Ali Ibrahim was great to work with. He was very professional, efficient, and easy to deal with from…read morestart to finish. He explained everything clearly and made the whole process simple without any pressure. Anytime I had a question, he responded quickly and made sure I understood all my options. What I liked most is that he was straightforward and honest. You can tell he knows what he's doing and really cares about helping his clients. Everything was handled smoothly and on time. If you're thinking about going solar, I definitely recommend reaching out to Ali and his team. He made the whole experience easy and simple.

As a 20 year sales and service professional, this company gets 1 star from me for their poor…read morecustomer service. As someone who relies on word-of-mouth reputation and customer service for my own personal business, this company fails across the board. 1) We had an issue with our solar panels so we called Solar Tech first thing in the morning. The phone operator told us we would get a call back from one of the techs later on that day. FIVE days went by before we even got a response back, and it was in the form of a text message asking us what problems we were having. If a customer is calling you for help, the last thing you should do is make them wait almost a week to get a response, and then have them explain to you what is wrong over text. Very poor professionalism. STRIKE 1. 2) The tech told us the next available appointment was 1 full week away, so not only did we wait FIVE full days for a text response, but we had to wait another full week for any resolution of service. STRIKE 2 3) The day of our appointment, thankfully, we had the first appointment of the day scheduled as we had a very busy day with other obligations so we were hoping to have everything completed by mid morning. After about 4 hours of the company no-show/no-call/no-text, we decided to call the company to find out the status of our appointment. We got a voicemail instead of someone live, so we left a message. A few hours later we finally got a call back saying someone will show up later that day. And they did finally show up at the very end of the workday. STRIKE 3 This was a very VERY disappointing experience. From poor follow up, poor customer service, and just a poor company all around. For someone like me, my sales/service business relies heavy on customer service. I've provided 1000s of recommendations and referrals of vendors for roofing, plumbing, solar, electrical work and more over the last 20 years, and i can say that I will never recommend this company as their lack of customer service would reflect very poorly on me and my business. The last thing I would ever want to do is upset a client or customer as they are the backbone of any business.

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

I reached out to several companies for solar and battery quotes since I'll be under NEM 3.0, and it…read morejust made sense to include batteries as part of the system. Out of all the companies I contacted, San Diego Solar Install offered the best overall solar + battery package for the price. I initially reached out through their website and received a prompt response from Bruce, the owner. He's extremely personable, takes the time to answer every question, and genuinely addresses any concerns. He's one of the rare solar professionals who truly cares about his customers rather than just making a sale. Chad, Ian, and the rest of the installation team did a meticulous job installing both the solar panels and batteries, all within a tight timeline. The quality of their work really shows--see the attached photos for yourself. As I'm writing this at night, my home is running entirely off the Enphase batteries with zero power being pulled from the grid, which really highlights how well the system is performing. The other Yelp reviews definitely don't lie!

We found Bruce here on Yelp and got a bid from him and a couple other companies…read more When he met my wife and I at our house to go over the quote, he explained everything very well and answered all our questions. He knows his stuff and even used to teach college courses on solar back in the day. Another company had a rep come over and she didn't know jack about solar - she was mainly a realtor doing it as another income source. He gave both of us a great feeling and was competitively priced. We liked that he keeps things simple and just installs the best, didn't try to upsell us when he could've, and wasn't "salesy" or high-pressure. Glad we hired him. We've had the solar for months and still happy.

Requested an estimate for several services and was provided one right away. The company has been…read morevery easy to communicate with and coordinate services. Reasonable pricing.

Great work. Joe is awesome. They were able to fit my smaller job in during the crunch for the NEM2…read moredeadline. I recently had an issue with communication from my inverter to app. I notified sunny solar and Joe came out the Tuesday before Christmas eve and fixed the issue. My only slight critique is that during the install I had to frequently contact the office for updates regarding application/permit/installation progress. Even with that I would still recommend this company.

Global heating and air conditioning is a trustworthy, experienced staff…read more I received great pricing. The technician explained to me everything he was going to do before he started and ask if I had any questions. The technician actually saved me money on future problems with my air conditioner. I am sold as a lifetime customer! Thank you very much for your help!

Thorough and effective inspection to our AC/heater! Works just as well as it did when we purchased…read moreflour system in 2016.

