I first used Phoenix Energy Solutions back in 2013 when they came and turned a 'must replace your…read morewhole unit (that was then about 9yo)' into a well-explained $600 job. Quote from my original review: ******** "At some point, we will need a bigger unit to accomodate our actual square footage, but for now, the house is cool, comfortable (it runs warmer on the kid's side, but well below the danger point of when we didn't have AC-I used fans and kept the kids in the master suite with me). And when we DO replace our unit-I don't need Yelp-I'll just call Phoenix Energy Systems and you should too! PS-this is the service that made me join Yelp, so I can give Rich and PES 5 stars (and not 10 as others have noted)." *********** Since then, I've been on PES REST plan (their annual maintenance contract for 1 AC and 1 heater/furnace tuneup per year). I don't review routine service calls, but go ahead and imagine about 3 dozen 5 star reviews for keeping my systems running and functional as they met and then exceeded normal life for these units. Well, all good things must come to an end. The AC sealant gave out, flooding my attic and into my master bathroom. After much consideration, I came to realize that it was time to replace the AC, and possibly the equally old and increasingly troublesome heater. So Micah came over and presented several options and discussed which ones were SMUD rebate eligible. I went with the bundled (and SMUD rebate eligible) AC + Heat Pump combo. Micah and his son (already an industry veteran and very capable) arrived bright and early (e.g. right on time) and 10 hours later - old units removed, new units installed. The big surprise was *nothing* - e.g. none of the clunks grinds, whooshes, strained sounds of the old system. Just nice cool air evenly distributed throughout my 3/2 bungalow. The old system kept the master suite at temperature, but ran hot summers and cold winters in the kid's rooms at the other end of the house. Remember folks, true power doesn't roar - it whispers. And of course, thank you Phoenix Energy Solutions for fair pricing and top notch professional HVAC services.

I requested a checkup on my existing solar system. A young man while he was polite just looked at…read morethe inverter and checked the voltage and said everything was OK. He did not even go on the roof to check the panels. He said if I wanted more wattage to add new panels. I had the inverter and panels checked by other companies and they said the inverter was not the correct inverter so it should be replaced. There were other problems with the wiring on of the solar panels. He charged me $285 and left. I called the office to explain and person said she would have the owner call me right back. 2 days now and no call. I have had 2 companies explain to me why it's the wrong inverter.

I got a quote from this company and few others to remove a liquid amber! This was one of the lower…read morebids, but also didn't feel like pushed to use them like I did from some of the others companies. They also gave me options instead of tree removal. Scheduling was quick, as my liquid amber has been dropping huge branches, so it was damaging our fence and just a liability. They had all the right equipment to get the job done quickly.

We have used Jose's Tree Service twice now in the 4 years we have lived in Placerville. The first…read moretime to prune very over grown and neglected trees. This time to remove overhanging limbs that the insurance company gave us an ultimatum about. (These are beautiful healthy balanced oak trees which provide much needed shade, but we are all at the mercy of these guys right?). Gama and his team worked hard and carefully each day. They brought in a huge boom truck and a huge chipper, and managed to get everywhere they needed to without damaging my lawn, driveway, deck, or roof. They cleaned up everyday (raking, blowing, sweeping) and have left our property in great shape. We will definitely use their help again in the future! Many thanks to Jose's Tree Service!!

These hard-working guys are professional, efficient, courteous, and thoughtful. Their work to make…read moreour counties more fire-safe is deeply appreciated. They were very thoughtful towards our property, even going as far as to hand rake up the leaf debris rather than blow with their blowers out of consideration of keeping our pool clean. The crew even asked us to take a look around to make sure they got everything. Always polite, always mindful of protecting the integrity of our property, always alert to their own safety, always considering the property rights of the land they are working on as well as neighboring properties. You guys are the unsung heroes of the dreaded "fire season"!

