I am a long-time patient of Dr. Patel. He & his staff have shown great care for my son and myself…read moreover the years. Last year, an accident led to significant damage to my front tooth. Dr. Patel guided me patiently with care and professionally through the arduous process and today I once again have a perfect smile. I have and will continue to recommend 19th Street Dental & Dr. Patel for their dentistry services.

They never contacted me after phone calls and pretty extensive website form. Is it even open? I…read morechose it because it's convenient and I looked in once (it's next to Piedmont primary care- same level ) and saw one person at the front desk but that was months ago. If it is open it's poorly run.

Had to change dentists and stop going here. I had a dental emergency the day after thanksgiving…read more(even I had to work that day) and they didn't even have an on-call dentist on. Turns out the filling they gave me got infected and I had to get a root canal.

Jasmine was 100% the best dental cleanin experience I've ever had!!…read more But let's start from the beginning, because this group has it together! When I first made my appointment I did it all online. It was so easy. I was immediately sent forms to fill out. After filling them out, I received a follow up call to help verify my insurance. Before I arrived, I was sent emails with parking instructions and texts with forms to fill out, etc. everything was super smooth! When I arrived, I was greeted with a smile, and the wait wasn't long. As I already mentioned, Jazmine was amazing and so informative. I did not feel judged at all about my teeth. Once we were done, the dentist arrived and she was amazing as well. She showed me my X-rays and then we looked in my mouth for more specifics. She also gave great advice and they were very up front about what my insurance would cover and wouldn't so I could come up with the next plan of action

I first started coming here because they are the closest dentist to where I live (Kirkwood). And as…read morelong as I live in Kirkwood and my insurance covers it, I will continue going to this office. To preface, I've had various issues with my front teeth since college due to an accident - 3 of my front teeth broke. Since then, I've had some level of insecurities due to the size and shape of my teeth. Before coming here, I did Invisalign 5 years ago, but my teeth looked awkward because of the shape of the crowns I had before the aligners. They did not look visibly straight and had weird alignment/angle issues. Since then, I've had my crowns replaced, and I'm finally at a point where I'm genuinely happy with how my teeth look. It's truly thanks to this office. Dr. Ahmadi has been my primary dentist for the last few years and has been one of the best dentists I've ever had. He listens to my concerns, answers any questions I have in a way I can understand (aka, doesn't use dental jargon lol) . He explains what is being done and why it's being done. A great guy all around. I had an emergency early November. One of my crowns (that was done at another dentist office) broke suddenly in several pieces. While their lab was creating a crown, Dr. Meshkian and Mayleen (I think that was her name, I'm so sorry if it's not) created a temporary tooth to place in the gap. I nearly cried because it looks so good while I waited for the real crown. I did not want to walk around with a gap in my front teeth for a month. Once the crown was delivered, Dr. Ahmadi finished placing it and helped scan my teeth for a new retainer. I swear I've seen the staff more in the last few months than I have some of my friends lol. But the staff is friendly and welcoming. I am genuinely so appreciative of all the work and attention they've done for me.

