The UPS Store November 9, 2025…read more (5/5) This is a smaller UPS Store location, but it more than makes up for its size with excellent customer service. The staff were friendly, polite, and very helpful, making the entire process quick and easy. Everything was handled efficiently, and the overall experience was welcoming and stress-free. Exactly what you want when stopping in to ship or drop something off. Highly recommended.

This UPS locks doors early. I know it's Saturday but guys…read moreinside just waves customers away. Go FedEx

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.

This UPS Store has been a cornerstone of my business for years. From the very beginning, I've…read moredepended on them for mailbox services, printing and copying, shipping and mailing, and notary work--and they've been consistently reliable across the board. What truly sets this location apart is the owner, Aziz. He runs his store the way local businesses should be run: he knows his customers, pays attention to details, and treats people with genuine respect. There's never a rushed or impersonal feeling here. Aziz and his team take the time to make sure things are done right. The staff is outstanding--professional, friendly, and efficient--and the experience is always smooth. As a business owner, that reliability matters more than anything. I trust this store completely, and that trust has been earned over many years. If you want a place that feels like a true partner rather than just a shipping counter, this location is hard to beat.

Terrible, they just try to take more money from you. I went to return a package, at first they told…read moreme that I need to print out the label, then second time I went there with the label, they told me a need a box, my item was still in its original package. They offered me a plastic bag at $3.99. I never experienced such terrible stuff at Keller's UPS store.

yiou refuse to refund me a lable printed wrong and divert the issue.the address at from was…read moresupposed to be 1101 brickell ave n600, miami, fl 33131 and it was stire address. the address was shown to them several times on a piece of paper and all is redorded on a camera..the lable is not used and i had to pay at another ups store for a correct lable bc u r incompetents there and ur store was closed and the matter was urgent..i want the refund asap or i m suing u in court..i already disouted with credit card bc its ur problem as u did not do it correctly and i have proof oi paid again for a correct label ..and u divert trge pb talking only about addres..u r thieves liars incompetents and completely morons u have 24h to refund me or i m reporting u fro fraud and scam at fbi, ftc and anywhere else

This UPS Store is my fav. Why? The staff is very efficient and polite…read more No matter how busy they are, they always greet people coming into their store and take care of business efficiently. Thank you for being professional and friendly!

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

Gregory provided excellent customer service. He truly exceeded my expectations. Keep up the…read moreprofessionalism and efficiency!

Dear credit card, I…read morehave always tried to pay on time, but I am still subjsect to the whims of the bad home delivery services given by my local Grapevine postal service. I have complained before, but nothing ever seems to come from it; almost once a month there is at least one bill I never receive, and last month it was yours. They seem to have great service inside their local office, and I and I hear they are stellar at passport services, but they can't seem to deliver a letter to my apartment complex's mailbox center to save their lives. I recieved this month's bill and realized that I had never received last months. I spoke with one of your customer reps, and because my payment history was otherwise spotless, she agreed to drop the late charge, but I will still need to pay the interest (I don't mind, it was minimal in this instance). So, my thanks to you for that. Just to shoot the breeze on another recent experience, a package I ordered back in March never arrived, but when I emailed the company they told me that the package had been returned to them as having an incomplete address. Apprrently they had to destroy the item that was returned, and create it again to be remailed to me. (Me and the internet, I will double-check the next time I place an online order to be certain that I am getting trackable shipping.) I actually stopped by the office yesterday, and the counter rep said the shipping shouldn't take more that seven days for a package that size. I expect to see it in my mailbox by this coming Saturday. And the office was sold out of Betty White stamps.

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

A bit pricey but wonderful service. My go to for mailing packages!! Minimal personnel turnover.read more

Pack N Mail, a super easy place to drop off your FedEX and UPS packages. The guys who work here are…read morevery easy to work with and knowledgeable in sending packages. You can also buy boxes and it looks like you can rent a mailbox here if you are into that sort of thing. The hours are nice, the store is clean. I mean what else can you ask for and write about. The last time I was here was to get some stuff notarized. Which they do for $6 which is the perfect price for me. The process was super quick and easy and not a hassle. This store is my "go to" store for mailing my packages and getting things notarized. You could go to the post office and wait in line, but why bother when you can come here, for super fast service.