1. Montclair Manor Care Center

    1. Montclair Manor Care Center

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    Montclair, CA

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    Montclair Manor Care Center

    3.9 (25 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 3 months ago

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    Frayed electrical cord in wall right next to my head.
    Kathy C.

    Due to the extreme deficiencies in this facility, I insisted on being discharged. I convinced them to send me home, where my Home Health nurses and I can do a much better job. Unfortunately, it may be too late. For the first time there is a distinct odor from my wounds, which indicates infection. Take my advice, NEVER go here, or send a family member here.

    So clean!

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    Photo of DebraJoy G.
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    1 year ago

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    Social Media M.

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    1 year ago

    Great facility. Clean and well staffed by very friendly and competent people. Beautiful garden. I recommend this place.

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    1 year ago

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    1 year ago

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    11 months ago

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    3 years ago

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    1 year ago

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    2 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    Great facility and staff. Very clean facility. Everyone is always friendly and good quality of care

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    6 years ago

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    Ask the Community - Montclair Manor Care Center

    Review Highlights - Montclair Manor Care Center

    The staff here, including Letty Angel, Luis Arcoz and Ella Humilde, is caring and professional and LeAnn is always clean and cared for.

    Mentioned in 4 reviews

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    Claremont Heights Post Acute

    Claremont Heights Post Acute

    3.8
    (36 reviews)
    2.0 mi

    Today I had the privilege, i'm pretty a very amazing person today at Claremont Heights post acute…read morecare. When you drive by or enter the building, there's nothing glamorous about it. I see a lot of work as they're trying to make improvements. For a visitors, employees, and residence of this facility. I had a question where my friend was located at. They were very quick to look in the computer and guide you which way to walk closer to the room. Smiles on each of the workers. For they truly care of what type of care they give to each resident that lives there. They work with post acute patients that come out of the hospital. Claremont Heights provides physical therapy so the residence can be more independent so they can go home quicker. The beautiful activity room was wonderful to see as this is a heart of each residence, getting better and stronger and feeling loved. They provide the medication each residents needs. The check-in kiosks is so easy to understand and use. Once you walk in the lobby, the staff is very happy that you were there very kind and always has a smile on their face. The only downfall I noticed is the facility. Some rooms have cracked in the ceiling and in the wall. There needs to be a custodian team to keep the rooms swept and cleaned to whether you'll find trash on the ground. To all the nurses that work there the CNA's that work there the kitchen crew that works there. I am so thankful that every resident has a smile on their face, knowing they are safe and well loved. There are vending machines and some courtyards so the residence can buy their favorite snacks. The roses and the colors of the gardening are just so beautiful. It feels like you were at home. When you walk into the lobby, there is music being played. And there is a TV screen and it shows the most amazing colors of every season like a picture window.

    Thank you for took care of my father 2 years ago!…read more However, grief is a funny thing. When I received the news that my father had passed, the first thing I was told after that was I need to be there instantly! Excuse me! I live in hacienda heights, and I had to go to West Covina to go pick up my mother. I could not be there instantly I told the male nurse over the phone. You need to train your staff to speak in a more sensitive way. Especially after a bad news had given to the family. "I am so sorry your dad has passed, however; we do have policy the body has to be removed in x amount of the hours. Please drive safely to get here asap when you can." This was the way, your staff should have spoken to me, 2 years ago. I did not complaint before because I was in total shock! Do Not take advantage of people's grief and depression again! Train your staff better! Thank you!!!!

    Photos
    Dinner  Beef quesadilla that smelt like dog food
    Dinner Beef quesadilla that smelt like dog food
    Dinner  Cold dry sandwich
    Dinner Cold dry sandwich
    Lunch  I think it's supposed to be a chicken sandwich

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    Lunch I think it's supposed to be a chicken sandwich
    Claremont Manor Care Center

    Claremont Manor Care Center

    4.1
    (12 reviews)
    2.9 mi

    My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

    I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

    Photos
    Claremont Manor Senior Care Center
    Claremont Manor Senior Care Center
    Claremont Manor Care Center
    Claremont Manor Care Center

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    Pilgrim Place Health Services Center

    Pilgrim Place Health Services Center

    3.5
    (22 reviews)
    3.0 mi

    My 92 year old father was discharged from Pomona Valley Hospital so weak from an acute episode of…read moreCOPD and they were referring me to horrible, nightmarish places with very lead time to do visits. What I did see was awful. I was so worried and wondered how to go about getting my father in a convalescing environment that would be caring, a pleasant atmosphere and progressive. I called a friend in the Planned Giving Office at Pilgrim Place and she referred me to LeRoy Baker In Administration with the Health Center and he took it from there. Within an hour Mr Baker had a bed for Dad, approval work handled and ready to receive him. Mr. Baker was wonderful to work with. The entire staff was fantastic and dad returned to his assisted living location in Claremont stronger than before his COPD episode that just weakened him beyond belief. Their PT department is excellent .Thank you Pilgrim Place Health Center and your entire team of professionals.

    I DO NOT recommend this acute or SNF. I made no less than 10 telephone calls to get information…read moreregarding transferring my Mother here after a 19 day hospital stay. I never talked to a live admissions representative. I left NUMEROUS messages on the voice mailboxes of Suzanne, Giselle & Katrina. No return phone call, what-so ever! This is unacceptable. What a job. You never have to return telephone calls. If this facility cannot return a phone call, I am suspect of what type of medical care they are giving to their patients. If you do have family there, and have issues, please call the LA County Ombudsman's office at (800) 334-9473. You can also contact the Medical Board of California www.mbc.ca.gov to file a complaint. Do better Pilgrims Place!

