Chris in sales & Connie in the finance department were both ultra helpful & a joy to buy my first brand new car from! Highly recommend this location. read more

Something unnerving happened when I took my car in for routine maintenance at Destination Honda. (It was running fine.) When I got it back, it wasn't running properly so two days later I returned it . They said it needed an $800 repair because the engine got flooded by water. I couldn't recall going over any puddles and it hadn't rained. Maybe I'm wrong, but this seems peculiar. I can't be sure. read more

Overall, my lease experience with this dealership has been good. Communication, service all good. Shuttle service friendly and efficient when needed. Yesterday I finalized the buyout of my lease and found myself annoyed at the warranty sales process. I had contacted the dealership twice before coming in to finalize this transaction and asked for a full outline of the steps involved. A last minute presentation of complicated warranty options, costing thousands of dollars with lack of clarity on benefits was frustrating, confusing and left me feeling that lack of trust that lingers in the car sales industry. read more

I had them do additional service for attaching the dash cam. They told me they couldn't install the rear view part of the dash cam because it was to much of a "hassle- need to take out the seats" and I said okay I get it. but When I left I said wait.... isn't that why I pay you to install it and you charged the "premium price" I paid 150$ to install just the front. I could have done that myself. they just clipped it on the original mirror and tucked some wires in...... no joke they just clipped the dash cam on the original mirror that takes 5sec and charged me 150??? And the whole point of me buying the dash cam was to have a cam recording in the back and in the front. He literally said "it's hassle" Only to be told by my friends who own a civic and a similar model dash cam. That it was easy to install and they did it themselves - no need to take out the seats... so I feel completely scammed of my 150$ I wanted them to do it hoping it will be done properly but they only did half the job. Will not be going back. Unless it is warranty related. read more

I have rated this dealer a one star for multiple reasons: I will start with elaborating on the process of what it took to buy a car from this HONDA dealer. I bought a 2015 Honda used. I went through the process as done every time, and found a car I wanted. I wrote down my two conditions and I also wrote cash as payment and told sales guy that several times. That process went well until I was put in finance office, where I was told cash isn't acceptable here, " not in any amounts over a couple of thousand". Car was under 23k and I was prepared to pay cash for the entire car. I had reasons for that but the most important ones is I'm not a criminal and this was legal bank provided Canadian money. Once I was able to talk with sales manager and we discussed this he stated " I have limited stock and we, don't accept cash in full, and that I would have to find other ways to pay, and after a bit of exploring options available, I continued to suggest they take cash. Denied entirely by sales manager. The only solutions as to finance which didn't interest me to pay large amounts of interest for a car I have cash for. Side note ( my bank was closed for system upgrades and branches unavailable). "Coast Capital Savings". He did mention using credit cards and other options of which we did to secure car. Then I was told, due to interest charges on credit I would now have to pay a additional $300 dollars. What!!!!!!!! So now you won't take cash in Canada and because your cash opposed for no good reason, I have to pay more or walk deal, after we signed off. Isn't that illegal after agreeing to terms??? If that wasn't bad enough, the sales manager made it clear, that he has limited stock and that if I don't like the terms I could go elsewhere. Shame on Honda for allowing this!!!!!!!!! In the end I used 2 credit cards, two bank cards, cash and e-transfer and I still had to pay $100 over and above for interest. Just to buy used car. After I paid and we got receipts the sales guy gave me the mechanic report, even after asking sales guy three separate times for it, and was told they don't have it. Just to discover I now own a car that needs mechanical attention via callipers and windshield repair, as well as a dirty air filter. Again I asked for this prior to buying and was told it wasn't available, " I wonder why". If I had seen that info I would have required that the mechanical issues be fixed prior, like what dealership recommends replacing callipers and air filter, plus sells a car with a windshield major chip/ crack, and doesn't repair it. At this point I don't have any paperwork indicating what services they did do, apparently unavailable according to sales guy. So a used Honda car with issues, not disclosed and not repaired. Then I find out that this unit was involved in a accident, even though it's advertised as accident free, . That's not legal, and all they had to do was clean out glove box and see the old owners information including registration docs and a certificate from a auto body shop with details of a repair from a earlier accident. If that's not bad enough, the sales manager suggested I fraud ICBC for windshield repair, the sales manager suggested I tell ICBC to fix the windshield under my insurance, and I said I can't do that. I buy a car with damage and try to claim it later on my policy is I bought from a Honda dealer for security that car is legit and free of hidden defects such as this unit had. I was also looking at private vehicles and chose to go with a dealer for the mentioned reasons. I will list all issues here in point form to over view. 1. Dealer doesn't accept cash 2. Dealer charges you interest rates if you use credit 3. Dealer doesn't fix safety issues and hides paperwork to avoid fixing issues on used (very deceptive) or so it seems 4. Sales manager asks customers to commit fraud with ICBC to save money. 5. Callipers are advised by this Honda to be replaced and they didn't...etc 6. Dealer doesn't check car for documents and doesn't disclose accidents. read more

