I would like to thank EcoGuard for having an employee like Adrian. Professional, knowledgable, and articulate Adrian answered every question with a confidence that made us feel we chose the right service. He let us know before the treatment what to expect ,the necessary precautions and time needed to be safe. He did the same after the treatment. Thank you Adrian and thank you EcoGuard read more

Sacramento service. This is our first time requesting pest control so we imagined that there would be an actual inspection of the house to figure out hot spots and all. That didnt happen. Communication and Quality of service is average. read more

Great job and friendly service. They even offered a competitive price. Would recommend

We were on the hunt for a new pest service after decided that the prior company was just doing the bare minimum. We live near the river so there are lots of rodents, bugs, etc. I went to Yelp to find a new company and stumbled across EcoGuard and all of their positive reviews. I submitted a request and was actually called that night (which seemed like after business hours but I was free!) to schedule an appt. I did share that I wanted someone with experience, who understood the area, and would be available to come as needed. Shawn, our technician, has now been out multiple times. He is friendly, incredibly knowledge and you can tell just wants to help. We recently started having a bee issue. I called to have him come out and he came the next morning but unfortunately the bees were not swarming in the area they had been in the day prior. He asked to try and take a photo of the bees when we saw them again, since they can't do anything about honeybees. After many tries I got a photo, text it to Shawn, and he mentioned to call the office for an appt. I did and he was able to come out quickly, at a time that the bees were out. They weren't honey bees and he was able to treat the specific area where it seemed like maybe they were going into the attic. EcoGuard has been incredibly helpful and responsive. They want to get someone out to you quickly which I appreciate! read more

Indoor and outdoor pest control service for most bugs and spiders. They completed all the requested services and responded quickly with a quote. Customer service could also be more friendly and professional. Hopefully they improve their communication to save everyone time. Overall, they still did a good job. Thank you for calling back and explain the situation. read more

We have been dealing with EcoGuard for about four months now. This companies employees do not communicate with one another. Know in advance as a customer you will be dealing with call centers all over the place, not with your local EcoGuard branch. This is where communication starts to break down.We have yet to have an appointment go smoothly. No one in the office takes accountability for mistakes in scheduling or incorrect information. We get texts telling us when our next appointment for service will occur without a call to inquire if we are available, assuming we are home and waiting for EcoGuard to show up. We have been given windows in which to expect a technician where they never show up. When asked about time windows not being honored on numerous appointments we were told they don't offer time slots. Another example of office staff not being on the same page. This companies one job is pest management, they just can't get it together. We ended up calling someone else who took the time to show where the house was vulnerable to pests, showed us that we had bats!!! and, was able to climb under our house with no problem. We first hired EcoGuard to help with excessive ants on the property. We've had Four different technicians, each one telling us conflicting information. We were told we needed ant baits but our technician was out at the time, but would drop some off the following day. This never happened. When I called I was told the warehouse was completely out. Then two days later someone appears on our ring camera with five baits, leaving them on the porch. We were out of town so baits worked and we had a mess to clean up upon returning home. We then asked for help with rats/mice in the backyard. The technician set up two bait stations and left. I asked if we needed to do anything in the garage... I was told to buy some rat bait and "throw it around the garage". Something has died under our house. We called EcoGuard. The perimeter of our house is sealed off, it has to be something pretty small. The technician arrives, first thing he says is "gee, I don't know if I can fit under there" my husband is bigger than him and he fits. Then he says "I was not aware that you had an animal under your house". So I called EcoGuard. Turns out he had been notified, it was in his work order, Crespin, just didn't want to crawl under the house because he had a bad knee. This is understandable but maybe this should have been discussed with his manager before wasting our time. Justin at EcoGuard tried calling him directly while I was on the phone with him trying to get a resolution, but Crespin said he wasn't going to answer his phone for Justin or his supervisor. He also said since he couldn't smell anything from the other side of our house he thought it was in the attic. He didn't have a ladder(mind blowing) since they have to crawl in attics routinely. But, decided to leave when he heard me talking to Justin. He said he didn't need to be "talked down to". I never talked to him, my husband did. However he did hear me talking about him to Justin at EcoGuard. I did ask him to wait outside until we got things sorted out, but he was so fragile it was over and done with. We ended up calling a different company altogether. This is a company that has excellent reviews, that's why we went with them. In hindsight, we regret every second we have had to deal with them. Customer service is cordial but lacking in follow through and true service. Crespin is by far the worst technician of them all. Being dishonest and disregarding calls from his employer is the type of behavior that will drive a company into the ground. Many other companies to choose from. read more

Chris is an exceptional technician. I have been with Ecoguard for several years and they service 3 separate locations. They're honest, dependable and customer service friendly (like the old days). You get live phone conversations and same day responses. They use quality products too. I love this company. read more

After a bad experience with one technician, Jarvon restored my faith in Ecoguard! He came to "reservice" my home after a different technician claimed he serviced my home. Jarvon came, to my home and did an exceptional job! He was thorough and ensured he checked all crevices around my home! I highly recommend Jarvon! read more

I have been using ecoguard for years. They offer more than just basic pest control. Aside from the monthly preventative care, I've also done inspections and they just recently closed off any entry points to prevent rodents. In the summer they offer a preventative mosquito service as well. All the technicians are great. Each and every single person is professional, friendly, and responsible. They always make sure my gate is shut after. Most communication is via text/email and it's super simple and straightforward. I am not sure how the pricing compares, but it's great service and I feel the price is reasonable. It's your home, go with someone you can really trust. =) read more

Rodent issue resolved in the first month, great team. Highly responsive and communication is great. Thank you guys!

