Last year I contacted every company advertising deck refinishing in all the NW suburban area home…read moreshoppers and mailers. One quoted an outrageous price, two quoted half the figure, and two promised to come out for a quote and never showed up. All had a number of poor reviews of their work on line. I held off getting the work done. This spring I contacted Pro Coat. Dave Marion quoted a fair price for the job, and warned me that he couldn't guarantee the old botched finish could be completely removed. He said his crew would test a small area and only if they could satisfactorily clean it, would they do my entire deck. His men arrived within the time frame Dave had estimated, the test cleaning worked perfectly, and within the day my deck was stripped, brightened and looking like new. A few days later Pro Coat was back and the deck was stained in an afternoon. Great care was taken to cover the side of the house next to the deck so no over-spray could get on the siding or brickwork. The yard was left immaculately clean. Alfredo did a great job of evenly and thoroughly applying the new stain to the inside and outside of the deck, despite the surrounding hedge making it difficult. My deck now looks like new, and the results were far better than I thought could possibly be achieved. Any future work I need will be done by Pro Coat, and I wouldn't hesitate to recommend their services to anyone.

Can't say enough good things about Dave and his team. Dave came out to personally inspect the deck,…read moresize and condition and his team visited at least 3x to remove and replace a handful of rotting planks, color match our existing color to what they'd apply and then power wash and seal it. He spent time with me on a call explaining the two types of sealant and left me feeling far more informed about the work they were doing than anyone else who's previously done similar work. They moved all the furniture on and off for us and made it a smooth and easy process. Would highly recommend and will use them again when the deck requires re-sealing. Wish all home contractors were as easy going, responsible and timely. Thanks Dave!

Mike did an excellent job repairing our 6' wood fence and gate. His price was very reasonable and…read moreMike not only did a super competent job but cleaned up the job site and left our yard in better shape than when he started! I really couldn't be more pleased!

Mike worked on our deck and fence for repairing woods, power wash, and stain. He works fast and is…read morevery professional and good at his work. His price quote is very reasonable and his response is very quick. I am very satisfied with this project and highly recommend him. I would like to contact him again when I need home repairs. Thank you, Mike!

Great response time and polite. Had a wooden fence installed at my home. They offer a warranty and…read morestrive to keep in touch throughout and even after the project has been completed. Thank you SP for your attention to my project.

My old wooden fence was well past its prime, and I knew I wanted to upgrade to vinyl. After…read moreposting the project on Yelp, SP Fence came up as the most highly rated...and I can see why. One word: service. We experienced a couple of setbacks, but Val and Olga were always prompt with a genuine response. At the end of the day, mistakes happen. Taking ownership and fixing them is what sets you apart, and the SP Fence team definitely hit it out of the park there. The new fence looks amazing, the crew were efficient and courteous, and I would happily suggest SP to everyone for their next fence project!

Thought we were over charged for what was completed. One panel blown down and 4 new posts…read moreinstalled as other panels were loose. $1200! Next time I will get a quote in writing. If I wasn't sick I could have done it myself.

This team was awesome! They came out super fast to give me an estimate, and the next week the fence…read moreand gates were up. The crew worked quickly, did a great job, and the fence looks really solid. Whole process was easy --definitely recommend if you need fencing done.

I purchased a home that had a fence installed by Fence Solutions in 2021. The fence looks great,…read moreand honestly, it was part of what made us decide to buy the house. Now for the problem. We have two gates. One of them is next to the garage, and the post that the gate latches to isn't actually a real post. It's just a hollow vinyl sleeve that's attached at the top to the garage, but it's not secured to the ground. It's basically floating. According to the original receipt, the installation included 5x5 posts set 36 inches into concrete footings. That clearly isn't the case here. I contacted the company and initially got their automated system and left my information. After not hearing back, I called again and spoke to someone who was able to locate the original job and said I'd get a call back within 24 to 48 hours. I did get a call the next day, but the person who called wasn't prepared. I still took the time to explain the issue and even sent photos and a video showing exactly what's going on. Despite that, he immediately started talking about costs without ever seeing the job in person. I made it clear that I wasn't calling about warranty coverage. I understand it's been more than a year. I simply asked for someone to come out, take a look, and provide an estimate in writing, along with an explanation of how the issue would be fixed. When he mentioned that the fix would likely involve installing a proper post, it raised the obvious question, why wasn't that done correctly in the first place? He said he had another meeting in 15 minutes and would follow up after speaking with a colleague. As expected, I haven't heard anything since.

I had a Red Cedar fence installed by Fence Solutions about 3 years ago. (An unsealed Red Cedar…read morefence has a life expectancy of about 15 years. If you seal it, a Red Cedar fence can last for 25 years.) Many of the pickets/boards are split and separating. The nails are coming out. The rails are split. The posts are split. Some of the Pickets only had one nail holding it up. Very disappointed. I will probably have to hire someone else and have it repaired. This was a terrible installation and product. I would never recommend this company.

Mike does a great job. He tailors the job to your needs and budget. He is prompt, hardworking and…read moreprofessional.

My house was gorgeous last year and I can't wait to turn it on this year. I'm proud to have their…read moresign in my yard.

Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

unfortunately this company did not finish my project. they left the fence short and my dogs can get…read moreacross. the exact thing the fence was supposed to prevent. they are trying to say it's my fault because I wasn't there. yet he texted me this: "My people are on their way, they already know what to do, they barely understand English, I'll be there around 6" So what could I have possibly done to get them to understand what they did was useless. I would not recommend this company because they don't understand what they're doing. I spent $3000 for nothing and have no choice but to pursue legal action.

The gentleman at Fancy fence were prompt and did a great job. Fast and courteous about the…read moresurroundings that they were working at. I would recommend them anytime.