My dad and I were touring facilities for a short rehab stay for the family member and Grace…read morePresbyterian was an option on the list. Let me cut to the chase: this is/was the only option in my opinion. The level of friendliness, cleanliness, professionalism and amenities set this place far above the competition. We have yet to use their services but I am confident that this is the place to go. We were immediately impressed by the warm and professional welcome and how expansive the premises are. Also the clientele is a bit more sophisticated (I mean this is a retirement community/assisted living/nursing home so take that into consideration). Go for yourself and check it out but I am confident that their service will match the personnel and facility. I'll update the review if needed.

I knew 3 older female friends that were there. They never come when assistance is needed, food is…read morebad, space is cramped and dirty.

Most terrible place, definitely don't recommend this place. Low on staff and not well managed…read more People being neglected and not supervised. My granny "Apparently" broke her hip but this lady can't even walk or get up. Allegations are wrong and don't make sense! Even the physician wasn't doing her job right if my granny fell in there care! So disappointing and DONT BRING YOUR FAMILY OF LOVED ONES HERE!!!

I am posting this message strictly based off of the care provided and interactions I have…read morepersonally experienced. When placing my love one in this facility I thought about the care provided, closeness to the hospital and time it would take for me to get to him/her. The Social Workers' communication skills are impeccable. The director of nurses, nurses, med aide and some CNA's are remarkable. Like with everything you have to effectively communicate with everyone to make certain the proper care is being administered appropriately. It's not the Omni hotel, Friday dinner's could be better but when the right people are on duty a great job is being done!

The building is beautiful. Unfortunately, the care is awful. They are short staffed all of the…read moretime. There are a few good people but most can careless. We have someone with my mom most of the time because don'tchange them frequently and feed them. Tray are just left sitting when you can't feed your self. We couldn't make it during the ice storm, when I made there my mom was soaked and had a open sore. No one there had noticed it. The would not return the nurses calls for orders over the weekend.

i currently have a family memeber thats at the facility i love everything about this wonderful…read moreplace!!! the nursing staff is awsome !!! the only problem is the dietary manager is very rude and standoffish she has yet came and seen or talked with my mother about her diet. she lacks communication and is not approachable i have spoke with cooperate and they told me it will change and that was months ago. the need a manager that interacts with the residents. i do remember they use to have middle of the month meal that the residents get to choose what they would like but they havent had a choice in over 3 months please dont bring your family here!!!

https://www.medicare.gov/care-compare/details/nursing-home/675611/view-all?city=Dallas&state=TX&zipc…read morede= This facility receives a 1 out of 5 rating form Medicare.gov. We were unable to get a copy of the license for our insurance company. They facility blamed the state. The state blamed the facility. Months have passed and no resolution. We moved out!

****Please don't be fooled by this place for your loved one****…read moreThis place is VERY outdated and really does not deserve 1 star. My loved one is in this facility and the Anderson building on the 2nd floor has no A/C. It is very stuffy and the rooms are VERY small, like the bed is literally at the door and feels like a rock, look like a bed for a toddler. The room is something out of the 60's decor, the owners ought to be ASHAME of themselves. The building is old and very outdated, why do we treat our Seniors this way? I will not recommend anyone to this retirement home...NO WAY!!! They need to do some major updates to the decor and also the staff as well. Called for a nurse, she did not come until 20 mins after, glad it was not an emergency. I am not impressed by this facility, actually ashamed my grandmother is at such a place.

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family

**Ruby & Katy in the reviews are part of admin here. Hell! I'd give it 5 if I got to do nothing…read moreand get a Xmas bonus every year plus weekends/holidays off. And FYI any place that says it's "like family" is an extremely toxic environment. Run! The only way anyone would see it as compatible to "family" is if you grew up neglected and abused. Worked here for 4 days before handing in my badge. There are medical staff that are doing shady things with patients, roaches in resident's drawers and rooms, gnats, this place is filthy morally and in its physical state... most of the staff just want a paycheck but don't give a rat's tail end about these folks. They are miserable to be there and take it out on patients. There are a handful of good hearts here but they get choked out by weeds. I have a strong passion for taking care of those under my care. They need people that CARE! The admin and all those people at top don't care. They're too busy being messy amongst themselves. Final straw was when I completed my training and printed my certificates for this facility to forward all of that to state so that my license could be renewed and Ms Ruby in HR said it takes two months for State to update but hey... I "can still work with an expired license". I'm a veteran that paid for my course to save my military education on a higher degree. Why in God's earth would I let my hard earned cash and hard earned license go to waste for 14 bucks an hour?! And what she said isn't true...state took less than 48 hours 2 years ago when I updated and renewed. They try to keep people there anyway they can but this place needs to get tore up from the floor up. It should be shut down. I wish State would step up to the plate. You aren't putting anyone out of a job because most these folks hate working here. It's horrible and I feel so badly for these patients. That sign on bonus that they spread over a 3 month period is not worth it. I have too much light in me and good energy to be wasting on this ghetto facility, tired of driving an hour there, almost an hour back... 8 hour shifts only and at 14 bucks an hour for a rat hole. When you have good people that care about what they do and you work someplace like this, it's like pouring water in a bucket with holes. You will run through your good people because management is horrendous. If you care for your loved ones please don't choose this place. If you have a passion for healthcare or want longevity in your career... don't choose Skyline. They want team players when you play on their terms but they don't do their residents right or their workers.

I am very pleased with the working staff. It's the administration specifically the director in this…read morebuilding that I am disappointed with. The lack communication skills, respect and honesty to those advocating for those housed in the building has been little to none. This location has not had HOT water since Saturday, January 21, 2023, It is now January 24 th and still does not have hot water, which means those admitted/ housed in this building have not had access to hot baths. Does this matter, it certainly does to me George Rangel.

Best experience and best customer service! I stopped by today and was seen right away. Thank you!read more

Since my initial phone call, I have dealt with great customer service and knowledgeable agents. The…read moreonboarding process was seamless and their communication is . Thanks Maurice, you are very professional and kind. I'm excited to come on board.

My dad stayed at Tranquility senior living until we moved. They took great care of my dad. It was a…read morevery great experience. You're awesome!

From the owner: We are an exclusive assisted living home with a small clientele for taking care of the elderly…read more We have 30 years of experience. Our residents receive personal 24-hour care, and they are well care for. Our residents eat well and are treated like family. We are known for our warmth and loving environment with an immaculate environment. We help our clients with any assistance they might need in their daily living skills. We assist with bathing, dressing, and grooming. We monitor their medicine. Assisting your loved one and making their life comfortable is what we are known for.