just wanted to say thank you! I had a pair of jeans done with an original hem, and they turned out…read moreabsolutely amazing. The quality of the work was perfect, and I couldn't be happier with how they came out. My mother-in-law picked them up for me, and she couldn't stop talking about the young gentleman behind the counter. She said he was incredibly polite, attentive, and genuinely kind. His professionalism and friendly attitude really made her day. Great craftsmanship and outstanding customer service are hard to find these days. Thank you so much for having such wonderful employees!

I had an extremely disappointing and stressful experience here, and I will not be returning…read more I purchased a suit from Men's Wearhouse for a wedding I was attending on Saturday and needed the pants hemmed. Before bringing them in, I specifically called and asked if I could drop them off Monday and have them ready by Friday because I needed them for the wedding the following day. I was told that would not be a problem. I dropped the suit pants off Monday around 5 PM and even brought a pair of my already-tailored slacks for them to use as a reference for the exact length I wanted. I again confirmed that BOTH pairs would be ready Friday. When I arrived Friday around 5 PM to pick them up, they could not find either pair of pants. I was then told their alterations are actually sent to another location. I spoke with Adrian, who told me he could not locate my pants and thought they might be at the alteration shop on Mission Blvd., but couldn't confirm because the owner wasn't answering. I ended up driving to that shop MYSELF, where the owner confirmed she did not have them. At this point, it was Friday evening, the wedding was the NEXT DAY, and nobody could tell me where either pair of my pants was. One pair belonged to a brand-new suit, and the other was my own tailored pair that I had only brought in as a reference. I was now left scrambling at the last minute to find an entirely new suit. Thankfully, I managed to find another store that had a suit in my size, and they recommended a tailor who was able to alter it for me in about 20 minutes. I was incredibly fortunate, but I never should have been put in that situation in the first place. Afterward, I texted Adrian a copy of my receipt showing exactly how much I had to spend on a replacement suit because they lost my pants. I told him that if he wanted to make the situation right, he could reimburse me for the replacement suit--not even including what I had to pay for the emergency tailoring. He never reimbursed me. Worse, I received no response at all. I was simply ignored. That is what ultimately made this experience unacceptable to me. Mistakes can happen, but losing TWO pairs of a customer's pants immediately before an important event and then ignoring the customer after they had to spend their own money fixing their mistake shows a complete lack of accountability. I had used this dry cleaner before and had positive experiences with the previous owner, which is why I trusted them. Had I known the business was under new ownership, I would have taken my suit to the cleaner I normally use in Newark. Lesson learned. I should have listened to my gut. Between losing both pairs of my pants, the panic of having no suit the night before a wedding, the unexpected expense of buying and tailoring another suit, and then being ignored afterward, I will never bring my clothes here again.

I like it here. Clothes are ready in at least two days which is very efficient and satisfying to my…read moreneeds.

My previous review was based on 2 visits that were awesome. Apparently consistency isn't their…read morething. The first two times I came here it was problem free, quick and "cheap". only 3 weeks later the same pressing service is almost twice as much as the it was the last 2 times. I don't know that it's true there was a price change or the prices just change.

I cannot recommend this place enough! I had a wool coat with a horrible sweat smell that had…read morecompletely soaked into the fabric. I had already taken it to another cleaner twice, and the smell would not budge. I honestly thought the coat might be a lost cause. After doing some research, I found this place and I'm SO glad I did. They took the time to really work on the coat and cleaned it as many times as they safely could to get the smell out, all without trying to overcharge me. They genuinely cared about fixing the problem rather than just taking my money. The man who helped me was also incredibly kind and made the whole experience feel so personal. By the end, he honestly felt more like a family member helping me save my favorite coat than someone running a business. It's rare to find this level of care, honesty, and customer service anymore. I'm so grateful I found them and will absolutely be coming back.

I've been coming to Mr. Lee for years. His sense of humor always gives me a smile. The quality of…read morehis work is super awesome and you can't beat the price for the value. if you ever need services for either hemming or Cleaning this is the place to come.

I first came here about 4 years ago to have my wedding dress cleaned, and they did an amazing job…read more I recently came back again, and I'm just as impressed. They worked so fast to fix 3 of my clothing pieces, and everything came out perfect. I'm petite, and they were able to tailor my overalls to fit me like a glove, seriously, they look so good now. They also fixed one of my jackets at the waist, and the fit is now exactly how I wanted it. The quality of the work is incredible. The stitching looks so professional that you can't even tell anything was altered. Jennifer helped us, and she was amazing, super kind and helpful throughout the process. Highly recommend this place!

