I can't speak more highly of this establishment. I thought my car door was going to need to be…read moretaken apart and that I was going to have a super costly window repair. The manager that helped me was able to assess and fix my issue and had me on my way. They are the best!

outstanding service !…read more manager went out of his way to accommodate windshield repair in very short time

We experienced a broken rear tailgate window in our Honda CR-V about three hours before arriving in…read moreJackson, WY. I contacted Inter Mountain Auto Glass and they worked hard to find the correct glass, then they went out of their way to get it installed at the place we were staying on the day we had to leave. Excellent service. Highly recommended.

I was on vacation going through that area called them they said come on and and we will fix it…read more They did a perfect job looks great I would highly recommend this shop

TL;DR: I needed an urgent windshield replacement; was assured by staff they could do it by my…read moredeadline; due to the incompetence of multiple people, it was never done (despite my car sitting in their lot for 24 hours). And now I have to drive across the country for the next month with a windshield that could potentially get worse (shatter??) before I'm in a location long enough to get it fixed. One of the worst experiences I've ever had with a retail establishment.  The long version: Got a rock chip in my windshield and then the next day it expanded into a full-on crack across. I'm in the midst of a cross-country road trip and was only in town for another week (minus the holiday), so was very happy when I found this place and they were able to order the windshield and get me in the day before I was leaving for my next destination. Too bad that's ultimately not how it went down. The details: 1. I called Red's, and Kacey (Casey? Kayci?) assured me they could get the windshield and replace it by Friday. She said if I brought it on Thursday, it could get done first thing when they opened (8am) on Friday. Sounded great to me! 2. I dropped off my Jeep on Thursday around 2pm and the guy working didn't ask my name or anything. I thought this was strange but figured I was likely the only windshield replacement, so he knew who the Jeep belonged to. 3. At 1:30pm on Friday, I wondered why I hadn't been called to say it was done. I googled how long it takes to replace a windshield and at generally two hours, it should have been completed by then, so I called to check the status. A woman (not Kacey) answered the phone and seemed confused when I asked about my car. "What kind of car is it? Is it black? I can see it out front. It looks like they haven't started on it yet." Immediately, I know how this is going to go and my ire starts to rise. [Keep in mind: a) It takes a couple of hours to do this b) They close at 5 and it's already 1:30 and c) I was promised it would be done "first thing" today.] I reiterated that I needed the car today. Her response, "Oh, if you need it today, you can come get it!" (WHAT.) I then repeated Kacey's promise of fixing it today. She said she was the only one on site and had no knowledge of the situation, but would make some calls to figure out the status and call me "right back." 4. Reader, she never called. So after more than an hour, I called again. No answer. Waited five minutes, called again. A man answered and when I asked about my Jeep, he responded along the lines of, "Oh yeah, we didn't know who that car even belonged to! We're not going to be able to get it done today--our guy who does that isn't in today." ARE YOU KIDDING ME. That's when I lost it mentally (but remained vocally calm) and asked, what was he going to do--just let the car sit there all day and not even bother to call and tell me? He said he had no idea about the car (it seemed there might not have been any paperwork on it??), but he was somehow able to find my VIN to figure out the situation and confirm that the windshield had indeed arrived. The kicker? I asked if it could be done tomorrow (Sat) morning (I'm leaving early Sun). "Oh, we're not open on the weekends." When I expressed my immense frustration (I could have gotten it done elsewhere; etc.), he responded simply, "Sorry about that!" So I asked if he was the owner--he was not, nor was the owner there. Knowing there was nothing else to say or do and I was SOL, I said I'd come get my car. "Ok!" was his only response. (Side note: I walked nearly a mile in 80 degrees--no offer was made for a courtesy car. Which, whatever, but they had already screwed up so royally, was it not the least they could do?!) So would I recommend this place? Ab-so-lute-ly not. Not one, not two, but *three* bad experiences with three different people. Honestly shocking. I'm so angry that I wasted my time with them when I could have gotten it done elsewhere (I had gotten other estimates from places that could have done it in my time frame). I wish I could give zero stars.

A stone bounced into my windshield this morning and left a big crack the size of a quarter on it. I…read moredrove to Red's and Tim was able to start working on the damage within 45 minutes. Tim worked some magic and my windshield is almost perfect now. Red's charged me $58. What a bargain! If you didn't know to look for the spot, you wouldn't know that any rock ever hit it. Thanks, Tim!

This folks know their stuff they do a great job missing paint and colors matching. My wife goes all…read morethe time loves the service she gets. Maybe you guys are just cute. I don't know, but she loves the place.

Jackson paint and glass did an outstanding job on a shower panel for me. We are so happy with the…read moreoutcome. An artist, Dan Cummings etched a design that is beautiful into the glass. The installation was perfect. Thank you!

We had an amazing honest service and we highly recommend! Our Sprinter had a 8-10" crack and we…read morefigured we had to replace the windshield. He said he could try to fix it first and it was great! So many places would push getting a new windshield! Not them. They have integrity! Great service and value!

David helped me with rv glass chip repair! Great service, flexible and good to work with for…read moreneeded repairs! Highly recommend!

What a wonderful business and team of people! From the scheduling call to the finished glass, they…read morewent above and beyond! After dropping off my vehicle, they offered to drive me into town for the wait, and even suggested a breakfast place, which was amazing! They picked me up at the cafe when the car was done. The job looks well done and with care. Thank you Pinedale Glass and all that helped make this experience enjoyable and smooth!

Couldn't be more happy with this store. Rock put a nice hole in our windshield (2016 Ford Edge)…read morewhile traveling from Jackson Hole to Laramie WY. Found this store advertised online so went in. Awesome fella got us right in, repaired the windshield and, charged us a fair price of $40.00. Girl in the office ( believe the owners daughter) was super nice which made the overall experience much more pleasant. Gave us some traveling info which really helped. Thank you guys.

We were on a driving trip to Yellowstone, and got a chip in the windshield. We had had our…read morewindshield replaced by Safelite closer to our home less than a year ago, so we looked this one up as we were traveling through. The man working there was incredibly rude and said they had no appointments available until the next month. This is clearly not helpful when there's a chip in the windshield. I would definitely avoid this business.

They replaced my windshield, but they did not tell me about all the charges they did on my car…read more When I got quoted they told me it would be about 500$, but then with out my knowledge did a calibration that cost another 600$. I now know that this is a thing, but I was not prepared to pay 1100$ on a windshield change, when A1 windshield does all of it for only 600$. They also did a poor job on the windshield. The trim around the windshield is sticking out, and there was parts of it hanging on the inside of the car. Costumer service told me I should have caught all of that before hand. But after 1000$, its not my job to check your work. Needless to say I will never be returning to safellite and will tell everyone who asks to avoid it at all costs. 0/5 stars.

Ritchie auto glass is the best! I got a rock chip near Idaho falls. Called up Ritchie auto glass…read moreand within 10 minutes of me handing over the vehicle the work was gone. Everyone was super nice and welcoming. The cost is very fair! Please see them for any auto glass issues!

Awesome service and awesome prices! Way cheaper than bigger chain auto glass stores. They came to…read moreour house and got the windshield replaced in less than an hour. Highly recommend them!