I had cataract surgery plus astigmatism fixed. Great practice from front office to nurses to Dr…read more Potter. Excellent experience

I can't see in the dark & yet they schedule me for a 6am appt. My 1st appointment I was there 2…read morehours & the Dr didn't spend more than 10 min with me. He never mentioned my dry eye issue which I've had 30+ years. I had to bring it up after my 1st cataract Sx. He looked & said oh yes, you have dry eye. So far no change in vision & 2nd Sx in the a.m. Not sure this was the right place to go to. This place seems like a factory, bring them in, get them out. Actually, the person that called me today said we need to get you in & out ASAP. No regard to my vision for driving. I must admit that the staff for the most part is pleasant (a few exceptions). Also, how many places make you pay in advance?

Everything! Atmosphere. Timeline. Information. Professionalism. Courtesy and hospitality!read more

EXCELLENT, COMPASSIONATE, and KNOWLEDGE physician. The office staff are very kind a professional…read moretoo! Top care!

Dr Zotovic is the best. She is caring and attentive in so many ways…read more One of the many things I love about her is that she is so knowledgeable about vitamins, and will prescribe them rather than going to medicine unless absolutely necessary. A long time ago a different doctor prescribed m antibiotics. I asked if it was necessary... he said "Not at all, but if I don't prescribe medicine my patients don't think I am doing my job." Give her a try... you'll be glad you did.

Dr. Zotovic is wonderful. She is kind and compassionate and has made me feel very comfortable and…read morewell cared for whenever I've seen her. I highly recommend her.

I highly recommend this place and this doctor in particular. The entire staff is extremely…read moreprofessional, very caring and competent. Can't say anything negative about any part of my multiple experiences with them. - Marti Healy, Aiken, SC

This office bent over backwards to accommodate my crazy travel schedule and got me right in. They…read morewere knowledgeable and so helpful. I really appreciate the personal touch.

I went in here a year ago for my first eye exam ever and am petrified of eye drops. He took great…read morecare to make sure I was comfortable with the procedure and made sure I knew what he was doing every step of the way. He has a great selection when it comes to glasses and his staff is very helpful. I love the pair I have so much that I wear them all the time.

Stay away. Dishonest and incompetent. Make sure you are getting what you are paying for. I have had…read moremultiple bad experiences where I did not get what I ordered.

Terrible customer service! I had a contact exam and they emailed me an eyeglass prescription. I…read morehave never had an eye care place not send me both prescriptions. When I called three times while waiting for them to email or fax my prescription they kept sending me the eyeglass prescription. I did try to call back a fourth time to get the right prescription and they have now blocked my number to go directly to voice mail. I left a message and emailed the manager Dawn and they failed to respond. I called on a different number and the receptionist did answer the call, so they definitely set my number to go to voice mail. She was able to get me the right prescription for my contacts. How hard is it to send both prescriptions?? I paid extra to be fitted for contacts and then you can't send the prescription. Very unprofessional!!! I would not do business with this eye practice.

Warm, caring service, with a nice selection of frames. Prices on par with other businesses.read more

The last physician I saw at the Adult Continuity Clinic was Dr. Brickman, who has positive reviews…read morefrom most patients, and who I did feel took the time to review my case and explain my continued care options. He has competency in the treatment area I am needed expertise in; I do not feel that the other medical professionals there do. The first resident I saw there never bothered to scan the prior medical records I had brought with me, nor note the file they had been discussed, nor did her attending physician, because Dr. Brickman saw nothing in my record to refer to during our conversation. I was not tested for Vitamin D when I stated prior deficiency issues, which go along with health issues I have had, and my level was low when tested on the second visit. The second visit, prior to seeing Dr. Brickman, a different attending physician told me my issues were likely due to menopause, when I had stated I had ongoing medical issues well before my present life stage. They of course wanted to refer me (in my experience, many GPs would rather treat a broken toe that a complex health issue), but I was trying to at least rule out certain things before a referral, to make sure I was seeing the correct specialist (s). And, the third time I went in, the front desk staff person did not know the difference between two medical specialties with "ology" at the end of their names, and when I told her, I got a blank "deer in the headlights" stare. I had noticed previously on their patient portal, there is no email address, and when I went in today, I also noticed no upload feature to send my medical documents to. In the day of hacking and phishing, it would be wise as well as convenient to have an upload feature on their patient portal, but instead you either have to mail in documentation or wait until your next visit and bring it with you (only for them to probably lose that or not scan it, too). I am neither impressed by their tech or their clinic administration. It is a shame, because I feel Dr. Brickman would be a good physician to see for local care if I can't make it to a specialist at the time, but there have been too many other issues.

this is for primary care. was told this is a teaching school, and prescriptions handled by Dr…read moreDavid Jenkinson. I had a prescription I take 1 tab once a day, prescribed 4 tabs a day, thank God I pay attention. I have a prescription that is controlled, he constantly sends a script for twice a day when I take 3. after calling and calling they will apologize and fix it, but then my insurance denies it because they continually make the same mistake. spoken to the office numerous times about these errors to be told they will work on it in the future, but the next month it's the same thing. Dr Jenkinson told me he can send whatever amount he feels to try to cover his tracks, then why do you fix it?? insurance tells me he's supposed to notify me of dosage changes as well. what is the point in having an attending physician that has to be consulted before you even leave and is responsible for writing scripts if the medical student I saw completes everything correctly and he doesn't pay any attention? Only been a patient for about 8 months. You have to call for days to get any kind of answers. Ive had to chase them pretty much every month about an issue and the staff is rude. Went in to speak directly to doctor and he discharged me for being belligerent towards his staff. Started disputing my dosage on a medication, but didn't bring it up when I've been seen? if that's how he felt, why would he be bringing it up after he prescribed for 8 months? Then, he sent in the script for the amount I've always received...Dr Jenkinson was cold, and could've cared less what his office had been doing. He told me he wrote the script for 3 months, I explained my insurance doesn't allow me to get 2 months at a time. He said, "oh well, I sent it" and refused to send it in as a 30 day. My pharmacy filled it for 30 days fortunately with 2 refills. Told me I need my psychiatrist because I told him this issue is effecting my mental health. my insurance is now investigating to see if this is an issue with facility, and was advised that circumstances can effect their relationships with doctors writing incorrect script. Insurance has reached out to Aiken Physician Alliance and they haven't answered.