Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

We use mosquito joe for the ridiculous amount of mosquitoes in our yard over the summer. We also…read morehave pets and Mosquito Joe offers a pet-safe treatment which is awesome. It definitely helps more than any other Mosquito treatment we've tried. The staff is easy to work with and flexible with scheduling. You can sign up for scheduled treatments and stop anytime.

We highly recommend Mosquito Joe of Greater St. Louis County. After just 2 treatments, we noticed…read morethat we didn't get bit while playing in the front yard! Very friendly & knowledgeable staff. Looking forward to spending Summer outdoors again. We'll worth it!

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

When I bought my house, it had been treated by these folks for termites. They recommend a yearly…read moreinspection. Tech was pleasant and took maybe 15 minutes for him to complete his work. He tracked nothing in. This is a window type deal. While I prefer an appointment time I get the window scheduling. What I don't get is being called at 10:53 am for a window that didn't start until 11 am.

Can't say enough good things about my experience with Bugs by Brian. From calling and having, not…read moreonly quick service, but super nice and helpful service. I opted out of having them spray inside, due to the house being locked and not being able to come home in time. The next day i changed my mind and called to see if they could come out again to spray the inside. No questions asked, no issues what so ever they catered to my bad choice. I fully expected them to double charge me, but they where very fair with the price to return. When the tech came the great service continued, from him being respectful of my home to the conversation to him being patient with a toddler and dog and worked around me being in the process of painting a room. He then informed me of all the other services that I may need per our conversation, that i had no clue they offered. We will be using bug by brian for pest control through out the year AND now other services i was looking for!!! AWESOME AWESOME AWESOME

We have been very satisfied with Bugs by Brian. Whether it is he or his wife, they are always on…read moretime (even waiting a few minutes until I arrived since I was running late!). We have been using them for years and now they also do our sons home. Trustworthy and professional. Another happy customer in St. Louis Missouri. !

We just had our introductory treatment on Monday, May 21. Kevin Brown was our service guy and he…read morewas AWESOME. He thoroughly explained what he was going to do and then he did it. He reported back that he found 8 (!!!!!) wasp nests around our property and a dead mouse and we discussed pest control services for our little rodent friends. We were really pleased with him. Very friendly and polite, not overbearing. So why the three stars? The sales guy who visited our house to get us to schedule service was very grating - probably just an age factor. He was what you think of when you think of a typical door-to-door sales guy. Our municipal police drove by while he was talking to us (apparently, someone in our neighborhood called on him for soliciting; he had the required permits though) and the kid was bragging with to us about how he's so cool with our officers and was trying to show us that he took pictures with the officers from when he's been called on before. It was pretty immature and a waste of our time. Then, he, for whatever reason, could just NOT get my husband's very normal name spelled correctly in the email address so we could receive the documents; I think hubs spelled his name 4 times for the kid. Also, the time he rang was borderline inappropriate for us. We have a 1 year old and he was really cutting it close to her bed time. And, according to him, he still needed 4 more households to sign up in order to meet his quota (yes, he told us that too, and bragged that 4 more should be easy....at 7:30 in the evening....when families are settling down for family time and bed time). The kid's lucky we were already considering pest control services and that we like a good deal. Anyhow. The service guy was great. And if the results are good and continue to be good, we'll keep it up - with the hopes that we never have to deal with a sales guy again.

Poor customer service, rescheduled my appointment 4 times in a month. No resolution to the pests…read more They do not hold to their word. Cancellation fee is ridiculous and they are not providing service

Rottler has been great to work with these past few months! When we moved in to our new house I knew…read morewe needed to schedule a pest control service. The service tech (it's usually Ben) calls a day before he is scheduled to come out and lets me know what he plans to look at. I really appreciate how we get the same service tech each time; he is familiar with the property and with our concerns. When he arrives he takes notes of what he does and leave them for us to review when we get home. When we had a new retaining wall built he let us know that he added in some additional traps to help keep the critters out and we didn't even have to ask! Every so many months I do call to see if we can schedule a time for him to walk around the house and spray inside rather than just outside. each time I have called to schedule this service the customer service rep has been helpful and friendly and I have always been able to get something scheduled for the day and time I prefer. We pay for treatments every 2 or 3 months and if they have to come visit in between scheduled service, it's still part of the package we pay for which is really nice. Rottler is a solid company and I would recommend them to anyone!

Rottler staff have no respect for gardeners. Despite posting signs saying, "Do Not Spray", they…read morecontinue to directly spray pesticides on wildflower garden beds. Their spray does not discriminate against bees, butterflies, fireflies, moths and monarch caterpillars. Their company is doing great harm to the environment.

Have they came to my home last year and I have been meaning to put a review. He was very…read moreinformational and he was compassionate about wildlife. He checked my home for raccoons or squirrels. He was honest and he said that he saw something that could be it but he suggested that I contact my insurance company first because of possible damage to my roof. And that is what I did. Comes to find out that I needed a new roof and I really didn't hear that much activity after he left. So why am I giving him a great review because he was honest. He didn't try to take my money he said that he maybe saw a little bit of activity but more than anything I probably need to call my insurance company regarding my roof. As we know raccoons and squirrels can enter your home at any time so if that's the case in the future I will surely contact them because of his compassion for wildlife and his honesty. So I didn't using this time but if necessary I will in the future.

AJS Wildlife Solutions will charge you coming and going. You pay $200 for the inspection. (The…read moreman who came to my house was thorough and knowledgeable. I can't complain about that!) Then they charge you for each time they come back to check the traps. I had 2 other companies come by to inspect/ bid. Neither of them charged for inspection or checking traps.

chuck is very knowledgeable of pest control and made very informed suggestions. Todd stopped by my…read morehouse to install termite control items. He was very kind and knowledgeable about pest control. even the office staff (Judy) was very understanding. I highly recommend this company.

Tyler was really good and we did catch quite a few moles, however the sales people mislead people…read more They told me my plan was for 1 year, but in reality it was for 6 months. What they want to charge to extend for only six weeks for $300 is rediculous. It has taken almost 7 months to catch 5 moles, so odds are in 6 weeks we prolly wouldn't catch much. Need to be consistent and truthful in your packages. Doubling the price for a lot less of a duration is not right. The pest spraying and mosquito treatment is well within what everyone is charging and have no complaints about these services.