Incredible service!! Greg and his wife truly go above and beyond. Treated me like family on the…read morephone before I even went to my visit.

Greg is friendly and engaging. He is quick to thoroughly explain exactly what he sees and does. I…read morerecommend him without hesitation

Haven't been able to see worth a darn since cataract surgery, third try on rx/glasses in under a…read moreyear, -and charged me $500 to redo them this second time. Like it's my fault I can't see as well as I could before surgery. When I try to talk about what's frustrating me, everyone there just looks at me and moves on. Like you're not allowed to be dissatisfied (I am always polite, just say that I am not seeing the way I think I should be able to) .

Great staff, friendly & efficient. Drs are knowledgeable and kind. Appointments are easy and not a…read morebe lit if waiting

I have been going to Tippett for a few years now, and they treated me so disrespectfully today that…read moreI never want to go back again. They were several days overdue with my glasses order, which is annoying but I can deal with that. However, they tell me that they sent it to the Augusta location instead of the Grovetown location and that I have to pick it up over there. That's annoying enough because it's an hour out of my way and I needed them to see. I drive all the way down there, and they tell me it is not there very there and it is at the Grovetown location so I have no idea where they are and Tippett clearly has no clue. I had to take off of work for this crap, and I will now not be able to get them until 4 days later due to my job. They could get their crap together and communicate and confirm where they are. I'm never going back to Tippett because I wasted gas and money due to lost wages because they royally messed up. And after all that, their staff didn't even apologize for the inconvenience or for my lost wages and refused to take any responsibility. They are unprofessional and unorganized. Plus, they make their incompetence other people's problem instead of taking any accountability.

Their motto is "See the Difference Quality Makes", Its True!…read more Great Staff, Exam and affordable Quality product! Do yourself a favor and visit Tippett EyeCare. You will have an eye exam like no other place in the area. The eyeglass frames range for the budget-minded to the Highest Fashion minded selections. Also has the largest selection of stocked inventory around. You get to choose. Nothing is forced on you. I will be sending my family and friends here!

My husband and I have been using Horizon Eye Center since 2004 when my husband had an accident that…read moreaffected his eye. Dr. Hassan Fatteh was able to save the eye, but he only had cloudy vision. Fast forward 15 years later and new technology, his son, Dr. Nadeem Fatteh was able to restore his vision and he can see again. We both have complete faith in his ability and nothing but the highest praise for him and his entire staff. Oh, and by the way, we don't come for the decor. We come for their caring service to their patients. Debra M.

Dr. Fatteh and his staff are very nice. They really do a good job taking care of all your eye care…read moreneeds. Well, the office decor is unpleasing; dated decor, no ambience, and it's always over crowded sometimes standing room only. Hopefully, Dr. Fatteh will figure something out to make the client experience better.

From the moment you walk through the door until the final checkup, relax and let them take care of…read moreyou!! I didn't realize how much I needed my cataracts removed. Dr. Fatteh and his staff are amazing. They work like a well oiled machine. Highly recommend

Dr. Hasan is a gifted physician. I recently saw him for my annual eye exam. He is friendly,…read moreextremely knowledgeable and obviously greatly cares for his patients. His staff is excellent as well. I was referred to him by friends whose cataract surgeries he performed. They think the world of him. I highly recommend him and have already scheduled the rest of my family for an appointment.

I can't say enough good things about the Eye Guys. II had a last-minute emergency and they worked…read moreme in right away, even though I wasn't scheduled. From the moment I arrived, everyone was kind, compassionate, and genuinely cared about helping me. The staff was professional, efficient and friendly. Dr. Morgan took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and confident in my care. It's rare to find a medical office that combines excellent medical care with such genuine compassion. I'm grateful for the outstanding treatment I received and highly recommend The Eye Guys to anyone looking for exceptional healthcare.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

My family members were patients of Dr. Casella's eye clinic for years; however, due to their…read morebilling staff member, Shana being rude and ugly to me on several occasions we will never return to this eye clinic. Every time we come to see him for an eye exam, we get a bill even though our insurance had stated that we are covered. Stupidly, I continued to pay even though they have shady ways of doing business. We have even called the insurance company and had 3 way conversations stating that the service was covered. This weekend I received another bill and contacted their billing department and this person was again rude and nasty telling me she was not going to resubmit the claim even though she clearly remembered having the 3 way call with my husbands insurance company. I will never ever go back to this eye clinic and hope that you choose a different eye doctor before you go and have to deal with these nasty people who work in his office's billing department. I have never been talked to by an office staff member before in this manner and I refuse to be talked to in the condescending way that I've been spoken to by this person. Dr. Casella, you really should consider getting a different person to handle claims for your office. I asked to speak with you so I could tell you myself and I was ignored.

I came to patronize this place because my last eye care center was making me pay for things that…read morethey didn't honor and never reached out to me when it was time for a new eye appointment. I honestly never heard from them again, so I guess they took my money and ran with it. So I decided to come here. My mother is a patient here and they honor my insurance here so those were all pluses!!! The staff and doctors here are very friendly and gives you the utmost respect while in their care. I had two appointment with Dr. Ben. He checked my eyes to make sure they were in tip toe shape and he fitted for contacts. The contacts that I was given were and still are the best ones I've ever used. Previous ones would dry out and kind of irritate my eyes but the one he issued me feels like I'm not wearing anything at all!!! I love that!!! I also purchased glasses here as well!!! The lady who help with the glasses purchases is super friendly and very helpful!!! I had a hard time deciding what I liked and didn't like, she gave great suggestions. I went with her suggestions and I think I will have a great pair of glasses. This business also keeps up with its customers by sending appointment reminders and letters in the mail. This is what the last place I used lacked in and I'm grateful that I found a place that didn't miss that mark!!! I think this place will do fine with all my eye care needs!!!!

This is an awesome team! I've been going to this office for my eye care needs since my teens (over…read more30-years), even when I lived 60+-miles away. I won't go anywhere else.