There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt…read moreembarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too.

Friendly service. Good for air shipping balikbayan boxes to the Philippines. Plenty of parking in…read morethe lot.

I rarely give bad reviews but this was the worst experience we've had with Johnny Air Cargo. We…read morewere regular customers at their location in Woodside, NY. We traveled from Las Vegas to drop off a package to send to my cousin. We were there at 9:15 in anticipation of their opening at 9:30. The guy strolled in at 10:05 without an apology of why he was ridiculously late. I am sorely disappointed in the atrocious customer service and complete lack of professionalism demonstrated in this location.

We have had a box here for years and never had an issue. They are very good people who can also…read morehelp you if you need notary services. Good value.

I came by to drop off a Amazon return, and when I arrive, there was no one at the front desk. There…read morewas however another staff member in the back who just said oh Amazon return you can put it on that cart over there which was near the door. Overall service was meh, I mean I wasn't really helped, just directed to where to drop off my item. Additionally the cart wasn't labeled at all so was a bit concerning if the item would actually be properly handled. I never been here before, but just stop by since I was in the area.

Excellent Customer Service by Evelyn & Eric the owners :) So friendly & helpful. Loved how they so…read moreattentive for my family & I stationary, postal needs .I recommend this location:)

Great people Friendly and helpful…read more Erik and Evelyne a true family neighborhood entrepreneur

GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

Extremely disappointed with the lack of basic helpfulness at this store. I forgot my phone and…read morecouldn't access the shipping address I needed. I asked the employee if he could quickly pull up a browser to search for it--it's a well-known place where typing literally two words would populate the exact address. I get that there are security protocols and I couldn't touch their computer myself, but for an employee to show zero effort or resourcefulness is ridiculous. We live in an age of AI and instant answers, yet basic customer service apparently doesn't exist here

Frontline : the person who answered the phone was unhelpful and rude , and could care less ... I…read morewish I caught her name

Bad freight company. DO NOT USE this company for freight loads…read more My pallets arrived damaged and I notified the driver, he said he would note down the damages and advised I could should call the customer service and let them know of the damaged. After 60 days of placing my claim I called them, since they never got back to me and they said the claim had been DENIED. Now I need to invest more money and get rid of the damaged merchandise they delivered. HAD A LOSS OF OVER $10,000.00 WILL NOT BE USING AGAIN FOR SHIPMENTS.

Call Oscar to make an appointment to get your boxes picked up. (626)242-4168…read more Time frame for pick-ups do not accommodate customers who work weekday mornings. Basically it's only between 10-2pm during the weekdays. Payment methods is only cash or check. I used their services last spring and the parcels took 2 months to arrive but they made it to the recipient safely.

I always use Forex Cargo to send Balikbayan boxes to the Philippines. Marvin has always been…read moreproviding great customer service, he's polite and he always try to accommodate my time to pick up boxes. Call Marvin at (626) 926-6391.

I used Rowland Post Center to send a package with vitamins to my parents in China…read more The staff was helpful, the process was straightforward, and the service was good overall. The package arrived in about 3 weeks, which was within the timeframe I was expecting. Everything arrived safely, and I had no issues during the shipping process. If you're looking for a local place to send packages internationally, especially to China, this is a reliable option. I would use their service again.

I should've listened to the other reviewers, but I came here because it was convenient. First of…read moreall the lady working there did not speak English, so the communication was already difficult. I asked to overnight a package and she told me no without any further explanation. I explained to her it needs to arrive by a certain day to which she assured me it would. When I checked the tracking however the item arrived 3 days after her estimate. This lady has some nerve giving out inaccurate estimates and even had the audacity to tell me if I wanted something to arrive earlier I should have come in the morning since mail is picked up in the morning. On top of that when she saw my last name she insisted I speak chinese because I am chinese. As someone who deals with customers I can tell you I'd never insist a customer accommodate me. Customers should always come first and as someone running a business she should make her customers feel welcome instead of making them feel like they should've had knowledge as to how the the postal business is run.

Very bad customer service. Always making you feel unwelcome and as if they are doin you a favor…read more Also always charging more than expected.

Service was great. They have everything there, check their list of services. Fast and easy!read more

Here's an excellent little alternative to The UPS Store or even your local…read morecrowded-creaky-and-cranky post office. Never had a parcel go astray with Fumei and I've been using her service for more than 13 years. For packing and tracking, she has no peer. Big, small--she handles it all. When something arrives, she makes sure to let you know. An e-mail, a phone call--three, four, five packages--can you come today? Don't be slow!

Totally AMAZING place to send/receive your mail or packages…read more Customer service is incredible Ms Fumei goes above & beyond to ensure her customers are well taken care of. I have a mailbox at this location for couple of years & service I get is 5 STARS.