Made three visits over the course of two months and they could not determine what was causing my…read moreskin infection. Prescribed two different antibiotics and two different creams that didn't work. Never received test results. Record of my visits were never sent to my primary care physician either. Guess it's time to seek treatment elsewhere.

I am NOT HAPPY!!!!!! I went into the office on Arbrook to have a small growth removed. I saw a PA…read moreand she removed the spot I went in for and several other spots and I had a biopsy and was charged a little over 400.00. TWO WEEKS later the original reason I went in was still there and I was told I would be charged again for the same procedure. I am very unhappy and since I will be charged for another visit I have decided to find a NEW dermatologist. They only care about money and not the quality of work !!!!!!

Dr Williams has treated my family for a few years now. He has been very helpful on getting our…read moreconcerns taken care of. His entire staff has always been professional and friendly. He has been great. I definitely recommend going to him.

I've been dealing with problematic skin off and on for years and when my mom told me about Dr…read more Williams, I made a long overdue appointment and I'm glad I did. Dr. Williams was friendly, professional and knowledgeable. He addressed my questions, prescribed me some things for a new skin routine and sent me on my way in under an hour. I've been using the things he's prescribed me for some time and I've seen a noticeable improvement in the health and overall look of my skin so I'm extremely pleased. The office is clean and the staff has been friendly in my interactions with them. I would absolutely recommend Dr. Williams to anyone wanting to address their skin care needs.

I had a terrible experience with Mimi. I'm glad she doesn't treat every patient the way treated me…read more I work in a hospital setting and have seen maby providers talk to patients for the past 15 years... even those with sub-par bedside manner are leaps and bounds better than her. She was dismissive, ridiculed me, made disgusted faces towards me, gladly took my payment and still hasn't called in my prescriptions. I will never return. The people who say she is professional and helpful must have gotten the Dr. Jekyll's to the Mr. Hyde that showed up to my appointment. If you need a provider who can help you through the process of identifying potential problems, treat you with empathy, I'd suggest going somewhere else.

I have been going to Mimi for years and she is helping to make the years go backwards. She is fast…read moreand professional, yet she is also caring and interested in you as a person. I feel safe with her medically but when she is doing cosmetic dermatology, she also has an artist's eye that most medical staff do not have! Thank you Mimi!

First visit 1/13/17: appointment at 10:30 am signed in @ 10:30 Requested $60 copay @ 10:45 Waiting…read moreroom until 10:49. In the room waiting for Dr. Moore from 10:50 - 11:13. She came. She looked. She diagnosed. She recommended treatment. She is gone @ 11:16 am. Maybe she is that good (3 minutes) Nurse Practitioner scheduled follow up appointment about 2 weeks out. I'm out of room @11:19. Picking up ointment at front desk @ 11:20 $28 Cicalfate now out of the office @ 11:21. Downstairs pharmacy @ 11:22 - 11:26. Prescription filled Xolegel covered through insurance @ no charge. In my car @ 11:27... We shall see! Update 1/18/17: after 8 uses (Friday night Saturday morning/night Sunday morning/late afternoon Monday morning/night [noticed spreading that evening] Tuesday morning - over a five day period) of Cicalfate the condition worsened. Contacted the office about refund and got an unexpected response... If Dr. Moore recommended it you shouldn't have caused a reaction - but I did. Rescheduled appointment for tomorrow morning to examine the condition and then they will discuss further treatment and/or refund. Update 1/19/17: appointment @ 8 am in signed in @ 7:50 in the back room @ 8 am Dr. Moore in @ 8:06 - 8:13... She indicated more steps to treat condition. There will not be a copay today since I was just in... The reaction to the Cicalfate could be to the higher level of inflammation. So, now she prescribed Elidel that should knock out the inflammation and then the Cicalfate should bring back the color. Moved original appointment from January 25 to January 30 to see if it corrects the reaction/condition. Informed to call back just as I did if it causes a reaction. Out of the office @8:16 in pharmacy @8:20 - 8:31 am for Elidel for $25. Alright...!

