This experience was a lot better than the previous visit or for their location on Camp Bowie. A…read morefew years ago, the location on Camp Bowie charged me $20 to notarize a document. The location on South Hulen only charged $10. I'm not sure what was the difference. Anyway, I had a great visit on today's trip. The store manager was great in getting the document notarized, and there wasn't any wait. Very smooth and flowing from start to finish. If I'm ever in the area again, I'll gladly stop by.

It pains my heart to write an unkind word about this UPS store. I've been coming here for…read moreyears...and have been recommending this specific location to my clients and students for so long. I've always told Dante and the other sweet staff how easy they make my life. Please know...I'm only writing a review about THIS experience - and only after no response to two requests to discuss directly via phone and email. I went into this store recently on a Thursday about 5:30 pm. I went in to do a return using a code sent by the company I ordered from. When I walked in, there were two people behind the counter, a young woman and then a young man named Will. I noticed as I was handing him the box that there were two labels with my address on them. One would be covered by the new return label but I wanted to remove the smaller yellow sticker that had my name and address on it. We had a traumatic incident when I was younger that came about from someone retrieving our address from a trash container and I'm always super careful to remove my name and address from things now. Will said he was going to cover the larger label with the return one. I showed him the smaller yellow one and asked if he had some scissors to remove that one with. He said they did not have scissors in the store, which I thought was strange - it's a shipping store. Please know - there was no one behind me in line. I wasn't holding anyone up. I checked the smaller label hoping I was wrong. I had a brain tumor removed recently that affected eyesight in one eye so I wasn't 100% sure my address was showing. But it was. I had no idea there was a problem until there was. It escalated SO quickly. I'm still not sure what in the world happened. If there is store video, I'd invite everyone there to view it. Because maybe I asked the wrong way (Which isn't like me...I'm a chubby people pleaser who goes out of her way to come to this store and also hates confrontation. But please check the tape if there is one.) I asked if he had a pen so I could get it off that way. He said - and I'm not kidding - "Yes, but I'm not going to let you break it to get that label off." In my business, I remove about 30 price labels a day. My employees carry plastic scrapers so we can surgically lift one corner and then carefully peel back the label. At NO point was I going to break off a pen doing it. I do watch a lot of Dateline but I'm in no way a violent label remover. My keys were in the car with my mom. When I asked if I could go out and get them, he told me he'd have to cancel the transaction if I did. My car was 12 steps from where we were standing. I looked down and he had maybe 18 disposable pens. I told him I'd pay him $10 if he'd just let me use that pen (pointing to one.) And again - I'm not joking - he YANKED the pen holder up OVER his head and said "YOU'RE NOT USING ONE OF MY PENS!!!" At this point, I blacked out. He asked me if I just wanted to cancel the transaction. He started to RIP UP my tracking slip. It's literally almost ripped in half sitting on my desk now. I think someone came over to see what was going on. I truly can't remember. I asked the woman standing next to him if she could have Dante call me. In her kindest and most helpful voice, she told me he was out for the day but suggested I email him. And I did that but no response. At NO time did Will offer to remove the label himself. That could have been SO easy for him. Why would anyone go so out of their way to not want to help take care of something that could have been taken care of in SECONDS? Believe me, I'd be the first to tell you if I was in the wrong. I've played this over and over in my head trying to figure out what happened. This seemed so unnecessarily aggressive and physical - the pens in that cup almost went over the back of his head. And to start ripping up my tracking info? Because I wanted to remove one label off my package? He literally held out his arms in front of him and started to rip it in two. I don't even know what to say. I would give this store 5 stars for every other transaction I've had with them. But this experience left me shaking for about 20 minutes.

This place was great! It was open when the post office wasn't and couldn't have been more helpfulread more

Customer service was outstanding and quick! The decor of this business is so exceptional and Fort…read moreWorth style that you forget you're in mail and shipping store.

The staff at Big Tom's has been really helpful anytime I have had a request or question. The…read morefacility is very well maintained. The road inside the facility is maintained. The electrical outlets are well maintained. The gate is secure and always available. The pricing is competitive with other facilities. Overall I have been very please with the service and quality of Big Tom's. Great place!

Convenient location. Staff responds quickly to text. Gated with keypad. Electricity at unitread more

Staff is polite and respectful. Even when there is a line they do their best to move you through…read morequickly.

Great storage. The units are clean and well-spaced. Coded gate provides extra security. Special…read moreshoutout to Omar at the front desk! He is hands-down one of the best customer service people I've talked to and made the whole renting process very streamlined.

The reviews lead me to believe this closed, but it is indeed open!…read more No receipts for dropping off packages, but easy location if on your route near camp bowie. Located immediately to the left when you walk into Perrone pharmacy. Hours are 8-4:30 Monday through Friday 8- 12 on Saturday

Luke and James were very professional and up front about everything. However the rest of the…read morecompany not so professional

1-800 - Got Junk is way overpriced. They advertise coming out to give you a quote but in reality,…read moreonce they are there they are likely getting the business. We had a studio apartment with the removal of a king-sized bed, a loveseat, recliner, small tv stand, night stand, and small desk. Additionally had 2 light tvs and a computer. There cost, $775. I would highly suggest shopping for other junk removal companies as they take advantage of the location. Look at any of the other "1" reviews. They are factual about over pricing for the value.

I made a phone call in desperation on a Sunday....we had it all lined up and it was delivered…read morepromptly on Tuesday morning! This dumpster is bigger at 15ft than the ones I was considering and I'm so glad I chose that one. Juan is amazing and super responsive. I highly recommend Maverick as they also had the best rates in town!

Fast response and even faster delivery of a dumpster. Price…read morewas good and service was excellent! I really needed the dumpster over the weekend and they came thru and dropped it off Saturday morning and sent a picture. Super great experience dealing with Juan at Maverick Dumpster rentals!