So I showed up to Kustom with a Chevy express van with a huge rusty paint bubble on the door,…read morelooked like shit, and eventually would lead me to fail inspection. I decided to get it fixed and wanted it to look perfect if I was paying someone and not DIY. Tom, the owner, assessed it and gave me an estimate. The estimate was higher than other shops in the area but I knew that going in from the other reviews and word of mouth. I decide to go with his shop and schedule the repair. Monday, the day I'm supposed to drop off the van rolls around, and I give a call into the shop just to confirm. Tom says he can't do it this week, and reschedules me for next Monday. I drop off the van the following Monday, and get the van back Thursday. Two phone calls to communicate status and progress in the mean time. The repair looks flawless to me and Tom stated he would stand behind the work if I had any trouble again. He took the time to even show me pictures and explained what the process was. There is a considerable amount of time and effort put into preparation with any paint work, and it is evident they do not cut corners here. Expensive, but flawless repair and excellent customer service. I'd recommend this shop if you're looking for your car to look exactly how it was from the factory and are willing to pay for it.

My car was scratched up on the front left and right bumpers. New England Kustom and Collision did a…read morefantastic job on the work. Tom, the owner, is a straight shooter who tells you exactly what he can do and can't do. He is very fair in his pricing and his work is excellent. I am very pleased with the results.

I just had my truck repaired at NCA Autobody. it was done in a timely manner and came out great!…read more John does great work. I noticed (after the fact of dropping my truck off for my repair) the negative reviews listed from awhile ago and I asked NCA about it, and learned that they are under completely new ownership, and employees for about a year now. Ricky, the new owner, was so nice and kept me updated and answered any questions I had. I recommend this shop for any autobody repairs! I was treated awesome, and i am very happy with the repair.

John is awesome! I needed to repair my vehicle after an accident, and he got it in within a few…read moredays, and had it back to me in about two weeks! Kept me updated and was even willing to work late to get my vehicle back to me as soon as possible! True dedication and loyalty to his customers! He addressed all my concerns, and made it look like the damage was never even there! Highly recommend to anyone needing body work! Honest, and truly cares about his customers!

Absolutely the worst repair experience I've ever had. My car…read morewas brought here for repairs by State Farm, and was with this shop for nearly two months, and the level of communication and professionalism was shockingly poor from start to finish. There were no proactive updates at any point. I had to call repeatedly just to get basic information about my own vehicle. Every step dragged on far longer than it should have, and there was never a clear timeline, explanation, or sense of urgency. On top of the delays, I ended up having to coordinate communication between this shop, another shop, and my insurance company myself just to keep the repair moving. They seemed completely uninterested in managing the process or taking responsibility. I've never seen a shop put so little effort into keeping a customer informed. When the car was finally ready after almost eight weeks, I was told I needed to pay a 3% fee just to use my debit card -- as if the massive delay, lack of communication, and disrespect weren't enough of an inconvenience already. In short: Two months without my vehicle No updates unless I called Constant runaround Poor coordination with insurance and the sublet shop Unhelpful and inflexible payment process The repairs may be complete (nearly all repairs were outsourced to another shop!), but the customer experience was terrible. I would not recommend this shop to anyone. Save yourself the frustration and go somewhere that values your time and money, communicates clearly, and takes their work seriously.

I had a fantastic experience with Kelly and Rick and everyone at Auto renew it! From start to…read morefinish everything was communicated well and my car looks amazing! My bumper and tire was severely damaged when a motorcycle hit me from behind in a fatal crack. The experience was horrible but my car looks so much better than before the accident! I'm in awe of my brand new rear end!

