Jon from Shanks Custom Hardwood recently refinished our hardwood staircase treads and a connecting…read morehallway. We could not be more pleased with the results! Before, the staircase was worn and chipping. Sadly, there were even a few treads that had been chewed by our puppy. They were in really rough shape. The adjoining hallway was a totally different shade and we wanted to match the color to the stairs. Jon was able to remedy all of these issues and created a smooth, beautiful and durable finish. His expertise really shines through in his work. His attention to detail and methods are top notch! Additionally, he was able to come do the job in a timely manner for a very competitive rate. Would definitely hire him again!

We recently purchased a nearly hundred-year-old home whose original hardwood floors were badly…read morewater stained after years of being covered by carpet. Shanks responded quickly to my quote request and was even recommended to me by another company. We had to postpone our job by a few days after booking, but Jon was totally flexible and accommodating. He put in some extra hours each day to try to make up for the lost time, although it still ended up taking an extra couple of days past what we had originally planned. However, it was necessary due to the extent of the work that had to be done, and I'm glad he took the time to do it right. Shanks did an amazing job on our floors. They look brand new and the espresso stain is gorgeous. One entire corner of the living room had to be replaced due to extensive water damage, and now it blends in seamlessly with the rest of the floor. One of our other contractors, who saw the floors both before and after the refinishing, was highly impressed with the result, and so are we! The price was a little bit above the original quoted estimate (and I knew it would be because the original quote didn't include repair time), but it was still well within what I expected to pay based on online estimates I'd looked up. I believe it was very fair considering the extent of the repairs that had to be done and the quality of the finished work. It was an investment, but it was well worth it. I highly recommend this company and I love love LOVE my new floors!

We've used Brothers twice, and each time they have done excellent work. Both projects were…read morereplacing carpet with laminate. The floors look amazing, and the work was quick and efficient. The office staff, especially Meghan and Lisa were very helpful.

Hardwood floor installation ran into a few issues with a stair runner which left a gap when the…read morecarpet was removed. Brothers went above and beyond fix the problem coming out on a Saturday and one other day to resolve the issue after the flooring was installed. They were able to find a discontinue piece of trim to finish the project. Andrew as responsive and really helped solve a problem which was unforeseen by everyone until the carpeting was removed. In addition, the team finished ahead of schedule and the flooring looks great! There is always something problematic which comes up with home projects, and it was great that Brothers was able to make everything right without a hassle. If you need flooring, I would strongly recommend contacting Andrew for an estimate.

Partial wood floor installed to match and re-do partial established wood floors…read more The flooring project was done will great skill and talent. Both Al and Micheal where a great help with making decisions easy and with confidence. Micheal's attention to detail was amazing. We enjoyed working with a local, established and family owned and run business. We a few bids and D'Angelo's bid was very fair and competitive. The only glitch I would say is Al was slow to communicate at times. Micheal was much better at that.

Al did an awesome job on my hardwood floors! My floors were covered with carpet and in bad shape…read morenow they beautiful. I couldn't thank you enough!

Timely, communicative and clean. Chase was wonderful to work with. Will definitely call them againread more

I had my wood floors refinished as well as extended. Chase and his team were professional and…read moremeticulous in their work. They introduced themselves by name, explained their process and communicated with me as they progressed. I was impressed with their keeping in touch with their boss and with his coming to the home to talk with them about adjustments needing to be made. The team got along well together, were dependable, and were responsive in doing follow up. I always was able to reach them and got a quick response. I would definitely use them again and would recommend Blackforest Hardwood Floors to others. Sandy B.

Great Service, Excellent installers. Great Products, we are extremely satisfied with our choice of…read moreproduct and installation.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check

I hired Michael as an installer for the carpet I bought through ProSource. Michael did an excellent…read morejob and he is an excellent communicator. Most places do not keep you informed of what is going on. Michael was letting me know exactly what was happening and when the carpet arrived and when he was going to install the carpet. Excellent to work with and does great work. Not only that, but his rates are not inflated at all. About 50% less of what a retail store carpet layer would do. His company is called From Start To Finish with Michael Jared.

Great company. Just replaced carpet in all our bedrooms. They were prompt and through. They did a…read morebeautiful job and cleaned up after themselves as well. Highly recommend.

Over the last several years I have needed landscaping services! Laying rock for a long driveway…read more Design and build a decorative retaining wall around my front yard and design and plant trees and plants around the yard! I found CL&R to be very knowledgeable, gave me a reasonable quotes and when I needed to add new plans he provided me a quote for the added service and did each job on time! Nick is a hard worker, flexible and very reasonably priced! There is no reason for me to find anyone else! He has the equipment to do the job right and when I wanted something updated he came back and he is always willing to do the work in a timely manner! My highest recommendation to Nick and CL&R! His goal is to make sure the customer is happy with the work provided!

We have worked with Nick on several projects for our landscaping and each one has turned out…read moreexceptional. The team at CL&R shows up, works hard and leaves a great finished product!