To begin, I don't trust dealerships at all when it comes to cars. The only time I deal with them is to negotiate a purchase and get out. However I serviced my car at this dealership due to warranty reasons and won't be anymore. Here goes, I bring my car in and I don't drive it often and they tell me rats got in and made a mess of the engine bay but nothing was damaged and they said they cleaned it off. Go home and right away pop the hood and still a huge mess of leaves and rat poop in my engine bay. So there's one mistake. few services later I realize each time these guys never vacuum or wash your car unless you request it, which I find for a Branded dealership is really odd. In any case requested it and got it washed and I look inside and the guy never bothered to vacuum. This just indicates to me the level of service here isn't great. ever since, taken it a little further drive to Carter Honda and got much better service. When warranty ends I'll find an independent mechanic to take care the rest. read more

I just bought my Honda Civic 2022 from Destination Honda dealership. I was very impressed with the helpful nature of salesperson (MO) and Manager (Nader). They were both honest, professional, resourceful and respectful from the day I inquired about Honda product until I drove my new out of the dealership. I highly recommend dealing with Mo and Nader for any inquiry regarding Honda product. Thank you MO and Nader! read more

STAY AWAY - Very negative experience! Long story short: Everything was looking good and I paid the deposit. But later on I had some questions about the warranty. Regardless if they were right or wrong in the question of matter, they became very defensive, uncooperative, non transparent dick heads. I didn't really feel like trusting them with another $20 000. After a lot of bullshit, I finally got my deposit back. Why buy here when you can go ANYWHERE else and buy a car. read more

worst customer services experience ever. got a letter for a ac recall no charge then they said there is a $450 charge for a hose. yes $450 will contact honda canada directly to put a national complaint avoid this scammers. Contact me for more details 6043632475 read more

