Office renovations are complete. Enter main door that shares a waiting area with The Queen's Health…read moreCare Center. Pull a ticket from the machine on the right. Number ticket system shows the number they're serving. A phlebotomist will signal the customer to open the door once they're ready to see you. Present your valid ID, medical insurance card, and medical form(s). In my prior and current visits, staff were very helpful and asked the customer(s) to verify spelling of their name and DOB. Glen is very personable and professional. We had a great conversation about the medical field. He was able to find ideal vein for a couple vials of blood. Instructed me to apply pressure and keep bandage on between 20 mins to not more than an hour. I thanked him and carried on my merry way. I enjoy going to this location for many reasons: Free parking in Town Center of Mililani. Early hours available ideal for those that start work in the morning. Open Monday through Saturday. Chairs have been moved inside to the right of waiting area. Able to service more patrons with new set up.

10-12-24 I came here twice this past week. Both times Wendy has been the most helpful and caring…read moreof the employees I encountered each visit. She goes out of her way to value you as a client. I am SO grateful that when I returned the second time today she recognized me and took my specimen. The first employee at 5 am couldn't find my lab request on the computer despite me showing it to her on my phone. I was sent home to print out the order and return. Appreciate a lab tech like Wendy who cares for you and your predicament. Thank you Wendy you are the BEST!

Try not to go on Saturday's if you can help it.... you'll be waiting an hour outside in the sunread more

I visited DLS on a Saturday at about 6:10am. I was somewhat surprised that there was a line of…read morepeople waiting outside. I took a number and then waited outside with the others. I was worried that it'd take long to be seen but they were so fast! I'd recommend you have your ID and insurance card ready prior to having your number called. The nurse was super friendly and got me in one poke. I was in and out in a few minutes! I'm very happy that they have this location. There's a lot of parking and in the same shopping center as Safeway Kapolei. It's on the side next to Bedmart/Enfuego. I'll be sure to come back again if I have to do more blood work in the future.

I wasn't in a rush this morning, so I decided to try a different lab. I don't really want to post…read morethis because it was such a great experience and I don't want this lab to get crowded. LOL. There were about four people before me, but I was in and out of the lab in less than 20 minutes! The waiting room is huge; lots of comfortable seats to choose from. The lab is very clean and brightly lit. Pristina assisted me. She was very personable and professional; not to mention awesome as I didn't feel any pinch with the needles at all!! Suffice to say, this will be my new go to DLS lab!

Get ready to wait for an insane amount of time, have people skip the long line for whatever excuse…read moreand then get sent a $800 or more bill bc they won't appeal insurance on your behalf. Then get ready to get sent to collections because every bill is individual and you can't pay off an entire account so if you mix anything up you're SOL. Fantastic if this is a once in awhile thing but if you need labs every two weeks like me I hope you're ready to spend a large amount of your life here.

Quick, efficient, and easy! Honestly really love this location…read more The staff were kind, professional, and did a great job explaining everything throughout the process. Lab visits aren't exactly fun, but they made it as smooth and stress-free as possible. Also it's so easy to find parking whether it's closer to the mall or to Down to Earth.

Great experience from start to finish! I was in and out in under 5 minutes, which is pretty…read moreamazing. I walked in, grabbed a number, and was called within just a few minutes. The process was super smooth--handed over my ID and insurance card, then was directed to a cubby area to sit. The blood draw itself was quick and efficient, with staff verifying my information along the way. Everyone was friendly, professional, and clearly knew what they were doing. On top of that, there's plenty of parking, which made the whole visit even more convenient. Honestly, it doesn't get much better than this--fast, easy, and stress-free. Highly recommend!

This location is the slowest clinical labs I've been to. Mostly because there's maybe 1 or 2…read moreworkers at a time. It is convenient if you're at the doctor if you need to do labs but if you just pop in you're better off at a free standing Clinical lab clinic where they have a lot more workers Nothing bad about the workers or service, just the time.

I got my glucose test done here for my first pregnancy and the service and staff were top notch!…read moreThe tech who gave me the glucose drink and then drew my blood later was super nice and fun to talk to as well. I hate getting my blood drawn so it makes all the difference to have a laid back, calm atmosphere.

This is my go-to for bloodwork and my experience is typically good. This morning technician…read moreJennifer that provided services was not. Not only did she poke me twice but buried the needle and kept moving it around to find my vein. She was in no way empathetic and her sorry at the end was very dry.

