Tim and his brother Ryan worked with the strength and energy of men half their age! Owner Tim was easy to communicate with and provided a clear quote for demo-ing our old kitchen floors and installing Mexican Saltillo clay tile with accent deco tiles in our old school 1910's era home. The demo was two days of grueling work and these guys showed up promptly each morning, put on some 80s jams, and worked tirelessly. They brought the right materials and tools and worked with confidence. I love that Tim actually listened to my ideas and hyped them. He answered all my questions, had good suggestions about what grout and sealers would work best, and was agreeable to my special requests (like putting my accent tiles in just how I laid them out). I feel extremely satisfied with the results. He was also flexible working us into his schedule and scheduling around the teams of other trades we had coming to the house (framing, electrical, plumping, etc). And! - He was open to working on a smaller home! (It's been hard to get some contractors to travel so far for smaller projects). These are good men. Honest. Caring. Trustworthy. My husband and I enjoyed chatting with them on the days they were here. We are soon to be parents and we appreciated all the good encouragement they had as seasoned Dads! They are clearly trying their best everyday to be good guys in their community. I would recommend them without reservation. read more

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Tim and his brother came highly recommended by a friend. From the first time I contacted them, Tim was very responsive and easy to communicate with. He was very clear about his availability and ability to do the work. This was an amazing breath of fresh air! The experience of their team really made a difference in making our project look fantastic! This was critical since we had to remove tile work that had previously been done by someone else incorrectly. Every step of the way, Tim was there to explain exactly what needed to be done and answered all of my questions. We are so fortunate to have found Designed Concepts. They are professional, clean, easy to work with, and show up on time. Highly recommend using these guys. read more

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We could not be happier with the quality of work, professionalism and speed! Tim had helped us install tile floors a few years ago which turned out amazing, so we knew who to call when we were ready for new tile in the bathrooms! We think they turned out beautiful! read more

Designed Concepts Tile and Stone Installers - Pebble pan in Master shower pairs great with the large wood panel porcelain tile. - General Contractors Near Me

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Tim is absolute class act. Very professional and incredibly responsive and approachable. He 100% knows his craft. Him and his brother are hard workers and are very accommodating with our downstairs remodel. They were able to pick up the tile from the tile store and they are always on time. I honestly have no idea how someone could give Tim any bad reviews, DO NOT be discouraged by the less than 5 star reviews. I'm so glad I wasn't driven away. There are always going to be people who are never happy. Trust me, Tim is a professional guy who loves Simi Valley and is super involved in the community. He is also very fairly priced. I will only recommend him for any tile projects! read more

Designed Concepts Tile and Stone Installers - Porcelain tile - General Contractors Near Me

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Tim and Gus worked hard at completely remodeling our new master bathroom and installing hallway/bedroom floors. We couldn't be more pleased with the work they did. We highly recommend Tim and his crew. If I can figure out how to post a picture, I will. Thanks Tim!! read more

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We wanted to get a bathroom remodeled, and were referred here by a friend of ours. From the moment we got a quote, we felt extremely comfortable in trusting them with our bathroom. One week later, and it was done just like we wanted! The greatest surprise was just how awesome it was to have Tim around. We truly enjoyed his company, and he explained every detail of the remodel, so we knew exactly what he was doing each day. Thank you Tim for some great work, I will continue to send people your way! read more

Do not hire Tim. I hired him to redo my bathrooms. He used an unlicensed plumber to install the bathtub. That plumber caused a leak. Tim knew about the leak, but went on vacation without fixing it. I sent him a video of the leak and he said it was normal. The leak caused almost $10,000 in damage to my downstairs neighbor's bathroom (which my insurance paid for). Tim refused to take responsibility for the leak. At that point, I had already paid him over $3,000. All he did was pick up most of my tile, demo part of my bathrooms, and start the plumbing. He never offered to return any of the money or pay any of the damage to my neighbor. When I fired him, he sent me aggressive and threatening texts. read more

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Tim O'Hayer did an outstanding job on our bathroom remodel. He cares. He truly cares. He takes great pride in his work and it shows. Short cuts? Not for Tim. Settle on quality? Never with Tim. Before he started our job he discussed the entire project from start to finish while always asking for our input and preferences. The final project delivered was everything we dreamed of and a lot more. Thank you Tim! We highly recommend you! read more

After calling 3 tile guy referrals and getting absolutely no service, I went on Yelp here and found Designed Concepts/ Tim. He came over and gave me a quote right away. It was reasonably priced and detailed. He scheduled my installation for the following week and checked in to make sure the time and date were still OK. He installed a backsplash in my kitchen with glass tile and porcelain subway tiles to my specifications. It turned out to look so BEAUTIFUL!!! They never made a mess and everything was put back in order to make my kitchen look amazing. I recommend these guys HIGHLY. The only problem I see with my review is that perhaps they will not be available the next time I want them due to the business they should be getting!! BRAVO! read more

