A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.

John, Ed, and the team are second to none in sales and service. They are professional, honest,…read morevery experienced, and price fairly. I highly recommend you give them a try will your pool and hot tub needs.

I have been doing business with Ed for years. He came out and looked at my 21 year old Coastal spa…read moreand give me an honest answer about trying to fix the leak. I highly recommend him and look forward to purchasing my next hot tub from Ed.

We have been looking to replace our patio table with no luck (we have bought and returned 3 for…read morevarious reasons). So we were pleasantly surprised to find just what we were looking for (plus a bonus feature) at Pattis. We walked in and were attended to immediately. People were attentive and helpful. When the table we were interested in was not on display we were taken to the storeroom and a box opened for us. We opted for delivery and the table came the next day! All in all we could not be more pleased with the service, quality, and price.

Two young men showed up to fix my hot tub. Both were extremely polite, respectful, and…read moreknowledgeable. The showed up at the correct time. Fixed my hot tub in 45 minutes and were done! Perfect! They even gave my dog, Henrietta, some friendly pets! Thanks guys!!

This is concerning the service department. We had an appointment to open our pool today and I am…read morevery unhappy with the service we did not receive. They didn't turn on the pool to see if it was running properly. When I turned it on antifreeze came gushing out of the salt water cell because it wasn't attached properly. They also did not hook up the hose to drain off the excess water. I had gone out and asked them to just not turn on the salt cell but run the pool. When I called service the woman there was very dismissive and told me I would be billed if they came back. This is not service. More like highway robbery. Just lucky my dogs didn't get to the antifreeze that came gushing out!!

I've used North Eastern Pool for many years and have received nothing but good service. I've…read morepurchased pool supplies, as well as a Pentair pool heater and filter. All were were quality products that were reasonably priced compared to their competition. Just recently I had a bearing problem with an old Hayward Super Pump. I brought it in at 11am, and was called at 5pm because the bearing had been replaced, the unit was tested and ready for pick up. North Eastern will continue to get my business.

I wish I took more photos. I hosted my sister's baby shower here. The staff were amazing and so…read morehelpful. The space was large for the 50 people and cool. People complained it was too cold in there with it being 85 outside. You don't hear that too often. We had rooms 204a/b which was perfect for the event.

What a fun canter for all!! Loads of free activities for all ages of people. They have a football…read more field and clubs during the summer! Recently relocated from W Irondequoit to find all this excitement for our grandson, who trains at TSE in off season.

Couple weeks with new hot tub now and things are going great. Pre-sale communication, buying…read moreprocess, delivery (on a sled through the snow all around my house) and now dialing in the water quality has all been a smooth and frankly enjoyable experience due to how nice everyone has been. Highly recommend

Great customer service from everyone including the owners, the sales team and service team!…read more Communicated well and was ready to solve any problems (even minute) that arouse through the process. Made the process of buying and setting up our hot tub as stress free as possible.

Was in and out in 5 minutes. The woman at the counter knew exactly what I was looking for.read more

My sand filter sprung a leak so I'm bracing for a quote on this repair $$$. I saw that Leslie…read morecustomers are giving 5 stars to this business. I sent a message via yelp and was prompted to describe the issue in detail (even asked if I wanted to add pictures). The automated electronic message at the end of my "quote request" stated that someone would contact me within 2 hours. In minutes I received an impersonal printed message asking me to call their 800 number. So I did. The person answering my call again asked me to describe the repair I needed. He then said pool service calls are not available in my area. He said it's simply a store/showroom. I guess when I see the Leslie store in my area listed on Yelp as a "pool service and repair" I assumed it was. ‍

Tom and Tom arrived at my house with all the equipment needed to open my pool for the year. They…read morewere straightforward and intricate with each step. I really appreciate how they walked me through each step so I knew what was going on. I will be sure to use them again for closing at the end of the swimming season. The quality of work was top notch for the price I paid. Tom and Tom were actually charged me less than what was quoted because the pool was clear when they removed the winter cover so no extra steps to vacuum. I appreciate the great job done on my pool to get it open for the year. Thank you.

Wny pool service did an outstanding job opening our pool. We would definitely recommend them for…read moreany pool service