MUST READ - before you walk through those doors Perfect example of sleazy car salespeople. Tried to buy my car out at the end of my lease and was told that I had to pay $498.00 in DOC fees, first by the finance manager, Dee. She got tongue tied trying to explain to me what the DOC fee was for and why it was not written on my contract so she transferred the call to the salesperson, Kevin. Kevin also had trouble articulating why I had to pay extra to buy out my car. "It's just our company's policy", he confidently said. Well, Kevin, unless you skipped your Vehicle Salesperson Course, you should know that this is not only unethical, but blatantly illegal. And Dee, I am sure this is not your first time handling a lease buy out. After a few days I received an email from Thuy, another finance manager who explained to me that Kevin is a salesperson, so he does not know anything about the terms of leasing, and that Dee, is "new" and had never handled a buy out before. Really? Giving them the benefit of the doubt, I am sure these people are just doing what they are told by the upper management. So, Kingsway Honda, why cheat your customers like that? Omar the lease specialist was horrible also. I told him I wanted to buy out my lease from the get-go and he tried a little bit too hard to get me in a new car. Ridiculous. Tip for negotiating a lease: In BC, the salesperson MUST offer you a cooling off period of ONE FULL BUSINESS DAY and this must be stated in your LEASE agreement or on separate document - You have the option to waive it and you can only do so in WRITING. MAKE SURE they put this in your lease agreement. This will protect you from buyer's remorse. Tip for returning a Honda lease: You can return your lease at ANY dealership. Call around to see which dealership gives you the runaround - and AVOID. The fee should only be $386 at the time of this review and this fee, standardized across Canada, INCLUDES a carproof report (make sure you ask for a copy), a safety inspection (you don't need one if you've had the car serviced regularly), ownership transfer, insurance paperwork, and any licensing work. Your final payment if you buy out the vehicle should ONLY be (Residual + $386) + taxes. Tip for monitoring your payments: Sign up for a Honda Finance Account using the account number printed below the bar code on your Lease Agreement. This was my second car with Kingsway Honda. You have an awesome service department and courtesy shuttle drivers, but I will not be back. Returned my car at Carter Honda with no questions asked, no additional charges. This is the fanciest Honda dealership in Vancouver - Guess where all that money comes from? You. Avoid. read more

I'd recommend Carter Honda. Bought a car from Vince at Kingsway Honda from him. Never bothered to call me back when I asked about the festival tonight. Sad. Go someplace else at least. Terrible read more

Buyer Beware.. Yes, i can correlate. These guys will take any opportunity to screw you up and take you money. Anyway, now my honda HRV started to rust after 4 years and they told me no, its not covered under warranty and send me some picture of some old car with paint falling apart from car 10 years old. Stay away from these guys and go somewhere else. read more

Stay away from this place. Sales people here are the perfect example why the term "Car Salesman" was coined...they will suck your blood dry here. I was new in Vancouver when I met one of the sales guy gave me a hand written computation and speak like a true hustler. Printed the documents, I found out the printed version for me to sign was far from what was discussed in his chicken-written paper. Such a con-artist. Watch out for cross-selling for things you don't even need but make it sound it crucial that you MUST. Many have heard how many new comers especially immigrants became victims to this. Same as what recently CBC showed in their investigative show "The Market place" Watch https://www.youtube.com/watch?v=jBpMe36GoW0 read more

I went into this dealership and bought a Tesla Model 3 Long Range (as described by Robin the salesman.) 1 hour after the purchase, I found out it was standard range plus and not a long range. 12 hours later, I found a broken back windshield, broken seatbelt, loose axle, and clicking noise from the passenger seat. I also found out the car was a rental... They sold me an old rental car without disclosing it... I called them and tried to return the car because it was completely misrepresented and it wasn't safetied like they said it was. They told me there's nothing I could do but ask them to cover the fixings... If you know anyone who's looking to buy a car from them, I wouldn't recommend. read more

I was looking for a pre-owned car. I came across one car, in really good condition and super interested in buying it. I expressed my concern that I can't come to check the car right away because I traveled internationally and I am in quarantine and it only matters for 5 days. Car salesperson Ari: - Super helpful, worked with until late at night to go over the car and policies. His Boss Ash: - Very inconsiderate person, doesn't move an inch, didn't even talk to me or tried to connect with me on getting the grasp of the situation. General Manager Ian: - I called to connect with him and complain, the call center team directed me to sales, and no one reached to really hear what the problem and concern is. The dealership wants me to non-refundable $1000 deposit on a car to hold it because I cannot come in test-drive the car personally for the next 5 days because of quarantine. I haven't heard such a bizarre rule of discomforting customers by forcing them to make a choice to go against Canadian Border Security Agencies v/s buying a car. I agreed to put a $1000 refundable deposit, but they didn't agree. I highly recommend people avoiding this dealership. They aren't COVID-19 friendly, they don't have any courtesy to provide customer service or help people out. I would prefer to buy the car at a higher price or not buy at all than buying it from them. Avoid this dealership at all times. read more

