My grandpa stayed at this senior living facility for just over a year, and from the warm welcome…read moreevery time we came to visit my grandpa to all of the professional, attentive and compassionate staff who work here, we are genuinely grateful for the exceptional care my grandpa received. In particular, I want to mention Christina, the Executive Director, Sam and Josie, a couple of very sweet staff members who always took the time to make sure my grandpa had enough to eat, and Mauricio, the very kind and caring maintenance director who was always willing to lend a helping hand. Christina also consistently went above and beyond, including helping us secure an adjustable hospital bed for my grandpa and visiting him several times in his final days to express her genuine sadness. The facility is well-maintained and well-run, and I would recommend it to anyone seeking quality senior care.

Very clean and organized facilities . Reception area is very friendly . Mess hall is very clean . I…read morehighly recommend this facility highly.

To the wonderful staff at Brookdale Walnut,…read more The Kearns Family cannot begin to thank you for your tender care of our mother. We were so sad to loose her but, take comfort in her last day surrounded by your team, always helpful to her needs. Thank you Bill Christy Tamara

Brookdale has done an incredible job during these difficult times. We really appreciate the extra…read morecare and caution. We are thankful that our loved one is in a safe place. The staff are very friendly and helpful. This is a great location that is managed and handled well. We highly recommend Brookdale Walnut location.

I recently had the pleasure of working with Emily and Melody, the Sales Directors at Park View…read morePlace Assisted Living, and I cannot express enough how truly wonderful they are. Their compassion, kindness, and gentle approach shines through in everything they do. When they tours families considering a move into the community, they listen with genuine care and make what can often be a difficult decision feel comforting and reassuring. Their ability to connect with people and guide them with patience and empathy is extraordinary. I also want to acknowledge LeAnne, the Executive Director of Park View Place. She is an outstanding leader--hands-on, approachable, and deeply empathetic. LeAnne oversees the community with a warmth and dedication that makes residents and families feel like they are in the very best hands. Together, they create an environment that is welcoming, supportive, and truly centered on the well-being of every resident. Park View Place Assisted Living is lucky to have such passionate and caring leaders, and any family would be fortunate to choose this wonderful community.

I had a very disappointing experience at Parkview Place Assisted Living & Memory Care in Covina…read more While on shift, I witnessed extremely unprofessional behavior from a nurse on the memory care unit. She loudly used profanity What was most concerning is that the administrator was present and did nothing to correct or address the behavior. In a healthcare setting, especially one caring for vulnerable memory care residents, professionalism, respect, and accountability are essential. Unfortunately, none of that was demonstrated. This experience raised serious concerns about staff culture, leadership, and how issues are handled internally. Based on what I witnessed, I would not recommend this facility and will not be returning.

Finding a good place for your parent is stressful, so I wanted to share our experience. My dad has…read morebeen living at La Verne Manor, and it's been such a blessing for our family. My dad isn't the easiest to get along with or care for so I know that La Verne Manor has their hands full. The staff has always been kind, patient, and genuinely caring with him. You can tell they treat the residents like people, not just another job. Alan is a great caregiver. He's always on shift when we visit and he's the best. Super friendly, efficient, and genuinely caring. Every time we visit, everyone is always friendly and takes the time to say hello. The facility is always clean, doesn't have that overwhelming "nursing home" feel or stinky smell, and my dad actually enjoys the food and he's super picky, which honestly surprised us. It's a huge relief knowing he's comfortable and being looked after because we're so busy with our own lives. Mike, the manager, has also been great to work with. Any time we've had a question, he's been easy to reach, always willing to help and I trust him with the decisions he makes for my dad. Sorry we bug you so much! It's never easy trusting someone else to care for a parent, but the team at La Verne Manor has made that decision a lot easier. We're thankful for the care my dad receives every day and truly appreciate everything the team does for him. Kudos to you guys!

