Went there yesterday afternoon to get some goodies and dilly dally. Store is clean and organized…read more Associates are friendly but who really stood out to me was Maida! She is so sweet. So bubbly. So kind. Showed me all I needed to find! Give this woman a raise! I will come back just to see her! One downside to the store- the aprons. Come on. Y'all are a billion dollar company. Do better. Cuter. A gingerbread man theme or something at least?? Anyways. Maida is the best! Can't wait to go back!

The customer service needs A LOT of improvement at this location. It's a smaller store, or seems…read morethat way because of the layout.

My wife wanted to stop here on our way to Palm Springs to see if they carried a particular…read morefragrance of lotion that she really likes, but they were out of stock. The employees were all super nice and helpful. They had some good sales going on (40% off shelf and 20% off red tagged item through the store). Despite being out of stock on the particular fragrance my wife wanted, they seemed to be well stocked overall.

My first time to this location and it was easy and quick. The ladies that were working the day I…read morecame in were the sweetest!! I came in looking for hair fragrance and one of the employees directed me to where I would find my options. She also helped me pick one out according to the scents I mentioned to her that I like. A great experience overall. It smelled amazing inside.

Went this past weekend, and an employee followed us around the store the whole time. Each aisle we…read moremoved to, she was right behind us, which made us feel uncomfortable and a bit singled out. Definitely not the most welcoming experience.

We walked in here in a random attempt to get out of the heat. Well to our support and an hour later…read morewe were skipping with bags full! Robin was a huge help! She shared a special they were offering and we snagged some great deals. I finally found my magical red lipstick- found 3 foundations I needed and my college daughter was so excited about all the high end brands for under $15 each We can't wait to go again

This is the cutest ship ever! The products are all natural-and the owner Barbara is a lively lady!…read moreShe holds Craft & Sip classes on candle making and soap making on Saturdays!

Barbara is the sweetest owner I have met in Banning. I love her candles, cards, jewelry, so many…read moreunique gift ideas!! I highly recommend and did I mention she makes everything herself?!? Such a talented beautiful human

This place is a rip off. I bought a cologne only to come home and open the package to see that all…read morethe cologne had already been used. On top of that it was the wrong cologne

Customer service was really great here!! Please get Monica if you do decide to buy any cologne…read moreand/or perfume. She was willing to help and explain to us different types of smells and ingredients that it contained in each cologne, she had so much patience with us , and she had a beautiful personality! Thank you MONICA

We walked in from the wind in blue jeans. Vanessa immediately asked if we needed any help. We have…read moreordered online and had some sizing issues after a pleasant back and forth with Sebastian in the customer service department he referred us to the Desert hills outlet store for fitting. Vanessa brought out sizes for me I found what fits. We found another store that had my size. The entire staff has been friendly and helpful. Thank you for all of you help.

I came here 2 years again for wedding shoes and got an amazing beautiful find with a great price!…read moreHubby and I traveled all the way up here today for some Valentine's Day shopping. There wasn't a line so we were able to walk right in. We were greeted warmly by Calvin. I walked around for a few minutes to look and the moment I found something I liked, Calvin was right there smiling and waiting to help me. This was such a fun and easy experience. The rest if the team working there was also very kind and ready to help as well! Great customer service! I appreciate you all and we will be back soon!

I came here today and the owner of the store kicked me out for no reason at all. She said theres a…read moreperfume store across the way you can take your business there. All I did was ask her questions about if they carried certain brands. Very rude and disgusting behavior.

I spent $230 on two bottles of cologne for my son and nephew as a Christmas gift. My nephews bottle…read moredid not spray. When he took it back to exchange it the person behind the counter said you only have 7 days to exchange. Since it was a Christmas gift, you would think there would be at least 30 days to exchange, especially since the bottle was defective. I would invite the owners to respond if they would like to improve my experience.

