The Manager & Customer Service was amazing! They were very punctual in assistance, they gave me a…read morediscount & coupons to help aid with the cost for any New guest! They made me feel like a VIP Member to their service! they treated me with absolute utmost respect & so much favor welcoming attitude! The Service was so excellent, they made it to pedigree value with great production! So thankful for this car wash establishment!

Fast, friendly, vacuum interior, wash mats, dry after wash, scrub tires........that's…read moreenough........zzzzzzzzzzzzzzzz

Mario did an excellent job! My seat was in really bad shape, but they managed to make it look great…read moreagain. Really impressed with the effort and results.

I did not get to use Think Eco for their detailing service because they made it incredibly…read moredifficult to schedule an appointment. Starting with their dilapidated website, which contains no helpful information. Despite offering to book online, the website is non functional. Instead I call a phone number on the website. I get a "hello". Maybe if I was a business I would answer the phone more professionally. Did I reach a car detailing service or a pizza place or just some random dude. The lack of professionalism continues. Once we get past the initial awkwardness, they offer a same day appointment. I am asked to text the details (phone number, email address, car info) to the phone number. Basically, I've got to do all of their paperwork for them. They don't respond to the text. I don't know if I've been confirmed for the appointment or not. They eventually confirm the appointment after I prompt them I contact them. They estimate 2 hours, so I bring my whole family on two cars and drive 30 minutes. Their location is in a mall parking lot. Not super professional either. Now that I've arrived, they tell me that it will take longer than expected and they can't do it until Monday. It has already disrupted my afternoon. Despite my frustration with wasting an hour with nothing to show, I ask them to send me a quote. They never did Seems like a shady business that makes false promises. Won't put anything into writing. Buyer beware!

Shawn and the crew do a great job. Friendly and easy going, and my car always gets clean with my…read moremonthly pass. Thanks!

The wash is fantastic and the staff is so kind. Tony makes the place feel like a small town…read morebusiness that knows their customer.

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

I had the "Mobile 1" team come out to Ashburn to clean and detail my car. They were fantastic…read more They arrived early and worked on my car for over three hours. They were able to buff out a small spot on the right quarter panel and made the car look and smell as good as it was in the showroom, when I bought it. Highly recommend VA Auto Spa and, if possible, I will ask for the Mobile 1 team when I book them again. Very happy with the results.

It's alright but be sure not to get signed up for an unlimited was plan unless you actually want…read moreone. The wash itself is pretty good but it won't get everything just from the automatic wash and the price seems to keep going up. A major plus is the area where you can use the towels to clean/dry your car and the super powerful vacuums to give your car that much needed interior cleaning. This are can be super packed though when they're crowded. It's better than the gas station car washes and is priced accordingly. I don't come here too often but I'll stop every so often when the car needs a thorough wash.

I paid for the Ultimate Service at Flagship in Vienna and I'm honestly very disappointed. The…read moreservice quality was far below what was promised. When I picked up my car, it was still dirty and looked like it had barely been cleaned. There was dust and dirt left inside and the exterior didn't look properly washed or detailed at all. It honestly felt like they rushed through the job or skipped steps completely. If you're charging for a premium "Ultimate" package, the car should come back spotless and properly detailed, but that definitely wasn't the case here. I expected professional work and attention to detail, but unfortunately the result didn't reflect that. I wouldn't recommend paying for the Ultimate Service if this is the level of quality you receive.

Chas is amazing and does great work! Thank you for helping with the scratches I had on my car. The…read moremost reasonable price I've found.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

Flagship car wash in McLean, VA at Old Dominion Dr. They offer great service! Seina is wonderful!…read moreEveryone else is also very kind. I will keep coming as I am a member. Thank you!

I took my brand-new car to this place and waited almost forty minutes just to pay, with no clear…read morepayment instructions and no touchless options before I reached an attendant. When he took my credit card to swipe, he couldn't explain (nor could a sales rep from Flagship that I later called) how my information would be stored or protected. At the entrance of the car wash, only half my car was pre-sprayed, and when I asked about it, the attendant said that's just how it's done. There was nobody available once inside for questions afterward. Not only was my driver's mat still dirty, but the finishing crew also almost missed wiping and shining the tires until I pointed it out before I drove away. It made me wonder if they knew what level of service I had just paid for. At home, I found bird waste still on the hood along with some new scratches that I was fortunate to be able to buff out. For $36, the 'Ultimate Wash' fell far short of my expectations. Incidentally, I waited 22 years before I finally decided to buy another vehicle. So, next time, I'll be careful to go elsewhere for better service.

Decided to try them again after I heard from a friend that their service got better. I was…read morepleasantly surprised by the service.

This is my second time coming here. And this second time the staff members were very tedious over…read morethe cleaning from inside and outside. Effective, affordable, and structured with a system on who does what.

I was excited to get a car wash and feel so SAFE that my car was going to be okay throughout!…read more I pulled up to the first station and they showed me the options, and were gentle/not pushy. They taped town my back windshield wiper and I waited my turn. After the wash, my car was FRESH AS NEW! No scratches, no damage, nothing wrong. Squeaky clean! And after the wash, they hand dried the entire vehicle! Free vacuums with great suction power after. It was great value for the money! I'm so grateful and this is DEFINITELY my go to car wash place moving forward!

SUPER ATTENTIVE! I…read morehave a big F150 and it's getting old. They took off my antenna, closed my mirrors and pulled trash out of the bed of my truck for me (even though I offered to do it). The tracks on the automatic car washes usually scrape my wheels a little n this one didn't AT ALL!!! Super great. 10$ for the basic 15$ to spray the under carriage (I mean REALLY SPRAY it down!) Definitely coming back

Flagship has let me down so many times I think this is it for me I need to find a new car wash that…read morewill do interior and exterior I pay $75 for the car wash and Tier Xterior these people didn't even touch the spray bottle to touch the seats to touch the console even my steering wheel I still see the same stuff on it when I took the car to them I have to go back and tell them hey come clean the car cuz the car is not clean They already came out a second time After the thing went through the inside where they didn't clean the car I am over this And this is not even enough to be detailed this is basic spray and white with tile when the guy seen the other side he started cleaning the driver's side even heat commented that they didn't do it this is just terrible don't do not go to Flagship I would not advise getting the membership because you will be wasting your money

If you're expecting first come, first serve, you may want to reconsider…read more Those with memberships go ahead of those without, regardless of who is next in line