Mountain Enterprises working for SMUD "topped" some Redwoods close to power lines. Butchered is…read moremore like it! It's like they used a hatchet- unbelievable- I've never seen anything like it! Not sure if they have a different crew for the utility companies but judging from some of the reviews, seems likely.

We attempted to use this company on 3 separate project. 1 went smoothly. 1 they forgot about but…read morewere able to accommodate and 1 was a complete no call no show. Our crews were standing around with equipment staged for an hour before they called us back. Kurt told us to call someone else dispite the two emails, text messages and numerous phone calls to Harrison prior to the day. They use an answering service that is very difficult to work with. They don't respond to calls, text or emails. I would not recommend them. Very poor customer service, very poor organization and extremely poor scheduling. These are your guys if you want to loose money, waste labor hours and look like a clown is front of your client.

Great work and very professional! The owner Tyler was very helpful and easy to work with! Highly…read morerecommend!!

The Robertson crew showed up at the beginning of the previously arranged arrival window and…read morepromptly assessed the work needing to be done then got to work. Mike was done quickly and the area was cleaned up. After he had left, I noticed he had pulled a very short distance down the road and then strapped his load down. At first I thought it was irresponsible of him to leave without being safe, then I realized that my yard was free for me to do what I needed or wanted and he was finishing up his process without interfering with his customer. What a small but brilliant gesture. Great communication, reasonable rates, quick service, professional yet friendly crew. If I ever have anything else I need hauled off, I am calling Robertson's Junk Removal.

I needed to clear out a lot of weeds and excess growth in my front yard. Mike gave me a fair price…read more He and his team came in and got a fairly large job done quickly and cleanly. Would definitely recommend.

I "enjoyed" our trees as they grew higher and higher and their leaf canopy provided shade for our…read morehouse and decks as well as home for many species of birds that serenaded us mornings and evenings. They grew to a height of over 40 feet and were starting to decay. I should have dealt with this earlier. I called several tree services and three came, gave me a bid only to walk off the job because the trees were rotting and more than half had hollow trunks. Tony from Acampo showed up, gave me a very competitive bid, showed up to do the work on time and then walked off the job due to trees being too dangerous. But unlike the other companies, he offered me the only other option; to hire a crane, do traffic control (because the only place the crane could work from would be on the busy road next to our house). Of course it was a lot more expensive but what choice did I have? So I accepted and after taking care of the permit for traffic control, reserving the crane and getting the crew together, Tony stated work on time, 30 days later. I was there when the crew showed up; I told my wife that these guys were obviously confident, professional and they all knew their jobs and acted like a well-oiled machine. Everything went according to plan. They started at 6:30 am and soon the crane was lifting sections of trees that were as big as a bus and weighed over a ton carefully over my other trees and fence to the road surface where some of the crew cut it into sections that were fed into the chipper. 4 hours later the clean up was underway. It was a dangerous project. Tony complied quickly when I asked that me and my property be named as an additional insureds on the Acampo Insurance policy and when I asked for confirmation that the crane operator was insured and that all of the crew were covered by worker's compensation insurance. When it was over, I breathed a sigh of relief. The job was handled professionally, no one was hurt and my property was not damaged. Tony had warned me that due the deterioration of the trees, several things could go wrong but his crew was on its toes the whole time and everything was handled well. I have already asked Tony to give me a bid to reduce several other trees on the lot before they reach the same level of deterioration. From the beginning he treated me fairly and I am confident that he will do so again. Based on my experience, I am heartily recommending Acampo to anyone who needs expert tree service regardless of how big or small the job is. Nelson Barry San Francisco June 21, 2023

In January 2023 we had 3 large trees go down in all the storms. We had Acampo out and they quoted…read moreus over $100,000 to remove 3 trees. That's not a typo. Over $100,000. We got quotes from a few other companies and ended up getting all the trees removed for around $20,000 (still a ton of money). I'm well aware of the reality of 'surge pricing' but this is just inexcusable, and it makes me question the ethics of the company. Please beware of price gouging, especially during/after storms, and get several bids.