Decided to try them out again after new ownership with optimism of more realistic prices and…read moreservice. They did not. Their mark up is still ridiculous if not worst and you can go to any other shop for at least 30% off any job they do. Stay away. They want to milk more from "Jackson" pricing.

I purchased a new "leftover" white 2023 Subaru WRX Base in September 2024 from Teton Motors to be…read moreshipped to NJ. I ordered specific Subaru optional accessories to be installed which included body side door moldings. Their body shop employee did not bother following the Subaru template instructions for mounting these properly, so the gaps to the door edges are not spaced correctly. Lesson learned here is to never have a dealer install any optional accessories. Order them installed on your new car from the factory so there are no "screw ups" by incompetent, poorly trained Subaru employees that you assume are going to do an excellent job.

Revisiting the fact that these people misdiagnosed my air conditioning in my SUV and replaced the…read morecondenser. It still leaked and all the expensive coolant (almost $500 worth) and the air conditioning didn't work after a short time period. After telling them this, they told me I must have done something. After reporting it to the owner, the owner told them to fix my air conditioning. The service department told me in a text, whining like a child, that they did me wrong and want to make this right. My original bill was near $1700.00. I spoke with them and they told me it would basically cost me nothing to fix the issue. They spent three days until they finally got to my vehicle. I walked in and my suv was finally in the service bay. The service manager called back on the phone to the mechanic while on speaker phone. He asked the mechanic how the suv was doing and the mechanic replied, "What, this piece of shit!" The service manager promptly took the call of speaker and smiled at me. This guy said to me a week earlier that I should have gone with a Ford because Chevy's suck. This is a Chevy dealer saying this to me. I just then thought the man was an idiot. Anyway, my vehicle was a Chevy Yukon and only three years old at that time. What a pleasure having someone work on my vehicle after saying Chevy's suck and the mechanic calling my suv a piece of shit. I feel so confident having people like this work on my car.....NOT!!!! Anyway, the guy calls me up while I am working and tells me my SUV is ready. I said "Great' how much?" He said $1000 plus dollars. Can't remember exactly the number but it was over $1000. I thought they were going to basically do this for free. I just wanted my vehicle and wanted to get away from these thieves as fast as I could. I paid for it via credit card over the phone and picked up the vehicle after hours. Upon pickup, the bill was on the seat of the SUV. I looked at it and the guy charged me a second time for the coolant (almost $500.00 of the bill) after I paid for the coolant the first time when they misdiagnosed that the coolant lines where leaking. DAH!!!!!!!! I shall never return to this p[lace again. Not forgetting to mention, I don't think the two service managers like each other, because the bald one had the other one find a vehicle in the lot and was swearing the worst after asked to do so. Not a place of trust or pleasure. I don't believe there is any honesty here. I was screwed on this one. Beware of these people. Very sad experience I had to endure. Lied to and cheated. Why would I return for more of that?

Beware Teton Chevy, needed a repair and they had the part, simple part replacement needed. was…read moretold it would be 3-4 weeks for the repair even though one of the techs said it takes about 1/2 hour or less. then they said come in 3 days and be there at 7:30 am no later. I did just that. I dropped my truck off at 7:30 AM and I was waiting in the customer waiting area at 7:40 AM at 2 PM. My truck has still not been taken and back. I went and asked them and they said oh I don't even know if we have the part. I told him I was here three days ago and you have the part and you told me to be there at 7:30 AM and why is my truck not back there yet? It's after 2 PM? they said they'd have to check and let me know if they could even do it that day. This is the most ridiculous situation of a repair shop I've ever run into. Then they took my truck back there at about 230 and at 3:15 came driving back out, and charged me around $600 in labor to install the part. The tech told me would take about a half an hour. Mind you the part was $170. these guys never said I'm sorry or anything, they were total jerks. I called and manager a couple weeks later and they told me that they don't charge by the hour. They charge by whatever some book says should take to make the Which they never told me ahead of time. these guys will pray on you and take you for everything I guarantee it. Stay away and go over to Rexburg or Idaho Falls.

I was just passing through town when my F150 puttered out on the side of the road 4x and had check…read moreengine light come on. Nick in service was able to get it looked at when I was there first thing on a Monday morning. Found the local non-Ford part available and got my throttle assembly replaced and was on the road by noon. Nick was fantastic and was going the extra mile for everyone there!

I pulled in there was no wait and the service was excellent. The service manager was good-humored…read moreand totally helpful.

Teton Valley Auto Repair did a superb job on getting us on our way. On Sunday coming back from…read moreGrand Teton NP a couple of warning lights lit up my dashboard. We were scheduled to leave on Monday with RV reservations at West Yellowstone for that night. I arrived shortly after they opened and spoke to Race and told him of our situation, trying to leave that day to keep on track of our RV scheduled. He said he would do the best he could but was not sure he could complete the work on Monday. He scanned our Honda CRV computer and found the fault codes and identified the issues. Race drove me back to the RV campground and said he would try to get the parts and repairs completed that day. I called at 1:30 and he said they were working on the car. I called back at 3:30 to see if we should drive our RV to their shop so we would be ready to leave when the car was repaired. We got to the shop at 4:30 and the car was tested and ready for pick up. We were able to hitch up the car to our RV and be on the road at 5:00 on to West Yellowstone. I can't thank Race and Page and the mechanics for the work they did replacing the Coolant Temperature Sensor and Camshaft Position Sensor. Great job!!!

The most honest and capable garage I have encountered in the nation. A recent , complicated mishap…read moreon their behalf was repaired at no expense. There are not enough businesses with this level of integrity. They have my business for life.

I highly recommend them. They were very professional and accommodating. I was in a time…read morepredicament and neededthe repair done in just a few days and got the parts in and they made it happen. PLUS.... The pricing was really reasonable.

Tried to take my car here, followed their antiquated process and still had to follow up with them…read moreonly to have them push my appointment out weeks from the initial start time. The receptionist then wouldn't let me speak with Ron the owner. Avoid.

Honest, Fast, and Fair! I had an amazing experience at…read moreValley Car Service Center! They quoted me a fair price, but when the job turned out to be quicker and easier, they actually charged me less--who does that these days?! Super honest, fast service, and really kind people. I'll definitely be back and recommend them to everyone I know. Thank you!!

Had a small issue with my roof rack, these guys came to my rescue right away and solved my problem!…read moreVery nice guys and so helpful!!

Very honest owner, always accommodating my schedule to get my Jeep serviced. Highly recommend.read more

I've only used them for tires, but I've purchased probably 8 sets from them. I run commercially and…read morerack up the miles. 632k on my 2017 Ram! I've found them to be fair in price and they've gone out of their way to accommodate me.

I took my car there without an appointment and they were so nice and accommodating. Excellent work…read moreand service. Thank you.

Needed an oil change. Very convenient and courteous people. Worked super quick and we were in and…read moreout in less than 30 minutes. Didn't even have to remove the Yakima sky box. Price was good for the services we received and the speed at which everything was completed.