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    Detail New England

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - Detail New England

    Bumper repair

    Auto customization

    Auto detailing work

    14 More Services

    Auto frame testing

    Paint and exterior protection

    Auto paint restoration

    Auto steering and suspension repair

    Auto bug and sap removal

    Scratch removal

    Rear-end damage

    Car wash

    Engine cleaning

    Headlight restoration

    Interior detailing

    Protection

    Vehicle wrapping application

    Wheel and rim detailing

    Detail New England Photos

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    8 years ago

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    Auto Re-Nu-It

    Auto Re-Nu-It

    (19 reviews)

    Absolutely the worst repair experience I've ever had. My car…read morewas brought here for repairs by State Farm, and was with this shop for nearly two months, and the level of communication and professionalism was shockingly poor from start to finish. There were no proactive updates at any point. I had to call repeatedly just to get basic information about my own vehicle. Every step dragged on far longer than it should have, and there was never a clear timeline, explanation, or sense of urgency. On top of the delays, I ended up having to coordinate communication between this shop, another shop, and my insurance company myself just to keep the repair moving. They seemed completely uninterested in managing the process or taking responsibility. I've never seen a shop put so little effort into keeping a customer informed. When the car was finally ready after almost eight weeks, I was told I needed to pay a 3% fee just to use my debit card -- as if the massive delay, lack of communication, and disrespect weren't enough of an inconvenience already. In short: Two months without my vehicle No updates unless I called Constant runaround Poor coordination with insurance and the sublet shop Unhelpful and inflexible payment process The repairs may be complete (nearly all repairs were outsourced to another shop!), but the customer experience was terrible. I would not recommend this shop to anyone. Save yourself the frustration and go somewhere that values your time and money, communicates clearly, and takes their work seriously.

    I had a fantastic experience with Kelly and Rick and everyone at Auto renew it! From start to…read morefinish everything was communicated well and my car looks amazing! My bumper and tire was severely damaged when a motorcycle hit me from behind in a fatal crack. The experience was horrible but my car looks so much better than before the accident! I'm in awe of my brand new rear end!

    Detail New England - auto_detailing - Updated July 2026

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