Our Mercedes had a problem with the windshield wiper fluid not coming out onto the front window. When I called...Ryan picked up and he asked me to come in within 2 hours. He took a look and diagnosed the problem right away.... He said we just needed to push more firmly on the fluid button. I was relieved the problem was resolved so we could continue to use our car during our vacation. We're back on the road vacationing! Thanks Ryan for being efficient and professional. Kei read more

A+ Honest, Professional, Fair and Thorough. There is no one else in Teton County (in western Wyoming for that matter) I trust to work on my truck! They have worked on general service items up to troubleshooting sensor failures and more on my truck over the past few years.They are always fair, honest and do spectacular work. I highly recommend them for any of your auto repair needs!! read more

I never ended up getting my vehicle repaired there due to a change in plans. However, they were EXTREMELY friendly and professional on the phone. It gave me a feeling of confidence in their competency. More shops could take a lesson on customer service from Adam and his team. If I lived near Wilson, WY, they would have my eternal business. read more

I like it here and I trust the team. They have been my mechanics for 5 years now. A Volkswagen, when nobody else seemed to have experience or not interested in my car and in fixing it they always looked for a solution. My only advice is to check all before leaving with your car. Prices are high but normal for Jackson. read more

Rabbit Row is my go to auto service in Jackson Hole. They are knowledgeable and efficient. Always on time and explains everything thoroughly. read more

We drove into town two weeks into a 7 week road trip with a busted coolant hose. Showed up first thing Monday morning and he asked if I had an appointment. Of course I did not because I had just driven in the night before. He explained that he wouldn't be able to look at the car until Friday unless he had some cancellations. We were leaving town on Friday heading to our next destination and this was the only Mercedes repair shop in town. We had already rented a car so I told him we would just leave it in car he had a chance to look at it before then. They called me the next day and told me they needed a few parts. Had to order another one. Came in Thursday and the repair was finished. On top of the great service, Adam couldn't have been any nicer. Rabbit Row repair saved our trip. Thanks. read more

Doing a road trip and in Jackson Hole, Wyoming when our Volvo XC 90's "check engine" light came on. It was Sunday when this happened and all auto shop were closed. The next morning, we had fly fishing reserved (that we couldn't cancel because it was too late). Called around and Adam (from Rabbit Row Auto Repair) answered. Told him what our problem was with the car. He was so nice to tell me that we could stop by the shop and he could take a look at our car. We did just that after our fly fishing trip. Adam was so nice to accommodate our last minute plea to check our car (since we're supposed to go back to LA the next morning). Highly recommend this shop and this business. Thank you so much Adam for making our trip memorable! read more

I moved to Jackson a few months ago and needed an oil change. After doing some Yelp and Google research, I called a few places, based mainly on the good reviews chose Rabbit Row even though it was a bit further. Solid choice!!! Since then they have helped me with other issues. They have always been able to get me in quickly and have it repaired in no time, with very courteous service to boot! Thank you Rabbit Row! read more

The last 2 times I have brought my '84 VW Vanagon into them for idling issues, they did not fix the problem...and I was charged $485-$600 for a "diagnosis". They just couldnt fix anything.There was no communication from the service manager as to what the plan was...or what had been done. The last time they had my van for a week. No communication at all. "Diagnosis"...$485. They have a style of fix this and see what happens....if that doesn't work then try something else. I realize older vw's can have issues that are difficult to diagnose...but they need to admit that older vw's are out of their realm. So, I shipped the vanagon to a reliable shop in salt lake city called Utah Imports. They had the van in the shop for 30 minutes before they figured out the problem. They called to say what the diagnosis was. .I approved...they fixed it. Done deal. Rabbit Row is a rip off. Sorry. read more

The wonderful people at Rabbit Row Repair have taken great care of my cars for years. They do outstanding work. They about you as much as they care for your car. If every town had a Rabbit Row Repair the world would be a lot better place. Hank P. read more

Highly recommend this shop. Was on a road trip in my Volvo XC60 when it overheated on Teton Pass. Not only did these guys get me in quickly late in the afternoon, they fixed not one but two problems that popped up. They went out of their way to diagnose the issues and despite having a full schedule, took care of everything quickly and for a reasonable price considering how complicated everything got. Not only that, every single person we encountered at the business was so professional and nice. I wish this shop was in my hometown, I'd be a devoted customer! read more

This shop is great. The check engine light came on on our BMW wagon, and they got us in there and checked out with super speed and really good service. Highly recommend!! read more

The owner and staff are very pleasant, and no doubt competent. I received a coupon in the mail advertising a free inspection to tell me what the "check engine" light meant on my car, so I went in. When I picked up the car that afternoon, however, I was presented a bill for $123, and told that they had also inspected the rest of the car, and that I needed new struts (one was leaking, which I knew), new brakes and rotors (which I had already scheduled to replace with the dealership in Idaho Falls), and replacement fuel senders (the cause of the check engine light). I neither requested nor authorized the additional inspections, so I was not happy with the bill. They were also kind enough to give me an estimate to do all the repair work, which totaled over DOUBLE what the dealership charged me for the work the next week. They were very pleasant, but getting charged $120 for a "free" inspection and then getting quoted rates double the dealership rate mean I won't be back. read more

