My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

They did my bathroom.Replaced my floor.Took out my bathtub and put in a walk in shower.Tile looks…read moregreat.They are a great company with quality employees.

Do yourself a favor. Avoid this company like the bubonic plague. I got an estimate for roofing…read moreand siding and they fed me this cartload of horse manure that they were backed up for one year. Not only that they wanted me to give them $50,000 toward the job one year in advance! ( supposedly for the materials.) Don't do business with them. Buyer beware.

I purchased LVP at Tontine and the price I received was great. But shipping to store was just a…read moreheadache when it came to arrival time and delivery as it was delayed.

Complaint Type: Problems with Product/Service…read moreStatus: UnresolvedMore info 5/10/2022 I signed a contract for a floor to be ripped out and a new one to be installed. The contractor who ripped out the pre existing floor destroyed my moldings and I was told they would be replaced by the store manager. Then when it was time to install the floor they couldn't find a installer so they hired one that has never worked for the store. He installed a uneven floor with chips and two different colored floors. The wood floor is now higher than the porcelain,which they promised would not happen, there are multiple tiles uneven with tiles sticking up everywhere. They promised to redo the floor and said they have to find a contractor first which never happened. It's been months and they never even came back to reinstall the sink they removed. My wife is sick with terminal cancer and they left her with no sink. They keep coming up with excuses but never do anything about this botched job not up to industry standards. They even blamed the fact that my wife is sick so they hired the only contractor available to get it done for her. If that was the case they should of reviewed his work before ruining our home and disappearing. DO NOT USE THIS COMPANY!!!!!!

We brought an interior door to be refinished... wow! They did a fantastic job.. matched the stain…read morecolor perfectly and did the job in less than a week. If I could give 10 stars, I would!

Last Summer a very good walnut side chair was broken in a very bad fall…read more I thought it was a lost cause and it sat in my back room for months. Fimally,I took it to The Furniture Hospital who said repairing it wouldn't be a problem. A WEEK later I got a call that it was finished. I picked it up and you could hardly tell it had ever been broken. And it only cost $100 + tax. What's more,the chair is sturdy enough for normal use,not just to look at. Today I called about rerushing some old chairs,thinking no one rerushes chairs any more,but the guy said they have a lady who does that for him. Quick Service. Quality Service. Reasonably Priced Service. Variety of Services.

If you ever find yourself with a broken piece of glass, or in need of a replacement this is the…read moreplace to go. The process is easy, bring the broken piece of glass, an employee will measure it, and then quote you a price. Unfortunately, on my second move i broke a curio glass door. Twin City, repaired it quickly and was quoted a reasonable price $27.27; and the only reason for 4 stars, is because no one called me to let me know, it was ready, even though they indicated they did. The overall turn around time is usually a few days. Fantastic work.

They just finished my shower door yesterday and I LOVE it! One little hiccup, manufacturer did not…read morefollow measurements on side piece so had to be reordered- the fast traced it an it was here and installed in 8 days. All the staff from original measurements to office and our installers were excellent! Very friendly and knowledgeable. The show room is great, gave us a chance to actually visualize our choices. Highly recommend and will use Twin city glass again if needed!

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

Josh Briggs is the ultimate craftsman professional. He inspired confidence that we made the right…read moredecision to partner with Josh's consummate skill and knowledge. His price structure is completely reasonable. As a bonus, Joshua is a kind and nice gentleman that respects your home and property. I give my highest recommendation to Josh Briggs and Past to Present Woodworking. Grace and Peace, Gregory P Witherspoon

He refinished the top of my BAUHAUS dresser and polished the chrome trim…read more He did a great job and I'll take more rare furniture to him for restoration.