Amazing body shop. Clean environment. Fast service. They swapped out stock bumpers and put on new…read morebumpers as well as repair some vehicle damage in a timely manner. Price is beyond affordable and work is excellent. Only thing I'd bug on is there's a little communication- wasn't helped when I walked in the door I stood there for five minutes before anyone came out of their chair to speak to me.

These guys provided excellent service. They were incredibly helpful in dealing with insurance. They…read moretook the stress out of a fender bender. We originally went there because of their support of CareNet crisis pregnancy center. I am so happy that we went to them.

I went to to get my windows tinted, and my experience started off great. The initial communication…read morewas excellent--prompt, responsive, and very helpful. I had high hopes for their service. However, things took a turn after the job was done. About a week after the tinting, I rolled my windows down for the first time, and the tint on the driver's side window peeled away. While I understand that things like this can happen and expected an easy fix, it unfortunately became a frustrating process. When I brought up the issue, the great communication I initially experienced completely stopped. It felt like a battle just to get them to acknowledge the problem and agree to fix it. After about a week of trying to get help, I decided to go to the shop in person. Thankfully, I was able to get some assistance, but the second attempt at fixing the tint was even worse than the first. It seems like they didn't clean the window properly before reapplying the tint, as there's visible dirt and old adhesive trapped underneath. While the staff was friendly at the beginning, the lack of follow-through and attention to detail on the repair left me disappointed. I really wanted to give this shop a glowing review because the initial impression was so positive, but unfortunately, the outcome and poor communication after the issue arose left me dissatisfied. I hope they improve their processes for addressing issues in the future.

This place is top notch, very professional and courteous. I highly recommend his services to…read moreeveryone. My wife's car and my own tinted to perfection.

After approaching multiple body shops to install our spoiler, we took a risk to see if Dave could…read moredo it. Without hesitation he accepted the challenge and had it finished by the next day. Despite a few minor flaws, we are happy with the finished product especially since he was the only person who would help as we called everywhere spanning from Watertown to Syracuse and everywhere in between. Don't underestimate this man, he is definitely skilled in the trade.

Recently had some damage to my 2015 Outlander Sport. Took it to Dave's and the price was great…read morecompared to some other estimates I got. To my surprise I got my ride back 2 days later and it looks great! I highly recommend for any auto body repairs!!! Also, Facebook has their hours messed up...they are open Monday thru Friday.

I needed the vehicle returned to service quickly as it is a funeral vehicle and Nordmann's gave me…read moretheir word it would be ready and spotless and it was. Class act this company

My children got me a simple detail for a mothers day gift and it did not dissappoint. Chris did a…read moregreat job with the interior cleaning considering I had just returned from a beach vacation (sand everywhere), grandchildren food crumbles and dog hair. There was no evidence left of any of it. Planning on getting the 3hr clean next. If you want quality at a good price make an appointment here. Donna O.

There are not enough words that can even describe how thankful I am for Service Plus Automotive!…read moreThey are a very trustworthy buisness that you can depend on and rely on for all of your automotive needs, they treat you like family! They do anything in their power to make you happy and ensure that you will always be safe behind the wheel. Thank you Service Plus Automotive!

Beware... they will try to sell you things that you dont need / aren't necessary. GET A SECOND…read moreOPINION! I just saved 2 grand by going elsewhere.. Also it took them over 90 minutes to do a state inspection which is ridiculous..

We'd give 10 if we could. After our (former) 2021 Prius…read morePrime was T-boned by a motorhome mounted on a Dodge Ram truck at 50 mph, we need a new car. That one was total - yet we walked away with only broken ribs. (Toyota's side airbags and emergency operator system worked perfectly). After other Toyota dealers harassing us with bait-and-switch offers for Certified Used Toyotas, which NOT Priuses, not small, etc., I put a call in to Waite Toyota in Waertown - about 5 hours from our house - on a Friday. Matt Spencer was the salesperson I reached, and he was a gentleman from start to finish. We drove home with our replacement 2021 Prius Prime (this happened to be an LE) Sunday. No upsells, no hassles about money or manager intervention, we got an additional 800 dollars off (we asked for 1,000 off) a good 2021, just like the car that had SAVED OUR LIVES, and in a safe, BRIGHT color that can be seen in all weather. All paperwork, taken care of fast. IN ADDITION, he sent a handwritten, personal thank you note, that was not just BS but showed he remembered us. I would drive 5 hours any time to get such a great experience. Sincerely, Anita P.

My local Toyota dealer could not look at my truck for 3 weeks. So I called Waite Toyota they said…read morethey would work it in as soon as possible. 2 weeks later with little to no communication unless I called for an update..they looked at the issue at hand. The truck was in limp mode. Finally I recieved a call at closing time on a Friday saying they couldn't fix it due to a wiring issue in the dash. Parts were nonlonger available threw Toyota. Wierd. That being said the truck was a 2006 tundra SR5. So with lots of disappointment asked dif there were any options for me to find the part. No help there. I was also informed of a hole in the frame next to the bulk head. With disbelief I responded not possible it was just inspected 11 months ago. The sticker on the windshield showed an inspection due in a few weeks. Knowing my truck would not pass inspection they continue to charge me for labor hours. 3 hours labor plus tax on a vehicle they knew would not pass inspection in a couple weeks. I paid the bill and had a toe service go get the truck. 1 hour away. Upon picking up my truck one of the service people came out and told the man picking up the truck that mice had gotten under the dash and ate through all the wires. Also proceeded to tell him there were several holes in the frame. The gentlemen who picked my truck is called me and asked if I knew about these issues. Of course that is not the story I got from service when the bill was due. I brewed for a week over the integregratity of this service department I had never dealt with prior. On Monday I called and asked to speak with the top manager asking why his people carried out a 3 hour labor charge on a vehicle they knew wouldn't pass inspection in a few short weeks and asked for a refund. Dan was his name and said let me investigate this and i will call you back tomorrow. 2 days have gone by and i have not heard back. I guess the moral to this story is momey definitely a prior not the customer. If i had gotten an hinest call from a concerned department i would have said stop tight there dont do anything its not worth it..but noone called me and they must get that teachings from the manager who never called me back. ​I have to add the rollback driver took photos of the rotten frame and sent them to me. It would have been nice if the service department could have sent me the pictures and gave me some advice not to put any money into this vehicle.

Great job done by this mother and daughter team. I was away on a business trip and she did both my…read morecars as my wife was home. I was extremely impressed to come back to very detail oriented cleaned vehicles at such a reasonable price. The inside was done so well, I was very impressed. She got all the specs of sand out and made the interior and exterior shine like new again. A week later and the rain still beads and rolls off the cars from her waxing; a true testament that she did it right! Also, they did a great job with the leather cleaning and conditioning. You can't go wrong with Hello Kittie's Wash and Detail. I will never use another drive through wash factory on island here again, she doesn't treat your car like a number... she treats it like she is cleaning her own. Fact.

IF YOU ARE PCSing LOOK NO FURTHER. I highly recommend her work. She took my truck in a little…read morebefore 9am, and was complete by 11. This was incredibly thorough. My truck passed inspection at the notoriously stingy VPC all thanks to the work of her and her daughter. I cannot recommend enough. It was cheap, quick, and she is military so she understands the standards for shipping a vehicle off island

Recently bought a Honda CRV, great customer service! No pressure to buy, very professional and…read moreclean! Car had a few issues that the owner had fixed before we came to take a second test drive. Would very much recommend over the big dealerships!

This place is the real deal, and it's owned by an auto repair professional! So you can guarantee…read morethat this place won't screw you over!!