Tim did a great job on our bathroom remodel. He was able to handle the plumbing, drywall, and tile himself. The workspace was clean daily. I liked how he was the one who does the work and not someone else. He also got along well with my two sons. We are looking to hire him for our master remodel and would recommend him to others. read more

Designed Concepts Tile and Stone Installers - General Contractors Near Me

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I absolutely LOVE my new fireplace! I posted the before and after pic so you can see for yourself. Tim was awesome! His price was fair, he was on time, a joy to have around, and his work was excellent! I'm looking forward to having him come back to do some more tile work in the near future. read more

Designed Concepts Tile and Stone Installers - I absolutely LOVE my new fireplace! Thank you Tim, you did a wonderful job and I couldn't be happier! - General Contractors Near Me

They've done it again!! This time a beautiful tile mural above our stove top. Thanks Tim & Ryan!! read more

Designed Concepts Tile and Stone Installers - Thanks Tim & Ryan! - General Contractors Near Me

When we decided to remodel one of our bathrooms, I began to research "Tile Guys" in the area. I came across Designed Concepts on Yelp and decided to give them a call. Tim and his brother were great to work with. From the very beginning we felt assured that they were true professionals and we were in good hands. They worked around my dad's very busy schedule and were very punctual. When they arrived, they took care of the house as if it was their own. Very clean, and incredibly efficient. The whole family loves the way our bathroom tile turned out. The lines are flawless, and the look exceeds our expectations. We will definitely be calling Tim for our future tile needs. Give Tim a call and look no further for top notch quality at a very reasonable price. As a side note- anyone who is a LA Kings fan is already a straight shooter in my book. read more

Tim and Che did a great job on our subway tile backsplash ! They were on time, clean, polite, personable and all around good guys! On top of that their work was amazing and the price was right!! Looking forward to having them back out to do our showers next!! read more

Designed Concepts Tile and Stone Installers - General Contractors Near Me

I love the tile work that Tim O'Hayer did in my kitchen, and master bathroom. He is very careful with his work and cleans up well every day that he is in the house. The herringbone design that he did for my backsplash over the cooktop is beautiful! He even worked in our house while we were on vacation. He would send me texts with picture updates of the work in progress. Tim cares about his work, and is a genuinely kind individual. read more

I initially chose to work with Tim because at the time he had stellar Yelp ratings; this was last fall. Unfortunately, my experience ended up being very disappointing. He started off strong on a big stone floor install which ran into several unexpected issues right off the bat. Tim took them in stride and had a positive attitude, reminding me his customers' happiness was priority one. However, as the job progressed (six months past its initial time frame), it became clear that either Tim's capabilities or his work ethic were lacking. Many repairs were required which were executed as poorly as parts of the initial install, and the wrong materials were used to do so. I've since spent an additional 10% in counting on further repairs using another floor contractor to fix Tim's fixes. His promise to put my satisfaction with the job first clearly had a short shelf life. read more

Tim did such a great job with tiling on our master bath and kitchen. His work was so clean and price was reasonable. He also has great resources. We needed our kitchen and plumbing done so him and his buddy were able to get it done in one shot. He was also able to help with other things around the house, very knowledgeable. He is a kind, trustworthy that my family enjoyed his company. I would definitely call him again for any other jobs in my home! Thx Tim! read more

I found Design Concepts on Yelp and I'm so glad I did! I interviewed 3 companies in total and Tim from Design Concepts was professional and promised clean, efficient work. They remodeled my master bathroom in less than 2 weeks because they work one job at a time. I was their priority, and that is so important. I am truly impressed with their workmanship and professionalism. Thank you Design Concepts! read more

Great tile installation and quick. Upfront with pricing and timing and gave me a great price!! Will definitely use again.

