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Diamond Felicity

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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Services - Diamond Felicity

Registration services

Car and truck insurance

Homeowner or property

1 More Service

Vehicle

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3 years ago

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Maria Elena Chavez Insurance Agency - Call or come visit us for your Insurance Quotes!

Maria Elena Chavez Insurance Agency

(1 review)

I finally have a new insurance spot to call home. I am the owner of 3 cars, 2 businesses, a home…read moreand a family which all benefit from having insurance. With this many priorities to insure i need a place that can give me great service, great coverage, and most of all a great price. With María Elena i now have all of that. As soon as i switched i instantly saved a Chunk of money and on top of it got better coverage. Communication has been great so far. Anything I've needed from proof of insurance documentation to adding drivers or any other kind of help they respond right away and know exactly how to take care of it. I will be recommending this place to all my friends and family and will continue to support a great business.

From the owner: Maria Elena Chavez Insurance Agency is an Insurance Agency located in Rialto, CA. We offer Auto…read moreInsurance, Homeowners Insurance, General Liability Insurance, Workers Comp, Commercial Auto Insurance, and more. With over 20 years of industry experience, Maria knows how to secure the best plans and premiums for our clients. When you come to our agency in Rialto, CA, for home and auto insurance, we guarantee you will receive exceptional customer service. We take pride in supporting the residents and businesses in our community and hope to build lasting relationships with our customers. For a quote on car or motorcycle insurance, contact us at (909) 341-5215 today.

Fiesta Auto Insurance & Tax Service - Your auto policy changing every month?

Fiesta Auto Insurance & Tax Service

(10 reviews)

Excelente servicio y amabilidad Gracias Gorge por ayudar a…read morela comunidad y brindar precios grandiosos en seguros de auto

Absolutely terrible 1st experience at Fiesta Auto Insurance…read more 1st of all, we had an appointment for 11:45 am. My wife and I got there at 11:45 only to find that we would have to wait. One of the associates, Emily, had finished up with a customer but did not immediately call us over. 15 minutes later, she finally said "she could help us out". My wife and I came prepared, we brought all the neccessary info to make the process and quick and smooth as possible. Well folks, not only was the process NOT quick, or smooth, it was as long and rough as possible. There were a lot of long, awkward periods of silence. At one point Emily was inputting the same information for the same vehicle a 2nd time. There was absolutely no dialogue between us and her. 2nd, once we had agreed upon a plan of coverage for our vehicles, it took an hour to get the paperwork going. Again, there was no communication between Emily and us, just a lot of silence. I finally got fed up and asked "how much longer we had to go?" and she said "we were just waiting for paperwork". I advised Emily that "we needed to get going to pick up our kids from school " and she replied by saying "let me just get your signatures on the paperwork". This was almost 2 hours into the process, and we were the only people in the office. Well, apparently there was an issue with the printer that caused us to wait even longer. After the paperwork finally printed out, we were ready to sign and get the eff out. Turns out there was a couple of mistakes on the paperwork. The total amount billed to us was different than what it was showing on the paperwork. My wife's name was totally incorrect as well. By that point we were well beyond the point of caring anymore. We signed what we needed to just to obtain proof of insurance. When it was all said and done we couldn't walk out fast enough. I tried calling their corporate office to speak to somebody regarding this terrible experience but was unsuccessful. I don't know why this process took so damn long. Whether it's a systematic problem or perhaps just a relatively new employee, this needs to be addressed. After this experience there is absolutely zero chance I would ever refer anybody here.

Diamond Felicity - autoinsurance - Updated June 2026

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