TL;DR: A manager, Mr Li, displayed some atrocious attitude towards me over the phone while discussing damage to my car that happened on their lot. Consequently, you've lost me as a customer, Kingsway Honda. --- My car got scratched during its regular service last week. This week I went in to speak with one of the managers, a Mr Li, about it. After doing whatever a manager does to get to the bottom of it, he called to say that none of his people scratched the car. I find that somewhat dubious but whatever. I said that I believe the car is their responsibility while on their lot, but he countered that it's a public lot and they hold no accountability for what happens to the car when customers come in and out. What? Wow. I was shocked at this and said they should probably have a separate lot to avoid this kind of headache in the future. I'm sure it happens a lot there, because their stalls feel rather small. I even let them park the car, so I don't have to park it myself. He was being patronizing and saying things like "That's what insurance is for". What? Have you ever heard of a deductible, sir!? I told him that he shouldn't be telling me what to do, not even raising my voice. He promptly said "This conversation is over" and hung up. Wow ok. What if my car was actually damaged significantly and I was mad, would you still hang up and avoid any responsibility? I don't know what you are going through, Mr Li, but your attitude was appalling and your voice oozed self-importance with every word. I suggest you do some self-reflection on how you conduct yourself and remind yourself what is important about customer service. For me my vehicle is mostly utilitarian, A to B kind of thing. A scratch doesn't matter really. I couldn't care less about it. However, the attitude displayed from this manager made me despise this place in an instant. I'm not coming back here for any service whatsoever and when I buy myself a new car when this one runs into the ground, I'm not shopping there. I'm telling all my friends about this. Good bye! read more

This review is for the Destination Kingsway Honda used car lot. I came in today to look at a used vehicle that was advertised on craigslist. The last time I step foot into this building was probably back in 2002 when this building housed the main dealership and I still had my old Honda. Wow, things have changed! This building does need a renovation but at least it was tidy and clean inside. A product specialist by the name of Ari promptly came to see if I needed help. I sat in his office where he gave me a short interview before he let me look at the car I was interested in. He was patient, polite and listened to what I had to say. Not once did I feel harassed or my needs ignored. During the test drive, Ari showed me all the features of the vehicle and many of them I did not know; even tho I have studied everything about this car harder than I studied for exams in highschool. After talking some financial numbers back in the office, I left the dealership as I was not ready to buy yet. I would definitely come back here and request Ari's assistance if i were to buy a Honda as my next car. read more

I purchased a brand new Honda Odyssey January 2018. Last 2 years, when I went to the service department in Kings way, repeatedly I had bad experience with their interactions. Multiple times I had to make unnecessary appointments because of their lack of interests to serve the customers. I would recommended do not purchase or deal with "KINGSWAY HONDA". For your information Kingsway Honda - My last experience Invoice #282653 , Service adviser Tyler Mayer DO NOT FULL WITH CUSTOMERS. read more

HELPFUL and PROFESSIONAL! I looked up this dealership on Google Maps after my civic overheated First off, very friendly staff. I dealt with Craig and Alberto also their receptionist sorry I can't remember her name. There are tons of people working there there's always someone to answer the phone and answer your questions everything is done very fast and you know exactly what to expect. I know sometimes you pay slightly more to go here over small shops but I love this kind of quality and service. In the end, this kind of quality can save your money. Anyways, long story short my car had a pretty serious issue (blown head gasket) they diagnosed. They gave me a ton of information and didn't even charge me to diagnose it. I had to call back a couple times just to get some clarification so I could understand it and explain it to my car savvy friends. Pleasure to deal with! read more