What else can is say about Clinton's team at Johnson Solar other than they are the freaking best!!…read more Ill try to keep this short.... We had another company lined up to get our brand new solar installed that 100% dropped the ball. With the clock ticking on the tax rebate coming up we need our system installed NOW!! After a couple conversations and bit of back n forth on invoice I knew Clinton, Ross and his team were the guys I could trust to get the job done in time. Once contract was signed, we paid the 1st part of the invoice and was surprised to see the team at our house 3 days later with a truck full of panels and our Tesla Powerwall3!! Even more surprising was the fact these guys installed an entire 10kw system with conduit and powerwall in 1 day! So mind blown that one morning we were on the grid and later that day we were free of SDGE....WIN WIN!! Now....we are 8 days post install. The system has gotten approved and has its Permit to Operate! We have imported about $1.50 in power in over a week. We have exported about $3 in power in the same time. This company was a miracle worker in a time when we needed a miracle to get the 30% tax credit. Trust these guys....they will get your job done fast with quality and care.

As a veteran, I put my trust in this company, but they've proven to be highly unreliable. They…read morepromise to complete the job, yet in the end, they fail to deliver. I strongly advise you: don't hire this company.

We had a fantastic experience with SHS Power. They're extremely knowledgeable and really look at…read moreyour long-term needs, not just the immediate install. They set us up for off-grid readiness and even installed a backup switch so if anything ever comes up in the future, we can go straight to the grid without any stress. The system is incredibly smart -- it even monitors weather patterns and will pre-charge the battery overnight (when power is cheapest) if cloudy weather is coming so you're never caught without backup. The crew was professional, the install was clean, and the communication every step of the way was excellent. It's rare to find a company that plans ahead for you and genuinely cares about getting it right -- we highly recommend SHS Power.

After two years of looking at vendors, I found SHS - a solar / battery storage installer I really…read morelike and trust. Look in the photos for the 1st electric bill after the installation. I had to underline May - there's no bar above that month because the house hasn't used any electricity from the grid since the day SHS switched on the system. Today, it was 90 degrees here in Escondido, CA. The AC was free all day and night, and I can set that thermostat anywhere I want! SHS was the 4th company to come out to the house and the only one that had the equipment brands I had heard about and that could move things along at a decent pace. They are a full-service energy company, not just solar and batteries. The company is veteran owned. When Blake first came to the house, I thanked him for his service. Blake, Nate, and Ralphy are incredible! They installed one 14kwh battery (See photo). Glad I didn't have to lift it! The whole system can go outside too. It was going to be too close to my trash cans so I asked for it to be inside. My home was built in 1993, and you wouldn't believe what a mess Ralphy had to sort out in the Challenger service panel (circuit breaker box). What a rat's nest. Now it's clean and tidy with all new breakers. They helped me avoid installing those "Solar Ready" panels for $4100. I had my heart set on EG4 electronics inverters and batteries. SHS knows that product like the back of their hands. The equipment is hardened against EMPs. I hope never to test that! But it feels good to have. And during power outages, my family will be comfortable with lights, intranet, and AC (until it "load sheds" at 50% battery remaining). I chose the best reviewed solar panel to put on the roof - REC Alpha Pure RX. Ridiculously performant. More than anyone needs to spend to get the job done, really. But SHS goes through all that... what panels make sense for you. Specs: 13 REC Alpha Pure RX 460-watt panels EG4 12kPV Inverter - 12k watts of solar handling, 8 kilowatts production at 240 volts, color LCD screen, remote monitoring EG4 14kWh all-weather battery SHS also does battery retrofits into existing systems, which can make a difference depending on what NEM agreement is in play. SHS took care of permitting, which I absolutely refuse to do. I can't stand working with the county.... makes me miserable. SHS just did all that, and fast!

Sunlight Solar does a great job from start to finish, designing and installing residential solar.read more

SunLies is now denying warranty because I had a third-party (tesla certified installer) install an…read moreexpansion pack on my system. There is liteterally a federal law that says using a third-party installer does not void a warranty, unless the original installer/manufacturer can prove that the third part directly caused the warranty issue. Their warranty tech said that the expansion was not installed correctly as the exisiting breaker for the PW3 should have been upsized; what a crock of shit since the expansion pack does not increase the peak load on the circuit rather it only doubles the stored power available. The system had been working normally for almost 2 months and then has randomly disabled DC inputs; most likely an electronics issue with the PW3. Sunlight will lie and deny at any cost. The worst part is that they initially installed conduit incorrectly. Then tried to refuse to come fix it even though I had pointed out the problem during the install. Then when they fixed the conduit they took my system offline becasue the wired it incorrectly. Then when they fixed the wiring issue they didn't install the main panel cover correctly and the cover interfers with the breakers. They do subpar work and then make up things about the work done by others to try and void your warranty. What a sleezeball company - avoid at any cost!!! Guess they are willing to roll the dice with a law suit on voiding the warranty!