Front start to end great customer service, very patient and thorough with the process. Mr. Emilio had a smile the whole time. This is what makes customers come back. Thank you! read more

This is the closest DHL shipping location nearby, and their service is excellent. A special thanks to Emelio for his patience and clear, detailed information. He also provided great packaging recommendations based on the product's needs, ensuring a secure shipment. Highly recommend! read more

Your Shipping Center - Shipping Centers Near Me - Irwindale, California

It is very helpful and a central location for dropping off DHL. After the parcel is registered, DHL provides receipts for dropping off by email. Less paper and hassle free. read more

Great service & delivery to china through dhl. Would highly recommend anyone that needs shipping internationally

I had to send a package to a family member in Managua, Nicaragua. Given the current situation with Covid-19 and flights being blocked in certain countries -all the usual avenues for shipping have been curtailed. On top of this, the political unrest in Nicaragua, makes it that more complicated. So, after researching several places.. i was impressed by the customer service i received over the phone (i had a million questions). I decided to plug the address in my navigation and go check it out in person. First impression when i walked in. Store signage read Water (on top) and DHL (on the bottom). I was a little confused but, knew i was in the right place. As soon as i walked in, I was greeted with a smile. I had more questions since it was my first time using DHL. They were so patient and walked me through the entire process. How it works, what to expect, worst case scenarios, customs , taxes... i mean everything. I also noticed as customers would walk in... they also were greeted and told that they would be right with them. No better feeling than being acknowledged. They actually took my items and packaged them, measured, weighed, and taped securely. I was surprised at how expensive it was, but felt it was worth the cost, for the security, and care they were going to take with my package. The staff was kind enough to let me know that there was a 10% discount with a yelp check in. WAT .. i love Yelp, that's how i found them in the first place. I was so thankful for the discount. Why u should pay this local business a visit: 1. They're covid-19 compliant, they wear and require masks, no more than two customers inside at a time, kind, informative, helpful. Even the handling of filling water was handled perfectly. It's posted that only staff can refill/fill water. 2. They also provide so many other services such as reverse osmosis filtered water, mailbox service, key making, Real Estate Buying/Selling , and probably many others i didn't get a chance to learn about. 3. Family owned business, ran by a father and son, Military family, Business has been part of the community for well over 20 years. Support local , support good people, support community business ..... it's worth the kharma points and it's the right thing to do. read more

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Does not provide receipts for drop offs and the receptionist has horrible customer service, borderline rude. Take your business elsewhere, you'll thank me later. read more

Excellent customer service. Easy to work with and very patient. Everything was crystal clear read more

Super awesome service went above and beyond to find ways to help me to get discounted rates

Emilio really went the extra mile in helping me get my package shipped internationally. I went to FedEx, UPS, and USPS and didn't get close to the service I received here. Excellent service and will definitely be back for my future small business shipping needs. read more

我朋友推荐来这里， 他邮寄一些OTC药品给中国的亲人， 安全快捷！ 我来邮寄文件去中国， 员工非常专业，贴心， 还帮忙goole 翻译中国地址， 并在信封上贴上中文地址！ 小伙伴放心来次办理业务！ 万分感谢，感恩 ！

Excellent food , hut service people need more training and help the guests more , the restaurant is very clean and good setting, the parking also convenient and enough spaces , read more

Emilio was very helpful when I came in and super accommodating when I had issues. I would highly recommend if you need to ship through dhl.

DHL is a very slow and inefficient carrier. I would use anyone else. They are holding a shipment for duties when they could have delivered it and picked up a check. I try not to deal with DHL unless I have to read more

The best please to go for deliveries, International and domestic!!!! Fast, even during peak holiday time. Customer service is always great and beyond. Highly recommended!! read more

This is the worst shipping service I've ever had in my life. They are fake DHL. They are selling grocery in the same store while they're shipping for other customers. The "manager" is a huge joke. He DOES NOT know anything about how to shipping the package correctly or safely for the customers. DO NOT GO HERE Reply to the Owner's reply: I understand that your point. You don't want other people think your store is selling the grocery. But you also admit you are selling sodas, ice cream, drinks and also waters. Are these not count as groceries? And for your employees words: As the owner of the store, did you even know what was really happened in the store? None of the employees will tell you the whole story. In most of situation, they only tell you the part which can benefit themselves. And there was only me and him in the store , no third party. After I left your store, I went to the Downtown DHL main office. They took my package with the same paper work I had. How can you explain that part? Should I taken this as your employee wasn't trained properly or he just want to make business obstacles for me? read more

This DHL is the best that I have even been to, the gentlemen Mauricio was so patience and kind when serving us. Gave us everything we needed and never get annoyed, even volunteerto help us save money! If he didn't tell us that the size of the box is the reason why its so expensive, then we have no idea it was so much. Thank you so much Mauricio. Defitinely going back if I have to send things back to China. read more

It was our first time shipping internationally and Emilio was very helpful. He made the process very easy and he was such a nice person, went above and beyond to help us. Would definitely come back! read more

Absolutely, the ONLY SPOT I would Ship ANYTHING Internationally!! EMILIO is an AMAZING Owner! Patient with my package dilemmas (Arrived with no box and needed to pack still), provided me with every scenario that could happen with shipping, made calls to ensure items will deliver with no customs issues!! He helped me pack and try different tetris techniques to properly fit and keep box small and efficient to help save me costs!! Absolutely my First time here and service was impeccable and a breeze! Thank you so much!!! read more