I am not a review person. Usually not worth my time but this experience was really bad. Not the…read moreplace to go if you are particular about your vehicle. I was referred to this shop by a friend and had heard good things but left extremely disappointed. Communication was sub-par throughout the long drawn-out process. Upon getting my vehicle back there were a number of concerns: 1-Door was replaced as part of the repair. New door was not aligned very well, and it did not look like it was fully closed when it was shut properly. 2-Trim pieces/rivets were not fully installed properly 3-Interior was a disaster. Grease/dirt was everywhere on the interior of the affected door panel. Grease on headrest and seats as well. Rear seat was filthy and covered in sand. It was clear that the exterior trim pieces were removed from the car and stored on an unprotected rear seat (this is mid-winter so everything on the exterior was coated in sand/salt). 4-Door handle was not recognizing the remote for the keyless entry. 5-Exterior badge was reused and already starting to peel off of the new surface. 6-After the first hand-wash I could see tape residue all over the exterior of the car. I am guessing they either used poor quality tape or the tape was left on the car much too long as they completed the process. There was a badge that was not available at the time of the original repair, so I had to bring the vehicle back in to have them install that badge on the door when it finally came in. Once installed, and the car was hand washed, I could see egregious swirl marks on the door in that area. My guess is when I brought it back in (again in the winter) they simply took a dry towel and rubbed the area (sand & salt included) clean. Either that or their wash mitt/brush was covered in sand. Unbelievable disregard for the paint surface they had just repaired. Looks awful and spans the entire bottom half of the door. *Of the original 6 issues above, the shop handled #1, 2, 4 & 5 to my satisfaction when I brought them to their attention. I did not mention #3, #6 or the swirl marks gouged into the surface as I would not trust them to do an adequate job in rectifying the situation and would rather not have them touch my vehicle more than necessary. All-in-all a very disappointing trip. Don't trust them with your car unless you truly don't care how well the repair is completed.

Had a very difficult dent in the upper rear pillar of my F-250 last year and couldn't find a shop…read morethat wanted to look at a "small" job so I called Guimond's, was asked to come in the next day, shortly before closing hours for an estimate. I liked what I heard and set a date for the next week. I to this day have no idea how they removed and blended the paint. Great job. Today, after being rear ended last week, they have the insurance paperwork for my next repair. One star? Because you can't wait? They don't need your work. They have all of mine.

I dropped my car off for repairs on 4/27/26 which was a Monday and Prestige had my car fixed in 4…read moredays, I picked my car up on 5/1/26. It came out perfect. They did a fantastic job. Sarah who works at the front desk is a delight to work with. She made this whole process very easy and seemless. The girls in the office are fantastic as well. Prestige Auto body is run very well. Great business I have used them twice. My car was hit on the front of the car and a couple weeks later on the back of my car. They did a fantastic job fixing my car. I would highly recomment them. Great bodywork. They are 100% trustworthy. Enterprise car rental is down the street, so they call and set up a rental car for you. It was the easier, no stress process. Love this business. Shaun the Manager was very professional and a delight to work with as well.

Brittany, Sarah & Ashley are so friendly and professional! The communication with the service of…read moremy repair was INCREDIBLE! I can't think of anywhere better for getting a car repaired than PRESTIGE!! My car looked brand new when I got it back!!! THANK YOU!!

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

Brought my Honda Ridgeline here because another garage caused damage during their…read moretroubleshooting/repair and would not own up to it. The guys at G&L are very professional, accurate in their estimate, and had my truck ready when they said they would. The facility was very clean, organized and brightly lit. Unlike the other garage that was so disgustedly dirty and dimly lit the mechanic had to wear a headlamp all day. It is difficult to find a real good repair shop, but G&L is a good choice. I will now be bringing all my vehicles there.

Hi my name is Joan and I never do reviews. This is actually my first ever. I had to do one because…read morein today's times it's so hard to get great service. My husband was a mechanic for thirty years and when we moved and had no garage anymore I knew I would have to find someone I could trust. I've had Ernie working on my car for a couple years now and he reminds me so much of my husband, very knowledgeable, honest, and very reasonable. He also does/looks at everything you ask him too. I would highly recommend him to anyone I know. Thanks for everything you've done for me Ernie....

I've been coming here since 2018 and they've been a total God send. They're super friendly and…read morehonest. They won't fail your car for non reasons to get work out of you, they use quality parts. I've since moved to Concord and still make the trip down here just so I can continue using this shop. When I moved up to Concord I tried going to a corporate owned shop and surprise surprise I got the corporate crap that nobody wants to deal with. Kinne Electric Service is a small business so it's really like just working with human beings for a change. I highly recommend them, Matthew and Allen are fantastic, they do a really good job running the place and they're so fair with their pricing, they won't be nickel and dime-ing you. Disregard the couple of negative reviews, this city has seen lots of entitled and disgruntled people.

We will never bring our car to them again. Not only did they charge us $220 an hour but they…read morecharged us a fee for using a credit card and also when we used our debit card instead of giving cash. They also charged us more than was 1st quoted to us. People beware!! Never again!!