    Photos
    Great walking area to stabilize people for their walking I rate this facility with five stars for physical therapy
    Great walking area to stabilize people for their walking I rate this facility with five stars for physical therapy
    Robin's Nest Memory Care Neighborhood
    Robin's Nest Memory Care Neighborhood
    Full service physical therapy gym and probate treatment areas give you and our therapist the environment you need to to recover quickly.

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    Full service physical therapy gym and probate treatment areas give you and our therapist the environment you need to to recover quickly.
    Pomona Vista Care Center

    Pomona Vista Care Center

    4.0
    (56 reviews)
    3.4 mi

    My father suffered a severe stroke that left him unable to walk and greatly affected his memory …read more The team at PVCC provided excellent care for 6 months. My father is now able to walk again with the therapy that was provided. During all my visits , phone calls , emails and multiple meetings to aide my father the entire team proved themselves kind, professional and very patient towards my dad and my family. Thank you again Itzel

    My family had a very difficult experience with Pomona Vista Rehabilitation Center. My mother was…read moreplaced there following hospitalization and required very specific medical care, including strict dietary restrictions related to a feeding tube and recent surgery. Unfortunately, there were serious communication and care concerns during her stay. Despite repeated efforts to inform staff about her medical restrictions, she was given food that she was not supposed to have. This led to complications, including her feeding tube becoming dislodged and requiring an emergency hospital visit. Even after the hospital provided updated instructions, it felt like important information was still not being clearly documented or followed. In addition to the medical concerns, it was very difficult to get timely responses from staff, and we often felt that our concerns were not taken seriously. This created a great deal of stress and worry for our family during an already challenging time. We ultimately requested a transfer to another facility closer to home so we could better advocate for her care. I strongly encourage families to stay very involved, ask detailed questions, and closely monitor care plans if their loved one is placed here. I am sharing this experience so that other families can be informed and prepared.

    Photos
    Pomona Vista Care Center
    Pomona Vista Care Center
    Pomona Vista Care Center

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    Community Extended Care of Montclair

    Community Extended Care of Montclair

    2.9
    (27 reviews)
    1.0 mi

    I would never trust this place with my family again. My godfather was placed here for a 10-day…read morecourse of IV. Our experience with the nursing supervisor, Jamie, is disturbing. I'm the patient's translator and god-daughter (he does not speak English). Whenever we raised basic concerns like nausea or belly pain, Jamie dismissed them ("he never told us that"), gaslit, or shifted blame ("it's the previous hospital's fault"). When we asked questions about treatment, Jamie responds with personal defensiveness, saying things like "I do so much for this family and now you ask this," or "I don't like the way you're talking to me," -- without addressing the actual symptoms . (she seems unable to tell legitimate patient needs from attacks against her) When I called about patient's pain, Jamie guilt-tripped me for not knowing his medical history ("so you don't know what meds he was taking, and you're complaining?") -- when SHE failed to read the patient's file, which clearly states the pain medication's name. She later escalated by complaining about my advocacy to the patient's POA, which created fear that raising concerns might lead to worse care. This is disturbing. Jamie placed the patient in a power dynamic he never asked for. Advocating for a loved one should not result in fear. I hope this review can be a warning to others. Communication and accountability are not optional. I doubt this facility can provide this.

    My mother in law was there for 6 weeks, they treated her very well and new her by name. She was…read morehappy there and was never bored. The physical therapy was great! They had a lot of patience with her and were very caring.

    Photos
    Community Extended Care of Montclair
    Community Extended Care of Montclair
    Community Extended Care of Montclair

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    Claremont Manor Retirement Community

    Claremont Manor Retirement Community

    4.1
    (14 reviews)
    2.9 mi

    My wife & I were living peacefully in a senior living facility in Altadena before the devastating…read morefire in January, 2025. We had the good fortune to be evacuated to Claremont Manor. Claremont Manor is a special place which has the benefit of providing almost every kind of senior care & housing you could imagine. It is staffed by administrators who are friendly, caring and approachable. They and the auxiliary staff make our stay here happy and enjoyable. So much so that they made us feel more like friends than residents. The Manor offers great food, beautiful surroundings, interesting events, fun parties and outings to restaurants, shopping, museums& other places of interest near & far. In short, Claremont Manor is a wonderful place to live.

    Claremont Manor is an exceptional place. Everyone is treated with dignity, respect, and kindness…read more I was so amazed when our friend was having difficulties and how quickly the staff and nurses responded in meeting his needs. His room is large and spacious with two giant picture windows in the living room and the bedroom. The surrounding gardens are filled with beautiful roses, lovely, green lawns and are well kept and maintained. Front office, food, services, and staff are most professional, helpful, and caring and go above and beyond expectations. From securing prescriptions from a local pharmacy to providing on-site nursing care, our friend is receiving exemplary care, understanding, patience, and skilled services along with exercise and educational classes, and transportation to local markets, downtown Claremont, and surrounding areas.

    Photos
    Claremont Manor Retirement Community
    Claremont Manor Retirement Community
    Claremont Manor exterior with view of pool

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    Claremont Manor exterior with view of pool

    Montclair Manor Care Center - skillednursing - Updated July 2026

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