Where to start, with the service or the amenities?? First off, the most pleasant auto-related waiting room I have ever waited in. A great hand-painted mural, free wifi, coffee, chocolates, candy, pretzels, music, conversation, cute dogs, magazines besides exhaust system weekly, a great clock in the bathroom... But the real reason we ended up here, an unexpected detour on a short ski safari, was a broken 1987 VW Vanagon. The shop who towed us, after wholly mis-diagnosing the problem, refused (along with everyone else in Jackson) to work on our vehicle. Fortunately, one of them stayed on the phone long enough to refer us to Rabbit Row. Despite the name, it is not a VW shop. They work on all makes, with Audis, Volvos, Fords and p.o.s Ponitac Aztecs (sorry if you are an owner) in the bays next to my baby... After hearing that we'd have to wait days for obscure VW parts to be shipped from other states, Adam at Rabbit Row was happy to tell us he had what we needed in stock. Although he did not think he had time to work on us until mid-week, he finally caved to our pleading and even chucked it up on the lift within minutes of our arrival. After waiting in the antechamber for a few hours, diddling around on the free wifi, reading the New Yorker & chatting with Adam, Westy was up and running two days earlier than expected. Adam even brought us lunch from a local's spot called D.O.G. He deserves a big raise! Happy times after a day of complete incompetence and unhelpfulness yesterday. Oh and go to Lotus for breakfast if you're ever in Jackson Hole. It is THE ONLY place that serves breakfast after 11:30 am. read more

Oh my...this place was honestly a God send. I'm out here from Colo on my own and my entire under-cage on my car started dragging over the pass from Victor. They had my car in the back within 10 minutes of arriving and back on the road within the hour. They were absolutely fantastic! My only complaint is there aren't closer to Colo. Thank y'all again!!! read more

Yes!! These guys saved us! We got our VW Vanagon towed to the yard with a busted coolant junction and they pulled off miracles to get us back on the road, and keep us (with a kid!) comfortable in the meantime. The mechanic with Vanagon expertise and the overall diligence/friendliness of the team makes this an easy 5 star review. All around good people with creative solutions, and incredible generosity. Between the loaner Jeep, the food recommendations, and new friends, we are here nearly a year later (sorry for the delay!) still singing your praises. Thank you! read more

I had recently made the 1,000 mile journey from Cave Creek Arizona to Wilson Wyoming to visit my boyfriend for a few weeks. Upon my departure to head back home I noticed my car was making a weird squeak. I had gotten my oil changed along with a full service prior to the trip so this worried me. Trying to find someone to fix your Mercedes in a small town was rather worrisome. I called the guys at Rabbit Row and they got me in and out on the same day. Turns out the people who had changed my oil back in Arizona didn't replace the oil filter properly and it was causing some major leakage. They took photos, wrote out a detailed report, and also gave me a full service to ensure I had a safe trip home. Paul, Ryan, and all the guys at Rabbit Row, I thank you for your honesty and compassion towards your customers. You guys rock! read more

Coming into Jackson down that steep pass I found my that my routers were warped and even smoking a bit. This was also 3 days into a cross-country move (California to Maine). After a quick google search I found Rabbit Row Auto. I picked them because they were the closest to my location. I could not be happier than I did. They were able to diagnose the problem, explain it to me in clear, easy to understand terms, and get me going in just a couple short hours. I highly recommend this shop for anything! They saved my ass and my car! read more

We loved Rabbit Row! While on a trip from California to Jackson Hole.... we had an issue with our engine light. The manual told us to go to an authorized dealership immediately. There was not an authorized dealer closer than 2 hours away. So we went to Rabbit Row. These guys were very knowledgeable and incredibly nice. They took care of the problem within an hour and had us back on the road. Thank you Rabbit Row!!! Try them.... you won't be disappointed!!! read more

I was on long ski roadie, and needed oil change. Called Rabbit Row Repair and set appt for next day. Next day brought truck in, and they had it ready to go in 20 minutes. Very knowledgeable and friendly staff, nice waiting room with free wifi. HIghly recommend and I would definitely return here for any auto issues when I am in Jackson. read more

Paul has been super helpful. I went in with a Volvo that would wobble - and came out with it in perfect condition on the same day. Highly recommended! read more

Before leaving on a long road trip hauling an RV from WY to CA we needed a shop to have our breaks changed per advice of a ford dealership. A friend recommended Rabbit Row which had very competitive prices. We were pleasantly surprised when the owner informed us we did not need breaks. He could have easily changed the breaks and charged us but he was very honest which we throughly appreciate. If you need automotive services in Wilson, WY this is the place to go. read more

We drove down Teton Pass in June 2017 and the brake started to pulse very badly. After debating at some national chains we decided to go to Rabbit Row Auto Repair. Paul at the front desk was extremely helpful and put our safety issue first. We had two front rotors replaced, brake pads sanded, and got back on the road within 30 minutes. It was nice to find and good shop when we were far away from home. The internet was nice to keep us occupied while waiting. Thank you all. read more

This is an awesome place. Super kind, great service, quick and affordable. I would recommend this repair shop to everyone!