My uncle has been a resident here for about a year now, and what stands out most is how genuinely…read morecared for he is. The staff is thoughtful and attentive, and they actually take the time to know the residents, their routines, and their needs. That makes such a difference to our family. The administrator, Mike, is also incredibly kind and accessible 24/7. He's easy to talk to, listens, and you can tell he really cares about both the residents and their families. The facility also is always clean and well kept, and there's a warmth to the place that gives us real peace of mind. Would absolutely recommend.

Stunned at the disregard for patient safety. I would not send my parents to this location. I work…read morein patient transport and although I can look past the rude interactions with certain staff members, I'm in awe of the sketchy circumstances they create in order to push out patients to where they insist on transporting; regardless of patients' wellbeing. It's been too many times that I've encountered this to not speak up and warn potential families.

When looking into any facility that is portraying the service of care always look at the most…read moreminute things like, is the floor dirty, are there stains on the walls? Etc. That said if the facility cannot keep up with those basic items of maintenance, how would you expect them to care for someone whom you Love and hold near and dear to your heart. Upon review I've come to know that this place provides sincere care and what that means is the "certified nurse assistants" whom hustle and bustle up and down those halls to answer call lights, feed, change, read to their patients and so much more is what makes this facility worth writing about. It's not the registered nurses, or the dietician's or the LVN's those people you'll find sitting behind a desk somewhere hiding out I can only imagine because their lazy. The CNA's are what make Royal Crest the best! Get to know them for they will be the ones whom are providing that 24-hour around the clock care that will be issued to your loved ones they are the unspoken of heros in this place so before committing always do your due diligence and check this place out.

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.

Regency Grand has a compassionate commitment to their residents whether a family has the need for…read moreassisted living or memory care. I visit clients frequently there and the staff is always attentive and friendly. I'd recommend families to consider Regency Grand first.

My mother, who has dementia and is quite difficult, lives at The Terraces now. Her room is clean…read moreand has a lot of natural light. The staff, the nurse, and the sales director are all easy to contact and are very helpful. I am quite confident that my Mom is getting great care and is safe. She enjoys the daily activities and participates in them. They are a necessary diversion for her. The staff at The Terraces has made this a seamless transition for my Mom as she acclimates to her new surroundings. Thank you.

They can be trusted to take good care of your loved ones. Xxxxxx. Xxxxxxxxxxxxx xxxxread more

Recently Merrill Gardens had a Valentine's dinner for the residents. The dinner was fabulous!! We…read morehad steak and lobster, yes both and they were delicious. Everyone had a wonderful time. Thank you Merrill Gardens.

I may be ahead of myself but wow!! Impressed with this place. New facilities and pricing is very…read morefair compared to others around that do not compare! Food is fresh, hot and tasty. Chef is awesome! Order off menu daily. The previous place you order a week ahead and it didn't make sense. Nice to order what you may feel like that day! My mom says she's on a cruise without the water! Beautiful place with lovely and caring people that work there! Communication has been beyond my expectations. GM Sherry is an inspiring soul and Erin has handled my mothers move with great professionalism! I couldn't be happier.. I hope they can hold up these expectations they set from day 1. if house keeping does a great job, This is a 10+ so far.. You won't be disappointed!

Family Home was such a blessing to my mom and our family. My mom saw the caregivers as her own…read moredaughters because of the care , attention and Love she received. Being here my mom became more like herself again. Being social with the other residents, eating good fresh food daily, the assistance and kindness of the caregivers was the best. Family Home also helped us to understand my mom's dementia better and to have a good relationship with her. Family Home is the best. I highly recommend Family Home to anyone.

My mom was a resident there September 2019-September 2023. That length of time should indicate how…read morevaluable and great Family Home has been to our family and mom Maria. Working with Joel the administrator was great, he had great referrals, kind workers and the place was kept in great condition. This place kept my mom alive for the last 4 years with dementia, up until we had to put her on hospice care which she past away in the home. Don't get me wrong it takes a team effort to keep a person alive and strong in the senior care industry and most people think that they pay for care and are hands off after that, as it should run on its own. You have to be involved in every aspect of your loved ones senior care right until the end and Family Home gave me peace of mind that my mom was taken care of.