i got my mole removed like a month ago i think?¿ i dunno, sometime in october 2020. idk why there's…read moreso many bad reviews, the procedure and wait time in the lobby wasn't bad at all. I waited only like 2min and then got called to the back to get my mole removed. First, they cleaned the area, numbed me (it was tolerable, the needles just felt like little pinches) & then they cut the mole out n stitched me up :)) My skin is healing up really nice. However, i accidentally hit the scar really hard and it bruised up again, but iced it and put cicalfate (skin repair cream) on it every night and it's fine again lol that was my fault oopsies i'm clumsy. But yea, i'm happy with the results, they did accept my insurance, but we still had to pay, but i didn't mind bc i wanted my mole gone lol.

This is the best Dermatology practice hands down! I drive from far west Ft. Worth just to see Dr…read more Nguyen. His front desk rep is very professional and nice.

Very rude front desk personnel. After the doctor removed a spot on my chest, the front-desk lady…read morerefused to make a follow-up appointment for me until I verified my own insurance. And this was after they already had my insurance info and the doctor had treated me. I tried to explain that nothing had changed in the intervening days, that my insurance was the same, but she simply refused to set an appointment. Fast forward a few years and I decided to give them another try and...exact same problem. She will not even try to set an appointment for me because I did not have my insurance card in hand when I called. I told her I would bring the card with me to the appointment, but she not only refused to set an appointment but proceeded to yell and hang up on me! Yes, she actually hung up on me when I offered to bring my card with me to the appointment. I'm 66 years old and I have never in my life run into any so-called medical "professional" (to use the term loosely) who is so absolutely rude and uncaring about their own patients. For the record, I filed a complaint with the Texas Medical Board, the first two paragraphs are a copy of the complaint I filed. I hope that others will do the same, someone should put an end to this nonsense. Such unprofessional behavior is never acceptable, more so when it pertains to our health.

Dr Steinman is a physician who cares about his patients. He's available for questions and takes his…read moretime. He's academically well know. And has published many articles. He's also got a great sense of humor!

I love Dr. Adams and her staff. Dr. Adams is so kind to me each time I visit. I'm a bit on the…read morehypersensitive side due to family history and she reassures me even if I point things out that I might be nervous about (even if I may have pointed them out previously). Thank you to Dr. Adams and staff. You are all appreciated.

I wouldn't know... I couldn't get past the front desk scheduling snob to even see the doctor. I…read moregave her the Medicare information for my disabled son and explained that he also has a special Medicaid waiver that will pay for anything Medicare doesn't. She said, "Medicaid?" and I was placed on a lengthy, awkward hold. When she came back, she said, "I've just been told that we don't take Medicare/Medicaid patients." I said, "What? That makes no sense. Okay, then I'll file his Medicaid. You can just do the Medicare." She repeated her previous statement, told me to have a nice day and hung up on me!! I guess the phrase on their website "OPEN TO ALL" doesn't apply to every ALL! Boo to them!

I recently went back to Dr. Nguyen regarding a suspicious spot on my face. He thoroughly…read moreexplained the possibilities and various outcomes that may occur once we have a biopsy done. I feel like I am in good hands and anticipate his usual high level expertise. I know I will be treated with care and precision. His staff was as courteous and engaging as usual. I'm glad to have Dr. Nguyen managing my dermatological needs.

Excellent doctor, listens carefully and explains things very well. Answered all my questions and…read morenever seemed to be in a hurry. He has been practicing many years and his experience really shows. I plan to return the next time I need a dermatologist. Oh yes, the office staff was the nicest and most helpful I've ever encountered. 5+ stars!

everyone is friendly. Dr Serralta is the best. My dermatologist I had been with for years could not…read moregive me an appointment when my face was in pain. 3 months was the first available. I was in disbelief, my daughter goes to dr Serralta so I called. NEW PATIENT - 8:25 appt THE NEXT MORNING. She's caring and takes time with you, I really can't say enough about her.

Very excellent health care. Dr. Serralta and her staff are extremely courteous and knowledgeable…read more Dr. Serralta takes time with her patients and treats them with respect and dignity. Highly recommend her and her staff.