Where can I begin? I've never been so impressed. I consider myself a bit of a beauty fanatic-- I…read moreknow a lot about skincare, having struggled with acne and rosacea throughout the past decade, and going through rounds of accutane, laser treatments, etc. I've gotten a number of facials before, but had dissatisfactory results from most. I'm new to the area and decided to give this place a try, as my skin hasn't been at its best recently. I was lucky enough to get an appointment with Shia. From the very beginning of the session I could tell she was brilliant just from the questions she asked me. Her knowledge of cosmetic skin disorders and their treatment outweighs most, if not all, of the dermatologists I've seen. As a physician myself, I like to think I'm good at assessing this. Shia explained that although my skin type wasn't right for "granular exfoliation" (what I'd received in other facials in the past that I had bad reactions to), I was a great candidate for microdermabrasion. She used this treatment along with quite a few others, always being attentive to how my skin was responding. She gave me advice on what skincare regimen would work for my skin. I can tell my skin is already looking better (less than 24hrs later), and I'm excited to continue with Shia monthly for as long as I live in this area! Already referred a friend to her as well. Go. You won't regret it.

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. Customer service and management are worse than the service they provide. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

I have been going to Milan Laser Hair Removal for a while now and my experience has been utterly…read moreamazing. Chelsey is fantastic and she makes the entire experience great and she makes you feel so comfortable and at ease. I feel like a brand new woman.

My experience was very lovely Tiana was my provider and she…read moremade me feel very comfortable. The receptionists Christie was also very helpful and bubbly

My hair removal touch ups have been complete waste of money after many treatments!…read more I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain

The ease of this process was absolutely phenomenal. Everybody in the office was amazing, with the…read morebest customer service ever! From going into the office, to going in the back room for my consultation, and first part of my assessment, to my procedure, was a dream. No one likes to be at the doctor's office, but if you have to be there, it's awesome to feel like you're in confident hands. Even the nurse was in training (maybe), And I did not feel the least bit uncomfortable. I would highly recommend Sōna. Dr. Amalie Derdeyn made my day. Cost was reasonable, procedure was quick and all my questions were answered .

Love this office! Dr. Brotzman is amazing. She was quick, professional, super friendly. The staff…read morewas all amazing and the facility was super clean. The only thing I didn't like is that you have to keep a card on file with them. They're supposed to notify you at least 5 days before they charge it. So we'll see what happens

The people who work at the front desk are very kind and sweet. They were able to fit me in pretty…read morequickly for a much needed appointment. I had an inflamed cyst that I needed someone to check. I had gotten a lot of conflicting advice before my appointment and was hoping a doctor could sort things out for me. The day of my appointment, it was very easy to find this office. The entire space is dedicated to Elevate Dermatology. There was free parking all around. They had two separate buildings so make sure to check-in to the correct one. I was checked in pretty quickly and called back fast. The wait time wasn't bad. A nurse asked me all about the cyst and the basic questions before the doctor came in. I had an appointment with Dr. Wehausen. I'm not sure if there is just a huge demand for dermatologists, but I felt like she had one foot out the door the entire time. I was grateful she answered all my questions (and there were a lot), but I couldn't help but feel I was inconveniencing her. I was also surprised to hear that we didn't need a follow up appointment. Without getting way into it, I originally denied an incision and drainage (something Dr. Wehausen recommended) during that appointment. Within 10 minutes of leaving, I went back to book an incision and drainage appointment and was told to just take the medication. The antibiotics were for bacteria, something I didn't know if I had or not. I felt frustrated that there was conflicting information. I came here because a friend recommended Dr. Bukoski, but needed the first available appointment. They were able to answer all my questions, but I resolved my problem at a different dermatologist office.

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

Such an odd, unsettling experience with this location. Have gotten treatments before at a different…read morelaser away location but the woman working the phone at this location is so combative and sassy, and they have the strangest most scam-like policy that they won't share pricing information about facials without facially ID'ing you virtually. Even though I'd already done my research and all I needed was pricing information to make an educated decision on where to go for my microneedling treatments, the woman on the phone was not able to provide that per their predatory pricing policy, wasted my time by talking in circles for 10 minutes, gave me enough attitude to ruin my day, and made me feel annoyed, unattended, and frankly disrespected. Certainly she knows deep down how simple it could've been if she didn't work at such a sketchy company to openly share prices so well-educated consumers can make free decisions about where they spend their money. But thanks to that rude attitude and their (excuse my French) stupid policy, they've lost a returning customer. Don't spend your money here!!!!

I wish I had a better review to give... Because I actually love laser away. I started my sessions…read morelast year in Temecula, California. The service that I received there was first class. It was clean and pristine. It was professional, and I actually believe that everyone that worked there was a nurse. The front desk ladies were super kind and extremely helpful and knowledgeable of all the services. It's unfortunate because I made a move to Virginia beach and guess what... A beach city with no laser away. What the heck... It doesn't even make sense. But I still had five sessions to get through. So I'd make the 2 Hour Drive. up to Richmond, Virginia. This is the nastiest LaserAway I've ever seen. This is the second time I've been at this location and both times the bathroom was in disgusting condition. It's shocking that medical procedures happen in this office with the level of cleanliness that is acceptable here. I'm extremely disappointed. I will not be traveling to this location anymore. I'll have to fly to Atlanta or back to California to get the remaining three treatment sessions done. It's just disappointing because we spend so much money to remain loyal to this company, that it's strange to even have to ask for a clean bathroom in a medical grade facility. The staff is extremely kind and easy to work with. But I hesitate to get any procedures done in a place that allows such disorder in what should be a sterile environment.

Why in the world are we rated low?! Omg I LOVE this place…read more Coming in, I just wanted a subtle touch of lip filler to help even out my face and they delivered beautiful and subtle results so well that now I want more lol After that too, I came in to get Botox to help the massive muscle in my bunny lines and once again, I am so over the moon impressed. Both techs I've had have been absolutely amazing and kind and knowledgeable - as well as just thoughtful about my concerns. I absolutely will be sticking with this place. They totally deserve more credit!

Nice clean building and rooms. Everyone was nice. Not like Quincy MA where they always try to get…read moreyou to add services. My technician Julia was great. Nice and friendly.

I've been coming to Pure Essence for about 5 months now and it's great. Dariel is wonderful and has…read moregreat customer service! I've started with Laser removal for my underarms. It is a slow process, but I'm noticing the change! I've done 5 sessions and have areas of patchiness.

What a gem. On-site parking, Carytown location offering infusions, yoni steaming, and foot detoxes…read more I highly recommend this friendly, calming, competent establishment.

Amazing spa!! The staff is great. Been coming here for awhile and I don't plan on stopping anytime…read moresoon!

I'm currently a client. My esthetician is Justine, she's really nice and knowledgeable about…read moreskincare and the products she uses. Most importantly I'm seeing great results and look forward to the progress my skin makes after every visit. They also run monthly specials that allow you to try treatments that would normally be pretty pricey.