Cancel

    Search

    Diamond Bright Cleaning

    4.7 (98 reviews)
    Closed 9:00 am - 1:00 pm
    Updated 3 months ago

    Request quote & availability

    Response time

    4 hours

    Response rate

    100%

    Services - Diamond Bright Cleaning

    Diamond Bright Cleaning Photos

    You might also consider

    Recommended Reviews - Diamond Bright Cleaning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    kitchen counters unwiped
    Victor L.

    I was going to rate this a 3 star but I got an update from my tenants and decided to give a 2 star as I have to spend more money for their half effort job. We contacted Asako for a move out deep clean the day before a tenant move out as our prior schedule cleaning company had a worker emergency and canceled our cleaning. Asako's communication was prompt and she gave a time for the cleaners to come. We asked for a deep clean + shampoo of our carpet for our 2BR/2B , 935 sq ft apartment. We were quoted $675-$725.This is where some of the issues started.2 cleaners came at 2pm and one of them, MJ, did a quick walk through of the apartment. MJ was very nice and communicative throughout the process. The apartment was not dirty as tenants cleaned often and I did a walk through prior to them moving out. There were some minor carpet stains near the kitchen area. Asako texted me and said it would be $725 (no explanation about why it came to the highest end of the quote). Ok, no problem as long as they do a good job.Cleaners said it would take 2-4 hours.Cleaners texted me at 6:30PM and said unit would be ready around 6:45PM, I thought to myself, wow, these guys mustve done a spotless job, cleaning 4.5 hours. Unfortunately due to an elevator issue and our unit being on a high floor, I was unable to get to the unit until 7:30pm.When I got to the unit, carpet was still very wet from shampoo and NONE of the stains were removed! Their walkthrough policy is that you have to do a walkthrough while the cleaners are still there and let them know; unfortunately because tenants moved all the lamps out, there was only lights in the Kitchen and the two bathrooms.The kitchen was still filthy! Nobody wiped down the outside of the cabinets / pantries! I started to wipe it down and I asked MJ to help. Fridge was good for the most part. Kitchen tile's grout was filthy, I complained to Asako and MJ and they said its not included in the "deep clean", only a mopping of tiled areas! Since visibility was poor and it was approaching 8:15pm, I told Asako and MJ, please comeback in the morning before 8am to help finish off whatever is remaining. I guess because they had other jobs in the AM, they would be unable to come. MJ said he would contact me tomorrow to come back and finish, but because my tenants move in at 8am, it wouldn't work after 8am as they would be busy moving in and out. The next morning I went to walmart and got cleaning supplies. There was more light in the unit so I could better see the clean job vs the day prior. Floorboards still dirty, medicine cabinets still had residue, shower head still had mildew, dust bunnies here and there, bottom of toilets still dirty, water stains on bathoom faucets weren't removed. The hallway by the kitchen was basically untouched!! I sprayed carpet stain remover on the stained parts of the carpet around kitchen and inliving room and wiped with a microfiber and all of the stains came off (not sure why they didnt use carpet stain remover?). I did the Kitchen grout myself with some Clorox spray and a metal wool cleaner, finished in 10-15 mins. With tax the total came out to $759.16. I tipped cleaners $50.00 as well. Cleaners spent about 4.5 hours and I really expected better results. I hate to give a bad review to a local company but this was really disappointing. For $800, they dusted, mopped, wiped, vacuumed.. This price came at the top range of most of the quotes I was given and unfortunately wasn't worth the price!! UPDATE: Never heard back from MJ the next day and our tenants had to rent their own carpet cleaning machine as the carpet area by the hallway was still dirty and smelly! They said the water that came out was super dirty and felt like it was NOT vacuumed shampood!

    Daughter's room Who is away at college needed a clean after her Christmas break visit.

    See all

    Photo of Jessica T.
    246
    7
    107

    5 months ago

    Been using Diamond Bright for about 3 years now. Asako is accommodating and will work with you to meet your cleaning needs and expectations.

    Business owner information

    Photo of Asako E.

    Asako E.

    Jessica, Thank you SO much for your kind words! :) :)

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 months ago

    Hard-working crew with great attention to detail. We use Asako regularly when the house needs an extra deep clean.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate
    0
    1
    0

    8 months ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 months ago

    Taeko is a really good worker, she is very detailed while cleaning. Highly recommended!

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Yue Q.
    72
    11
    26

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Thank you Kendrick! Please let us know whenever you need us again :)

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    11 months ago

    Good smooth clean work, great job, great cleaning company, well done, money well deserved.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Mahalo Clever! Please let us know when you need us again :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Paul G.
    13
    15
    95

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Thank you, Paul!

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Reyn T.
    52
    14
    2

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 36
    Thanks 0
    Love this 30
    Oh no 0
    Photo of Mie P.
    52
    16
    11

    2 years ago

    Tammy and TiTi helped my move out clean out smoothly. Amazing job. Friendly and helpful.

