This is a great full-service bike store and shop. Selling both new and used bikes; you can also…read moretrade in your bike as well. Additionally offering tune-up's, repairs, and the team does custom bike and wheel builds as well. I was in desperate need of a bike that could handle more city miles and riding after struggling commuting around the city on a mountain bike. I initially called the shop to see if they had any bikes in-store within my price point that fit my height/weight and within an hour of riding up there I was leaving the store with a new bike. I was able to trade-in my mountain bike and apply the funds toward discounting the nice new hybrid Batch bike I purchased. Purchasing a new bike here also includes a 1year free tune up as well. Great experience and find myself often recommending others here. Bikes for sale here at all price ranges and different types of riding, as well as selling any accessories/tires/helmet/supplies in store. Also have a website that shows current inventory that they keep pretty up to date!

Took my bike in after being assured they could do the job just to get the bike back in the same…read morecondition. No money back just completely lied. Don't even think they touched the bike.

He has lots of new, used bike. A lot are bike people have bought then changed their mind, and Paul…read moresells them.

After my disabling car accident had taken away my balance, I purchased an adult tricycle "Sun"…read morebrand. The best thing I've ever done. Paul put it together and I gave it a test ride. I can cruise, exercise, and look at scenery at the same time! I've gotten attention from neighbors, including the mailman! They ask where I got it. The best at Paul's.

I was trying to take the pedals off of a classic bike I was gifted as a kid that I now wanted to…read morehang on my wall. After legitimately 45 minutes, 16 songs, and a nap form my girlfriend...going to TOWN on this thing trying to get the pedals off. Sweating, pissed at this point, and using more tools than a mechanic I say forget it. I throw in the towel and go to the good ol' google machine (aka smart phone). I call them, they say they can take the medals off for $5. uhhh....HELL YES! I ride the bike around the corner, within 3 minutes they use their magic and I now have 2 vintage pedals in my hand. 10/10 service!!! Please, for any of your bike questions or needs...just call them. sincerely, The cut on my thumb from trying to be a bike guy.

Fast service and friendly, knowledgeable staff! Great bike store! Iconic! I will be going here for…read moreall my cycling repair needs.

wonderful way to see the city and learn lots of fun facts. our guide was very informative and…read morefriendly. My whole family enjoyed the ride. I would definitely return for another tour.

This is a review for a rental and repair, not a tour. I was biking with friends on the Riverfront…read morewhen one of them got a flat. We thought going to Wheelhouse to rent a bike or get the tire repaired seemed like a good idea. We showed up just as they were opening at 11am. The employees pull out the rental bikes and lock them up as part of their opening routine. My friend and I were waiting off to the side when the employee came over and said we were in their spot for their bikes. Ok, so we moved to a different location, she came over and said you're still in our spot. Ok, we moved further away, only to have her come over and tell us to move again. I get they have spots to put the bikes, but after the 2nd time, couldn't she have just pointed out a place for us to wait instead of telling us to move yet again? It was pretty irritating. So they open at 11, but apparently they cannot help you until they've pulled out all their inventory and locked it up outside the shop. We asked about a rental and she just kept saying - I'm busy - I can't help you until I'm done here. We asked well how long are you going to be? She didn't know, but just kept saying I'll get to you when I'm done. We said - well what about getting the tire fixed - how long do you think that might take? Same answer. Don't bug me, I'm busy pulling all the bikes out, and I don't know. Wow. What a crazy process. You show up when they open - but then stand around for 25 minutes while they prep the shop. Maybe do that before your opening time so you can actually HELP a customer when they show up at opening time. Finally, they were done and my friend asked about renting a bike and they showed her the options. She picked one and they got her set up. She was irritated because she's a seasoned biker and they treated her like an idiot. Again, some basic communication with her would have let them know she knew how to bike and that would have helped with set up. Finally, they agreed to fix her flat while we were gone. When we returned her flat was fixed, we returned the rental and were on our way. We were all really frustrated at the poor customer service and kept laughing about how poorly they handled the situation and the long wait just to get waited on. The bike was fine and the flat was fixed, thus the 2 stars.

This place is an old school bike shop that has everything you need for your bike. I've used this…read moreplace to find random parts and things that I needed. Sometimes you don't need new, you just need a part and chances are, he's got it. I currently have my wife's grandmother's bike we found in the attic for a "refurb" as a surprise present. I'm guessing the bike is older than me, I'm in my 30s and 100% confident that it will be done with care.

Cannot remember owners name. But a friend recommended him at least 7 years ago. He's always…read moreFriendly, Helpful, Knowledgeable and best of all his Reasonable prices.

My sister and I were looking at ebikes . We went to a lot of different places and bike blades &…read moreboards was the best place. Rick was awesome he help and answer every question we had. Rick never tried to push us to buy anything. Theresa & Diane Ps We will be back

Love love this store. Their customer service is through the roof. Their assortment of bikes is…read morephenomenal! You get such awesome value for your money from this store! Highly recommend them!

I went there to try out e-bikes. The two I tried were a Townie and an Aventon. Like both. I am not…read morebuying at the moment but there was No pressure, and they were very helpful people. If the person that I was working with was on the phone, then the next one came over to help. That's not a problem because they don't work on commissions. I went during the week and Ingot the attention I needed. Very knowledgeable and helpful. I ended up buying a new seat for my other bike. They are happy with whatever business you give them. My $20 seat was treated as well as if I were to walk out with a $2k electric bike. I will go back once I decide which way I'm going for a e bike.

I went in to get some new tubes for my bike. They were pretty busy for a morning so I wandered…read morearound for a bit until they could help me. I checked out the accessories, which they have a lot of, and some of the eBikes. Once the crowd thinned out, they were very pleasant and made sure I got what I needed. The prices were good and the quality of the stock was top-notch. It's the closest bike store to me in town, and I will surely shop here again.