If you want a great deal, phone up the sales manager and negotiate rather than a salesman, cut out the middleman. Sadly this dealership, which I've always found to be poor on customer service, does not like to play this way. The sales manager doesn't want to speak to the public. Too bad for them as 4 other local Honda dealerships had sales manager who had no problem negotiating over the phone. I didn't buy from Kingsway Honda, nor will I recommend them for servicing. If you want to know how they filmed Fast and Furious, stake out a quiet spot in their underground parkade and watch the service guys drive customer's cars in and out of the circular parking garage. Seriously good fun ... as long as it's not your car. read more

So this is more of a review of the condo complex that is on top of the dealership...but I do have a few things to say about Honda.. My partner and I purchased a condo in Stella, and we share the parking lot with Honda..now...the building itself is gorgeous...clean lines...modern..and we LOVE our place...we also love having underground parking..what we don;t love is the fact that we need to share it with Honda.. They have the first and second floor of the parkade...they leave the front gate open during their hours of operation and so anyone can come and go freely..they don't care to watch out for who enters as they don't live here..and so we have had our parkade and bike room broken into twice in 3 weeks... They also tear through the parkade like mad with the cars they are servicing..I have almost been smacked twice...be warned if you buy a car from them and have them continue to service it they don't take due care and attention with your car.... I will have to share this space with them for at least 35 years..so we will have to come to some sort of an agreement to live together in peace...but I am telling you it ain;t gonna be easy...be warned Honda..you;re on my shit list...but Stella..I love you!! read more

Got a car from them in late May and was impressed by their service at the time. But I've been trying to pay off my loan and no responses on any information from the Financial Services Manager by the name of Vik. And I'm now writing this after 20 minutes in the dealership and not one soul has approached me. Talk about "fantastic" after sales service. I only recommend them if you enjoy being treated like an afterthought after they've taken your money. read more

I went in to look at the new HRV. The sales guy was nice and welcoming. We went to look at the car downstairs - he didn't know that it came in Standard. Luckily I had done my own research. We went upstairs to talk about price. They didn't have the one I wanted in the dealership. The sales guys wanted all my information before they would tell if they could get the car in and what colour it was. He went to ask the manager about everything. He came back and said he found one and that in order to get it in I would have to give them a deposit and sign that I would buy the car. I didn't even say that I would buy the car nor was I told the price. He said they were going fast and that we could work out the details later. I left and h tried to get me to stay. I ask if he would promise to buy something without knowing the price. He eventually answered no. I asked then why are you asking me to do so. I left saying that this was crazy and that he was crazy. He thanked me for coming in and I confirmed that it would be my last time. read more

Bought our Honda a year ago and got recalled for a software upgrade. This meant a visit for about an hour to kingsway Honda. I was very impressed with the friendliness and service. The waiting lounge area is pretty comfy with an ample supply of newspapers to pass the time. They have a pretty deluxe looking coffee maker that claimed to have all these different types of drinks, from what I saw all the drinks were the same, plain, black coffee, which was all I really wanted anyways read more

So I'm driving a few days ago in the rain and suddenly the low tire pressure light comes on. Drive to the gas station check on the tire and fill it with air again. Get in the car, start driving, and the light comes on again. As I get into my parking garage, I rolll down the window. Driving slowly I notice, the intermittent "click, click, click" sound = Nail In Tire. Not good, not good....during the holidays, who's open? Luckily, I live in a building with a built in Honda dealership on the main floor. I visit them the next day and let them know I don't drive Honda but can they repair my tire for me. Left the service attendant my keys, went to Habit for brunch, and returned 2 hrs later, got my tire patched....happy!! They also vacuumed and gave my car a wash - extra happy!!!!! This was $35.00 but worth the price to pay not to get my hands dirty and maintain my holiday eating, drinking, brunch schedule without interruption. read more

Have been to this Kingway Honda dealership twice now and their customer service is unreal. Yes, you will pay more to come here but they are professional, efficient and communicate well! They dropped me off and picked me up at the skytrain so I could get to work and vacuumed/washed my car which was an added bonus! read more