Ok. Overpriced. Definitely get other estimates and you'll see what I mean

My Mercedes SUV "Brake pad" warning light came on. No dealer in sight. Had to traverse heavy mountain terrain to get back to Portland. Chevy dealer recommended these guys. Drove in, left it, and later received the call with the diagnosis. Needed new rear brakes and he could probably fix it by the end of the next day. I obviously agreed. I didn't have much choice but might have been a bit skeptical. Got the call next day. Car fixed. No warning light anymore. Brakes seemed to work perfectly and we made it home safe and sound. So get this, in this day and age of mishaps, these guys obviously had to have parts flown in overnight. They had to then install them, properly, all within a 24 hour window. I can't even get my food order right from nearly every restaurant but there's guys pulled off what I thought would take days in little more than 24 hours. I HIGHLY recommend them. Totally appreciate their incredible service! read more

I live in Jackson and have a VW I purchased from a dealership in town. Frustrated with the service they'd given me, I reached out to Rabbit Row. Wish it hadn't taken me so long- they've been great! Friendly, professional service I can trust. Love them! read more

TERRIBLE, TERRIBLE place. I wish I could give them a big fat ZERO. I took my car in and told them I was pretty sure i needed a new starter. They proceeded to call me FIVE DAYS later telling me I better start looking for a new car because it would be 11,000$ to fix my 2007 BMW. BUT They also told me they would BUY my car from me for 300$!!!! Are you kidding me?! I immediately took my vehicle to auto tech and turns out it was the starter...Like I had thought. Cost me 800$ with labor and ordering the part. These people try and SCAM you. Don't go here!!!! EVER! read more

Other reviewers have mentioned they were treated like family; that is absolutely the best discription of the kind of treatment you can expect. Paul was unbelievably kind, informative, and helpful. He invested quite a bit of time to help me make a repair in the most economical way when he could have easily charged me a higher price. I'm so grateful for his service and the way I was treated. He went above and beyond to help me out! read more

During a trip through Jackson, our "Check Engine" light was turning on then off. We stopped in without an appointment and they promptly took a look at our vehicle. The good news was the exhaust system had self-healed, but they did not charge us for the diagnostic services. We will use Rabbit Row Auto Repair again if we are in need in Jackson because they were prompt, courteous and honest. read more

Rabbit Row is the best! I was on a roadtrip (living our of my car) when I had to get towed coming over the pass. Rabbit Row quickly worked me in and had the problem fixed for me by the end of the day. Paul and Ryan are awesome! Very nice and knowledgeable. Also they are straight up with you about what needs to be fixed and what doesn't...aka they don't try and scam or nickle and dime you. They also gave me travel tips for the area while I was waiting. These guys are the best and highly recommend them! read more

We were traveling the west in our RV. It came time to do an oil change. We called numerous places over three stops and felt totally frustrated. No one wanted to deal with an RV. Called Rabbit Row after reading their reviews. They immediately said sure we can take care of you. We went the next day on a schedule convenient to us and they had us in and out in 30 minutes! Cannot say enough good things about them. They truly care! read more

These Rabbits are incompetent at best and crooks at worst. They charged me almost $1000 for basically a tune-up which only addressed the symptoms of my car's problem, and not the problem itself. Furthermore, they used very poor quality components. My mechanic in California was able to actually identify the problem, fix the problem, and additionally replaced the shoddy components used by Rabbit Row for about the same number of carrots I handed over to the Rabbits. They prey on tourists in the area. read more

While visiting Jackson Hole area I discovered a problem with my car. Stopped by Rabbit Row to see if they could help. Fit in my car first thing the next morning; repaired it in less than hour; reasonably priced; and, fantastic staff. Hats off to the crew at Rabbit Row. Highly recommend it to people in the area; if I lived here I would use them for all of my automotive needs. read more

Driving over Teton Pass we lost power steering and all sorts of dash lights came on. Luckily we called Phil the owner at Rabbit Row he was able to diagnos the problem over the phone (a broken serpentine belt) we called a tow truck to take us to Rabbit Row. Phil and Erik our mechanic were professional and caring as they put our truck in the garage right away ordered the parts and got us back on the road and over the pass with plenty of daylight to make the drive! We gladdly paid for the service and care!!! I am sure there are cheaper mechanics in the area but we were happy with the Proffesionalism, Knowledge and Quality Work at Rabbit Row! read more