Tried to cancel my membership at LA Fitness Perinton today and had one of the worst customer…read moreservice experiences I've had in a long time. I was asked why I was canceling, told them there really wasn't a specific reason, and was repeatedly pressed for one anyway. When I finally said "just put whatever you want," the employee claimed my account was closed -- but instead only sent me an email with instructions on how to cancel myself, including one option telling me to go back into the location to cancel in person. As I was leaving, he muttered "fat fuck" under his breath, and when I turned around and asked him to repeat it, he refused. Thankfully, I called corporate support in California and they were excellent. They immediately helped close both my account and my wife's account over the phone and documented the complaint about the employee. Also worth noting for anyone in New York: gyms are required to provide a way to cancel over the phone, so you do NOT have to go into the location to cancel your membership. Stay vigilant, my friends, and be warned about the experience at LA Fitness Perinton. Huge credit to the corporate phone support team for handling it professionally.

Buyer beware of the ever changing fees, monthly charges, lack of communication for renewals…read moreresulting in possible loss of renewal rate then being charged higher NEW member rate. There is no customer appreciation, just revenue generation at all costs. start your workout by running away from this Corp mentality!

The gym? I am not a connoisseur. What you see from the outside is pretty much what you get on the…read moreinside froma 24hr standpoint. If anything, the locker room is small, and lockers smaller than usual. My main reason for writing this review is Push's horrible customer service. Puch Fitness is sweet and smiley signing you up for an auto renewing commitment. However, it is almost impossible to terminate one. This has been the case in my experience in at least five years. They don't pick up the phone. The mailbox eventually says it hasn't been set up. ...I eventually had to send an email to corporate, look around in my spam folder for a response days later, and go through infuriating obstacles and hoops to talk to a person. For a second time, I am attempting to quit while two billing cycles have gone by. I must remind myself the employee at the end of management's stick are not the problem. Gimme luck. A free star for the cleanliness the one time I went: 2 STARS.

Although it is a small gym it has everything you could possibly need. I pay the extra few bucks a…read moremonth to be a member with 24 hour access and a bunch of class options. Since it is a small local place class sizes tend to be small and the gym has plenty of open spots to workout. All of the staff is amazing and every class I have been to is great. They have so many possible times to get to each day just incase you work its pretty easy to still get to classes. They offer tabata, spin classes, burn workouts, yoga and every few months they add in new classes they offer. The instructors are very professional and always know what they are doing and offer modifications for those who need it.

I have been working out at Next Level for over 2 years. The facility is modern and clean. The…read morestaff is excellent and they take a genuine interest in your development. I am stronger and healthier since joining. The programs are challenging and they change them up daily to keep you from getting bored. Tell them, "Wolfie", the original Root, sent you. :)

My daughter enjoyed this gym and everyone who worked or interned there. It can be difficult for…read moresome teenagers to find places they feel accepted. This place is so welcoming, encouraging and result driven. They truly care about each person they work with and the detail and attention that goes into young athletes is amazing to see. We watched our daughter become stronger and more self confident because of this place and the staff. We moved out of state recently and the one big thing our daughter "wished she could take with her" was Next Level. After we moved my husband contacted Joe Aratari asking him for advice about gyms here in NC. He actually took the time to do research about gyms here that were most similar to Next Level. This place goes above and beyond and I am so grateful my daughter had the privilege of training there. We will miss it for sure! Thank you so much Next Level for caring for our young athletes and for caring about our daughter Sierra!

I loved Penfield Sports and Fitness which is now Athletic Apex. New owners have done some upgrades…read morewhich are nice but not quite there yet. It's been challenging due to Covid19. As long as I live in the area I will always be a member.

Friendly staff, salt water heated pool with family swim hrs and lessons for kids, great daycare you…read morecan volunteer at in exchange for your membership, free towels, quiet adult lounge area with Wifi if you need to get some work done, beautiful spa-like locker rooms with saunas and steam rooms. They also have some unique stretching equipment and a recumbent elliptical! The weight area is huge, well ventilated and well laid out with lots of space! Recently bought out by Apex athletic clubs which means even more new equipment, Starbucks at the drink bar and a Bionetics programs among other improvements.

The classes are motivating and challenging. I am able to modify as needed, but am pushed to…read moreperform my best each class. The owners/trainers are knowledgeable and supportive to meet your individual needs. I am so happy I found this gym- I highly recommend!

From the owner: Strength, HIIT and Cardio Our boot camp style group exercise…read moreclasses offer the most well rounded approach to your fitness routine Speed, Power, Strength Our small group athlete sports performance training trains athletes to take their training to the next level and perform on the field like they never have before. We focus on the most important athletic skills such as speed, power, strength, agility, plyometrics, mobility as well as sport specific skills

VIP fit club is Great! I live in Vegas and visit my folks a…read morefew times a year and have had to " join" a gym at a ridiculous rate and have to deal with the gym culture. My folks are 95 and my time is valuable, waiting for a machine in a standard gym for someone to finnish the video clip makes me bonkers! Colins gym is private, the clientele are polite and respectful of the gym and each other. I can not recommend this place enough. If you want quality machines, a clean/ quiet space look no farther. The security is something i have not seen in any other gym and allows the user 24 hour access, amazing. Thank you for making this space! George

While visiting from the DC 5 came here with my father-in-law to work out (I make a point to work…read moreout at least 3x a week-- no exceptions for vacations), The gym is well- apportioned and clean with a good variety of cardio and weight machines, dumbbells, a power cage, benches, trap bar for dead lifts, and just about anything you might need. The best things about the gym, though, are the owners and the atmosphere. I got to know Colin, and it's clear he cares for his customers. He's happy to answer questions and get you started and charges reasonable rates for personal training to help you customize a routine. I only briefly met his wife, but it was clear from observing her with clients that she shares her husband's passion for fitness and helping and encouraging others to meet their goals. They maintain a supportive, non- competitive atmosphere where you can progress at your own rate. I went in the mornings around 0830--a time when the gyms back home are usually fairly crowded. Since it's open 24 hours, people can space out their times and go when it's convenient for them, not just when their free time matches gym hours. While there were always people there, it never felt overcrowded; I only had to wait for the power cage once for maybe 10 minutes to do squats, which was fine, since there was plenty else to keep my leg day occupied until I could hop in. They also accept many different insurance plans. All in all, it's a fantastic gym. If you're out this way, I highly recommend checking it out. Visit their website and set up a time to meet with the staff.

Super clean, great trainers with specific knowledge of my needs…read more I love the fact that I can spend time in the Infrared Saunas to relax and detox after my workout.

From the owner: Revive Fitness offers small group classes, infrared saunas, a signature cold plunge, and personal…read moretraining. Our focus is not just on getting in shape, but rather your overall health and wellness. We take pride in being able to provide you a one of a kind studio that has all your fitness and recovery needs in one spot!