Tatiana and her team are amazing. I have been using them for a while now and I haven't had any bad…read moreexperiences with her company. She has affordable prices for the great and thorough cleaning they do. I still use her services every two weeks for my home cleaning. Highly recommended !

I cannot recommend Tatiana and her team highly enough! They're fast, efficient, professional, and…read morefriendly. Great communication leading up to the appointment, which I really value. My house is sparking! I have no idea how they were able to get my floors looking brand new. Worth every penny!

I reached out last minute (less than a 24 hr notice) and she squeezed me in without hesitation. My…read moreplace was a total wreck from construction dust, moving boxes, and a shedding dog, but I came home to a literal sanctuary. Not a single pet hair or speck of dust in sight. My house feels so refreshed. If you're looking for someone who actually shows up and does an incredible job, she's the one. Super professional, super cool, will definitely be a returning customer.

I'm glad I found Tiny Cleaners! Very fast response through messages and easy to set up a time…read more Super friendly and great experience with this business.

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

I received several quotes for this "re-clean" of a Move Out cleaning by cleaners that my tenants…read morehired. Its so difficult to find reliable and thorough cleaners- but the cleaners that the tenants hired (found on Yelp) left the unit as of they didnt clean at all- see "Before photos". I'm so glad to have found Dan and his crew. They were prompt, great communicators, and they got our apartment actually clean, and was mindful of the time they took to get everything cleaned and done right. I apppreciate them so much. They service properties from Alewa to Hawaii Kai only. Wish I could have Dan & his crew for my other properties, but since I can't- I'd rather not keep them a secret and share them with everyone looking for a good cleaner!

Overall very satisfied- would recommend and use again…read more It was more on the expensive side, but I wanted to ensure that the job was done right, and it was. They were efficient and professional.

Setting up appointment was quick and they were wide open so I didn't have an issue. Service was…read morequick too I was satisfied! Mahalo

My husband and I just completed renovation of our forever home and researched cleaners on Yelp for…read morea post construction clean. We interviewed 4 cleaners. We really liked Ingrid and Jesse the most from our in person interview, and hired them despite being close to double the price of the next lower bid because we had hoped to have them as our long term house cleaners. They came and cleaned the house doing a decent clean as if it were a general home clean but they did not do a thorough post-construction clean, which was clearly what they had estimated for. After the clean, there were tape residues left throughout the house on tile floors and counter tops (some shown below are more visible because of subsequent dirt accumulation). There were grout residues on most tile surfaces. And, several other small cleaning details were overlooked that shouldn't have been. As busy as we were during the move, I didn't address this until I received the invoice a month later. I sent an email to Ingrid over 3 weeks ago about our disappointment in their services and followed up with a text, and I still have not received follow-up. I can't recommend their services to anyone.

If I could give 10 stars, I would!!!…read more This company proved to be professional and kept their word from start to finish. Ingrid was very communicative, thorough, patient, and friendly. I needed her services because my Mom had recently passed and my condo needed some serious cleaning TLC! She sent a crew as proposed, however the scope of the cleaning project changed somewhat. Her site manager, Zenon, was wonderful at asking questions and being very thorough as we walked through my home. He offered additional suggestions where appropriate and listened to my needs. He was incredibly polite, kind, and attentive, showing incredible attention to detail with each new room we walked. Zenon reported back to Ingrid the small changes that he recommended based upon now being in the space, and Ingrid communicated back to me that everything was good to go. The team of three men worked hard the entire time. There was no down time - I could hear vacuuming and mopping and activity going on continuously. They were very careful with my personal belongings and respectful of my home at all times. I plan to use them for my regular cleaning needs monthly and for a future additional deep clean in about two or three months from now. Their customer service has earned my ultimate trust 100%. The total final cost came in at the lower end of Ingrid's estimated quote, and although I did not necessarily expect that, it was a pleasant surprise. Zenon also shared that they can move/haul away unwanted items. I know I will need their services in this area too at some point in the next year. One last thing: YOU GET WHAT YOU PAY FOR. Read that again. There is no discount when it comes to certain things, and I believe housekeeping is one of those things! If you are trusting professionals to do a good job, not break or damage your things, and wanting them to not use cheap chemicals on your personal belongings and in your home, you need to pay for it. The price I paid was the amount of my budget I had hoped to spend. Don't cut corners when it comes to this! I cannot stress this enough.