Tim worked on our downstairs bathroom a few months ago and he did a phenomenal job! He is meticulously clean and has great attention to detail. He is very knowledgeable, responsive and pleasant. We never had any issues because he is always upfront and keeps us informed of the progress. Our experience with Tim is the easiest and most stress-free remodel we've had (and we've had quite a few). My husband and I were so impressed we are looking forward to working with him again for another bathroom remodel. read more

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Where do I begin with Tim and Ryan?!?? What an unbelievable, incredible experience working with them!! We had a flood in our house and decided to do some upgrades while we were put out. We were uncertain of what to do. Carpet? Laminate? Tile? Tim was available to us from day one for all the answers to my 5 million questions. No matter what we chose, he was there to help us. We finally got smart and decided to tile our house in wood planked tile and I have never been more ecstatic with a decision about my home before. Once work started, they came in each morning with nothing but positive vibes and smiles on their faces. The energy in my home which would have otherwise have been stressful on my husband and I and our 3 small children was just so upbeat. Everyone was smiling with them around. I can't believe I'm saying this but I wish they were still working in my house!! Can I hire you to amp us up every morning please?! Never before have I experienced a company in this otherwise stressful industry that is so reliable, so available, and so professional, and FUN! Who makes home renovations fun?!?! These guys!! We also hired them to convert our tub to a walk in shower and oh my goodness. It's so beautiful!!! So I've spoken about their work ethic and great attitudes, but let's talk about the finished product. WOW WOW WOW!!! My floors and shower are so gorgeous. They are everything I have ever dreamed of and more. I am now the envy of all my friends and I'm not mad about that! Such clean work. It's as if they take their passion into every tile they lay. Great customer service, reliable, amazing work. I can't believe anyone would hire anyone else. Thank you Tim and Ryan for this incredible experience that would have otherwise been extremely stressful. I am happy to say that in the beginning, we hired you to do some work for us, and now you are our friends. THANK YOU SO MUCH!!! read more

I'm trying to talk with him over the phone since last 2 weeks but he is not answering. I left a vm but didn't get a call back. I just called like few minutes back somebody answered the phone but whoever received the call never said anything. I tired 2, 3 times but same thing. Now its going to vm. I texted him but didn't get a reply back. I think its kind of rude behavior. read more

I highly recommend Tim with DC Tile. He is reliable, friendly, highly knowledgeable, punctual, honest and fair. He does very clean work. We are very happy and would definitely use him again. read more

Designed Concepts Tile and Stone Installers - Bathroom shower - General Contractors Near Me

Tim of Designed Concepts is totally unprofessional and I wouldn't recommend him. I reached out to Tim to get an estimate for installing tile in 2 bathrooms. Despite the fact that you generally need to see the space to provide an accurate estimate, Tim insisted that he only needed to see photos of the spaces and refused to actually come in person. Nonetheless, I provided the photos and he gave me an estimate that was higher than other quotes I received. When I told him I would circle back once I decided on a contractor, he gave me a 2nd quote for $1,000 cheaper the next day. Less than 12-hours later, when I attempted to confirm the lower price and schedule a time to meet in person, he denied ever giving me the 2nd lower price. But I had his text messages in writing as proof! Once he was caught red-handed in the swindle, he claimed that he had booked more jobs since then and was now too busy for my project. DON'T WASTE YOUR TIME WITH THIS GUY. read more

Again, Tim did an amazing job! My stairs look beautiful. I won't let anybody else do tile work for me.

I am so pleased on the work performed by Tim. His workmanship, professionalism and outstanding follow up is top notch. He was also willing to fit me into his schedule with very short notice. Not many would be so accomodating. If you are in need of any tile or stone work, I would highly recommend DESIGNED CONCEPTS. Thank you Tim! read more

Tim and his brother recently replaced my tile floor and installed a new glass/stone mosaic back splash in my kitchen. My wife and I were extremely happy with the results and I can not recommend Tim and his brother enough. Even though this was not a big project, we were treated like it was their most important one. They even handled several special requests without complaint and answered any questions I had quickly. These guys are very professional, courteous, reasonably priced, and do outstanding work. Highly recommended! read more

Tim is great! My experience was outstanding from the initial contact to completed project. He responded the same day to my request and gave me an estimate that was very reasonable. His work is meticulous and he takes extra steps to ensure that the area he works in is cleaned and left spotless. The quality of his work is excellent. He installed stone trim above my stove and it looks fantastic! I will always go to Tim for all my tile and flooring needs! He is a man of honesty and integrity. read more

We completed a major renovation of a 3000 square foot house. We hired Tim as our tile and stone installer. He is a true craftsman and artisan. He flawlessly layed out and installed 12x24 honed travertine throughout the main floor of our house, locking the subway pattern around a stairway and kitchen island with a 1/16" grout line. He took great care to make sure all the details were done professionally, and the way we wanted it. My wife and I talk every day how we love the floor and the job Tim did. Our friends and neighbors all comment too on what a nice floor it is. When the job was complete, Tim spent an extra day sealing the floor and making sure all touch-ups and final details were attended to. Tim also completed tile work on a large master bath and a bathroom with a beach entry. The master bath shower and bath surround are 3x6 Italian Carrara marble, and the floor is porcelain. We have seen work done by others, and are so glad we went with Tim! By the end of the project I felt as if Tim was a friend and cared about making sure I was satisfied. He values referral business and his reputation. I recommend him wholeheartedly! Outstanding work! read more