First red flag it took me contacting this office 6 times before I could get an appointment, 3 times…read moreI sent request through their website and 3 times I called. When I told them I made 5 prior attempts to make an appointment they just responded "oh". When I came in I was standing at the locked door at 8:55am for my 9am. I woman came up, I told her the door was locked, she said why is the door locked my appointment is at 9am. I said mine as well. 6 people entered when they unlocked the door, they were all checked in, except me. Understandable cause I was a new patient. They asked for my DL & insurance card, then told me there was a difference on my birthdate and if I didn't call and clear it up I would have to pay the full amount. So I called, I cleared it up, and when I told them someone in their office was also calling to verify. So I am thinking I am not paying the full amount after all that. The dentist repaired my chipped tooth, he was kind. When he took me to the desk to pay, she said $282. I was taken aback, I asked how much it was and how much the insurance paid for and she said it was $408 and the insurance pays for 80%??? $282 is 70% of $408??? Make it make sense, the math is not matching. Then I asked for some tooth floss. She told me the tooth floss was "on the other side" and they didn't have any. Then asked me if I wanted to get my teeth cleaned. I was like might as well if that is the only way I can get free tooth floss and I am already here. I asked how much the insurance paid for teeth cleaning. She said 100%. So go back and the assistant starts poking around at my gums, sticking me until it hurts, this happened at least 5xs. Then tells me I needed x-rays prior to the cleaning. They already took one x-ray of my chipped tooth. I was adamant that I didn't want any more x-rays. I have a broken wrist and I have been getting MRIs, X-rays, and CT scans over the past six weeks and I didn't want anymore radiation exposure. She was going on & on, about insurance needs x-rays and she can't clean my teeth without them. So she did 4 more. The dentist came in and was poking around my gums without hurting me one time. Then they said I needed a deep clean, and they needed more x-rays. I said NO! They didn't clean my teeth, they sent me back to the desk to make another appointment and I then asked again for the tooth floss, this time they went to the other side to get it. When I received my explanation of benefits from the insurance they only billed for $282, not $408. So I called yesterday at 12:48pm and spoke with Susana when I asked to speak with someone in financial. I was told I would get a refund check to pick up at the office when they get paid. During this call a person was rudely interrupting saying everything was explained to me about the billing at my appointment, which is a lie. She also said I didn't get my x-rays cause I didn't want to pay for them, also a lie. I kept asking who is that? Who is speaking? Susana was avoiding answering me, and finally said after me repeatedly asking who is that other person on the phone, she said the office manager. I said what is their name? She said Ariel. I told them I did not like her tone, and I hung up. Who puts someone talking about finances and billing on speaker phone? What kind of ignorant behavior is that from an "office manager"? I later got two missed calls from the office and a text saying they had a refund check for me. I feel bad for the dentist, because he was nice and polite, but he needs to hire a new office team, because they are unprofessional, unorganized, rude and ignorant. No one should have to put up with that. And what kind of place makes you pay full amount up front when they have already verified your insurance. WORST DENTAL EXPERIENCE EVER. Today I called them and asked to speak with the manager, Susana answered the phone again, said they were not available and mentioned the check. I asked for the manager to call me. Her response was "I don't know why, she is going to tell you the same thing." I said this is about the call yesterday and she says "that was the manager" as if she doesn't owe me an apology. I highly doubt anyone is going to follow up. Just rude!

The office and doctor took great care of my needs. I was aching on both sides of my mouth. I was…read moreable to get an appointment and care. I hadn't seen a dentist in over 13 years. The plan was created and I am on my way to better dental health.

I had a great experience at Henderson dentist for my routine cleaning. The hygienist was thorough…read moreyet gentle, and Dr. Uetsuki was very professional and the front desk staff was also incredibly helpful with my insurance questions. Efficient, friendly, and honest I'll definitely be back."

Notes: It looks like "Polish Dental" went out of business -- Yea! -- but then the same "operators"…read morepopped up at the same location under a new name. So beware! The scammers running "Polish" are just now calling themselves something else. Also, every positive review I checked into on this site or Google turned out to be fake. One of them literally had "John Doe" as the name, so the fake positive reviews weren't even very well done. ##### I had a very bad experience with this office ("Comfort Dental" Midtown Atlanta, which seems to be the same people and location as the now-defunct "Polish Dental"). I went in for a routine checkup and cleaning. They performed the cleaning without having reviewed my records or done an exam first, and then the dentist told me everything was fine and I could go home... still without reviewing my x-rays or chart. (Anybody ever heard of a *real* medical professional performing procedures without looking at a chart first?) Only after I questioned this did they look -- and immediately found a serious cracked tooth: this is a type of problem that should have stopped them from performing even a cleaning until after it was fixed. Indeed, once they bothered to look at my x-rays, they stated it was urgent, and pushed for same-day crown work. The procedure was poorly handled (multiple failed attempts at numbing because they kept injecting the wrong site, and severe pain), and the temporary crown failed within about 24 hours (because they botched the "geometry" of the grinding so badly another dentist later had to completely redo it), leaving me with an exposed tooth and chronic pain. After that, the office became nonresponsive. They did not provide *any* follow-up care, would not clearly explain billing, and failed to provide complete medical records despite repeated written requests. I was charged nearly $1,000 for work that provided no benefit, and they also billed my insurance for a procedure they did not complete -- in fact, they billed for additional work they didn't even attempt to perform! I had to pay another dentist entirely out of pocket to fix the issue, because they wouldn't even refund the insurance for the work they hadn't done step-one to perform. Isn't that insurance fraud? There are also concerns about how this business is operating. They changed the name from Polish Dental, I guess because that company went out of business... but are still running credit cards and billing insurance in the no-longer-exsitant busines name. Finally, when I contacted GA State dental regulatory folks, they couldn't find any record of "Comfort Dental" even having a valid license to practice in this state. Maybe this needs to be a Fulton County District Attorney or even a GBI level matter, given how many laws they seem to be breaking. I'm not a lawier, but isn't practicing without a license a felony? Same for insurance fraud? I'd like a law enforcement pro to take a look, in any case, because these folks are a clear ongoing threat to public safety. Overall, this was not just a billing issue -- it raised serious concerns about basic clinical standards and patient safety. I would strongly caution others.