My experience at this Tom Ford outlet store was great. I was greeted in a very friendly manner…read moredespite coming into the store wearing a T shirt and jeans. The GM Dean was super helpful and did not pressure me into buying anything. He was super knowledgeable and seemed to be ok just talking about the clothing line. I did purchase a dress shirt and they packaged it nicely for me. Also, I lost a bag while shopping and Dean did his absolute best to help me despite me losing the bag after I left the store. Thanks Dean! I will definitely visit this store the next time I am in town.

Always a favorite…read more Not that I can afford anything in this store but I do sometimes find an incredible pair of sunglasses at a good price. and.. from the looks of it... other people have also discovered this "trick"

Had an amazing experience at this store with Emily and Santiago. They are both very informative…read moreand help you find what your looking for not trying to just make $ales$. This store has a very varied selection from clothing/purses/shoes/accessories/kids stuff and all the super clearance items are in the back. Love this store. Always great deals. And they have the latest fashions and of course it's a carolina Herrera, it's amazing.

We were waiting in line to purchase a few items for Christmas gifts. As we were waiting we asked…read morethe guy working there if he had any women's shirts in stock so we wouldn't wait in line for nothing. He went in to "ask". He said they had them in stock. Most of the people coming out either didn't purchase anything or were purchasing hand bags. So we figured and trusted what he told us. We waited about an hr outside in freezing cold understandable because it's Black Friday. What upset us the most was the store was literally empty. He wasn't letting anyone inn. We asked how many people were able to be inside the store at a time. He said they have to let him know when to let people inn. This guys would mess with the merchandise and pretend to be fixing things. He didn't have a head set on that would indicate someone telling him anything. He was really rude. He appeared to be intoxicated because he kept tripping over him self and stumbling. His appearance didn't seem like he was an employee at a high end store. His shoes were dusty. His hair seemed unwashed in a ponytail. He didn't look anything like his coworkers. Everyone else look put together and Polished. They on the other hand were also very polite and helpful. After letting us inn he had the nerve to fallow us around the store and breath down our neck while giving us dirty looks. It was very uncomfortable to shop. We felt creeped out by his behavior. We asked one of the employees if they had any women's shirts. They told they had ran out of women shirts. We purchased a few other items. As we were walking out he let like 7 people inn no one told him to. I don't understand why he was so unprofessional and rude.

This store offers some designer brands such as Lancome, Shu Uemura, Dior, and more. They don't…read morecarry Shiseido though :P The mark downs are about 20-50% and sometimes you can find these tiny eye creams that probably retail for $30+ at $2.99 which is a steal BUT my concern is that it doesn't work well, that or there is something wrong with it because it didn't sell for retail? Most of the merchandise here in my opinion are leftovers products that didn't do well and are being sold to be gotten rid of. But for those who buy drug store brands, spend your money HERE and get yourself some nicely branded items rather than drugstore quality :)

I agree with a lot of customers who yelped this placed. POOR CUSTOMER SERVICE!…read more Was looking to invest in a Clarisonic Mia2. They have over 6 different color choices but only 3 colors on actual display. The color I wanted was not on display and I couldn't open the package to take a peek at the color before I bought it. When I wanted to see the actual color, I got yelled at by one of the employees. She snuck up on me, which scared me, and told me I couldn't open the packages in a very rude tone. I told her OK and spent another 1.5hours in the store browsing. When I was done I guess it was her turn to ring me up and she refused to. She was asked by another employee to ring me up and she shook her head and said "Nope". Wow. At that point I wanted to ask her what is her problem but I decided not to. I'll just never return to this store. Two stars for the product and some of the employees who were somewhat helpful. I forgot my pizza box when I left the store and although I wanted to return to get it I didn't because that one employee made me feel very uncomfortable to even come back. On a last note, I received very good service from all the employees at the other stores that I visited at desert hills outlet. Even the employees at the high-end stores aren't snobby and actually take the time to help you out. I'm very disappointed at the type of service that I received here and that surprises me because it's just a cosmetic store.