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Very Disappointed in Designed Concepts. I really dislike writing negative reviews, but have to share. If you need someone to actually show up when they say they will, you'll want to look elsewhere. I have no idea on how great their work is because they totally flaked out on our job. Here's my story: I called to schedule them to do tile work about a month in advance of our close of escrow date so we could have time installed before we moved in. I loved their professionalism on the phone...but in the end it was just talk. After he flaked on our first appointment, I called to confirm the install was going to happen and got a laundry list of excuses as to why they couldn't come during our agreed upon time (which was scheduled a month in advance). "I'll call you right back and see what I can do to still fit the job in." Was the last thing I ever heard...After 24 hours I called back again to see if he was still able to do the job....crickets. 9 days later...still no call. I'm sure they are busy, but after all the positive Yelp reviews I expected Designed Concepts to...well...at least show up or return a call. read more

Tim has done several different tile jobs for my family and has been willing to travel to do our work! He has done a beautiful job and we continue to get compliments from visitors that see his beautiful work right in the entrance of our home and in several areas inside!! He works cleanly, efficiently and fast! He has done this work for quite a while and is able to advise you in what type of tile and material to pick! Just wish he weren't as busy and booked as much, so we would have a chance to have him do more work for us! read more

Reliable, dependable, and did a great job! Tim and Ryan were friendly and professional. We wanted a ceramic tile floor in our family room. They arrived as scheduled and had the room completed in 2 days! The floor looks amazing! Thank you Tim and Ryan! We plan on calling them for ANY future tile work and highly recommend this company! read more

Tim O'Hayer is the absolute BEST at what he does. Hands Down. We used him to re-do our downstairs bath back in 2008 (I think :) ... anyway it is still the crown jewel of our home. And when it came time this past year to finally replace the kitchen floor, we reached out to Tim again, before even getting any other bids. That's how confident we are in him. Trustworthy AND skilled and easy to communicate and work with - all those things in any one contractor is beyond hard to find. Our new kitchen floor is beautiful as was his work on the bath - he even found a way to match the travertine we used in the bath over 7 years ago! Cannot say enough good things about this man, his work or his company. If we had the money to re-do every floor and bath in the house we'd use him without hesitation for every last bit :) read more

DO NOT USE use these people. My name is Scott and I spoke with Tim and decided to go with him to tile our kitchen, bathroom, closet & pantry. I decided on him mainly because he was recommended by the people that did our granite work. I need to let them know they should not refer people to Tim. Tim agreed on a price and start date. Our first problem happened when the start date we agreed on was pushed to another date. Then I got pushed again a week later. Keep in mind the day before this job was going to start I pulled out toilet & sink in bathroom. Also pulled out stove and dishwasher. Sure enough Tim cancels on me again leaving us hanging with everything disconnected. Tells me this time he will call me in a week and never did hear from him again. Very unprofessional to be running a business. No money was exchanged but the lack of consideration for other people is unacceptable. Leaving us hanging three times and leaving us stuck with everything disconnected. I cannot speak to quality of work as they were never responsible enough to show up. I say, hopefully what comes around goes around. I should have saw the signs when he kept telling me how great they are while they were making excuses Buyer Beware!!!!! read more