We had a bit of a rat problem and needed to have some exclusion work done to prevent them from entering our home. I was understandably concerned and freaked out, but I had the best experience with this company and specifically with the technician, Tyler. He was professional, punctual, friendly, knowledgeable and a hard worker. He really put my anxiety to rest over the process and explained everything very thoroughly to me along the way. I highly recommend EcoGuard and ask for Tyler if you have the opportunity! read more

They reached out quickly and had us scheduled within a few days. They had to reschedule the first time, which I luckily was able to accommodate, and then worked with us to schedule another visit to give us time to move things in the garage for treatment. read more

Service is exceptional with excellent customer care and communications. Service professionals administering treatment are friendly, knowledgeable, and always willing to answer questions about items of concern with our property. Highly recommended for pest prevention and management. read more

Jarvon is a great tech. He has serviced our home twice now and has been a pleasure each time. The service itself has also been highly effective dealing with the ants in our neighborhood. We will never be 100% rid of ants in the neighborhood but the barrier treatment keeps them out and away for months at a time. EcoGaurd also takes calls on the weekends which is better than a lot of companies. read more

I submitted a Yelp request for wasp removal and general pest control for my one-year-old home. Funny enough, this company came highly recommended by my supervisor, who also uses their services and spoke very highly of them. Out of all the quotes I received, theirs was the most reasonable and fairly priced. From the start, my experience was excellent. The representative I spoke with, Jay, was extremely responsive and thorough. He explained all the plans and services in a way that was easy to understand--which I really appreciated as a first-time homeowner who has never hired a pest control company before. I confirmed my service choice over the phone, and to my surprise, they were able to come out to my home and get started within an hour. That kind of responsiveness is hard to beat! The technician, Mat, who performed the work was equally impressive. He clearly explained the differences between the treatment options and let me decide which was best for my home. He walked me through his action plan and, to my surprise, discovered three wasp nests instead of just one. His thoroughness and attention to detail gave me a lot of confidence in their work. Overall, my first impression of this company has been outstanding. I truly appreciate their responsiveness, professionalism, and transparent communication. I'm looking forward to continuing with their services and will be sure to provide an updated review after my one-year mark! read more

I've been using EcoGuard since 2016. I appreciate the services EcoGuard provides, I trust it for my family, and I've loved the reps throughout the years. Curtis especially I want to give a shout out to. He found a hidden male black widow for me in my treadmill this week! He also reassured me on some bees we had in the trees and did a thorough job on our regular treatment service today. You can't go wrong with anyone from EcoGuard. Love this company! read more

We had a great experience with Ecoguard, and I especially want to recognize Jarvon, who handled our service visit. Jarvon called about 15 minutes before arriving, which I really appreciated. Once he got here, he walked through the house with me and pointed out key areas of concern. He was thoughtful and proactive, adding additional traps in spots he believed would have a higher chance of success rather than just sticking to the bare minimum. He was patient, easy to talk to, and very respectful of our home, including wearing shoe covers while inside. He worked efficiently without feeling rushed and took the time to thoroughly explain the quarterly plan we purchased so we knew exactly what to expect going forward. Overall, the experience was smooth, professional, and reassuring. Jarvon made what could have been a stressful situation much more manageable. I'd definitely recommend Ecoguard and would be happy to work with him again. read more

Curtis helped us out and he was so nice, informative, professional - definitely grateful for his help!

Nick came out today to cement up an area where rats had been working to get in my garage again. He knew exactly what to do and fixed my problem! He assured me that even when my contract ends, they will make sure no rats make it inside. This company is the BEST! They respond when I call....I decide if I need them and they come out to resolve my issues. I HIGHLY recommend this company! read more

Corey is the man! He provided probably the best service I've had at my home to date! We've been with eco guard for a few years now and they've always taken great care of us. Corey was awesome and highly recommend him servicing your property! read more

Curtis J. provided a great first experience with Eco Guard Pest Management. He was friendly, polite and very informative about the services being provided and future servicing. read more

Great customer service! Thank you Corey for coming to our house early and taking down 9 wasp nests!!

