Went this past weekend, and an employee followed us around the store the whole time. Each aisle we moved to, she was right behind us, which made us feel uncomfortable and a bit singled out. Definitely not the most welcoming experience. read more

We walked in here in a random attempt to get out of the heat. Well to our support and an hour later we were skipping with bags full! Robin was a huge help! She shared a special they were offering and we snagged some great deals. I finally found my magical red lipstick- found 3 foundations I needed and my college daughter was so excited about all the high end brands for under $15 each We can't wait to go again read more

This place distribute many fake(counterfeit) items. Very interesting not many have talked about it. Talked to la mer. They said they dont use this type of bottle for this. I also found out chinese website sells same bottle below $25 per bottle. No wonder getting heavy discount.. People were nice. I guess these staffs werent aware or... something But lets stay on the right track. Store sold fake la mer. read more

The Cosmetics Company Store - Fake la mer product - Cosmetics & Beauty Supply Near Me - Cabazon, California

Denise and Moriah at The Cosmetics Company Store in Cabazon CA are amazing. I worked in customer service for 30+ years and currently own a service oriented franchise so I know when I experience extraordinary service. The CCS is blessed to have such incredible customer service advisors/experts. Thank you Denise and Moriah again for being so helpful and patient with me. read more

They have a variety of high end makeup here. Ranging from Mac, Estée Lauder, Bobby Brown... However, a lot of it is past collections and they basically charge you the full amount for anything you buy. It makes me wonder if the makeup is expired... read more

I was so happy to find limited edition MAC eyeshadow here! Because of COVID, I tried to be quick and be in-and-out. The lady who checked me out at the register was super cheery and nice! Smaller than other CCOs I've been to but definitely not complaining! read more

Stay away from here They sell Estée Lauder night repair produced almost 3 yrs ago The employees don't disclose the info, and if you request refund or exchange, they will first insult and then threaten you read more

I Love this store and the associates are just as friendly. There's always a deal...I cant leave without buying my favorite Estee Lauder or Clinique. Good Job ladies. read more

They sell fake MAC. Completely counterfeit. When I inquired the dumb girl denied it. I am a make up artist so I wasn't buying her bullshit. Buyer beware. If you don't mind the fake stuff, you can get it at any local swap meet for a tenth of their prices. If I could give no stars I would but I can't post unless I put at least one. read more

Never ever buy perfume at this store! All sales are final and no consideration at all. You will be disappointed.

They don't even say hi or thank you. They just keep talking without paying attention to the customer. Extremely bad service

I was recently in this store on a Saturday and was extremely dissapointed with the management. While I was shopping several of the sales women approached me to explain their products, ask if I needed help etc. They were all friendly and commented on how handsome my baby is, asking his age and so forth. At one point while I was shopping and talking with two of the sales women another woman, who I am assuming was the manager, walked up to one of the women and said very rudely, "Would you like to stand over there (pointing across the store) and quit your chatting." I was appalled. For one, both woman were extremely friendly and helpful. They made me feel comfortable while shopping and there was no one else in the store that could have needed help. I was shocked and embarassed for these woman that their manager would speak to them in such a condescending and rude tone in front of customers. It made me feel awkward and I quickly made my purchase and got the heck out. It's unfortunate but I'm led to believe that the other reviews about poor customer service are just a reflection of their terrible management. No one wants to work in that kind of environment. I will not be returning. read more

Alicia was so knowledgeable about everything carried in the store and it made for a wonderful shopping experience. She educated me about any product I asked, enabling me to make the correct purchases. Thank you for your outstanding customer service Alicia! read more

I was excited about this store until I walked in. No one greeted me. I poked around quite a while trying to find a product and noticed the two of the sales girls putting on their makeup. When I went to ask for help one made eye contact and rushed to the back room the other just kept putting on her own makeup. There were other customers in the store. Not one of them was greeted or asked if they needed assistance. I am a small business owner and have to say I would fire the entire staff. There is absolutely no excuse for the lack of customer service. I would take your money elsewhere. read more

I visited the store for the 2nd time on 2/26/14. Im a Latina that walked in with my husband(African American). We were the only customers in the store and were not greeted or acknowledged. I spent about 5-10 mins looking for a MAC compact in my color. Not once did anyone offer to help. We decided to leave and as we walked out no one even looked at us. I Will Not be back. read more

I know they located in the outlet but their employees attitude was whatever we have here is everything without no help for customer...the most worst service ever......uhh...this place need to shut it down... read more

I would specifically drive from San Diego to Cabazon to patronize this store the products are FABULOUS the service exemplary a special THANK YOU to Ernestina for her time knowledge AND patience read more

I always make time to stop by whenever I'm in the area. Great deals on AUTHENTIC products. I've been going for years and I've never had an issue with any of the staff - it's pretty much just ask if you have a question. I have no complaints about customer service and I have no complaints about the money I save either. See you again soon! read more

Denise was so pleasant and helpful I'm driving 2hrs to benefit from her amazing customer service skills! Thank you so much Denise! I will be back here again and again and again as long as you're still here!! read more

I am soooo dissapointed by this store. As an avid MAC whore and Cosmetics Company Store fan, I've visited A LOT of these stores, from San Diego, to Las Vegas, to the Bay Area. This store absolutley sucked. First, the customer service was crap. The chick behind the counted didn't want to be there, and her attitude reflected it. The MAC selection was crap was well. HELLA old stuff. Hella old stuff + shitty customer service made me write this review... CCS, I heart you, but this one, I would pass on. read more

I absolutely love this store had everything I needed amazing Tom ford lipstick for half the price I would purchased at Sephora I would say they have good selection of everything read more

If you don't want anyone to help you or if you want to watch the girls who work here spend their time putting on THEIR makeup at the tester stations then this is the place for you! read more