Had the service for about a year. It's hit or miss on whether they show up. A few times I had to call at the END OF THE MONTH to see if they were coming to provide service and one month they didn't even show up at all nor did they make up for it the next month. I called to cancel in May and was told it would be done. A month later, we were charged. I called AGAIN to cancel and were told that we needed to speak with the manager, Phil Witten to cancel. Why did they not tell me that when I called in May and instead say the cancellation would be processed? Anyway, Phil definitely had an attitude over that phone because we wanted to cancel but agreed to do so. In August we received yet ANOTHER bill and I called on 8/9 and spoke with Lorena who said to disregard the bill. That cancellations take 30 days and the auto pay would be cancelled. To no surprise, our card was charged on 8/16. Our bank will no longer be allowing anymore charges from Dewey Pest Control. I will be calling the corporate office in Pasadena EVERY DAY until someone from the Dewey Oroville office, located at 2870 Feather River Blvd 95965 MAILS a letter confirming that our account is cancelled. I left message for Phil and Lorena at the Oroville office regarding this. Lets see if they call me back. I doubt it. But I would rather deal with someone above Phil Witten at corporate office because the staff at the Oroville office does not do their job. read more

After using Clark Pest Control for almost 7 years, I decided to switch my service over to Dewey Pest Control about a year ago, and it has been one of the best household decisions I've made! Dewey not only is less expensive, but I've received prompt, excellent service and constant communication from this small, but mighty company! *Technicians always contact me prior to service just as a friendly reminder they will be on my property. *Every square inch of the exterior of my house is webbed off and cleaned at each visit. *If I have specific needs during a service, the technician makes all possible accommodations for taking care of it at this visit so I don't need to wait. *A+++++ Service! I switched companies because I wanted more individualized, personal service, like should be being done with all pest control companies. I think the bigger companies are so overwhelmed, that technicians just cannot devote the needed time to each customers' property....So, I moved my trust into a smaller company, and Dewey has not disappointed me one bit! I'm getting that personal service, and being treated like I'm the only customer they have! I would, without a single reservation, highly recommended Dewey Pest Control to ANY interested party. read more

cannot recall the last time i did a negative review for anything but hear me now - do not sign up with Dewey pest.  If someone comes to your door, do not sign an agreement if Dewey is in the name,  If you do, get ready to clock in as Dewey administrator as you will need to call 6-12 times to even get an answer.  Thankfully they have an answering service or I would rarely get a call picked up.  I'll get to it - I have never been so aggravated with any service I've signed up for.  As said, I am VERY tolerant as I understand customer service an be a challenge.  However, heed my warning - DO NOT sign up with Dewey.  I am now about 2 months away from my contract being up (early termination fee), that is fine as I signed up, but, I cannot get ahold of them for the life of me.   The tech actually told me he did a certain request I asked for and when I asked, he lied about it.  He may not have guessed I have cameras everywhere.  Anyway, I am a good person and I will certainly remove this review if things are made right with me or meet them in the middle.  I go to a review as I have nothing else left to do to get to them.  You have been warned.. read more

I had a problem with the office staff and I made a complaint my stars were sad but now I have changed them to happy stars. The management was very responsible and responded almost right away to my problems and asked me to give them a call so that they could handle my complaints. I felt like I was being heard and that they would definitely be sure to make some positive improvement in the Oroville office. As far as my technician goes he stepped up and put forth a lot of effort and professionlism to make me feel better about the company. He pointed out all of the service that they ars capable of providing me, reminded me that the services is what matters the most! He then said with a very sincere smile on his face ''Linda SERVICE is something that you can alway trust that Deweys does better then anyone else''. So between that statement and the professionlism of the management following up on my concern's I do feel Dewey's Pest Control as my rep puts is has GREAT SERVCE! Thank you Mose and Joshua read more

I am a new customer to Dewey Pest Control in Marysville, CA. On Monday, May 14th, I called to ask that my service rep come and spray my yards for ticks because I found 2 ticks on my dogs in a week's time. Zulu informed me that they would not respond until I had my dogs treated and to call back when I did that. I called back on Wednesday, May 16th, and this time the lady (not Zulu) didn't question me as to why I wanted my yard treated and stated that my rep would be out on Friday, May 18th. I waited all day and finally called at about 4:15 and was told that no one had informed my rep that he needed to spray my yard, She said that my rep would call me before 5 to let me know if someone could respond on Saturday, May 19th, but I received no phone call, however, a rep did respond but could not spray because he didn't have the proper equipment on his truck. I now have to wait til Monday and hope my rep calls. To say the least this is NOT a good way to start a lasting relationship with this company. read more

We've had Dewey Pest Control coming to our home since we moved here, in Yuba City, CA, since June of 2006. They have been excellent in every way. They are here every month, and have done wonders in controlling the large cockroaches that seem to thrive in this area. They have also done a superb job of putting out and servicing bait stations to control the huge rats that had taken up residence in the vines that have been growing for years on a neighbor's fence. We used to see these rotten critters running across our backyard and chowing down on the bird food that we put out. The bait stations, with regular monthly visits by our reliable and friendly technician, have pretty well eliminated this unwanted scourge! They also eliminated an invasion of moles that had voracious appetites when it came to eating the roots and bulbs of our flowers and shrubs, and left unsightly mounds of dirt everywhere. We recommend Dewey's Pest Control without reservation. They're the best! Gene and Sharon S. read more

