Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

I have been going to Milan Laser Hair Removal for a while now and my experience has been utterly…read moreamazing. Chelsey is fantastic and she makes the entire experience great and she makes you feel so comfortable and at ease. I feel like a brand new woman.

My experience was very lovely Tiana was my provider and she…read moremade me feel very comfortable. The receptionists Christie was also very helpful and bubbly

My hair removal touch ups have been complete waste of money after many treatments!…read more I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain

The ease of this process was absolutely phenomenal. Everybody in the office was amazing, with the…read morebest customer service ever! From going into the office, to going in the back room for my consultation, and first part of my assessment, to my procedure, was a dream. No one likes to be at the doctor's office, but if you have to be there, it's awesome to feel like you're in confident hands. Even the nurse was in training (maybe), And I did not feel the least bit uncomfortable. I would highly recommend Sōna. Dr. Amalie Derdeyn made my day. Cost was reasonable, procedure was quick and all my questions were answered .

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

Nahida is very professional, kind and treated me as well as some of my family members for hair…read moreremoval services. I initially got my chin area trained for hair removal. I used to grow random thick black hairs there and after my treatment I no longer have that issue. Also by treating my chin area I no longer breakout from ingrown hairs or have any darkening or shadow under my chin. I did a 6 package treatment and each appointment was very quick and experienced little pain. I will be returning for additional hair removal treatments and look forward to sharing those results.

Why in the world are we rated low?! Omg I LOVE this place…read more Coming in, I just wanted a subtle touch of lip filler to help even out my face and they delivered beautiful and subtle results so well that now I want more lol After that too, I came in to get Botox to help the massive muscle in my bunny lines and once again, I am so over the moon impressed. Both techs I've had have been absolutely amazing and kind and knowledgeable - as well as just thoughtful about my concerns. I absolutely will be sticking with this place. They totally deserve more credit!

Nice clean building and rooms. Everyone was nice. Not like Quincy MA where they always try to get…read moreyou to add services. My technician Julia was great. Nice and friendly.

Very well taken care of by the staff and doctor. The building and office are very clean.read more

Without question, the best Dermatology Practice in Richmond, I have been a patient for many years…read more and I find they have the highest degree of knowledge and sincere concern for their patients in every respect. I have gone to other offices either when my insurance changed or I was living a short time out of town and I always could tell the difference. The office is very professional and even though I live a fair distance away, I would never change. Walter H

DO NOT GET BOTOX AT DWH MED SPA. Worst experience ever! I…read morehad never gotten Botox, but I trusted the spa because I knew the provider. Big mistake! The injector was in a hurry- come to find out her small children were in the next room waiting for her. My forehead didn't react evenly so I went back 5 days later for an adjustment. This lady still messed up! After going back every week for 3 weeks, the injector called her trainer and suggested injecting filler at my temples to correct her mistakes! I got the run-around after I asked to speak to the doctor. They refused to refund any part of the treatment, even after speaking to the manager and the doctor. DWH Med Spa isn't interested in keeping customers. I had to see another doctor to correct the severe brow droop she caused. If you value your face, see an experienced plastic surgeon for Botox.

Gor my lashes tinted yesterday and I am very happy with my experience and the results. Leah was…read morefantastic. Highly recommend! I will definitely go back :)

Don't promise results you cannot follow through on. Talking people's money and then not caring…read moreabout their negative experiences is not good business.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!

Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

was determined that Dr. Rauch would perform the procedure upon my arrival I provided my debit card…read morefor the co-pay. Now that my personal information had been captured I was also provided with a document stating that I would be responsible for any charges that the insurance would not cover up to the amount of $1500.00. This organization stated that they would have full access to my personal account and could make withdrawals at will and I would be notified via email prior to the withdrawal. At that very moment I felt extremely uncomfortable with the arrangement but thinking that I would be adequately notified I would be able to adjust accordingly. Here's where the whole program falls apart. Taking it from the top the first charge, a $25.00 co-pay was debited from my account on 08/16/2016. The second charge of $51.41 was debited from my account on 09/06/2016 and I was never notified. Approximately a week later I was debited with a charge of $104.00 again not notified. I caught this in process and asked it be stricken and a stop put on any further charges, (date cannot be provided because it is no longer on the ledger,) action was reversed. On 09/13/2016 I get hit a second time for the same charge of $104.00 and this time it has been processed, a temporary credit was issued and was reversed on 11/30/2016 finding no fault on the part of your organization. Now mind you, this organization hit my account three times in a period of only seven days with each and every time I have not been notified. Suddenly I'm an ATM for Christine Rauch! I reiterate, I was NEVER notified by email, (or any other form for that matter) of any impending withdrawal. Closer examination of the documents forwarded to me from the banking institution had revealed that one of their staff had input my email address incorrectly as baherden@verizon.net instead of the correct address. Given that this can prove to be a most critical factor it would behoove Dr Rauch and her staff to confirm this information rather than take it for granted. Clearly this organization deserves to be paid, I don't take issue with that. I take issue with this organization being paid at the expense of cleaning out my bank account and leaving me with not so much as enough cash to buy gas in order to go to work the next morning. I am currently 68 years of age, (was 63 at the time of the procedure.) I have an advanced education in aviation, I am grossly underemployed as well as under paid. Since I do live paycheck to paycheck these people have absolutely no idea what it's like to have your checking account cleaned out and you have to knock on someone's door at five in the morning hoping to borrow $20.00 so you can get to work? It's coming to the point where it's no longer a service for a fee, it's all about sucking someone's bank account dry. It's beginning to feel like it's a contest to see who can empty my bank account first. I understand that Dr. Rauch's husband is an emergency room triage doctor. Everyone should be justly compensated for their knowledge and intelligence. Between the two of them I'm willing to wager that together they are knocking down half a million a year. It's really a shame that they have to resort to unscrupulous means to accomplish their wealth. Having worked as a trained and licensed aircraft mechanic were my associates and myself are required to maintain and fly aircraft, were the aviation field to be handled like this office has handled my account there would be a bunch of broken aircraft, a whole lot of dead people and someone would most certainly be going to jail. The medical treatment was excellent, the way I was treated on the business side of the house is absolutely deplorable. If I had to do it again and was diagnosed stage four cancer I would turn and walk the other way rather than to be subjected to this kind of abuse. Brings new meaning to the aged term, "A license to steal." Makes me wonder if a crime has been committed?