First of all i would like to say that reading reviews should be done prior to buying the car (which i only realized after purchasing my car from this dealership! My bad!). I am writing this review because i really felt cheated after buying the car. I bought my car in this dealership (destination) this year (2014) and after buying the car all of their smiles are gone! All of their promises are gone. They said that they can give a referral bonus but they never did! They said they can give few free change oils but they never did! So dont believe in everything that they say because those are just sales talk or simply lie! After buying the car, they will find ways to not give you what they promised! I am one if their preys and I hope you dont let them continue what their doing. Find another dealership! Btw, and the parts guys, as you read in other reviews, they are really bad! They dont treat you as costumers. I am complaining something on my NEW car, again NEW CAR (yes there is a problem with my new car and they cant do something about it). And the way they talk to me is rude! I forgot the name of the parts guy that I talked to but he's Asian (I think Chinese) and somehow skinny (he's one of those three employees you have to talk to when you are complaining something about your car). Lastly! Dont deal with Glenn! And their sales manager, Aldrich, sounds like harassed me verbally! Dont deal with them or better not with this dealership! I mean it! read more

extremely disappointed with the service. I bought a used car there. 1- I went to pick up my car at the location they said it would be delivered to. The car isnt here because no one cared to drive it there, so i get myself where it is and no one even knows what I am here for. (And no one is doing a damn thing there) 2- I finally get my car and the tank is pretty much empty while we agreed on having it filled. 3- I come back the next day to have it filled as we agreed. I have to wait ONE HOUR to get a full tank of gas. Because no one out of the 10 people in the building doing strictly nothing feels pressured to do it, so I have to wait for the one guy who can drive a manual car. 4- As if it was a good news, buddy comes at me smiling handing me a spare key they forgot to give me saying "the previous owner forgot about it and came by this morning to drop it off" read more

I usually go to the one in the Richmond Automall, however since I started working nearby it just made more sense to get my car serviced here. I dropped my car off around 9am for a B1 service and picked it up around 1230pm. Around 11am they called me to let me know that my brakes were wearing down and probably wouldn't make it until my next service. I appreciate the call and gave them the go ahead to replace it. Alberto was my service advisor and he was so friendly. The other guys at the desk were friendly too. When I've stepped into the other service departments I usually don't get a friendly vibe, but here everyone acknowledged me and smiled. It's small things like that which make a difference. Also my car was washed and ready to go for 1230pm. They offer a shuttle service if you need it. It cost $253 (B1) and $208 (back brakes repair) for my service today. Since the service team is on top of it, I'll be getting my car serviced here from now on. read more

I recently traded in my car at Kingsway Honda. Besides getting an excellent deal quite a bit below any valuation on AUTOTRADER for a comparable vehicle, when I realized that the front driver floor mat was missing Blin, the manager, ordered me a brand new full set, no charge. On the day that I picked up the vehicle the tire pressure sensor came on and they fit me in the next day to fix it (no charge) and also had the mats ready for me! With the professional detailing and my brand new mats it feels like I have a brand new car. Brian Choe my sales associate was very personable and attentive all through the process. Definitely recommend these guys! read more

I bought my Honda from them back in 2007 and have been taking my car there for servicing ever since. I find them to be friendly, knowledgeable and they get the work done. Never had any issues. read more

Brought my 2008 Accord in here for service about 5 times. It's tremendously well run and professional and the work gets done fast, usually in an hour or two. Easy to schedule an appointment online and no waiting around to drop it off or anything. They clearly explain what they're going to do and what things are or aren't necessary. No hassle with things that were under warranty, either. The prices seemed pretty reasonable. Once they even fixed the radio so it started displaying the station names and song titles, I didn't know it could do that! read more

Bought a pre-owned Honda from here today. Sales team was helpful and so we purchased a Civic. Nice atmosphere. No hiccups. Just be ready to pay what you figure a good deal is worth. Our car was in great shape. Thanks John and Mary. Desmond L. PS: I bring my 2009 CRV to service here as well. read more