Complete Cleaners is not what it used to be. Since the change in management, the service has become…read moreunfriendly and unaccommodating. I had two pairs of pants tailored incorrectly. When I asked if they could fix the mistake, I was told I would need to pay again. Under the previous ownership, they would correct errors at no additional cost--so this felt like a big step down in customer service. Another issue is that they now require payment upfront. This makes it difficult to address problems after the fact, since you've already paid regardless of the outcome. The overall experience has also declined. Instead of returning items neatly steamed on hangers with protective covering, they now hand them back folded in a paper bag. It feels rushed and lacks the care they used to provide. Overall, the new management seems to prioritize process over customer satisfaction. Unfortunately, I won't be returning and cannot recommend this place.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

She did a perfect job hemming my new lace pants. I was sent here by a neighbor who has lots of nice…read morefancy clothing sent me here

I came in looking to get a bridesmaids dress altered. I got changed in the back, stood on a…read moreplatform in their shop and was able to get measured quickly. They have a pair of 3-4 inch heels to give you an idea of how much you need removed, but you should bring your own shoes if you have them ready. Needed about 3 inches off the bottom since it was too long and costed $50. A little higher than what I expected but the results are great, very clean stitching, can barely tell it was altered in the first place. It was ready in a couple of weeks. Thank you!

I've never done dry cleaning before so to do this in a city where I just moved to and not my…read morehometown. I didn't know where to look. (Also you do not need to bring the hangers with them, they end up giving you some sturdy ones at pick up) After a bunch of research this was the closest I could find that I felt was right and sometimes you gotta trust your gut. I took my suit and blazer in for a clean on a Tuesday and was quoted to come back on Friday. Luckily I didn't need it right away but that should give y'all an idea of how long it could take. The kind man helped me and made it seamless and easy. Picked up my stuff Friday afternoon and it was a lady this time who was soft spoken and also helped me with my questions such as alternations as I need to do that at a later time. Overall I'd come back again and hopefully get my suit altered too to see how their quality is

After the dry cleaner we had been using for years closed, I decided to give this place a try, and…read moreI'm so glad I did. The gentleman at the front was incredibly pleasant, friendly, and welcoming. I needed several items dry cleaned for graduation events, and everything was returned in perfect condition-clean, pressed, and ready to wear. As an added bonus, they offer a 10% discount when you pay in cash. While this location is a bit farther from where | live, the excellent customer service and quality of work make it well worth the drive. I'II definitely be returning for my future dry cleaning needs. Highly recommend!

Quick and affordable cleaning for suits and blazers. Will be making this my go-to place for dry…read morecleaning

We had my daughter's Quince dress fitted and we thought it was a hard job but the owner was super…read moresavvy and fixed it in no time. She is very reliable and I highly recommend her.

I was in a pinch for a quick alteration that I did not have time nor skill to do! She took me in,…read moredid a quick try on and pin up and it was ready and perfectly sewn the next day! Just in time for my trip! A little pricey but I appreciate the quality outcome and pleasant interaction. I will go again for a few more pieces.

I went here to get my dress shortened. I needed it back in a week. I was told any alterations…read morerequire 2 weeks notice. I wished I had known that before traveling there so I thought I would inform all of the procrastinators like me do not waste your time going here if you need alterations done in less than 2 weeks.

My family has been coming to sarah for multiple decades. She is an excellent tailor and the gold…read morestandard for getting a pants hem. I am very short and therefore all my pants are constantly too long. This visit, I brought sarah 5 pairs of pants, 4 of which were objectively difficult to hem; two super wide legged pants (one linen and one pleated suit pants), 2 made of this weird thick satin. The last pair was a front pleat cargo pant type dress pant. The way she hems is flawless. It's incredible how I cannot see the hem from the outside of the pant. I can see it's been done on the inside but on the outside you can't see the stitches at all even on very thin fabric. These 5 pairs were a very fair price! 14-18$ depending on the fabric and cut of each pant. I called before my visit because in order to tailor pants you need to try them on and have them pinned at the right length-- this takes time if you need to do it 5x in a row. So I called on a Monday and asked when would be a good time for me to come in Tuesday? She gave me a good time and when I walked in I was seen immediately. Took about 30 mins to do all the pinning. She said come pick them up in two weeks. At the exact two week point she called to let me know that the pants were done. Everything fits perfectly!!

Clean, well-functioning machines. Ample parking. Change machine works fine. Time to re-stock some…read moredetergent; otherwise a-ok.

They are nothing short of amazing. Kind friend I and take customer service to an next level. They…read moreare an amazing place to have your clothing, dry clean I will be going there and suggested you do the same