Go anywhere else- literally!…read more I've waited more than a year to review them because human errors happen. I had a lot of work done at once after face planting on curb. 1 tooth just needed a crown as precaution bring beside the rest. She reduced that tooth such that even temp wouldn't stay on. I was told real crown would be different and was issued new fused temp. Crowns came in. It took over an hour to position by the hygienist (I didn't know better). My front tooth is completely out of line. The tooth that was reduced to nearly nothing (w/o root canal) never stayed in. I returned multiple times. Was even issued a mold of my teeth because she was certain I'd loose or swallow that crown. It's crushed me. Depressed. Embarrassed. Traumatized. It's damaged my life and led to isolation and self hate. I never once heard "I'm sorry." I was never asked what color I wanted for my 4 front teeth crowns. Instead I was told how painful and damaging removing the out of line crown would be and expensive. As to the overly reduced tooth- I literally was treated as if I had created this problem. Given another huge price estimate. Honestly, the trauma fr this puts me in panic and rage and full of pulsating anxiety that isn't fleeting. Their front desk ladies are great and unfortunately sometimes caught in middle. I should note 2 things. When I first went- they used a different crown company. When they changed I was called in and that is when she cut my tooth to a nub. Secondly, that dentist now has her own practice; however, polish still doesn't stand behind their extremely pricey work. She did excellent root canals but ruined the healthiest tooth - No apology. Yet, Polish keep calling me wanting more business as I daily struggle with damage they left me with. Every reflection - every social interaction- I have ti worry my front tooth will fall out. It's the single biggest regret of my life. So, save yourself and go anywhere but here. Those wondering- I tripped over a curb with my hands full face planting into concrete corner. It leveled my 3 front teeth (root canals & crowns) the last over reduced tooth was chipped but alignment was going to be problem w/o crown. That's what landed me there. Cost with 2 dental insurance coverages was as much as my first car. I am currently under a new dentist care. Eventually I will be able to correct all this damage / expense but I will never emotionally recover.

Top notch dental care from Dr. Shah and his entire staff. Great, caring service from Crystal at…read morereception, Laura the hygienist, and Aubrey and Leslie at checkout. And of course Dr. Shah is awesome.

I LOOOOOOOOVE the customer service and the overall hygienist process. The consistency there is key…read more I'm leaving a one star review because time and time again, I end up with an expensive bill. I have dental insurance, and YOUR job is to verify my coverage before I step foot in the office. I SHOULD not be receiving an astronomically high bill for your services when you can check to see what my insurance covers. I'm a simple working woman, I pay out the wahoo to have health and dental insurance, and the least that my dentist team can do is ensure that my bill is covered. If anything in my bill is not covered, that should be discussed before services are rendered!!! That is not fair to me and my wallet that I'm stuck with a bill. I am beyond frustrated and I'm contemplating if I want to continue being serviced here. I really like this office, but get your billing department together!!!

Hubby and I have been going several years now. We needed alot of work and so far have had an…read moreimplant (mine - not my first), a crown, major cleaning. The root canal was so much better here. But the best thing I got was a night time bite guard. Changed my life - no more headaches. So relieved to be in the hands of this expert! Super nice team too.

Beware. 100% of…read morethe services I received from this office were sub-par, techs seemed untrained, and billing was a nightmare.

Everyone here was so kind, personable, and helpful. Pretty quick appointment for the amount that I…read morehad done. Miss Tasha in particular was so sweet!

Too bad Dr Lawton sold this practice went to the new Dentist there whose only solution to my tooth…read moreproblem was to pull my tooth out- went to another dentist and he fixed my tooth!! Too quick to pull teeth!