    Business owner information

    Photo of Asako E.

    Asako E.

    Thank you so much, Mie! :)

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Shelly S.
    318
    20
    17

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Robin B.
    12
    38
    12

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Mahalo Robin! :) Happy to hear this!

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M M.
    0
    5
    3

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I was able to get a moving out cleaner in less than 24hrs. Excellent customer service and my landlord was very happy :)

    Business owner information

    Photo of Asako E.

    Asako E.

    Happy to hear that, Tom! Thank you :)

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    You're awesome, Frank! Thank you so much for your review. :)

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Mahalo, Marlene! :) Please let us know when you need us again.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    they are not cleaning good . sloppy job. also no responsibility. always late sometimes 1hour late. SAVE YOUR MONEY .

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Mahalo Michael! Appreciate your kind review :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Asako E.

    Asako E.

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Diamond Bright Cleaning

    How do I schedule a cleaning?

    Text us at (808) 728-0379 or email DiamondBrightCleaningInc@gmail.com for a quote! Please let us know what type of cleaning (move-out, deep clean, post-construction cleaning,… Read more

    Do you guys only do cleanings in Honolulu?

    I'm in Kaneohe and they clean for me.

    Do you have military base access?

    No, I don’t. Thank you for asking me.

    Don’t See Your Question? Ask Away!

    Review Highlights - Diamond Bright Cleaning

    I also highly recommend Yukiko, she does an excellent job as well but since she does the work by herself she takes longer about 4 hours.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    The Maids

    The Maids

    (91 reviews)

    I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

    I received several quotes for this "re-clean" of a Move Out cleaning by cleaners that my tenants…read morehired. Its so difficult to find reliable and thorough cleaners- but the cleaners that the tenants hired (found on Yelp) left the unit as of they didnt clean at all- see "Before photos". I'm so glad to have found Dan and his crew. They were prompt, great communicators, and they got our apartment actually clean, and was mindful of the time they took to get everything cleaned and done right. I apppreciate them so much. They service properties from Alewa to Hawaii Kai only. Wish I could have Dan & his crew for my other properties, but since I can't- I'd rather not keep them a secret and share them with everyone looking for a good cleaner!

    Nica Clean - Shiny and new

    Nica Clean

    (13 reviews)

    can't say enough good things about my experience with Joyce and Nicarao Cleaning Service. From the…read morevery beginning, the level of professionalism and reliability has been outstanding. She shows up on time, communicates clearly, and takes real pride in her work and it absolutely shows in the results. What stands out most is her attention to detail. Every time she finishes, my apartment doesn't just look clean it feels refreshed. The little things don't get overlooked, and it's obvious she goes above and beyond what's expected. There's a level of care in her work that you just don't get everywhere. Joyce also incredibly easy to work with responsive, flexible, and someone I trust completely in my home. That peace of mind alone is huge. I've used larger corporate cleaning companies in the past, and the difference here is night and day. With her, it feels personal. You can tell she genuinely cares about the quality of her work and her clients, rather than just checking boxes and moving on to the next job. I'm really glad I chose her, and I plan to continue using her services long-term. If you're looking for someone dependable who delivers consistently high-quality work, I highly recommend Nicarao Cleaning Service.

    Joy is great! She has cleaned my condo several times now, and always does a terrific job! She works…read morequickly and efficiently, and is great at following directions, if you have any specific requests. I'm so glad I found her.

    R & I Oahu Professional Home and Office Cleaning Company - Oahu Home Cleaning, Air BNB Cleaning, Move Out Cleaning, Post Construction Cleaning Free Quote. Ask for Ingrid 808-207-7055

    R & I Oahu Professional Home and Office Cleaning Company

    (24 reviews)

    My husband and I just completed renovation of our forever home and researched cleaners on Yelp for…read morea post construction clean. We interviewed 4 cleaners. We really liked Ingrid and Jesse the most from our in person interview, and hired them despite being close to double the price of the next lower bid because we had hoped to have them as our long term house cleaners. They came and cleaned the house doing a decent clean as if it were a general home clean but they did not do a thorough post-construction clean, which was clearly what they had estimated for. After the clean, there were tape residues left throughout the house on tile floors and counter tops (some shown below are more visible because of subsequent dirt accumulation). There were grout residues on most tile surfaces. And, several other small cleaning details were overlooked that shouldn't have been. As busy as we were during the move, I didn't address this until I received the invoice a month later. I sent an email to Ingrid over 3 weeks ago about our disappointment in their services and followed up with a text, and I still have not received follow-up. I can't recommend their services to anyone.

    Have been using their home cleaning services on a bi-weekly basis for over a year and a half…read more They are very thorough and trustworthy. I love that you meet the team at the beginning and know that you'll have the same team doing your home each cleaning. They also remember my specific requests and go above and beyond to make sure everything is to my liking. Highly recommend with no hesitations.

    Diamond Bright Cleaning - homecleaning - Updated June 2026

    Loading...
    Loading...
    Loading...