We have had a mouse problem we have found because all the new construction call into dewey pest control and explained our situation and they sent Nate out he is so therow in his job ask he set up glue traps and explained that if our dog was to come into contact with one of the traps explained the steps needed to remove the traps after he was done with that he sprayed the perimeter of the hose and attention to detail is one of his great tools he removed every spider web! As he finished up he gave us a couple of the glue boxes just incase we needed them, and to give him a call if needed.. We highly recommend Dewey pest control Nate is a great asset to the business! read more

For a while I was not to happy with the company! The girls in the office seemed to not care and I could never get help when I needed it. September came around and I had a problem with mice. I called in and found that everyone in the office had changed. The girl there christen was super sweet and she got me taken care of fast! I though well she is new let's see how this holds up. Fast forward to February and I have no mice! Also have called in a few time and am still so happy with the girls in the office. Best choice to change out the girls. Definitely will be staying with Dewey as long as the help in the office is always on it! Thank you girls so much! read more

Today David came to give a termite inspection. I am impressed with his thoroughness. We use another company for pest at the moment, but will be canceling due to the fact that we still have tons of bugs, ant problems, and there were a few outside areas of termite damage that could have been caught, but never were. David showed me these areas and gave pointers in how to avoid infestation in the future. I truly believe that the pest control can only be as good as what they can detect. Therefore, I am grateful David saw a lot more problems so we can get them fixed. I hope the technician they send out in the future is just as detail oriented. read more

We have been using Dewey Pest Control for the past five years. There technician (Moses) is absolutely outstanding. He comes every month on time as scheduled. The customer service we have received from Moses is above and beyond what I could ever expect. He always contacts me directly before our scheduled time to see if there are any additional issues that need to be addressed. Since I live in the country, I have had several issues that he has quickly handled for my family. If you are looking for the best pest control service with technicians like Moses, I would give my highest recommendation to Dewey Pest Control! read more

I signed up with Dewey pest control over the summer. I had fallen on hard times and couldn't make the payment. I had totally forgotten about the company because pest control is the last thing you think about when you can't pay your PG&E bill. I get a call from my local office and the lady lets me know I've been canceled and tells me my balance. I couldn't afford the amount but she worked with me. I'm very thankful because they didn't have to. Very sweet girl she really seemed like she understood what I was going through definitely when my financial situation changes I will be back! Thank you Christina! read more

I've had Dewey pest control for a while now unfortunately the office staff was unpleasant. I was thinking about canceling my services. Unfortunately I had gotten roaches from a house guest I had so I called up expecting the same attitude I always got. Come to find out office staff has changed and the new girl Christina is great! She made me feel like it was no problem and that it happens. I'm very thankful for her help and time she spent reassuring me they would get it taken care of. I had someone out the next day! Definitely staying with Dewey! read more

After moving into my new home I was horrified to find bugs. I mean roaches (ewww) and termites. I came on yelp to find the best pest control out there. Unfortunately my top two choices where not available. I was so frustrated and grossed out I took a chance with Dewey's and am so grateful I did. My technician Moses accommodated my crazy hours and answered all my questions. He was polite, friendly and professional. I have been with Dewey's for over a year and have no bugs or desire to go to any other company. Thank you Dewey's! read more

I wanted to say thank you! The girl in the office was so comforting, I was a little scared because I was due in a few weeks and had a big problem. I want to say her name was Christi or something like that. Other companies made me feel like I was trash, once they heard it was a trailer they didn't want to help. She had the sales guy come out and he was friendly not pushy at all. It's nice to know money doesn't effect the way this company treats people. Problem got fixed and I'm so thankful. Give Dewey a shot you will be happy. read more

I just have to say David the branch manger is so nice and respectful. He's such a family man I called and explained my criter problem to him and told him I have kids and a wife and I needed the criters gone and he was there within two hours and he took really good care of me. The office ladies were so plesent on the phone. And the prices are really fare. I am not going any where else Dewey are my guys. Ps you rock David thank you again read more

Our buisness has worked with dewy pest control for a couple years now. And they are always so great. They are always on time for any services needed. And there receptionists are the best. So polite and super helpful . receptionist kristina is always so helpful and has the best customer service! Makes talking to people and schedualing visits so much easier. Dewy pest control are defenitly the experts everyone needs. read more

I spoke with a young lady Lorena from dewey pest control , she took pride in her work , helped out in a timely fashion and Job well Done , she even called with a follow up call to check and see how the crew did, Great services and she was really professional, I would highly recommend Dewey Pest Control, since they have Good workers like Lorena, Thanks for the Help. Job well Done! read more

we tried a lot of companies and finally got someone who we can depend on. The best person we have ever had around our ranch of any pest control company is their man Moses. Moses has set the standard for anyone who has ever done this type of work.his services for us are very many. Moses goes the extra mile for us ,We can't thank him enough.Terry & Cindy Mann Ranch Smartsville read more

Moved to Oroville and needed a good pest control service. Well i found it. Deweys Pest Control is a great pest control service. The technicians name that services me is LEE. He is such a great tech. Hes available always for questions I may have. Hes very professional and knows his job very well. I would highly reccomend DEWEYS PEST CONTROL and of course LEE. read more