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    Diamond Bright Cleaning

    4.7 (100 reviews)
    Closed 9:00 am - 6:00 pm

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    Response time

    9 hours

    Response rate

    75%

    Services - Diamond Bright Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Diamond Bright Cleaning Photos

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    kitchen counters unwiped
    Victor L.

    I was going to rate this a 3 star but I got an update from my tenants and decided to give a 2 star as I have to spend more money for their half effort job. We contacted Asako for a move out deep clean the day before a tenant move out as our prior schedule cleaning company had a worker emergency and canceled our cleaning. Asako's communication was prompt and she gave a time for the cleaners to come. We asked for a deep clean + shampoo of our carpet for our 2BR/2B , 935 sq ft apartment. We were quoted $675-$725.This is where some of the issues started.2 cleaners came at 2pm and one of them, MJ, did a quick walk through of the apartment. MJ was very nice and communicative throughout the process. The apartment was not dirty as tenants cleaned often and I did a walk through prior to them moving out. There were some minor carpet stains near the kitchen area. Asako texted me and said it would be $725 (no explanation about why it came to the highest end of the quote). Ok, no problem as long as they do a good job.Cleaners said it would take 2-4 hours.Cleaners texted me at 6:30PM and said unit would be ready around 6:45PM, I thought to myself, wow, these guys mustve done a spotless job, cleaning 4.5 hours. Unfortunately due to an elevator issue and our unit being on a high floor, I was unable to get to the unit until 7:30pm.When I got to the unit, carpet was still very wet from shampoo and NONE of the stains were removed! Their walkthrough policy is that you have to do a walkthrough while the cleaners are still there and let them know; unfortunately because tenants moved all the lamps out, there was only lights in the Kitchen and the two bathrooms.The kitchen was still filthy! Nobody wiped down the outside of the cabinets / pantries! I started to wipe it down and I asked MJ to help. Fridge was good for the most part. Kitchen tile's grout was filthy, I complained to Asako and MJ and they said its not included in the "deep clean", only a mopping of tiled areas! Since visibility was poor and it was approaching 8:15pm, I told Asako and MJ, please comeback in the morning before 8am to help finish off whatever is remaining. I guess because they had other jobs in the AM, they would be unable to come. MJ said he would contact me tomorrow to come back and finish, but because my tenants move in at 8am, it wouldn't work after 8am as they would be busy moving in and out. The next morning I went to walmart and got cleaning supplies. There was more light in the unit so I could better see the clean job vs the day prior. Floorboards still dirty, medicine cabinets still had residue, shower head still had mildew, dust bunnies here and there, bottom of toilets still dirty, water stains on bathoom faucets weren't removed. The hallway by the kitchen was basically untouched!! I sprayed carpet stain remover on the stained parts of the carpet around kitchen and inliving room and wiped with a microfiber and all of the stains came off (not sure why they didnt use carpet stain remover?). I did the Kitchen grout myself with some Clorox spray and a metal wool cleaner, finished in 10-15 mins. With tax the total came out to $759.16. I tipped cleaners $50.00 as well. Cleaners spent about 4.5 hours and I really expected better results. I hate to give a bad review to a local company but this was really disappointing. For $800, they dusted, mopped, wiped, vacuumed.. This price came at the top range of most of the quotes I was given and unfortunately wasn't worth the price!! UPDATE: Never heard back from MJ the next day and our tenants had to rent their own carpet cleaning machine as the carpet area by the hallway was still dirty and smelly! They said the water that came out was super dirty and felt like it was NOT vacuumed shampood!

    Daughter's room Who is away at college needed a clean after her Christmas break visit.

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    Photo of June D.
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    5 years ago

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    Asako E.

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    2 years ago

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    Asako E.

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    4 years ago

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    Asako E.

    Helpful 1
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    Photo of Amanda C.
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    3 years ago

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    Asako E.

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    2 years ago

    they are not cleaning good . sloppy job. also no responsibility. always late sometimes 1hour late. SAVE YOUR MONEY .

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    Asako E.

    Helpful 1
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    3 years ago

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    Asako E.

    Helpful 3
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    Photo of Kat W.
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    4 years ago

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    Asako E.

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    4 years ago

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    Asako E.

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    4 years ago

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    Asako E.

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    4 years ago

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    Asako E.

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    Photo of Sarah M.
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    3 years ago

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    Asako E.

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    Photo of Jim M.
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    3 years ago

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    Asako E.

    Thank you so much, Jim!

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    Photo of Kanani S.
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    4 years ago

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    Asako E.

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    Photo of Bill C.
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    4 years ago

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    Asako E.

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    Photo of Takako F.
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    4 years ago

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    Asako E.

    Mahalo Takako! :)

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    3 years ago

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    Asako E.

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    3 years ago

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    Asako E.

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    4 years ago

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    3 years ago

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    Asako E.

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    3 years ago

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    Asako E.

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    4 years ago

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    Asako E.

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    4 years ago

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    Asako E.

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    3 years ago

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    Asako E.

    Mahalo, Laura! We're glad to hear this. :) Thank you so much!

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    4 years ago

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    Asako E.

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    4 years ago

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    Asako E.

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    3 years ago

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    Asako E.

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    3 years ago

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    Asako E.

    Helpful 1
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    3 years ago

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    Asako E.

    Helpful 0
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    3 years ago

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    Asako E.

    Helpful 3
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    4 years ago

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    Asako E.

    Helpful 1
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    5 years ago

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    4 years ago

    Asako and her staff are amazing. Yukiko and Aki does a awesome job everytime they come and clean for us. I highly recommend their services.

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    Asako E.