I was disappointed when using the service center for a used car inspection. I was the potential buyer in this circumstance and I paid for the inspection yet the information was released to the seller. This didn't make sense to me as I am the one paying for the inspection, so I should be receiving the info! I also had to call multiple times to get the results and was told I'd receive a call back and never did. They also told me they would email me the full report and I never received it. I will not be a repeat customer. read more

HORRIBLE experience with the sales team. They claim their customers are their top priority, nothing could be further from the truth. Stay away from this place. FAKE people who don't reply to texts or emails if they don't get their way. They lie about your leased cars "negative equity" as part of their pitch. Our sales guy Vince was pushy, bossy and rude AF. The whole time he was telling us what we want, did not listen to us at all. The Manager kept our entire deposit saying it was non-refundable and refused to discuss any partial refund. I hope no one has to enter this snakes den like we did. Please beware! read more

Hi there, We went to Kingsway Honda and we were assisted by Bruce Stansfield. Initially we weren't convinced about this car (2014 CRV LX AWD), but the salesman was very honest and assertive and after all we decide for this vehicle. And it was a excelent choice. I drove three days on the snow and we were very happy. I had complete control of the vehicle, and it brought me more confidence. Portuguese: Nós fomos à Kingsway Honda e fomos atendidos pelo Bruce Stansfield. Inicialmente não estávamos completamente decididos pelo carro (2014 CRV LX AWD), mas o vendedor foi muito honesto e assertivo e no final nos convencemos pelo carro. E foi uma excelente escolha. Eu dirige durante três dias na neve e fiquei muito feliz com o resultado. Tive completo controle do carro, tanto na frenagem quando na aceleração, e isso me trouxe confiança para dirigir na neve. read more

I was inquiring about the Honda Fit and the Honda CRV. I spoke and met up with Bruce and he was very helpful and informative at answering my questions with regards to the above mentioned vehicles. I would recommend that you speak to Bruce if you are interested in purchasing a vehicle at Kingsway Honda. His service was excellent. read more

Do not trust this dealership!!! BE WARNED!!! Initially, I was impressed with the service when I took my car in for some recall work. They dropped me off at work and picked me back up end of day. Were quite courteous and friendly. When I was cashing out, the customer svc guy told me that I needed new rear brakes-only 3% life left he said; also that I needed brake fluid change and power steering fluid changed. All in about $550 worth of work. Hmm, ok thats interesting considering I JUST had the power steering fluid changed the month prior, and I had the brake fluid changed 1.5 years ago (it needs to be done every 3 years, and probably even longer for my car since I hardly drive) and when I took my car to get quotes on brakes from 2 other shops they both said I had at least 75% of my brake pads left. They even showed me what new pads looked like and showed me how much was left on mine. I emailed the manager of kingsway honda to find out why his staff was trying to rip clients off and he said this isn't normal protocol. Ya right. Please folks, especially women out there, ALWAYS ALWAYS ALWAYS get at least 1 more opinion if not 2 from other well respected shops. I was truly disgusted by the behaviour at kingsway honda and warn anyone else from ever going there for work. You've been warned! read more

Do not go to this dealership. Dee Der in Finance was not able to answer any of our questions, had no communication with us unless we initiated it, was rude, made excuses for everything and was very unprofessional. Ultimately, we have had to go to another dealership (Surrey Honda) and have already received amazing customer service and compassion during our first phone call for our situation and for the horrible experience we received at Kingsway Honda. read more

I have been trying to contact Der Dee lady in finance to fix mistakes and spelling on my contract. Postal code suite number phone number are inputted incorrectly! After many many calls and emails, have not received a response. Once you buy a car from them,you'll not receive any help after!!!!!! Especially when you say no to any protection offered for your car, expect her attitude to change to you. Nor nice person. Will not be returning and will not recommend to friends or family in future. read more