Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!

My father passed away 2 months ago, and I feel I must write an update to my original review to show…read morethe impact the Agape nurses made on my father's last days. Excuse me if this review is long, but there are things I feel must be said. My father had 2 nurses visiting him every week for approximately one year. His primary nurse Susan and hygienic nurse Mei. I not only appreciate them for their friendly and professional care, and compassion, the way they interacted with my father returned some dignity that got lost ever since he became very ill. Doctors and nurses at other establishments stopped speaking directly to my father even though his hearing and mind are all there, and they turn to me for all questions and answers. They gave me all the forms and went through our meetings in an almost mechanical manner as if my father wasn't there. It is not their fault, but it broke my heart and felt my dad was slowly robbed of his dignity around medical professionals due to the illness itself. Agape was different from the rest. Susan and Mei both made conversations with my father like familiar friends, asked him questions, and when he was able, had him sign forms. If he can do it himself, why not do it? They built trust and confidence in my father, and he looked forward to their visits every week. Words cannot describe how much I appreciate the staff of Agape Home Health. Thank you!!

Our experience with Agape Home services went from good to disappointment. My mother was…read morehospitalized in January and discharged home with fluid overload in her lungs, edema and heart failure. She had a nurse coming to follow up with her and was on IV treatment at the beginning. She received therapy and was supposed to apply for her DME, walker and shower chair who never arrived. We waited 4 months and nothing. Nurse wouldn't know and that home health will follow up. I never received any single call. We obtain a prescription from mom's PCP after tireless waiting and got it in the same day at a pharmacy. After few months while we were at work, the nurse was still coming once a week and will constantly received all the organic veggies that my mom gave her. We have a garden and is her life and part of her daily routine for years. We didn't know about this until mom will complain to us that she is tired and that the nurse doesn't do much but talk to her about personal life and complained that she didn't have good stuff to eat and wouldn't cook. Seems more like taking advantage of her generosity! We understand the care for patient, but It's not professional from a nurse to receive gifts from her patients, even if the patients insist. Especially from seniors that have other disorders. I reported this to Jessica the administrator and apologized, but sent us another nurse who didn't have her stethoscope, blood pressure cuff or glucose check. Our family is very disappointed with the unprofessional services received by the nurses and the DME that we never got with their help. We will not recommend this home health to friends or family.

Making sure you have the right care for an aging loved one with dementia is not an easy task. My…read morefamily went through many caregivers before we found the right team. JP, Pearl and Elmer have become like family. The high level of care that they have given my stepfather has provided him with a quality of life that we will always be thankful for. I highly recommend this team as well as Southern California caregiving services.

I am incredibly grateful for the compassionate care provided by Southern California Caregiving…read more Their office staff is professional, attentive, and truly cares about our family's needs. They came highly recommended by a friend, and they did not disappoint. It brings such peace of mind and joy in my heart knowing my great-grandmother is in good hands. Although she can be picky and was very independent for most of her life, the caregivers have been exceptionally kind and patient--consistently going above and beyond to meet her needs during this transition.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

My mom's caregiver from Visiting Angels is so kind and caring. She goes above and beyond! We love…read moreher but more importantly my mom loves her!

North Star home health has some nurses that are okay, but I've had questionable experiences. They…read morecame a few times to check on our elderly family member following two different hospital stays. -they often come confused and would ask us what they need to do. Luckily we have family members in the medical field, so we were able to tell them what to check. -one nurse gave faulty advice and led to the patient refusing to take an important heart medication. Please make sure your nurses don't give medication advice. That is a physician's job. She told the patient to not take arrhythmia medication if his heart rate is below 70bpm, but he's elderly and has a resting heart rate of 65bpm. The threshold changes based on baseline conditions. It was pure negligence. I would give them 1 star, but some of the nurses that came are okay. If you have North Star come take care of your elderly, be present to make sure that they give appropriate information and know what they need to do for the visit.

I recently received the most professional and excellent at home therapy from North Star. Mathew…read morethe therapist was super friendly and knowledgeable; who made sure the knowledge he was sharing was well understood. He was presentable, knowledgeable, and made sure he listed and answered all my questionsI was made feel like a patient and not treated as another number. Each day I spent training with him was a pleasure and would recommend him and the company 100% People and services such as these are not easy to come by, so I want to extend my most honest gratitude and thank you so much for your professionalism and for making this process in my recovery even more easy. Thank you Mathew for your excellent services!!

We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.

I wanted to make sure I gave a shout out to Visiting Angels/Murrieta. Starting with my first phone…read morecall with Angela, she was so kind, patient and extremely informative about what they do and how the program works. Sometimes you just don't know what questions to ask. I cannot tell you how much I appreciated her. My call was also followed up by Greg B, Director. He was also very kind and added an entirely new layer of options after explaining to him about the recent status of my Dads health. Visiting Angels is not an option for our family at this moment, but I would not hesitate to call on them if the situation changes.

Visiting Angels of Upland is an exceptional organization. We were with them for more than eight…read moreyears as they cared for both our mother and father, and the quality of their support never wavered. They consistently provided excellent care and were always willing to adjust to our changing schedule, even on the same day. Seana is an excellent manager who often personally visited our parents, her involvement gave us tremendous peace of mind. We can't say enough about the compassion and dedication Marguerite and Linda brought to their work, we truly consider them part of our family. We highly recommend Visiting Angles to anyone seeking dependable, heartfelt care.

visiting angels is a wonderful group of caretakers that truly care for your loved ones…read more Teresa Herndon is very caring and patient. Always had a smile on her face

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.