    Mahalo Dana! :)

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    3 years ago

    Kaori was great. She was efficient and cleaned thoroughly. I would definitely ask her to come back.

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    Asako E.

    Thank you Joyce!! :)

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    5 years ago

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    5 years ago

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    4 years ago

    Asako is the best. Very detailed, and thorough. Her team also does a great job. Very reliable, always on schedule.

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    Asako E.

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    5 years ago

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    Asako E.

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    5 years ago

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    6 years ago

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    Asako E.

    Mahalo Erika! Your review is so appreciated :)

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    3 years ago

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    Page 2 of 3

    Ask the Community - Diamond Bright Cleaning

    How do I schedule a cleaning?

    Text us at (808) 728-0379 or email DiamondBrightCleaningInc@gmail.com for a quote! Please let us know what type of cleaning (move-out, deep clean, post-construction cleaning,… 

    Do you guys only do cleanings in Honolulu?

    I'm in Kaneohe and they clean for me.

    Do you have military base access?

    No, I don’t. Thank you for asking me.

    Don’t See Your Question? Ask Away!

    Review Highlights - Diamond Bright Cleaning

    I also highly recommend Yukiko, she does an excellent job as well but since she does the work by herself she takes longer about 4 hours.

    Mentioned in 5 reviews

    Read more highlights

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    MP Services

    MP Services

    (25 reviews)

    After a logistical nightmare of moving out of state, I forgot to book cleaning services for my…read morerental apartment. It was a Tuesday and I needed my final walkthrough to get done on Thursday night since I was leaving Friday. I contacted a bunch of companies who were already booked out 2 wks. Meliza and another lovely woman (I'm sorry, I forgot your name,) was a blessing! Very sincere and carved out time to help me out. They came very prepared and let me tell you, these ladies worked their butts off!!! Their teamwork was impeccable! Communication was great! They kept me posted throughout the process, asked questions and answered all of mines! The apartment looked better than when I first moved in by the time they were done. I truly appreciate these ladies! Thank you!!

    I had to find cleaning help for my mother-in-law before she moves back to her house, which was just…read morecompletely renovated, except for the windows and jalousies that I believed were not cleaned for decades. Since I live in the mainland, I relied on Yelp to find a cleaning crew that I could trust. After communicating with a number of them, I decided on MP Services since not only that they had competitive rates and great customer reviews, Meliza the owner had been very responsive throughout. The house is now squeaky clean, and the old windows and jalousies are clean like new (!), as you can tell from the photos. They even cleaned the exterior carport area without charging me for it. Even more, my wife just went back to Hawaii with my MIL, and she was shocked and pleasantly surprised that those jalousies could be cleaned so nicely despite the cakes of dirt that she saw growing up in that house. :-). I highly recommend MP Services and we are hiring them for the regular cleaning now.

    R & I Oahu Professional Home and Office Cleaning Company - Oahu Home Cleaning, Air BNB Cleaning, Move Out Cleaning, Post Construction Cleaning Free Quote. Ask for Ingrid 808-207-7055

    R & I Oahu Professional Home and Office Cleaning Company

    (24 reviews)

    My husband and I just completed renovation of our forever home and researched cleaners on Yelp for…read morea post construction clean. We interviewed 4 cleaners. We really liked Ingrid and Jesse the most from our in person interview, and hired them despite being close to double the price of the next lower bid because we had hoped to have them as our long term house cleaners. They came and cleaned the house doing a decent clean as if it were a general home clean but they did not do a thorough post-construction clean, which was clearly what they had estimated for. After the clean, there were tape residues left throughout the house on tile floors and counter tops (some shown below are more visible because of subsequent dirt accumulation). There were grout residues on most tile surfaces. And, several other small cleaning details were overlooked that shouldn't have been. As busy as we were during the move, I didn't address this until I received the invoice a month later. I sent an email to Ingrid over 3 weeks ago about our disappointment in their services and followed up with a text, and I still have not received follow-up. I can't recommend their services to anyone.

    If I could give 10 stars, I would!!!…read more This company proved to be professional and kept their word from start to finish. Ingrid was very communicative, thorough, patient, and friendly. I needed her services because my Mom had recently passed and my condo needed some serious cleaning TLC! She sent a crew as proposed, however the scope of the cleaning project changed somewhat. Her site manager, Zenon, was wonderful at asking questions and being very thorough as we walked through my home. He offered additional suggestions where appropriate and listened to my needs. He was incredibly polite, kind, and attentive, showing incredible attention to detail with each new room we walked. Zenon reported back to Ingrid the small changes that he recommended based upon now being in the space, and Ingrid communicated back to me that everything was good to go. The team of three men worked hard the entire time. There was no down time - I could hear vacuuming and mopping and activity going on continuously. They were very careful with my personal belongings and respectful of my home at all times. I plan to use them for my regular cleaning needs monthly and for a future additional deep clean in about two or three months from now. Their customer service has earned my ultimate trust 100%. The total final cost came in at the lower end of Ingrid's estimated quote, and although I did not necessarily expect that, it was a pleasant surprise. Zenon also shared that they can move/haul away unwanted items. I know I will need their services in this area too at some point in the next year. One last thing: YOU GET WHAT YOU PAY FOR. Read that again. There is no discount when it comes to certain things, and I believe housekeeping is one of those things! If you are trusting professionals to do a good job, not break or damage your things, and wanting them to not use cheap chemicals on your personal belongings and in your home, you need to pay for it. The price I paid was the amount of my budget I had hoped to spend. Don't cut corners when it comes to this! I cannot stress this enough.

    Diamond Bright Cleaning - homecleaning - Updated September 2026

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