Cabinet Pro & Floors was fantastic to work with! We bought all our cabinets, countertops, and…read moreflooring from them, and I love it all!! Jess and Rick offered exceptional service, guiding me through decisions, responding to questions, and suggesting valuable design improvements that I hadn't even considered! The installation team was professional and precise. This locally owned company exceeded all of my expectations with quality and service And price! So many choices of products!

Debbie Morgan is a superhero! We had several quotes from different cabinet companies, and they…read morewere all very high. We came in and met with Debbie. She offered solutions, and caught issues in the other quotes that we were given. Not only was the customer service top notch, we were able to get our cabinets, counter tops, and sinks all under what the other companies wanted to charge for just the cabinets! Debbie is a wonderful communicator, and by far one of the BEST suppliers that I have delt with in the building of our home.

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Daryl and his guys did an awesome job fixing mess left behind by the other hardwood refinisher we…read morehired. If you're getting a bid call hardwood connections.

We called Daryl who scoped the work over the phone with clear understandable conversation and he…read morearrived the following week to repair numerous chips, dents, even a worm hole which turned into a large depression in our birch hand-scraped multi-tone stained floor. His fill solution nicely matches the surrounding areas with a durable protective result. Daryl was professional, friendly and provide valuable tips on care and cleaning which were simple and cost friendly. Would highly recommend for those needing work on their hardwood flooring. (Dave & Julie)

Going to Ugly Duck seemed like a good way to save some money on our huge project - remodeling;…read morevirtually gutting the entire home. We ordered 16 interior doors and one exterior door. First, I never received a printed out invoice. I have looked in all my files and don't know how I missed asking for one except that I was busy coordinating work and scheduling contractors so didn't follow-up. Second, the interior door jams were not paint ready like we had asked for but since I could not find the invoice to double check what they had written down and was busy with other things, I let it go. I decided it wasn't as big-a-deal. Lastly and the reason for this review is the oversized exterior door with glass panels that we purchased for over $1000 (by memory because again - NO INVOICE with the price). We had it stained and installed. Right away it didn't seem to fit right but since we had already spent the time/money, we tried to make it fit. It just got worse with time. I had three different contractors come out to try to fix it when finally someone put a level on the door itself and said that the door is not level or warped and suggested I call Ugly Duck. He also told me that his company don't even buy from Ugly Duck anymore because of quality issues. Since we paid so much for the door, it shouldn't be failing after 2.5-3 years. I called and was called back and told that they wouldn't stand behind it because there is a One Year Warranty - again - no paperwork with our purchase. I was asked if I wanted to buy another door!?!?!?!?!?!? Are you kidding me? $1200 into a stained/installed door that shouldn't fail in 3 years and I am asked if I want to purchase another door? Yeah right. I will be buying another door - from someone else.

Pavel, one of the salesman was very easy to work with, and they had a lot of styles to choose from…read more My door was ready with the week I ordered it.

Dave Peck was extremely helpful with our carpet needs and making recommendations to best suit our…read morepets and small children. We decided to make leftover carpet remnants into area rugs; he made this happen in less than 1 week and was underbudget I highly recommend him for any carpet/flooring needs.

We had our floors installed a few years ago. 1-measurements…read moreseemed off by quite a bit so had them re-measure which reduced the estimate quite a bit. Still ended up with more left over than I feel should have been. 2- installer didn't have the proper tools to do the job. Took way longer than he said it would take, probably due to lack of proper tools. Left his mess from all of his cuts when he was finally done. 3-not their fault, but the core-tech lvp sucks. You can see footprints instantly, dry feet leave marks, paw prints leave marks, can use any cleaner or it will look horrible. Scratches fairly easily too which it's marketed as good for pets and kids so that sucks. 4-went back trying to get our measurements so we could plan out replacing them and were a manager had to get them for us and they would call us. Never called. Called and reminded them, never called. The gal wasn't helpful or very kind. Do not recommend them or coretech lvp.

Hardwood floor installation ran into a few issues with a stair runner which left a gap when the…read morecarpet was removed. Brothers went above and beyond fix the problem coming out on a Saturday and one other day to resolve the issue after the flooring was installed. They were able to find a discontinue piece of trim to finish the project. Andrew as responsive and really helped solve a problem which was unforeseen by everyone until the carpeting was removed. In addition, the team finished ahead of schedule and the flooring looks great! There is always something problematic which comes up with home projects, and it was great that Brothers was able to make everything right without a hassle. If you need flooring, I would strongly recommend contacting Andrew for an estimate.

June 2024 Brother's in Post Falls sold us a USA made excellent carpet & a pad for our whole home…read more Plus transfer strips matching. Very courteous, professional service & completed in 1&12 days!!!

This business offers an excellent selection of flooring, the best prices and timely installation…read moreservice. We ordered our carpet and it was an upgrade from similar carpet we'd seen at other places. Our carpet was installed about 2 weeks later and they even tore out the old for a very reasonable price.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

We hired Jaime a while back to do our bathroom tile and floors and we are still fixing everything…read morehe did. Our grout is cracking at all the seams, the tiles are cracking, and the floor is uneven and separating. He obviously didn't use the right materials. We've talked many times about the issues we are having and he always defaults to "the job was done per industry standards." He's like a broken record. If you want a poor job fixed to be done the right way he will charge you extra. Even though the defects began showing up only a couple months after he finished the job, he refuses to come back and fix anything because now it's been over a year. I've read the google reviews about his business and it sounds like a common theme. His replies are what I experienced dealing with him - he takes no accountability for his poor work and always blames someone else.

From the owner: We offer full on remodels kitchen or bath or whole thing we also offer a wide range of flooring…read moreoptions to fit your needs, style preferences. Interiors and design are problem solving contractors. Contact us today.

Emser tile is my favorite tile shop! All of their products are displayed beautifully and they even…read moregive you samples to take home with you. Michelle helped me design two different options for my bathroom. She was amazing!! Super helpful and has an excellent design sense. She even gave me her card so I could contact her if I had any questions. I couldn't be happier with the customer service I received. If you're looking for the best tiles for your home and the best customer service go see Michelle at Emser. I'm so happy I did!