My husband and I have had 5 bathrooms remodeled by Tim, and while his work is superb, doing business with him has been...rocky and inconsistent. For the first two bathrooms, everything went pretty smoothly. There were a couple of instances where he took sick days or took off for the weekend early or didn't show up to our job without letting us know in advance, which was frustrating; it took longer than promised to finish the bathroom projects. Things happen, and everyone has a personal life, but communication is key. When we bought our new house, we hired him to do 3 bathrooms & some tile flooring right away and the 4th bathroom at a later date. The master bath turned out beautiful as did the rest of his work, however, near the end of the job, Tim asked for $1200 more than his original bid. Since we had become friends throughout this process, he had only texted me the quotes for each bathroom and other tile areas, no formal bid was sent. He did not remember his quoted prices, and had increased his price by $750 on our master bath alone when he was asking for his progress payment. When I texted him screenshots of his original quotes and the amounts I had paid him to date, his reasoning was that the work had turned out to be more difficult than he had anticipated and more time consuming, despite being shown all materials, specs, and drawings beforehand. He also said that he had overspent on materials, and needed to pay his assistant by that weekend. We understand that things happen on a job, and there were a few extras that were added that needed compensation, but changing the total price by so much was unethical. In the end, we compensated him an extra $300 for time and materials. When it came time to do our final bathroom six months later, we had him over beforehand to review the tub and tile design, to make sure he could complete the job as requested and revise his bid from 6 months prior if needed. We coordinated with an electrician to help get the whirlpool tub installed properly. Tim was responsible for building the framing for the tub and setting it in place, the electrician was responsible for all connections regarding the tub. Tuesday, the first day of demo went fine. The electrician came in and did the -wiring Wednesday, which unfortunately resulted in a day with no work for Tim to do because they would have been in each other's way. When he came by in the morning Thursday to pick something up, he told my husband he wasn't feeling well but that he'd be right back. He never returned and never called or texted us to say he wasn't coming back. Another day lost. The next day, Friday, he took off altogether for the Memorial weekend holiday. He said he'd be working on Monday, but again, never showed. During this time we communicated our timeline with him very clearly, saying that we were leaving on vacation in 2 weeks time and that the project needed to be completed before we left. Tim said sure, no problem, he had another job starting even before that so he would have our project completed by the end of the second week, as he himself also had a timeline to meet. On Tuesday following Memorial day, he showed up to our house and told my husband he was backing out of the job. He didn't want to take responsibility for installing our tub as it was too complex, expensive, and too much liability. He returned $200 of our deposit to us, keeping $1000 for the 1 day of demo work he did, and some materials. My husband expressed our frustration as we had been upfront about the project's needs, and had asked him to review all the materials and fixtures ahead of time, and even told him to adjust his bid if needed. If a plumber or consultant was needed to assist him with the tub, we would have been happy to pay for that, but instead he abandoned our job altogether, which we found to be extremely unprofessional. We're reasonable, and have always paid Tim on time and accepted any normal up-charges without complaint. What he charged us to do the demo was outrageous, and now, having returned from our vacation, we are still without a bathroom as there was not time to get a new tradesmen in place before we left. We will now also end up spending more than double our original budget on the project, as there were portions that Tim would have been responsible for that now require additional subs to complete. We are very sorry to have had our working relationship end like this, and would never want to harm someone's business, so we thought long and hard before posting this review. Overall, Tim's work is excellent, he's intuitive and thoughtful when resolving problems with installation, and is fairly priced. However, his business practices are not up to snuff, and we will be hiring another contractor for the remainder of our home projects, and no longer recommending him to friends and family. read more

Tim did a great job on my restroom floor tile. It was a small job but he was very responsive and treated it as important as a bigger job. Tim is also a very nice guy to work with and his pricing is competitive. I wouldn't hesitate to recommend him to anyone. read more

Tim did a fantastic job on our kitchen backsplash. He was on time, focused, and not only showed great workmanship and work ethic but also was meticulously clean which we greatly appreciated. We would highly recommend him. And best of all, he was very reasonable prices and well worth every dollar spent. read more

We could not be happier with our new wood-look tile floors. Tim's work is impeccable. In addition to a great new tile job, Tim helped us repair a bad job done by someone else. He told me before hand how he was going to lay the floor and did exactly that without skipping steps or trying to 'cheapen' the project. Our floors are sturdy and beautiful. When we redo our kitchen counters, Tim will be our guy. His price was fair and we got to meet his lovely family. He is a solid, small business owner with a lot of integrity. read more

Tim is the only person you need to call for any tile work. He works very hard, quick, and does a clean job. Anyone can tile but what separates Tim is him as a person. He is a good human being, honest, dependable, and has an excellent personality. He was great with my wife, we told him what we needed and he went to work without needing to be babysat. Not only do I have an incredible looking bathroom but a new friend. And on top of all that his prices are very competitive and worth every penny. Don't do your next job without calling Tim for a quote you won't be dissapointed. read more

We could not be happier with Tim's work on our home! He is amazing at his job! He tiled our floors and our home looks so beautiful and modern now because of Tim. We went through a lot of hard work trying to find someone who was qualified for this job and when we found Tim through yelp and spoke to him over the phone for the first time, we knew we had found our tile installer. He is not only very personable and friendly, he is very professional, reliable, and truly cares for his clients. He is very experienced at what he does and is very skillful. He knew exactly what kind of floors we were looking for and made them into a reality. Tim went out of his way to make the installation easy for us. He showed up to work on time every day and would send us periodic pictures as to his progress. Even weeks after the installation, he kindly and patiently answered many of our questions. He gave us true peace of mind. He is amazing and we would highly recommend him to anyone who wants to change their floors into something spectacular! I would not think twice about hiring anyone else should me or anyone I know ever need tile work again. read more