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URGENT BEWARE!!!!! I have not received any of my package. Also they stated the delivery guy place in mail box. LIES!!!!! Horrible service I placed orders 5 x and still they deliver to the wrong address stating it was signed by someone at my residence. All my package get delivered to and house or blocks away. How dumb are that you can't read a package with the the correct address smh!!!!!! Would way to get mail delivered. Customer service sucks! All you are is another number. They don't care! I read more

Well mannered and extremely helpfull staff. Sent a package to Ecuador, medium size no big deal. Cost was $733.00. I almost had a heart attack. Emilio was kind enough to suggest to make the box smalled. He did and saved me $100.00. Emilio made a negative a positive for me. Such a wonderful person. I recommend this DHL above all other's. read more

Great service and efficient. Helpful and precise regarding my items being shipped. And even got lessons on how to work my cell phone !!!! Lol Will be coming back. Thank you for your services!!! read more

Your Shipping Center - Great service - Shipping Centers Near Me - Irwindale, California

I would give a zero star if i could. This place customer service is rude and unprofessional. He refused to provide me his name as speaking as rude as he can and then hang up on me. He told me its a waste of time to answer my question. How an uneducated person be customer service for any business. This place reserves to be left alone and close down soon. read more

Excellent customer service. Came in here not knowing how to send the package and they were helpful enough to help me repackage everything accordingly. read more

Man these guys are on it! The delivery is quick, and if you don't answer they keep calling your phone like it's an urgent matter and text too. We'll I mean it is urgent! Shout out to Quentin -- or -- "Q". I wasn't home to sign and he was helping me with options where to put my box lol. He was on top of it. Thanks so much for your patience Q. read more

Came here to ship to Nicaragua and it was super simple!! Extremely helpful and friendly staff! Will definitely be coming back for all my shipping needs. read more

Your Shipping Center - Shipping Centers Near Me - Irwindale, California

They lost my package, and it's been a month now since the estimated time of the delivery but until now they can't find it and won't tell me a details about how it got lost. DO NOT USE DHL SHIPPING!!! They told me they are going to follow up within 90 mins but it's been 5 days since I last called! DO NOT USE DHL SHIPPING!!! read more

Very good service, professional and friendly. Shipment is delivered on time and very fast.

Very disappointed with DHL service. I will now ship my clothes from over seas with FEDEX. I will never use them again. We shipped a priceless item for a wedding. It was stuck in customs for more then 10 days. Today is day 13. What is DHL doing about it? It is a special shawl for the bride. Why can't they check it and send it to us. But many of my family told us that they are not a good company. Joe Subia who sent the email. Never responded when we called. When we call we were on hold for 70 mins to get no answer. NEVER USE DHL. read more

This place is great. Emilio was very professional and patient with us. He made sure that we were very well taken care of and he delivered that. Thank you for your business and you will be seeing more of our business. read more

We had a great first shipping experience. Our shipment price and boxing was greatly taken care of professionally and questions were answered patiently, I'd recommend coming here and would do so again read more

By far, the WORST company in 55 years that I've had the misfortune of having to deal with. For two weeks, I spent over 20 hours calling, sending emails and text messages in a colossal waste of time and energy attempting to receive a properly addressed package. What I received instead was unmet reassurances, lies, misinformation, violations of privacy, refusals for compensation and daily migraine headaches. The constant onslaught of their careless blunders cost me many thousands of dollars, No package, but I finally heard: "sorry for the inconvenience"-really?!? read more

Good service and very helpful! I would definitely come back to send packages overseas using DHL.

Thank you for helping me with the sending of my packages. You are very helpful, patience and resourceful. I will definitely let my friends and family know of what a great place to come and use their dhl spress business. read more

This is a multi business that also provides drinking water the attendant , he is working with people filling out forms of DHL and goes to serve you the water he grabs the top of my gallon with his bare hands doesn't clean his hand before he does it this is very unhealthy practices this gentleman is doing , i brought it up to his attention he just got upset ,Do not buy water in them and they do not practice social distancing they had six people when I was in there in a very tight small place read more

The guy who assisted me was very helpful & kind! He made the process so easy & made sure to double check everything! Thank you!

Emilio helped me shipped a sample out to my factory out in Pakistan Super easy transaction Dhl is the way to go when shipping international if you want to make sure it arrives to your destination and quickly read more

Great place for express shipping. My package was sent out promptly. They were very helpful and informative. I will always ship my packages from here. read more

We where there at the DHL Baldwin Park to get info and packing supplies to ship a package and a phone call comes in and instead of putting this person on hold he went straight to doing their thing. What the heck!!!! Where has customer service gone??! He should've put the call on hold as we were there as a customer as well and before the call came in. I hate to pick on an independently owned store but when it comes to this thing I feel the need to. We might be overreacting but it is true. read more

Amazing service by Emilio. Very considerate and great accommodation to current covid situation. Thank you!

Worst place to drop off package for DHL! I called DHL customer service ahead to make sure bring TWO copies of commercial invoices with package, the guy at store wanna charge me extra copy for 25 cents, rip off! Learn lesson and better go UPS to drop off package next time. read more