never told me. So fast forward a couple months I really miss this phone and I didn't really believe the guy about my screen not working. I bought a new screen online for $78 (after I was charged double that to fix it) and replaced it myself and guess what? This Yelp review coming to you on new Moto screen I replaced myself. There was obviously no sign of them prying my phone open to even see what they could do, all the adhesive was still there and it was as Madonna would say, "like a virgin" . I mean come on dude and then he was so short with me and just rude. Is it because I'm a female? Because he was so friendly with my boyfriend but he didn't want to respond to a thing I said. He pushed me away like I was stupid. I've never felt so compelled to write a review on someone in my whole life but this fool did it. read more

Very helpful people here!! I shattered the screen to my iPhone 7 everyone else and their moms were trying to charge me $150-200 to replace it. These guys hooked it up for a total of $110 out the door. Go check them out!! read more

I broke my Iwatch during my October trip to Vegas. I entered the store and the man who greeted me was the most helpful, honest and jovial person I ever met! I presented my watch and the price he gave ($180 for a new screen for an iwatch 3) was WAY cheaper than Apple or anything back home. Thank you!!! read more

1 star because of coupon deal. I dropped my phone off on a Saturday to get unlocked and was told Id get a call when my phone was ready. After calling on my own to hear my phone was ready to be picked up, I was also told my IPHONE couldn't be unlocked because its a IPOD.. an IPOD!! I wasted 1 weeks and gas coming across town for bad business. Never mind the sim slot, the sim messages, and the imei.. he called my phone a ipod. Also be aware of the positive reviews because he will beg and bribe for removal of negative feedback . read more

Please run away from this place they put very port quality I came here to fix my iPhone 11 promax I paid $360 for supposedly apple quality screen and what they did is glue a screen that doesn't even work !!!! I came to see what they can do they don't even care !!!!! Please RUN AWAY don't even think of going there ! read more

Had a cracked screen on a my iPhone 6 Had it repaired and working within hour and a very good price best in town I've been using these guys for over 10 years best in town read more