They billed my old insurance from over a year ago and didn't think twice about it. When I called…read morein to try to figure out what was going on the lady was rude and said "I don't know, I'm not your insurance!" Well, the person you billed wasn't my insurance either and what's why I have a $650 bill right now. Called in and was 3rd in queue and at 5:00 pm sharp the dumped the queue and sent me to VM. At least clear your queue first.

I see Dr. Akina as my primary care physician, and she has always been kind, listens well, is…read morethorough, and efficient. The nursing staff has always been so friendly. The labs are fast and they are great at their job (I have notoriously difficult veins and they always get blood on the first try). We have also been to the urgent care multiple times and I have never experienced such a fast turnaround in my life... we are typically in and out in under an hour. The building always seems to be very clean, receptionists have always been pleasant, and we love the option to check in online ahead of time for urgent care. They also have several specialists in house, and convenient parking. Overall highly recommend!

I have been a patient for some time now, and I can honestly say this is the best medical care I…read morehave ever received. My PCP, Dr. Liu, is not only my doctor but also the doctor for my twins. He consistently provides exceptional care and is always thorough, attentive, and genuinely concerned about our health and well-being. Without exaggeration, Dr. Liu is the best doctor I have ever had in my life. He takes the time to listen, answer questions, and make sure every concern is addressed. I recently started visiting the new clinic, and I have been equally impressed with the entire staff. Everyone is friendly, professional, welcoming, and helpful. From check-in to check-out, the experience has been wonderful. I highly recommend this clinic to anyone looking for compassionate, high-quality healthcare for themselves and their family!

I always get sent to Diagnostics, so I was kind of anxious to go somewhere new. I had nothing to…read morefear because there was zero wait at 9a. I didn't have to do the whole 'wake up early, stand in line' deal that I'd do for Diagnostic. The phlebotomist that helped me at the front desk and who took my blood was careful and pleasant. I have to get labs done again, and for this time I specifically requested Clinical Labs.

My doctor ordered a blood test and urine test to make sure my new Keto diet was good for my health…read more Clinical Labs made it soo easy to set-up an appointment online and being open on the weekend is always appreciated by us office workers! I came in for my appointment and with a very short wait time of 2 mins they took me in, took my blood and urine within 10 mins, so amazing! The staff was friendly and quick, I felt like they knew what they were doing, which is important to me. My results came out the next day and I was able to view the results through the Straub app, I don't know how to read the results but I'm glad I was able to read that I'm not diabetic, that's all I could read though lol. I want to thank the staff for their knowledge and quick service!

Due to my health, I need blood work done once a month or every other month. When I was young and…read morehealthy enough to donate blood, even the blood bank needed to poke me several times before they could find my vein. For some reason, they would always say my vein moved -- like it had legs and walked away on them! I was usually in pain because the needles are not small. Even when I go to the ER, both of my arms usually end up with 4 pokes total -- 2 in each arm. They try 3 times and then call another nurse. This is the story of my small, sneaky veins. lol It is very rare for anyone to get blood from my vein on the first try. I always ask for butterfly needles. That is, until I started going to DSL. I have had several blood draws there and they have never missed. I usually get Norma, who is very professional and caring. She knows my veins are small, but she has never once missed. When I was with Kaiser, 2 nurses missed my vein, so they had to call an anesthesiologist with ultrasound equipment just to locate it. After 4 pokes, they needed to call in a specialist. lol Several times I went to DSL when I was very cold, and I know that when your body is cold, your veins are even harder to find. Even then, they never missed. I would like to recognize the technicians, especially Norma, for always getting my vein on the first try. To put it in perspective -- Kaiser hospital nurses missed 4 times and had to call an anesthesia technician to come withdraw blood and place my IV, meaning 5 needle pokes total. With Norma, it is just one poke. DSL will always be my go-to lab for blood work. This message is for upper management: without Norma and the other technicians there, I would not continue going to that DSL location. Because they do a fabulous job and only need to poke me once, I will always choose that location. Please make sure they are recognized and appreciated for their outstanding work.

I can't comprehend the low ratings for this Lab. I've come here more than a handful of times and…read moreI've never received bad service by the Staff. If possible, I would advise going later in the day, more towards the 3-4pm slot just because the Kupuna tend to be there first thing in the morning so you may have to wait a while. If it is busy, don't forget to pull a number and just chill outside if you can't find a seat, but pay attention to the sign so you don't miss your turn. Phlebotomist are very thorough with your information and always double or triple checks the reason for your visit. Drawing blood has always been less than a 5min visit. They are close on Sundays so if fasting, keep that in mind :)

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car