Don't book with this company unless you want to wait weeks only to be shamed for having it be…read moremessy. Waste of my time. I've never been criticized like this by any other company. Stay clear!

Very convenient mobile detail service. Did a great job on several vehicles. Arrived on time and…read morewas easy to schedule with.

I have had four of my different cars over the last several years some some small and some very…read moremajor. They accept my insurance and my insurance accepts them. I would rate them as the best Body Shop in Jackson Wyoming. They are convenient. They are courteous and they keep in contact on the fixing of my cars. I remember the first time I had an accident and I happen to get to and they immediately took me with understanding and got me on my way. They are professionals and I would without reservation Recommend them for fixing your car. They work with you on prices and then return your car detailed like

The experience from start to finish was nothing short of a disaster. Quoted a one week job to…read morerepair by 4 runner from a minor crash on passenger side. Day 6 I check in after not hearing from them, get end of day call back that car had much more damage than anticipated and more parts had to be ordered. Again no communication about this until I called them. After a few weeks and more lack of communication I went by the shop only to have been gaslit by Tamara the woman handling my vehicle she then threatened to call the police on me for pushing back on her absurd timelines and delays. At that stage the owner Bobby stepped in to help facilitate a smoother process. Parts were ordered and job continued and took roughly 3 weeks. I had to press them every step of way to pick up after 3 weeks. Upon driving I noticed car had a pull to the right so I checked in to ensure an alignment was done. Sure enough no alignment, so they schedule and alignment along with some other clear protectant stickers that were left off the work that was completed. During the alignment they noticed several other parts that needed to be replaced suspension related. Keep in mind I was driving over the pass twice daily in a car not fit for driving. Upon replacing those parts I had come to town from Victor to pick up my car (Friday at 5pm) but lo and behold a few other parts were discovered to be faulty and needed replacement. Forcing me to get a last minute rental car memorial weekend. In total 30 days to complete the work. All this time paying for rental cars as max is $40 a day reimbursed but that's impossible to find in Jackson so I was covering anywhere from $30-60 a day. Overall I'm out over $500 on rental cars and they had me driving around in a dangerous car for a week with no remorse, no consideration for the delays and continued run around. AVOID AT ALL COSTS WHICH I KNOW IS HARD SINCE NOT MANY OPTIONS

Not only did they fix my car, but they also did an excellent job with detailing the…read moreinterior/exterior. My repair was done on the timeline they gave me. I would highly recommend them to anyone looking for auto body repairs.

This place is amazing! Hands down the best auto body shop I've ever been to. The customer service…read moreis impeccable and they did an excellent job with my vehicle.

My truck broke down on the road with hauling horses and I had Dogs and I was out of town and they…read morewere very reasonable honest took great care of my truck and we're very helpful. Highly recommend thank you you guys so much.

Honest, fair and competent repair service! I went into Big O with a rental car with a slow leaking…read moretire. After evaluation I was told that the tire needed replace because of a puncture in the sidewalk. And, since they didn't have the tire in the right size it would have to be ordered and would take two days. Alternatively they could replace all 4 tires with a different brand right now for "a little over $1,300. The rental company was contacted and they said "no way we're replacing the tires, they only have 16k on them and you're responsible for repairing the leaking tire". Big O said they would not attempt to repair a sidewall leak, and the would not replace only one tire; they needed to replace all 4 tires due to the wear differential between a new tire and the "old worn tires". Additionally they did not want to be responsible for the serious steering and handling issues that would occur, as well as problems with the digital dashboard that would light up with suspension problems that would register with the car's computer!! I declined their proposed solution and asked to have the tire remounted. I drove next door to Shirvens Tire Repair, they determined that it was a previous plug in the tread that was leaking and repaired the tire with a new plug and patch in 20 minutes for $34. There was no hole in the sidewall!!! We drove through Yellowstone, over Beartooth Pass, and back to Jackson via Livingston, and returned the car to Salt Lake City with no problems. Big O in Jackson Hole was a horrible, deceitful experience...stay away! Shervins is in my experienc.

We highly recommend this shop. Our 2010 Chevy Express van broke down on a road trip, and we were…read moretowed in by AAA. Electrical issues were messing with several systems in our van, most importantly the transmission. This shop has capable and experienced technicians in house, so their troubleshooting and repair was efficient, and got us back on the road quickly. The owner Levi was transparent and professional. The hourly pricing is competitive, and the speed of the work means we came out with great value for the overall job. The technician Isaiah explained the work in detail after it was performed to help with our records. Honest work at a good price with professional service, would recommend to a friend!

This is the second time I have brought my car in with dash lights on and they have looked the car…read moreover, reset the lights and determined that it didn't need any work done... Any mechanic could've taken advantage of the situation. They even swapped one of my brake lights that was out for free... Honest mechanics are hard to find these days and they must be protected at all costs

I chose to come here based on the great reviews. They were amazing and they got me in and out very…read morequickly!!!

I just replaced my windshield, Murphy's law I get a rock chip on the way to Jackson. I was so…read moreconcerned about the possibility of it spreading really wasn't comfortable leaving Jackson without getting it looked at. Safelite is always my go to, but they were busy along with several other places. I found the windshield Dr. online with incredible reviews! And now I understand why. Tam greets you as soon as you walk into the shop. She is kind and warm and exceptionally informative! Tam can make any appointment happen! Danny took a look at my windshield to see what it needed. He smoothed over the tiny fracture and would not accept a tip or payment even though he was exceptionally deserving of it. Thank you both so much for making sure that my windshield was OK for the long drive back. When you're dealing with treacherous weather, you can never be too careful. If you were in Jackson hole and you need some assistance regarding windshield repair, I highly suggest windshield doctor! Anytime you can support a local business it's always a must! These people are wonderful and kind and know exactly what they're talking about. Thank you again for all of your help.

Our Mercedes had a problem with the windshield wiper fluid not coming out onto the front window…read more When I called...Ryan picked up and he asked me to come in within 2 hours. He took a look and diagnosed the problem right away.... He said we just needed to push more firmly on the fluid button. I was relieved the problem was resolved so we could continue to use our car during our vacation. We're back on the road vacationing! Thanks Ryan for being efficient and professional. Kei

A+ Honest, Professional, Fair and Thorough…read more There is no one else in Teton County (in western Wyoming for that matter) I trust to work on my truck! They have worked on general service items up to troubleshooting sensor failures and more on my truck over the past few years.They are always fair, honest and do spectacular work. I highly recommend them for any of your auto repair needs!!