I agree with a lot of customers who yelped this placed. POOR CUSTOMER SERVICE!
Was looking to invest in a Clarisonic Mia2. They have over 6 different color choices but only 3 colors on actual display. The color I wanted was not on display and I couldn't open the package to take a peek at the color before I bought it. When I wanted to see the actual color, I got yelled at by one of the employees. She snuck up on me, which scared me, and told me I couldn't open the packages in a very rude tone. I told her OK and spent another 1.5hours in the store browsing.
When I was done I guess it was her turn to ring me up and she refused to. She was asked by another employee to ring me up and she shook her head and said "Nope". Wow. At that point I wanted to ask her what is her problem but I decided not to. I'll just never return to this store.
Two stars for the product and some of the employees who were somewhat helpful. I forgot my pizza box when I left the store and although I wanted to return to get it I didn't because that one employee made me feel very uncomfortable to even come back.
On a last note, I received very good service from all the employees at the other stores that I visited at desert hills outlet. Even the employees at the high-end stores aren't snobby and actually take the time to help you out. I'm very disappointed at the type of service that I received here and that surprises me because it's just a cosmetic store. read more