Jarvon Jones has the best customer service hands down. We continue to remain loyal customers to this company because of this associate. There are two companies down the road from us and we will not give them our business because they do not know what quality customer service is. EcoGaurd of Folsom CA will continue to have our business as long as our service technician continues to stay on with them. Thank you for good old fashion quality customer service, very hard to find these days. 4.6.2026 read more

I had my initial services with Ecoguard today. Akoni was extremely helpful and communicative in getting my account set up and my technician Jarvon Jones was friendly and walked with me around my property to hear my concerns before starting. He then took the time to do a thorough job instead of just rushing through the service, which I really appreciated. I definitely plan to have them back! read more

After moving into our own place we originally used Pestie and were spraying ourselves. After a while they changed changed some things (sprayer and nozzle on the bags) and after having ants make their way in during certain seasons multiple years in a row we decided to just have professionals help us. EcoGuard responded right away and was able to help us by spraying around our garden and house and laid ant trap around the house. They let us know if we do see pests they'll come in as much as we need to do some extra sprays, but so far the regular visits have been doing the trick. Their team is friendly and polite and we haven't seen many bugs in the house since working with them. It does cost more than Pestie did, but it seems to be worth it for the peace of mind and having that extra task taken off our hands. I'll update this once we get through the summer, it seems to be the time the ants love to try to come into the house the most. I'm crossing my fingers that we keep them out this year. read more

Jarvon has been taking care of our house for quite some time now. He's always so detailed and thorough in his work. I really appreciate how he carefully puts our slippers to the side, neatly lined up, and arranges the toys to prevent them from getting sprayed. It truly makes a difference! read more

Corey was fantastic. Very fast and efficient, and very knowledgeable and charismatic. Looking forward to continuing the service

I've had ecoguard for over 8 months now and Jarvon has been one of the best! He was on time and professional. I appreciated how thorough he was with de-webbing areas like my backyard and hard to reach areas of my garage. I love that this business has Saturday availability. I will be requesting Jarvon to service my home from now on read more

As usual Jarvon never disappoints! Always respectful and does a good quality service!

Have to double down - I've been working with EcoGuard for 6 months and cannot say enough positive things about their exceptional customer service and the effectiveness of their product. It's super quick and easy to schedule an appointment and they usually have same or next day availability. Curtis is my recurring technician and he's the absolute best. Always shows up with a smile, recalls and asks questions from our prior conversations (we had a lot of visits during the rodent inspection follow-up phase), and works quickly and effectively to get the job done. Also, he ensures I have an opportunity to share any specific trouble areas at the start of the appt so he can make sure to knock those out when performing the service. He goes above and beyond and I even double checked when I made my appt to ensure he was still my tech! Also, to quickly follow up on the rodent entry point barrier exclusion work, Tyler was assigned to the job and his handywork exceeded expectations. He was super kind, quick, and the job was definitely done by a professional. Highly recommend. read more

Antonio was outstanding! Everything was as expected.... Great service, arrived on time. Excellent!!

Amazing service customer service wise and technician wise! Would recommend to all my family and friends! Thank you!!!!

We have had EcoGuard as our pest control service for a year or so. Our technician Rueben Perez is professional, friendly, dependable and thorough. He calls a half hour before arriving, completes whatever is requested with no complaining or issues and then provides a detailed report of what he did. EcoGuRd is also very responsive. If we need him to come back out, EcoGuard will send him back out within a reasonable timeframe without charging us. We appreciate this extra customer service from the company, which we believe sets them apart from other pest control companies. They've earned our 5 stars and we would gladly recommend EcoGuard and Pest Control Technician Ruben Perez to others. read more

Since I started using EcoGuard for rodent control there has been no sign of pests after the initial visits. Very happy with the professional service. Crespin is very knowledgeable and gives good tips. read more

We wanted to leave an additional update. Daniel takes good care of our house and is always responsive and flexible. He also takes note of the areas we are concerned about and the various bugs we have seen. He is very polite and professional and gets the job done. Many thanks Daniel and the Ecoguard team! read more

I have been using EcoGuard Pest Management for years. What first brought me to them was an issue with ants inside our home. I researched the local pest control companies, and EcoGuard seemed to best meet my needs because of their eco-friendly approach. I also appreciated that they are a family-owned business. They took care of the ant problem, and then later a problem we had with rats. We have been getting regular service for years now, and I am always impressed by the professional service technicians. Andrew was our service tech today, and he was friendly and took the time to answer my questions about their products, specifically since we have a new puppy. They always notify me the day before a service, both by email and text. And they have a website customer portal that you can log into to see what services they provided, areas/issues targeted, and products used. I think they are a great company, and they are competitively priced. They have a very informative website, so check it out. Highly recommend. read more

Jarvon is so nice and knowledgeable!! so glad when he comes to take care of my bug issues. He teaches me something every time he's here.

Curtis from ego guard has been coming to my home for years and goes above and beyond. Very thorough and professional, he's the best!

Been using them for 7 years and they are great. Very accommodating and their staff is 10/10

I hired them for a termite inspection, even though I was fairly certain I had termites from the mud tubes I'd found. They were very quick to respond, fast to schedule, and came out promptly. The technician was kind and thorough, and I received my inspection report quickly. My one frustration: when I followed up with questions about pricing via email, they told me I'd need to call in instead, they weren't able to address those questions in writing. The in-person experience was great and felt personal, but not being able to get straightforward pricing questions answered by email was a friction point that factored into my decision not to move forward with them for treatment. read more